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The Ordinary Lactic Acid 10% + HA for sensitive skin

Rated by Lovi · Unbiased, science-based skincare AI trained on real user outcomes

The Ordinary Lactic Acid 10% + HA

Superior

  • SuperiorNormal Skin Fit
  • HighEffectiveness
  • HighSafety

One of the best products for sensitive skin.

This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.

Page built Nov 8, 2026How the Fit score works

Lovi Assistant explains

  • Excellent suitability for your normal skin is provided by lactic acid and glycerin, which offer exfoliation and humectant action respectively, with hyaluronic acid crosspolymer providing superb hydration.
  • Moderate exfoliation for redness and irritation is offered due to the presence of lactic acid in concentrations that provide resurfacing benefits.
  • The safety profile is excellent for your sensitive skin, as the absence of harsh ingredients and the inclusion of Tasmannia Lanceolata Leaf Extract ensure no irritation.

How to apply

  • Use your exfoliant PM once a week to help with redness and irritation. Start slowly and only increase frequency if your skin feels happy and comfortable.
  • Apply the exfoliant after cleansing and toner , but always before your moisturizer . This ensures the product absorbs properly into the skin.
  • Gently press 2-3 drops of the exfoliant into your skin without rubbing . Let it absorb for a minute before moving on.
  • Since your skin is sensitive , apply the exfoliant on completely dry skin for the best tolerance. This helps prevent any extra stinging or discomfort.
  • Always do a patch test before your first use and avoid the delicate eye area .

People Say

★4.5Overall rating based on 2.2k+ reviews

Based on a very large amount of data, users frequently praise this serum for its ability to gently exfoliate and improve skin texture, leading to a smoother, brighter complexion. It is often described as hydrating and suitable for dry and sensitive skin types. Some users note a moderate dislike for the scent and a tacky finish, with a low frequency of complaints regarding watery consistency or irritation.

Highlights

  • Smoothes skin texture Mostly Mentioned
    • “Buffs off dry spots and creates a smooth base for makeup.”
    • “Works on sebaceous filaments and whiteheads beautifully.”
    • “Helps to exfoliate the skin which removes any dead skin.”
    • “My skin keeps baby soft... purges closed comedones.”
  • Brightens & adds glow Often Mentioned
    • “Leaves my skin glowing, I use it every night.”
    • “Unmistakably glowy... morning after exfoliation was always a compliment day.”
    • “Helps improve skin texture and radiance.”
    • “Skin appears more even-toned and luminous.”
  • Gentle & non-irritating Often Mentioned
    • “Very mild and beginner friendly.”
    • “Less irritating than glycolic acid.”
    • “The most shocking thing was the lack of tingle.”
    • “Did not go through any purging.”
  • Hydrating formula Sometimes Noted
    • “Doesn't dry out my skin... keeps my skin from being too thirsty.”
    • “Gives a plump look to the skin due to the hyaluronic acid.”
    • “Improves hydration levels in dry and dehydrated skin.”
  • Sticky finish Sometimes Noted
    • “Dries down to a slightly tacky finish.”
    • “Feel a little tacky but that's what it's supposed to feel like.”
    • “Need to apply moisturizer once this has dried down.”
  • Unpleasant scent Sometimes Noted
    • “Has a fennel-like fragrance to it.”
    • “Smells like human pee.”
    • “Has a chemical smell from the ingredients.”
    • “Scent could bother some people.”
  • Potential irritation Rarely Noted
    • “Sting on any open wounds.”
    • “Caused a fair amount of stinging and redness.”
    • “Completely ruined me... caused breakouts.”
  • Watery consistency Rarely Noted
    • “Very runny and liquidy texture.”
    • “Hard to apply... runs down quickly.”
    • “Easy to overuse the product due to its thin texture.”

Sources: lovi.care, influenster.com, ulta.com, sephora.co.uk, theordinary.com, reddit.com, and more

Questions and answers

What makes The Ordinary Lactic Acid 10% one of the best fits for sensitive skin?

This exfoliant is a great fit because lactic acid and glycerin work together to gently smooth your skin while keeping it hydrated. It has an excellent safety profile for sensitive skin because it avoids harsh ingredients and includes pepperberry extract to help prevent irritation.

Clinical, Cosmetic and Investigational Dermatology, 2017

Which ingredients make this exfoliant a good fit for sensitive skin?

This exfoliant is a great fit for sensitive skin because it uses lactic acid and glycerin along with hyaluronic acid to gently smooth the surface while keeping skin hydrated, and includes Tasmannia Lanceolata fruit extract to help prevent irritation.

Clinical, Cosmetic and Investigational Dermatology, 2017

What does Lactic Acid do for sensitive skin?

Lactic acid may cause stinging and irritation on sensitive skin because sensitive skin often has a fragile barrier and enhanced facial blood flow. To care for sensitive skin, a product of this type needs soothing ingredients like ceramides to strengthen the skin barrier and calm discomfort.

Archives of Dermatological Research, 2018Clinical, Cosmetic and Investigational Dermatology, 2021

What does Hyaluronic Acid do for sensitive skin?

Hyaluronic acid helps calm and hydrate sensitive skin while supporting the skin barrier to keep it soft and comfortable. Clinical studies show it improves surface moisture and reduces dryness, roughness, and redness without irritation.

Journal of Drugs in Dermatology, 2025Journal of Cosmetic Dermatology, 2018

Where does it go in a skincare routine for sensitive skin?

This treatment goes in the evening routine, starting at once a week so your skin can adjust. The absence of harsh ingredients and the inclusion of soothing extracts help ensure it is safe and well tolerated.

Can I use this exfoliant with retinol, and in what order?

Using this exfoliant with retinol may easily cause irritation on sensitive skin, so it is best to use them on alternate nights or keep retinol to your morning routine. When combining them, apply the exfoliant first on clean skin and follow with your moisturizer to keep skin calm and hydrated.

How often should I use it?

Start using this treatment once a week in the evening, and if your skin feels comfortable and you see good results, you can carefully use it more often. The absence of harsh ingredients and the soothing plant extract help ensure it is safe and unlikely to cause irritation.

Can this exfoliant clog pores, cause breakouts or purging for sensitive skin?

This exfoliant is unlikely to clog pores or cause breakouts on sensitive skin, because it has an excellent safety profile and includes soothing plant extracts that help prevent irritation. You may experience mild purging as the lactic acid gently resurfaces your skin, but harsh ingredients are absent to keep your face calm and smooth.

Is it fragrance-free and alcohol-free?

Yes, it has no fragrance and no drying alcohol.

What the research says

  • A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women.

    Clinical, Cosmetic and Investigational Dermatology, 2017

  • Topical hyaluronic acid filler serum combined with Botulinum toxin type A lengthened the duration of the toxin's effect in reducing wrinkles compared to Botulinum toxin type A alone.

    Dermatologic Therapy, 2022

  • Application of a cream containing lactic acid 12% and pramoxine HCl 1% significantly improved skin dryness, hydration, and itch compared with a nontreated control in 24 women with a history of dry itchy skin.

    Cutis, 2004

  • Topical 12% ammonium lactate produced a significant sparing of epidermal and dermal atrophy induced by clobetasol propionate in human volunteers, without influencing the corticosteroid's bioavailability or antiinflammatory properties.

    Journal of the American Academy of Dermatology, 1992

  • A lactic acid/ceramide lotion significantly improved skin moisturization and desquamation compared to no treatment in women with dry, rough skin on the anterior shins.

    The Journal of Clinical and Aesthetic Dermatology, 2020

  • Topical application of 0.1% hyaluronic acid formulations of different molecular weights led to significant improvements in skin hydration and elasticity, with low-molecular-weight formulations also significantly reducing wrinkle depth in seventy-six female subjects compared to a vehicle control.

    Journal of Drugs in Dermatology, 2011

  • Topical application of hyaluronic acid in conjunction with free gingival graft significantly reduced donor site postoperative pain until day 7 compared to normal saline, with no significant differences in graft dimensions or patient satisfaction.

    Clinical Oral Investigations, 2022

  • Treatment with a hyaluronic acid-containing mouth rinse or topical gel led to significant lesion reduction, pain relief, and normalization of lesion color in adult patients with minor recurrent aphthous stomatitis, with the gel formulation showing an earlier healing onset at 3 days.

    BMC Oral Health, 2019

  • The emollient V0034CR significantly reduced TEWL compared to vehicle and vehicle plus glycerol, and significantly increased corneometry scores compared to vehicle and vehicle plus petrolatum in healthy volunteers with dry skin, demonstrating combined barrier function improvement from petrolatum and hydration improvement from glycerol.

    Journal of Cosmetic Dermatology, 2020

  • Ten days of treatment with a cream containing 20% glycerin significantly increased skin hydration measured by corneometer values in 17 healthy volunteers compared to a placebo cream, but showed no influence on transepidermal water loss or skin sensitivity to an irritating surfactant.

    International Journal of Cosmetic Science, 2001

  • Niacinamide/glycerin body moisturizers provided better rapid and prolonged improvement of cosmetic xerosis through functional improvement of stratum corneum barrier function compared to no treatment and conventional moisturizers in female subjects.

    Journal of Drugs in Dermatology, 2012

  • Topical Tasmannia lanceolata extract reduced skin roughness, increased firmness, dermal density, and thickness of stabilized stretch marks compared to placebo in 29 women over 8 weeks, alongside increased pro-collagen I, elastin, and TGF-beta concentrations in ex vivo human skin explants.

    Journal of Cosmetic Dermatology, 2021

  • Exposure of epidermal full-thickness skin equivalents to a blend of betaine, pentylene glycol, Saccharomyces cerevisiae, and Rhodiola rosea root extract significantly increased antioxidant, skin barrier, and oxidative stress biomarkers while reducing the negative impact of hydrogen peroxide on MMP3, MMP12, FBN2, ANXA1, and HGF, whereas a blend of Narcissus tazetta bulb extract and Schisandra chinensis fruit extract significantly increased 8 growth factors, 7 signaling, 7 structural/barrier function, 7 oxidative stress biomarkers, and specific microRNAs over control levels.

    International Journal of Molecular Sciences, 2018

Ingredients

Water, Lactic Acid, Glycerin, Pentylene Glycol, Propanediol, Sodium Hydroxide, Sodium Hyaluronate Crosspolymer, Tasmannia Lanceolata Leaf Extract Fruit, Acacia Senegal Gum, Xanthan Gum, Isoceteth-20, Trisodium Ethylenediamine Disuccinate, Ethylhexylglycerin, 1,2-Hexanediol, Caprylyl Glycol

Behind this fit score

Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.

  • Nadia Kapleva, MS

    Nadia Kapleva, MS

    Co-founder, Medical Director

    Cosmetic chemist, cosmetologist, aesthetic products developer

  • Alexey Shagraev, PhD

    Alexey Shagraev, PhD

    Co-founder, CEO and CTO

    PhD in computer science, 3x US patent holder, ex-Google, ex-Yandex

  • Dr. Sofía Perea Pérez, MD, MSc

    Dr. Sofía Perea Pérez, MD, MSc

    Medical Board

    Aesthetic medicine practitioner, MSc in Longevity and Anti-Aging Medicine

  • Aishani Shah, MD

    Aishani Shah, MD

    Medical Board

    Specialist dermatologist, MBBS, MD, IFAAD

  • Asya Zubkova, MS

    Asya Zubkova, MS

    Medical Board

    Cosmetic chemist, SCS, IFSCC member

  • Hanna Kurets, MD

    Hanna Kurets, MD

    Medical Board, Medical Advisor

    Dermatology MD

  • Elina Nazarenko, MD

    Elina Nazarenko, MD

    Medical Board

    Dermatology and diagnostic consultant

  • Victoria Derkova, MS

    Victoria Derkova, MS

    Medical Board

    Cosmetic chemist, cosmetic development technologist

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