Shiseido Extra Rich Cleansing Milk for sensitive skin
Rice Germ Oil
Sodium Acetylated Hyaluronate
Glycerin
Hydrolyzed Silk
Citrus Junos Seed ExtractAverage
- AverageNormal Skin Fit
- AverageEffectiveness
- ExcellentSafety
Works for sensitive skin; other cleansers fit it better.
This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.
Page built Nov 8, 2026How the Fit score works
Lovi Assistant explains
- Offers moderate suitability for your normal skin, as Glycerin and Sodium Acetylated Hyaluronate provide humectant action to support hydration. Rice germ oil and hydrolyzed silk are present to soothe your sensitive skin and help with redness and irritation.
- The cleansing agents, sodium methyl cocoyl taurate and cocamidopropyl betaine, are effective for pore cleansing without causing significant dryness.
- The product is safe for your sensitive skin, containing no harsh ingredients and including soothing components.
How to apply
- Use your cleanser in the AM and PM routines every day. Start using it daily since your sensitive skin needs gentle care.
- Apply this first in your morning and evening skincare routine before toner and moisturizer. This clears away dirt without upsetting your skin.
- Gently massage a small amount onto your face using soft circles. Avoid any rough rubbing to keep redness away.
- Apply the cleanser on slightly damp skin to help it wash away impurities softly. Clean skin feels fresh and comfortable afterwards.
- Avoid getting the cleanser in your eyes and do a quick patch test before first use. Rinse thoroughly with lukewarm water.
People Say
★4.1Overall rating based on 200+ reviewsUsers with dry and sensitive skin frequently praise this cleanser for its effective makeup removal and hydrating, softening properties, noting its pleasant foaming texture. A moderate number of users with similar skin types reported a drying or stripping effect, and a moderate number found the fragrance strong or the finish slightly filmy.
Highlights
Effective makeup removal Often Mentioned
- “removes all makeup”
- “cleanses really well”
- “removes dirt/oil quickly”
- “no residue left”
Hydrating and softening Often Mentioned
- “leaves skin soft”
- “silky smooth skin”
- “moisturizing veil”
- “plumped and dewy”
Gentle on skin Sometimes Noted
- “no irritation”
- “good for sensitive skin”
- “gentle morning cleanser”
- “non-stripping”
Luxurious texture Sometimes Noted
- “airy lather”
- “nice silky texture”
- “foams up quickly”
- “creamy white texture”
Drying or stripping effect Sometimes Noted
- “left skin taut”
- “flakiness on nostrils”
- “felt stripped”
- “not for dry skin”
Strong fragrance Sometimes Noted
- “strong fragrance”
- “smell too strong”
- “overpowering scent”
- “fragrance caused irritation”
High price point Rarely Noted
- “expensive for face wash”
- “pricey”
- “not worth cost”
- “better cheaper alternatives”
Unpleasant residue Rarely Noted
- “slimy after rinsing”
- “leaves a film”
- “hard to rinse”
- “residue on skin”
Sources: lovi.care, walmart.com, sephora.com, macys.com, influenster.com, shiseido.com, and more
Questions and answers
How well does Shiseido Extra Rich Cleansing Milk work for sensitive skin?
Shiseido Extra Rich Cleansing Milk works moderately well for sensitive skin, using rice germ oil and hydrolyzed silk to help soothe redness and irritation. It cleans pores without causing significant dryness, but a cleanser for this skin needs exceptional suitability, soothing ingredients that tackle irritation without any risk, and beneficial components like amino acids and aloe.
Which ingredients make this cleanser a good fit for sensitive skin?
Rice germ oil, hydrolyzed silk, glycerin, and sodium acetylated hyaluronate make this cleanser a good fit for sensitive skin by helping calm redness and irritation while supporting hydration. To fit sensitive skin even better, a cleanser of this type needs specialized soothing ingredients like amino acids and aloe that target all aspects of skin care without causing irritation.
What does Rice Germ Oil do for sensitive skin?
Rice germ oil helps protect sensitive skin from the sun while keeping it calm and comfortable without irritation. Products with this ingredient are likely to defend against daily damage when they include strong antioxidants and gentle UV filters.
What does Sodium Acetylated Hyaluronate do for sensitive skin?
Sodium acetylated hyaluronate helps keep sensitive and dry skin soft and smooth by holding onto moisture much longer than regular types. It is gentle and unlikely to cause irritation while strengthening the skin barrier.
Where does this cleanser go in a skincare routine for sensitive skin?
This cleanser fits into a sensitive skin routine as a daily step used both morning and evening. A cleanser for this skin needs gentle cleansing agents that clean pores without causing significant dryness, alongside calming ingredients like rice germ oil and hydrolyzed silk to soothe redness and irritation.
Can I use this cleanser with retinol, and in what order?
You can use this cleanser in your routine with retinol, applying the cleanser first to clean your skin before using your retinol treatment. This cleanser is safe for sensitive skin and contains gentle cleansing agents and soothing ingredients that help prevent significant dryness or irritation.
How often should I use this cleanser?
You can use this cleanser daily in the morning and evening as part of your routine. It gently cleans your pores without causing significant dryness while helping to soothe sensitive skin.
Can this cleanser clog pores, cause breakouts or purging for sensitive skin?
This cleanser is unlikely to clog pores for sensitive skin, as its cleansing agents clean pores well without causing significant dryness. However, sensitive skin needs a cleanser that avoids strong fragrance and includes gentle, soothing ingredients to keep skin calm and soft.
Can I use this cleanser around the eyes or on my body?
This cleanser works for sensitive skin, though other products fit it better because they use gentle cleansing agents and soothing oils that leave the skin soft and calm without causing dryness. To properly care for sensitive skin, a product of this type needs extra hydration ingredients and soothing plant extracts to keep the skin comfortable.
Is this cleanser fragrance-free and alcohol-free?
It contains fragrance (parfum, linalool, geraniol, and citronellol) and drying alcohol (alcohol).
What the research says
A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women.
Clinical, Cosmetic and Investigational Dermatology, 2017Soaps containing betaine caused the least skin irritation compared to other tested soaps in twenty-eight healthy subjects, though irritation did not decrease with increasing concentrations of betaine.
Skin Research and Technology, 2003A topical xanthan gum nanogel containing gamma-oryzanol-loaded nanostructured lipid carriers and nanosized TiO2 and MBBT filters demonstrated high photoprotection with an SPF of 34 and no skin irritation or sensitization in a rat model.
Pharmaceuticals, 2023Topical application of 0.1% hyaluronic acid formulations of different molecular weights led to significant improvements in skin hydration and elasticity, with low-molecular-weight formulations also significantly reducing wrinkle depth in seventy-six female subjects compared to a vehicle control.
Journal of Drugs in Dermatology, 2011Topical application of hyaluronic acid in conjunction with free gingival graft significantly reduced donor site postoperative pain until day 7 compared to normal saline, with no significant differences in graft dimensions or patient satisfaction.
Clinical Oral Investigations, 2022Treatment with a hyaluronic acid-containing mouth rinse or topical gel led to significant lesion reduction, pain relief, and normalization of lesion color in adult patients with minor recurrent aphthous stomatitis, with the gel formulation showing an earlier healing onset at 3 days.
BMC Oral Health, 2019The emollient V0034CR significantly reduced TEWL compared to vehicle and vehicle plus glycerol, and significantly increased corneometry scores compared to vehicle and vehicle plus petrolatum in healthy volunteers with dry skin, demonstrating combined barrier function improvement from petrolatum and hydration improvement from glycerol.
Journal of Cosmetic Dermatology, 2020Ten days of treatment with a cream containing 20% glycerin significantly increased skin hydration measured by corneometer values in 17 healthy volunteers compared to a placebo cream, but showed no influence on transepidermal water loss or skin sensitivity to an irritating surfactant.
International Journal of Cosmetic Science, 2001Niacinamide/glycerin body moisturizers provided better rapid and prolonged improvement of cosmetic xerosis through functional improvement of stratum corneum barrier function compared to no treatment and conventional moisturizers in female subjects.
Journal of Drugs in Dermatology, 2012Bacterial cellulose wound dressing containing silk sericin and PHMB improved wound quality and reduced pain compared to Bactigras in patients with split-thickness skin graft donor-site wounds.
Archives of Dermatological Research, 2018A bacterial nanocellulose wound dressing incorporating polyhexamethylene biguanide and sericin showed no skin irritation in healthy volunteers and significantly promoted wound healing with lower wound size and higher collagen formation in full-thickness rat wounds compared to controls.
Archives of Dermatological Research, 2016Topical application of sericin gels increased skin intrinsic moisturization, hydroxyproline content, and epidermal hydration while decreasing transepidermal water loss and skin impedance in healthy human volunteers.
Journal of Cosmetic Dermatology, 2005Citrus junos callus extract decreased melanin content in melanocytes 1.85-fold compared with arbutin and promoted the proliferation of and procollagen synthesis by human fibroblasts by 154% and 176% at 500 μg/mL.
Molecules, 2017Yuja-peel fractions (ethyl acetate, hexane, and butanol) inhibited MMP expression, induced moisturizing factors filaggrin and serine palmitoyltransferase, and decreased melanin content in UVB-irradiated HaCaT, HDF, and α-MSH-treated B16F10 cells.
Antioxidants, 2022Upcycled low-molecular-weight anionic peptides from Citrus junos seeds protected UVR-irradiated keratinocytes and reconstructed skin tissue by scavenging reactive oxygen species, reducing paracrine cytokines, inhibiting melanin synthesis and TRP-2 expression, and increasing filaggrin, laminin-5, and type I collagen expression.
International Journal of Molecular Sciences, 2024
Ingredients
Water, Sodium Methyl Cocoyl Taurate, Cocamidopropyl Betaine, Peg-2 Laurate, Glycol Distearate, Propylene Glycol Laurate, Glycerin, Dipropylene Glycol, Polyquaternium-10, Phenoxyethanol, Sodium Benzoate, Parfum, Citric Acid, Rice Germ Oil, Disodium Edta, Linalool, Geraniol, Citronellol, Alcohol, Betaine, Ci 15985, Sodium Acetylated Hyaluronate, Citrus Junos Seed Extract, Tocopherol, Red 33 Ci 17200, Hydrolyzed Silk
Behind this fit score
Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.
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PhD in computer science, 3x US patent holder, ex-Google, ex-Yandex
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Dr. Sofía Perea Pérez, MD, MSc
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Specialist dermatologist, MBBS, MD, IFAAD
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Elina Nazarenko, MD
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Dermatology and diagnostic consultant
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Victoria Derkova, MS
Medical Board
Cosmetic chemist, cosmetic development technologist
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