🇳🇱Netherlands

Shiseido Extra Rich Cleansing Milk for acne-prone skin

Rated by Lovi · Unbiased, science-based skincare AI trained on real user outcomes

Shiseido Extra Rich Cleansing Milk

Average

  • AverageCombination Skin Fit
  • AverageEffectiveness
  • ExcellentSafety

Works for acne-prone skin; other cleansers fit it better.

This fit is calculated for the concerns frequently associated with acne-prone skin: breakouts, blackheads, and post-acne marks. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.

Page built Nov 8, 2026How the Fit score works

Lovi Assistant explains

  • Offers moderate cleansing for your combination skin, as sodium methyl cocoyl taurate and cocamidopropyl betaine effectively remove impurities while glycerin and sodium acetylated hyaluronate provide humectant action.
  • While supportive for general skincare, the formula lacks targeted ingredients like salicylic acid to address your acne, blemishes, and breakouts.
  • The product is safe for your combination skin, with no risks of irritation due to the absence of harsh ingredients and the inclusion of soothing agents like rice germ oil and hydrolyzed silk.

How to apply

  • Could be used as part of your AM and PM routine. Start using it 3 times a week and build up to daily use if your skin tolerates it.
  • This cleanser is the first step in your morning routine and the second step after your pre-cleanser in the evening. Always follow up with a toner and moisturizer .
  • Gently massage a small amount of the cleanser onto your face in circular motions. Avoid harsh rubbing to keep your skin calm.
  • Apply the cleanser on slightly damp skin to help it work effectively against breakouts. Rinse thoroughly with lukewarm water .
  • Avoid the immediate eye area and do a patch test before your first use to check for any sensitivity.

People Say

★4.1Overall rating based on 200+ reviews

Users with dry and sensitive skin frequently praise this cleanser for its effective makeup removal and hydrating, softening properties, noting its pleasant foaming texture. A moderate number of users with similar skin types reported a drying or stripping effect, and a moderate number found the fragrance strong or the finish slightly filmy.

Highlights

  • Effective makeup removal Often Mentioned
    • “removes all makeup”
    • “cleanses really well”
    • “removes dirt/oil quickly”
    • “no residue left”
  • Hydrating and softening Often Mentioned
    • “leaves skin soft”
    • “silky smooth skin”
    • “moisturizing veil”
    • “plumped and dewy”
  • Gentle on skin Sometimes Noted
    • “no irritation”
    • “good for sensitive skin”
    • “gentle morning cleanser”
    • “non-stripping”
  • Luxurious texture Sometimes Noted
    • “airy lather”
    • “nice silky texture”
    • “foams up quickly”
    • “creamy white texture”
  • Drying or stripping effect Sometimes Noted
    • “left skin taut”
    • “flakiness on nostrils”
    • “felt stripped”
    • “not for dry skin”
  • Strong fragrance Sometimes Noted
    • “strong fragrance”
    • “smell too strong”
    • “overpowering scent”
    • “fragrance caused irritation”
  • High price point Rarely Noted
    • “expensive for face wash”
    • “pricey”
    • “not worth cost”
    • “better cheaper alternatives”
  • Unpleasant residue Rarely Noted
    • “slimy after rinsing”
    • “leaves a film”
    • “hard to rinse”
    • “residue on skin”

Sources: lovi.care, walmart.com, sephora.com, macys.com, influenster.com, shiseido.com, and more

Questions and answers

How well does Shiseido Extra Rich Cleansing Milk work for acne-prone skin?

This cleanser works moderately well for acne-prone skin, as it cleans away impurities and hydrates with glycerin and sodium acetylated hyaluronate without causing irritation. However, it lacks targeted ingredients like salicylic acid to properly clear blemishes and breakouts. An acne-prone skin type needs a cleanser with blemish-fighting ingredients alongside gentle and soothing agents to keep skin clear and balanced.

Clinical, Cosmetic and Investigational Dermatology, 2017

Which ingredients make this cleanser a good fit for acne-prone skin?

This cleanser works for your acne-prone skin because it contains glycerin and sodium acetylated hyaluronate to keep your skin soft and hydrated while gentle cleansing agents wash away impurities. However, a cleanser for this skin also needs targeted ingredients like salicylic acid to clear breakouts and blemishes.

Clinical, Cosmetic and Investigational Dermatology, 2017

What does Rice Germ Oil do for acne-prone skin?

Rice germ oil helps protect acne-prone skin from sun damage while keeping it comfortable and calm. This type of product works best when it is lightweight and non-greasy, using natural antioxidants to shield skin without clogging pores.

Pharmaceuticals, 2023

What does Sodium Acetylated Hyaluronate do for acne-prone skin?

Sodium Acetylated Hyaluronate helps acne-prone skin by drawing in moisture to keep it hydrated without clogging pores or feeling heavy. This ingredient gives your skin a soft and smooth feel while supporting a calm, balanced complexion.

Where does this cleanser go in a skincare routine for acne-prone skin?

This cleanser fits into your morning and evening routine as a daily cleansing step. To best care for acne-prone skin, this type of product needs targeted ingredients like salicylic acid to address blemishes and breakouts.

Can I use this cleanser with retinol, and in what order?

You can use this cleanser with retinol, applying it first to gently wash your face before putting on your retinol treatment. A cleanser of this type needs acne-fighting ingredients like salicylic acid to properly clear breakouts on acne-prone skin.

How often should I use this cleanser?

You can use this cleanser twice a day as part of your morning and evening routine. A mild cleanser helps remove daily impurities safely, though this product type needs targeted ingredients like salicylic acid to properly address acne-prone skin.

The Journal of Dermatological Treatment, 2022

Can this cleanser clog pores, cause breakouts or purging for acne-prone skin?

This cleanser is unlikely to cause irritation on acne-prone skin, but it lacks targeted ingredients like salicylic acid to address breakouts. Acne-prone skin needs products with specialized blemish-fighting ingredients to properly clear pores and prevent pimples.

Can I use this cleanser around the eyes or on my body?

You can use this cleanser on your body, but it is best to be careful around the thin skin of your eyes. While its gentle ingredients help keep skin comfortable, a cleanser for this skin needs targeted soothing and barrier-supporting ingredients to protect sensitive areas.

Surgical and Radiologic Anatomy, 2002

Is this cleanser fragrance-free and alcohol-free?

It contains fragrance (parfum, linalool, geraniol, and citronellol) and drying alcohol (alcohol).

What the research says

  • A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women.

    Clinical, Cosmetic and Investigational Dermatology, 2017

  • A topical xanthan gum nanogel containing gamma-oryzanol-loaded nanostructured lipid carriers and nanosized TiO2 and MBBT filters demonstrated high photoprotection with an SPF of 34 and no skin irritation or sensitization in a rat model.

    Pharmaceuticals, 2023

  • Topical application of 0.1% hyaluronic acid formulations of different molecular weights led to significant improvements in skin hydration and elasticity, with low-molecular-weight formulations also significantly reducing wrinkle depth in seventy-six female subjects compared to a vehicle control.

    Journal of Drugs in Dermatology, 2011

  • Topical application of hyaluronic acid in conjunction with free gingival graft significantly reduced donor site postoperative pain until day 7 compared to normal saline, with no significant differences in graft dimensions or patient satisfaction.

    Clinical Oral Investigations, 2022

  • Treatment with a hyaluronic acid-containing mouth rinse or topical gel led to significant lesion reduction, pain relief, and normalization of lesion color in adult patients with minor recurrent aphthous stomatitis, with the gel formulation showing an earlier healing onset at 3 days.

    BMC Oral Health, 2019

  • The emollient V0034CR significantly reduced TEWL compared to vehicle and vehicle plus glycerol, and significantly increased corneometry scores compared to vehicle and vehicle plus petrolatum in healthy volunteers with dry skin, demonstrating combined barrier function improvement from petrolatum and hydration improvement from glycerol.

    Journal of Cosmetic Dermatology, 2020

  • Ten days of treatment with a cream containing 20% glycerin significantly increased skin hydration measured by corneometer values in 17 healthy volunteers compared to a placebo cream, but showed no influence on transepidermal water loss or skin sensitivity to an irritating surfactant.

    International Journal of Cosmetic Science, 2001

  • Niacinamide/glycerin body moisturizers provided better rapid and prolonged improvement of cosmetic xerosis through functional improvement of stratum corneum barrier function compared to no treatment and conventional moisturizers in female subjects.

    Journal of Drugs in Dermatology, 2012

  • Bacterial cellulose wound dressing containing silk sericin and PHMB improved wound quality and reduced pain compared to Bactigras in patients with split-thickness skin graft donor-site wounds.

    Archives of Dermatological Research, 2018

  • A bacterial nanocellulose wound dressing incorporating polyhexamethylene biguanide and sericin showed no skin irritation in healthy volunteers and significantly promoted wound healing with lower wound size and higher collagen formation in full-thickness rat wounds compared to controls.

    Archives of Dermatological Research, 2016

  • Topical application of sericin gels increased skin intrinsic moisturization, hydroxyproline content, and epidermal hydration while decreasing transepidermal water loss and skin impedance in healthy human volunteers.

    Journal of Cosmetic Dermatology, 2005

  • Citrus junos callus extract decreased melanin content in melanocytes 1.85-fold compared with arbutin and promoted the proliferation of and procollagen synthesis by human fibroblasts by 154% and 176% at 500 μg/mL.

    Molecules, 2017

  • Yuja-peel fractions (ethyl acetate, hexane, and butanol) inhibited MMP expression, induced moisturizing factors filaggrin and serine palmitoyltransferase, and decreased melanin content in UVB-irradiated HaCaT, HDF, and α-MSH-treated B16F10 cells.

    Antioxidants, 2022

  • Upcycled low-molecular-weight anionic peptides from Citrus junos seeds protected UVR-irradiated keratinocytes and reconstructed skin tissue by scavenging reactive oxygen species, reducing paracrine cytokines, inhibiting melanin synthesis and TRP-2 expression, and increasing filaggrin, laminin-5, and type I collagen expression.

    International Journal of Molecular Sciences, 2024

Why other cleansers fit acne-prone skin better

Ingredients

Water, Sodium Methyl Cocoyl Taurate, Cocamidopropyl Betaine, Peg-2 Laurate, Glycol Distearate, Propylene Glycol Laurate, Glycerin, Dipropylene Glycol, Polyquaternium-10, Phenoxyethanol, Sodium Benzoate, Parfum, Citric Acid, Rice Germ Oil, Disodium Edta, Linalool, Geraniol, Citronellol, Alcohol, Betaine, Ci 15985, Sodium Acetylated Hyaluronate, Citrus Junos Seed Extract, Tocopherol, Red 33 Ci 17200, Hydrolyzed Silk

Behind this fit score

Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.

  • Nadia Kapleva, MS

    Nadia Kapleva, MS

    Co-founder, Medical Director

    Cosmetic chemist, cosmetologist, aesthetic products developer

  • Alexey Shagraev, PhD

    Alexey Shagraev, PhD

    Co-founder, CEO and CTO

    PhD in computer science, 3x US patent holder, ex-Google, ex-Yandex

  • Dr. Sofía Perea Pérez, MD, MSc

    Dr. Sofía Perea Pérez, MD, MSc

    Medical Board

    Aesthetic medicine practitioner, MSc in Longevity and Anti-Aging Medicine

  • Aishani Shah, MD

    Aishani Shah, MD

    Medical Board

    Specialist dermatologist, MBBS, MD, IFAAD

  • Asya Zubkova, MS

    Asya Zubkova, MS

    Medical Board

    Cosmetic chemist, SCS, IFSCC member

  • Hanna Kurets, MD

    Hanna Kurets, MD

    Medical Board, Medical Advisor

    Dermatology MD

  • Elina Nazarenko, MD

    Elina Nazarenko, MD

    Medical Board

    Dermatology and diagnostic consultant

  • Victoria Derkova, MS

    Victoria Derkova, MS

    Medical Board

    Cosmetic chemist, cosmetic development technologist

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How does it fit your skin?

Scan your face, then any product: Lovi shows how well it fits you and what fits even better.

QR code: get the Lovi app
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