The Ordinary Soothing & Barrier Support Serum for sensitive skin
Niacinamide
Asiaticoside- Madecassic Acid
Sphingolipids
Average
- HighNormal Skin Fit
- HighEffectiveness
- HighSafety
Works for sensitive skin; other serums fit it better.
This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.
Page built Nov 8, 2026How the Fit score works
Lovi Assistant explains
- Offers moderate benefits for redness and irritation, as Niacinamide and Bisabolol provide soothing and barrier support suitable for normal skin.
- The formula includes ingredients like Ethyl Linoleate and Brassica Campestris Sterols that nourish and reinforce the skin barrier, which is beneficial for sensitive skin.
- The product is safe for your sensitive skin, containing no harsh ingredients and featuring soothing components like Niacinamide and Bisabolol.
How to apply
- Use your serum in the PM routine, starting 3 times a week before building up to daily use if your skin is happy.
- Apply the serum after cleansing and toning, but before putting on your moisturizer for the best results.
- Gently press 2-3 drops of the serum into your skin and wait a minute ⏱ for it to soak in.
- Since your skin is sensitive and easily irritated, apply the serum on completely dry skin to help keep it calm.
- Always do a patch test before your first use and avoid getting the serum too close to your eyes .
People Say
★4.4Overall rating based on 2.0k+ reviewsBased on a very large amount of data, this serum is widely praised for its ability to rapidly repair damaged skin barriers, hydrate dry patches, and reduce redness, leaving a glowy finish.
Highlights
Hydrating and plumping Often Mentioned
- “skin felt plumped”
- “super hydrated”
- “boost in hydration”
Reduces redness Often Mentioned
- “calmed down my skin”
- “rashes subsided instantaneously”
- “reduced look of redness”
Repairs skin barrier Often Mentioned
- “heals damaged barrier”
- “skin feels stronger”
- “soothed irritation”
Glowy finish Sometimes Noted
- “gives a nice glow”
- “dewy finish”
- “glass skin effect”
Good absorption Sometimes Noted
- “absorbs pretty fast”
- “not sticky”
- “silky feel”
Causes breakouts Sometimes Noted
- “small pustules all over”
- “caused tiny whiteheads”
- “broke me out”
Ineffective for some Rarely Noted
- “didn't notice a difference”
- “no reduction in redness”
- “did nothing”
Packaging complaints Rarely Noted
- “dropper is messy”
- “prefer a pump”
- “hard to apply”
Texture issues Rarely Noted
- “sticky on application”
- “gloopy texture”
- “pilling under makeup”
Unpleasant smell Rarely Noted
- “smells like yeast”
- “whiff of cardboard”
- “smells like beeswax”
Sources: lovi.care, ulta.com, theordinary.com, sephora.com, reddit.com, independent.co.uk, and more
Questions and answers
How well does The Ordinary Soothing & Barrier Support Serum work for sensitive skin?
This serum works moderately well for sensitive skin, offering some relief from redness and irritation with no harsh ingredients. To fit this skin type even better, a treatment needs exceptionally compatible soothing components, potent antioxidants, and targeted ingredients that calm sensitive skin without any risk of irritation.
Which ingredients make this serum a good fit for sensitive skin?
This serum works for sensitive skin because it contains Niacinamide and Bisabolol to calm redness, along with Ethyl Linoleate and Brassica Campestris Sterols to nourish and reinforce the skin barrier. A treatment for this skin needs powerful soothing components, antioxidants, and skin-repairing ingredients that protect against irritation.
What does Niacinamide do for sensitive skin?
Niacinamide helps calm sensitive skin by strengthening the skin barrier and reducing redness and irritation. It is very well tolerated and may improve overall comfort and resilience with regular use.
What does Asiaticoside do for sensitive skin?
Asiaticoside helps calm sensitive skin and supports skin barrier repair. It is unlikely to cause irritation and may reduce redness and discomfort.
European Journal of Pharmacology, 2026Indian Journal of Pharmaceutical Sciences, 2016
Where does this serum go in a skincare routine for sensitive skin?
This treatment serum goes in the evening routine after your toner and before your moisturizer. Sensitive skin needs gentle, fragrance-free products packed with calming ingredients like niacinamide and barrier-reinforcing lipids to soothe irritation and keep the skin calm.
Can I use this serum with retinol, and in what order?
You can use this serum with retinol by applying the serum first to help calm the skin and support your skin barrier before your retinol step. This product is unlikely to irritate sensitive skin since it contains no harsh ingredients and features soothing components like niacinamide and bisabolol.
How often should I use this serum?
This serum works well in your evening routine, where you can safely apply it every day. To get the best results for sensitive skin, a product of this type needs soothing ingredients like niacinamide and bisabolol alongside barrier-nourishing components such as ethyl linoleate.
Can this serum clog pores, cause breakouts or purging for sensitive skin?
Yes, this serum may cause breakouts for some people with sensitive skin, as some reviewers have reported this issue. To better avoid clogged pores, sensitive skin needs a lightweight, non-greasy formula with gentle, calming ingredients that will not trigger acne.
Is this serum fragrance-free and alcohol-free?
It has no drying alcohol and contains fragrance (benzyl alcohol). Cetearyl alcohol is a fatty alcohol, which soften the skin.
What the research says
Topical post-laser application of human adipocyte-derived mesenchymal stem cell media combined with niacinamide significantly improved wrinkle index, melanin index, patient satisfaction, and investigator esthetic improvement scores compared to vehicle cream in patients with aging skin.
Journal of Cosmetic Dermatology, 2021Topical nicotinamide prevented solar-simulated UV-induced immunosuppression in healthy volunteers, and men experienced immunosuppression at solar-simulated UV doses three times lower than those required for women.
The Journal of Investigative Dermatology, 2008Topical 5% niacinamide applied twice daily for 12 weeks reduced fine lines and wrinkles, hyperpigmented spots, red blotchiness, and skin sallowness, and improved skin elasticity compared to vehicle control in 50 female white subjects with facial photoaging.
Dermatologic Surgery, 2005Topical application of 0.05% w/w ECa 233 gel reduced erythema index by 0.03 U and improved early crusting and general wound appearance compared to placebo in thirty individuals undergoing facial laser resurfacing.
Journal of Alternative and Complementary Medicine, 2020A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women.
Clinical, Cosmetic and Investigational Dermatology, 2017Moisturizer containing 5% panthenol, madecassoside, and copper-zinc-manganese decreased adverse reactions and downtime after ablative fractional carbon dioxide laser resurfacing with comparable efficacy to 0.02% triamcinolone acetonide cream in 20 subjects.
Journal of Cosmetic Dermatology, 2019
Ingredients
Water, Propanediol, Isodecyl Neopentanoate, Pentylene Glycol, Niacinamide, Hexyldecanol, Cetearyl Alcohol, Xylitylglucoside, Ceteth-20 Phosphate, Anhydroxylitol, Ethyl Linoleate, Asiaticoside, Asiatic Acid, Madecassic Acid, Naringenin, Cyanocobalamin, Panthenyl Triacetate, 4-T-Butylcyclohexanol, Hydroxyphenyl Propamidobenzoic Acid, Cetylhydroxyproline Palmitamide, Bisabolol, Brassica Campestris Sterols, Sphingolipids, Epigallocatechin Gallatyl Glucoside, Gallyl Glucoside, Propyl Gallate, Xylitol, Zingiber Officinale Root Extract, Stearic Acid, Dicetyl Phosphate, Isoceteth-20, Xanthan Gum, Trisodium Ethylenediamine Disuccinate, Tocopherol, Dehydroacetic Acid, P-Anisic Acid, Phytic Acid, Sodium Phytate, Sodium Citrate, Sodium Hydroxide, Benzyl Alcohol, Ethylhexylglycerin, Phenoxyethanol, Chlorphenesin
Behind this fit score
Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.
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Co-founder, Medical Director
Cosmetic chemist, cosmetologist, aesthetic products developer
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Co-founder, CEO and CTO
PhD in computer science, 3x US patent holder, ex-Google, ex-Yandex
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Dr. Sofía Perea Pérez, MD, MSc
Medical Board
Aesthetic medicine practitioner, MSc in Longevity and Anti-Aging Medicine
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Medical Board
Specialist dermatologist, MBBS, MD, IFAAD
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Medical Board
Cosmetic chemist, SCS, IFSCC member
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Medical Board, Medical Advisor
Dermatology MD
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Elina Nazarenko, MD
Medical Board
Dermatology and diagnostic consultant
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Victoria Derkova, MS
Medical Board
Cosmetic chemist, cosmetic development technologist
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