🇩🇪Germany

Shiseido Extra Rich Cleansing Milk for oily acne-prone skin

Rated by Lovi · Unbiased, science-based skincare AI trained on real user outcomes

Shiseido Extra Rich Cleansing Milk

Low

  • LowOily Skin Fit
  • AverageEffectiveness
  • ExcellentSafety

A weak match for oily acne-prone skin; the cleansers alongside fit it better.

This fit is calculated for the concerns frequently associated with oily acne-prone skin: shine, breakouts, blemishes, and enlarged pores. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.

Page built Nov 8, 2026How the Fit score works

Lovi Assistant explains

  • Offers moderate cleansing and hydration for your oily skin, with glycerin and sodium acetylated hyaluronate providing humectant benefits, but these are not specialized for actively treating acne or oiliness.
  • While the formula is generally safe for your oily skin due to soothing ingredients like rice germ oil and hydrolyzed silk, the humectant action of glycerin and betaine may slightly increase oiliness without sufficient seboregulating ingredients.
  • The product is safe for your skin, as it lacks harsh ingredients and contains soothing components.

How to apply

  • Use this cleanser as part of your AM and PM routine. Start using it daily to help clear your breakouts.
  • Apply this cleanser as the first step in the morning and right after your pre-cleanser in the evening. Follow it with your toner and moisturizer.
  • Gently massage a small amount of the cleanser onto your face using circular motions. Rinse thoroughly with lukewarm water and pat dry.
  • Apply the cleanser on slightly damp skin to help clean deeply and remove excess oil. This works best for oily skin types.
  • Avoid the sensitive eye area during application. Do a patch test before your first use.

People Say

★4.1Overall rating based on 200+ reviews

Users with dry and sensitive skin frequently praise this cleanser for its effective makeup removal and hydrating, softening properties, noting its pleasant foaming texture. A moderate number of users with similar skin types reported a drying or stripping effect, and a moderate number found the fragrance strong or the finish slightly filmy.

Highlights

  • Effective makeup removal Often Mentioned
    • “removes all makeup”
    • “cleanses really well”
    • “removes dirt/oil quickly”
    • “no residue left”
  • Hydrating and softening Often Mentioned
    • “leaves skin soft”
    • “silky smooth skin”
    • “moisturizing veil”
    • “plumped and dewy”
  • Gentle on skin Sometimes Noted
    • “no irritation”
    • “good for sensitive skin”
    • “gentle morning cleanser”
    • “non-stripping”
  • Luxurious texture Sometimes Noted
    • “airy lather”
    • “nice silky texture”
    • “foams up quickly”
    • “creamy white texture”
  • Drying or stripping effect Sometimes Noted
    • “left skin taut”
    • “flakiness on nostrils”
    • “felt stripped”
    • “not for dry skin”
  • Strong fragrance Sometimes Noted
    • “strong fragrance”
    • “smell too strong”
    • “overpowering scent”
    • “fragrance caused irritation”
  • High price point Rarely Noted
    • “expensive for face wash”
    • “pricey”
    • “not worth cost”
    • “better cheaper alternatives”
  • Unpleasant residue Rarely Noted
    • “slimy after rinsing”
    • “leaves a film”
    • “hard to rinse”
    • “residue on skin”

Sources: lovi.care, walmart.com, sephora.com, macys.com, influenster.com, shiseido.com, and more

Questions and answers

Why is Shiseido Extra Rich Cleansing Milk a weak match for oily acne-prone skin?

This cleanser is a weak match for your oily acne-prone skin because it lacks ingredients to control oil and breakouts. A cleanser for this skin needs gentle cleansers, strong oil-controlling or exfoliating ingredients, and soothing extracts to clear blemishes while maintaining balance.

Which ingredients make this cleanser a poor fit for oily acne-prone skin?

Glycerin and betaine make this cleanser a weaker match because their hydrating action may slightly increase oiliness without seboregulating ingredients to actively clear breakouts. Cleansers for this skin type need ingredients that control oil and target blemishes while gently washing the skin.

Clinical, Cosmetic and Investigational Dermatology, 2017Skin Research and Technology, 2003

What does Rice Germ Oil do for oily acne-prone skin?

Rice Germ Oil may feel a bit heavy and is unlikely to be the best fit for oily acne-prone skin on its own. Skin that is oily and breaks out easily needs lightweight ingredients that hydrate without clogging pores.

What does Sodium Acetylated Hyaluronate do for oily acne-prone skin?

Sodium acetylated hyaluronate helps keep oily, acne-prone skin hydrated without feeling heavy or greasy. Oily skin types needing this benefit should look for lightweight hydrators that draw in moisture and help smooth the skin.

Journal of Cosmetic and Laser Therapy, 2019

Where does this cleanser go in a skincare routine for oily acne-prone skin?

This cleanser goes in the morning and evening steps of your routine before toners and moisturizers. Because this product is a weak match for oily acne-prone skin, a cleanser for this skin type needs oil-controlling and acne-fighting ingredients.

Can I use this cleanser with retinol, and in what order?

You can use this cleanser in your routine, applying it before your retinol treatment to gently wash your face. This product is unlikely to irritate your skin, but oily acne-prone skin needs a cleanser with ingredients that actively help clear oil and breakouts.

How often should I use this cleanser?

This cleanser is a weak match for your oily acne-prone skin because it lacks active ingredients to target oiliness and blemishes. An oily acne-prone skin needs cleansers with ingredients that help control excess oil and clear pores.

Can this cleanser clog pores, cause breakouts or purging for oily acne-prone skin?

This cleanser is unlikely to clog pores or cause breakouts since it lacks harsh ingredients and contains soothing components like rice germ oil and hydrolyzed silk, though it does not actively treat acne or oiliness. An effective product for this skin needs balancing ingredients that help control excess oil and target blemishes without relying solely on general hydration.

Skin Research and Technology, 2003

Can I use this cleanser around the eyes or on my body?

This cleanser is safe to use around the eyes and on the body. While it is generally safe for your skin, oily acne-prone skin needs ingredients that actively target oil and breakouts.

Is this cleanser fragrance-free and alcohol-free?

It contains fragrance (parfum, linalool, geraniol, and citronellol) and drying alcohol (alcohol).

What the research says

  • A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women.

    Clinical, Cosmetic and Investigational Dermatology, 2017

  • A combination of Aloe barbadensis leaf extract and trimethylglycine in a 1:1 mass ratio synergistically increased aquaporin 3 expression by up to 380% in keratinocytes and safely improved skin hydration in healthy volunteers.

    Molecules, 2024

  • Soaps containing betaine caused the least skin irritation compared to other tested soaps in twenty-eight healthy subjects, though irritation did not decrease with increasing concentrations of betaine.

    Skin Research and Technology, 2003

  • Topical application of 0.1% hyaluronic acid formulations of different molecular weights led to significant improvements in skin hydration and elasticity, with low-molecular-weight formulations also significantly reducing wrinkle depth in seventy-six female subjects compared to a vehicle control.

    Journal of Drugs in Dermatology, 2011

  • Topical application of hyaluronic acid in conjunction with free gingival graft significantly reduced donor site postoperative pain until day 7 compared to normal saline, with no significant differences in graft dimensions or patient satisfaction.

    Clinical Oral Investigations, 2022

  • Treatment with a hyaluronic acid-containing mouth rinse or topical gel led to significant lesion reduction, pain relief, and normalization of lesion color in adult patients with minor recurrent aphthous stomatitis, with the gel formulation showing an earlier healing onset at 3 days.

    BMC Oral Health, 2019

  • The emollient V0034CR significantly reduced TEWL compared to vehicle and vehicle plus glycerol, and significantly increased corneometry scores compared to vehicle and vehicle plus petrolatum in healthy volunteers with dry skin, demonstrating combined barrier function improvement from petrolatum and hydration improvement from glycerol.

    Journal of Cosmetic Dermatology, 2020

  • Ten days of treatment with a cream containing 20% glycerin significantly increased skin hydration measured by corneometer values in 17 healthy volunteers compared to a placebo cream, but showed no influence on transepidermal water loss or skin sensitivity to an irritating surfactant.

    International Journal of Cosmetic Science, 2001

  • Niacinamide/glycerin body moisturizers provided better rapid and prolonged improvement of cosmetic xerosis through functional improvement of stratum corneum barrier function compared to no treatment and conventional moisturizers in female subjects.

    Journal of Drugs in Dermatology, 2012

  • Bacterial cellulose wound dressing containing silk sericin and PHMB improved wound quality and reduced pain compared to Bactigras in patients with split-thickness skin graft donor-site wounds.

    Archives of Dermatological Research, 2018

  • A bacterial nanocellulose wound dressing incorporating polyhexamethylene biguanide and sericin showed no skin irritation in healthy volunteers and significantly promoted wound healing with lower wound size and higher collagen formation in full-thickness rat wounds compared to controls.

    Archives of Dermatological Research, 2016

  • Topical application of sericin gels increased skin intrinsic moisturization, hydroxyproline content, and epidermal hydration while decreasing transepidermal water loss and skin impedance in healthy human volunteers.

    Journal of Cosmetic Dermatology, 2005

  • Citrus junos callus extract decreased melanin content in melanocytes 1.85-fold compared with arbutin and promoted the proliferation of and procollagen synthesis by human fibroblasts by 154% and 176% at 500 μg/mL.

    Molecules, 2017

  • Yuja-peel fractions (ethyl acetate, hexane, and butanol) inhibited MMP expression, induced moisturizing factors filaggrin and serine palmitoyltransferase, and decreased melanin content in UVB-irradiated HaCaT, HDF, and α-MSH-treated B16F10 cells.

    Antioxidants, 2022

  • Upcycled low-molecular-weight anionic peptides from Citrus junos seeds protected UVR-irradiated keratinocytes and reconstructed skin tissue by scavenging reactive oxygen species, reducing paracrine cytokines, inhibiting melanin synthesis and TRP-2 expression, and increasing filaggrin, laminin-5, and type I collagen expression.

    International Journal of Molecular Sciences, 2024

Why other cleansers fit oily acne-prone skin better

Ingredients

Water, Sodium Methyl Cocoyl Taurate, Cocamidopropyl Betaine, Peg-2 Laurate, Glycol Distearate, Propylene Glycol Laurate, Glycerin, Dipropylene Glycol, Polyquaternium-10, Phenoxyethanol, Sodium Benzoate, Parfum, Citric Acid, Rice Germ Oil, Disodium Edta, Linalool, Geraniol, Citronellol, Alcohol, Betaine, Ci 15985, Sodium Acetylated Hyaluronate, Citrus Junos Seed Extract, Tocopherol, Red 33 Ci 17200, Hydrolyzed Silk

Behind this fit score

Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.

  • Nadia Kapleva, MS

    Nadia Kapleva, MS

    Co-founder, Medical Director

    Cosmetic chemist, cosmetologist, aesthetic products developer

  • Alexey Shagraev, PhD

    Alexey Shagraev, PhD

    Co-founder, CEO and CTO

    PhD in computer science, 3x US patent holder, ex-Google, ex-Yandex

  • Dr. Sofía Perea Pérez, MD, MSc

    Dr. Sofía Perea Pérez, MD, MSc

    Medical Board

    Aesthetic medicine practitioner, MSc in Longevity and Anti-Aging Medicine

  • Aishani Shah, MD

    Aishani Shah, MD

    Medical Board

    Specialist dermatologist, MBBS, MD, IFAAD

  • Asya Zubkova, MS

    Asya Zubkova, MS

    Medical Board

    Cosmetic chemist, SCS, IFSCC member

  • Hanna Kurets, MD

    Hanna Kurets, MD

    Medical Board, Medical Advisor

    Dermatology MD

  • Elina Nazarenko, MD

    Elina Nazarenko, MD

    Medical Board

    Dermatology and diagnostic consultant

  • Victoria Derkova, MS

    Victoria Derkova, MS

    Medical Board

    Cosmetic chemist, cosmetic development technologist

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