The Ordinary Retinal 0.2% Emulsion for sensitive skin
Retinaldehyde
Bisabolol
Ergothioneine
Lactic Acid
HydroxyapatiteAverage
- HighNormal Skin Fit
- AverageEffectiveness
- HighSafety
Works for sensitive skin; other serums fit it better.
This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.
Page built Nov 8, 2026How the Fit score works
Lovi Assistant explains
- Suitable for normal skin, this product contains retinal which helps regulate desquamation and bisabolol for anti-inflammatory action, beneficial for your skin type.
- While it offers hydration and soothing with ingredients like ergothioneine, these benefits are mostly supportive and not directly targeted at your redness and irritation.
- The formulation is safe for your sensitive skin, as it lacks prohibited or harsh ingredients that could cause irritation.
How to apply
- Use your serum in the PM routine, starting 3 times a week before building up to daily use if your skin is happy.
- Apply the serum after cleansing and toning, but before putting on your moisturizer for the best results.
- Gently press 2-3 drops of the serum into your skin and wait a minute ⏱ for it to soak in.
- Since your skin is sensitive and easily irritated, apply the serum on completely dry skin to help keep it calm.
- Always do a patch test before your first use and avoid getting the serum too close to your eyes .
People Say
★4.3Overall rating based on 2.4k+ reviewsBased on a very large amount of data, this high-strength retinoid is favored by experienced users for its rapid ability to smooth uneven texture and fade dark spots, particularly acne scars and hyperpigmentation. While highly effective for firming skin and reducing fine lines, it frequently causes dryness or irritation in beginners and leaves a temporary yellow tint on the skin.
Highlights
Improves skin texture Often Mentioned
- “skin feels smoother to the touch”
- “sloughed away dead skin cells”
- “refines overall texture”
- “softening the wrinkles”
Yellow staining Often Mentioned
- “stains pillowcases yellow”
- “leaves yellow tint on face”
- “bright neon yellow color”
- “transfers to light fabrics”
Fades dark spots Sometimes Noted
- “fading pesky acne scars”
- “complexion is far more unified”
- “noticeably reducing dark spots”
- “sped up fading process”
Fast absorption Sometimes Noted
- “sinks into skin instantly”
- “lightweight formula absorbs quickly”
- “doesn't sit on skin”
- “silky consistency”
Good value Sometimes Noted
- “affordable price tag”
- “cheaper than competitors”
- “great results for the price”
- “reasonable for a retinal”
Irritation and dryness Sometimes Noted
- “caused burning and stinging”
- “experienced peeling on jawline”
- “too intense for sensitive skin”
- “dried out my skin barrier”
Packaging issues Rarely Noted
- “pump stopped working”
- “hard to dispense product”
- “pump mechanism is faulty”
- “struggled to get product out”
Small product size Rarely Noted
- “bottle is very tiny (15ml)”
- “finished it very quickly”
- “expensive for the amount”
- “wish it came in bigger size”
Sources: lovi.care, theordinary.com, sephora.co.uk, ulta.com, spacenk.com, cultbeauty.com, and more
Questions and answers
How well does The Ordinary Retinal 0.2% Emulsion work for sensitive skin?
This product works for sensitive skin, though other treatments fit it better. While it has soothing ingredients like ergothioneine, it lacks the targeted calming ingredients needed to properly manage redness and irritation.
Frontiers in Nutrition, 2026Free Radical Biology & Medicine, 2015
Which ingredients make this emulsion a good fit for sensitive skin?
This emulsion fits sensitive skin thanks to retinal, which helps smooth the surface, and bisabolol, which helps calm redness and irritation. It also includes ergothioneine to help protect against everyday skin damage.
Free Radical Biology & Medicine, 2015Frontiers in Nutrition, 2026
What does Retinal do for sensitive skin?
Retinal helps smooth fine lines, improve texture, and even out skin tone while generally maintaining a good tolerance profile with a lower likelihood of irritation compared to stronger forms of vitamin A.
What does Bisabolol do for sensitive skin?
Bisabolol helps calm sensitive or irritated skin by reducing inflammation and soothing redness. It is generally well tolerated and works well to keep dry and reactive skin feeling comfortable.
Current Pharmaceutical Biotechnology, 2014Life Sciences, 2022
Where does this emulsion go in a skincare routine for sensitive skin?
This treatment goes in the evening routine after your toner and before your moisturizer. It is used once a week to start, and can be used more often if your skin tolerates it well.
Can I use this emulsion with niacinamide, and in what order?
You can use this emulsion with niacinamide, applying niacinamide first followed by the emulsion after it absorbs. This routine is generally safe and unlikely to irritate your skin, though this skin type needs products with targeted soothing ingredients to help calm redness.
How often should I use this emulsion?
Start by using this emulsion once a week in your evening routine, and carefully use it more often if your skin tolerates it well and sees good results.
Can this emulsion clog pores, cause breakouts or purging for sensitive skin?
This emulsion is unlikely to clog pores, but the strong retinal may cause breakouts and flaking as your skin adjusts, along with moderate irritation and dryness. Sensitive skin needs gentle soothing ingredients and barrier-supporting lipids to handle strong treatments without flare-ups.
Frontiers in Nutrition, 2026Free Radical Biology & Medicine, 2015
Is this emulsion fragrance-free and alcohol-free?
Yes, it has no fragrance and no drying alcohol.
What the research says
A triple combination of ergothioneine, collagen peptides, and sodium hyaluronate attenuated UV-induced skin damage ex vivo and improved facial skin hydration, elasticity, barrier function, and wrinkles in Chinese women.
Frontiers in Nutrition, 2026Ergothioneine at nanomolar concentrations ameliorated UVA-induced skin damage, reactive oxygen species, and apoptosis in human keratinocyte-derived HaCaT cells by upregulating Nrf2/ARE-mediated antioxidant genes.
Free Radical Biology & Medicine, 2015An ergothioneine-sodium hyaluronate dressing scavenges free radicals, reduces oxidative stress, cellular apoptosis, and inflammation in vitro and in vivo to protect against radiation-induced skin injury.
ACS Applied Materials & Interfaces, 2024Twice daily application of retinaldehyde 0.1% and 0.05% creams for 3 months improved skin texture and hydration and reduced transepidermal water loss in 40 female Korean volunteers, with only the 0.1% cream significantly improving the melanin index.
Journal of Cosmetic Dermatology, 2018Topical retinaldehyde demonstrated significant antibacterial activity against gram-positive bacteria both in vitro and in vivo, leading to decreased bacterial counts without inducing resistance.
Dermatology, 2002Topical 0.05% retinaldehyde applied over 1 year significantly increased epidermal thickness of the temple and cutaneous elasticity compared to an emollient control group in 40 aging skin patients.
Dermatology, 1999Application of an alpha-bisabolol-containing cream produced a significant skin-lightening effect in pigmented skin compared to a vehicle control in the majority of female subjects after 8 weeks.
International Journal of Cosmetic Science, 2010The combination of allantoin, bisabolol, D-panthenol and dipotassium glycyrrhizinate reduces UVB-induced PGE2, inflammatory cytokines, and mitochondrial superoxide in human epidermal keratinocytes.
International Journal of Cosmetic Science, 2024A targeted skincare regimen containing active ingredients such as rhodophyceae extract, ergothioneine, and L-carnosine significantly reduced transepidermal water loss by 24.09%, improved skin elasticity, and decreased redness, dryness, and desquamation in thirty-five female Chinese participants over 4 weeks following advanced optimal pulse technology treatment.
International Journal of Cosmetic Science, 2025Ergothioneine at submicromolar concentrations ameliorated UVA-induced skin aging in human dermal fibroblasts by inhibiting the AP-1 pathway and activating Nrf2-mediated antioxidant genes.
Oxidative Medicine and Cellular Longevity, 2020Ergothioneine protected against UV-induced oxidative stress and cell damage in mouse skin and cell models by activating the PI3K/Akt/Nrf2 signaling pathway.
Clinical, Cosmetic and Investigational Dermatology, 2024Application of a cream containing lactic acid 12% and pramoxine HCl 1% significantly improved skin dryness, hydration, and itch compared with a nontreated control in 24 women with a history of dry itchy skin.
Cutis, 2004Topical 12% ammonium lactate produced a significant sparing of epidermal and dermal atrophy induced by clobetasol propionate in human volunteers, without influencing the corticosteroid's bioavailability or antiinflammatory properties.
Journal of the American Academy of Dermatology, 1992A lactic acid/ceramide lotion significantly improved skin moisturization and desquamation compared to no treatment in women with dry, rough skin on the anterior shins.
The Journal of Clinical and Aesthetic Dermatology, 2020The combination of botulinum toxin and calcium hydroxylapatite applied together produced higher and earlier satisfaction rates and improved hydration in the lower face and neck region compared to calcium hydroxylapatite alone in 15 participants.
Clinical, Cosmetic and Investigational Dermatology, 2023Topically applied calcium hydroxylapatite successfully penetrated fractional laser-induced skin defects and remained in the healing skin for at least six weeks, inducing collagen production around the microspheres in a human volunteer.
Lasers in Surgery and Medicine, 2025Calcium ions from nanophased hydroxyapatite embedded in collagen nanofibers significantly enhanced human dermal fibroblasts, keratinocytes, and hMSCs growth and proliferation, prevented pathogenic bacteria adhesion, enabled hMSCs differentiation, and caused no adverse reaction in rat subcutaneous implantation.
Nanomedicine, 2021
Why other serums fit sensitive skin better
Topical application of TAT-SOD significantly suppresses UVB-induced erythema formation, blood flow rise, and apoptotic sunburn cell formation in human volunteers compared to a vehicle control.
European Journal of Pharmaceutics and Biopharmaceutics, 2016
Ingredients
Water, Coco-Caprylate Caprate, Propanediol, Pentylene Glycol, Hydroxyapatite, Retinal, Cetylhydroxyproline Palmitamide, 4-T-Butylcyclohexanol, Hydroxyphenyl Propamidobenzoic Acid, Ergothioneine, Biosaccharide Gum-1, Bisabolol, Brassica Campestris Sterols, Zingiber Officinale Root Extract, Butylene Glycol, Isohexadecane, Hexyldecanol, Maltodextrin, Caesalpinia Spinosa Gum, Polyacrylate Crosspolymer-6, Hydroxyethyl Acrylate Sodium Acryloyldimethyl Taurate Copolymer, Stearic Acid, Isoceteth-20, Polysorbate 60, Ascorbyl Palmitate, Tocopherol, Lactic Acid, Sodium Lactate, Sodium Hydroxide, Ethylhexylglycerin, Phenoxyethanol, Chlorphenesin
Behind this fit score
Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.
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Co-founder, Medical Director
Cosmetic chemist, cosmetologist, aesthetic products developer
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Co-founder, CEO and CTO
PhD in computer science, 3x US patent holder, ex-Google, ex-Yandex
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Dr. Sofía Perea Pérez, MD, MSc
Medical Board
Aesthetic medicine practitioner, MSc in Longevity and Anti-Aging Medicine
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Medical Board
Specialist dermatologist, MBBS, MD, IFAAD
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Medical Board
Cosmetic chemist, SCS, IFSCC member
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Medical Board, Medical Advisor
Dermatology MD
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Elina Nazarenko, MD
Medical Board
Dermatology and diagnostic consultant
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Victoria Derkova, MS
Medical Board
Cosmetic chemist, cosmetic development technologist
How does it fit your skin?
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