Kiehl's Ultra Facial Cleanser for sensitive skin
Squalane
Avocado Oil
Apricot Kernel Oil
Vitamin E
Average
- HighNormal Skin Fit
- AverageEffectiveness
- HighSafety
Works for sensitive skin; other cleansers fit it better.
This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.
Page built Nov 8, 2026How the Fit score works
Lovi Assistant explains
- Offers moderate benefits for your redness and irritation, as glycerin and squalane provide essential hydration and emollient effects suitable for normal skin. Decyl glucoside effectively cleanses pores without stripping the skin, supporting overall skin health.
- The formula is highly compatible with normal skin due to the humectant and emollient actions of glycerin and squalane, which help maintain skin comfort.
- The safety profile is excellent, with no risks of irritation for your sensitive skin due to the absence of prohibited or harsh ingredients.
How to apply
- Use your cleanser in the AM and PM routines every day. Start using it daily since your sensitive skin needs gentle care.
- Apply this first in your morning and evening skincare routine before toner and moisturizer. This clears away dirt without upsetting your skin.
- Gently massage a small amount onto your face using soft circles. Avoid any rough rubbing to keep redness away.
- Apply the cleanser on slightly damp skin to help it wash away impurities softly. Clean skin feels fresh and comfortable afterwards.
- Avoid getting the cleanser in your eyes and do a quick patch test before first use. Rinse thoroughly with lukewarm water.
People Say
★4.6Overall rating based on 10.0k+ reviewsBased on a very large amount of data, this cleanser is widely appreciated for its gentle, non-stripping formula that effectively cleanses without compromising the skin barrier, making it a favorite for sensitive and combination skin. Many users highlight its ability to remove makeup and impurities while maintaining skin hydration. Some users with very dry or reactive skin have noted it can be slightly stripping or feel overpriced for its simple formulation.
Highlights
Gentle, non-stripping Mostly Mentioned
- “doesn't strip my skin's natural oils”
- “leaves face feeling clean and soft”
- “gentle enough for sensitive skin”
- “skin feels comfortable, not tight”
Effective cleansing Often Mentioned
- “removes light makeup easily”
- “dissolves excess oil and dirt”
- “face feels squeaky clean”
- “great second step in double cleansing”
Suitable for sensitive skin Often Mentioned
- “fantastic for sensitive skin”
- “no scent/fragrance-free”
- “doesn't cause redness or irritation”
Good texture/lather Sometimes Noted
- “lathers nicely without being overly foamy”
- “rich and creamy texture”
- “little goes a long way”
- “smooth gel consistency”
Can be drying Sometimes Noted
- “leaves my skin feeling stripped”
- “made my face a little dry”
- “too drying for winter months”
- “tight feeling after washing”
High price point Sometimes Noted
- “expensive for a basic cleanser”
- “overpriced compared to drugstore alternatives”
- “not worth the premium price”
- “good but pricey”
Basic formula Rarely Noted
- “nothing exceptional here”
- “pretty darn basic”
- “boring but effective”
- “just an average cleanser”
Ingredient concerns Rarely Noted
- “contains parabens”
- “dislike the SLES content”
- “caused minor breakouts”
- “stings eyes if not careful”
Sources: lovi.care, kiehls.com, ulta.com, sephora.sg, sephora.co.uk, skinsort.com, and more
Questions and answers
How well does Kiehl's Ultra Facial Cleanser work for sensitive skin?
This cleanser works reasonably well for sensitive skin, offering moderate benefits for redness and irritation while cleaning pores without stripping the skin. It is safe and unlikely to cause irritation, but a product of this type needs soothing ingredients like amino acids and aloe to fully fit this skin.
Which ingredients make this cleanser a good fit for sensitive skin?
Glycerin and squalane make this cleanser a good fit for sensitive skin by providing essential moisture and keeping the skin calm and comfortable without irritation. This type of cleanser for sensitive skin also needs soothing ingredients like amino acids and aloe to fully address redness and irritation.
What does Squalane do for sensitive skin?
Squalane helps calm sensitive skin by defending against everyday irritation and keeping it smooth and soft. It is unlikely to cause irritation and supports your skin barrier so it stays comfortable and hydrated.
What does Avocado Oil do for sensitive skin?
Avocado oil helps keep sensitive skin calm and moisturized while supporting skin repair. It is unlikely to cause irritation and may help reduce redness and boost healing.
Journal of Cosmetic Dermatology, 2020International Journal of Molecular Sciences, 2017
Where does this cleanser go in a skincare routine for sensitive skin?
This cleanser goes in your morning and evening routine, before your soothing toner and moisturizer. A mild cleanser like this helps keep skin clean while supporting hydration and comfort, and a product of this type for sensitive skin needs gentle cleansing ingredients along with soothing and hydrating agents to calm redness and maintain skin health.
Can I use this cleanser with retinol, and in what order?
You can use this cleanser in your routine before applying retinol, as its formula has an excellent safety profile with no harsh ingredients that would worsen sensitivity. To keep sensitive skin calm and soft, this skin type needs a cleanser that includes gentle cleansing agents along with soothing and hydrating ingredients.
How often should I use this cleanser?
You can use this cleanser twice a day in your morning and evening routine. A mild cleanser used daily helps clean your pores while maintaining skin comfort and hydration.
Can this cleanser clog pores, cause breakouts or purging for sensitive skin?
This cleanser is unlikely to clog pores or cause breakouts for sensitive skin because it gently washes away dirt without using heavy pore-clogging oils. However, since this type of skin needs extra care, a product for it works best when it includes soothing ingredients and gentle hydrators that calm redness and keep the skin soft.
Can I use this cleanser around the eyes or on my body?
You can use this cleanser on your body and around the eyes, though this skin type needs a product with very gentle cleansers and soothing, moisture-locking ingredients to keep dry areas soft and comfortable.
Is this cleanser fragrance-free and alcohol-free?
Yes, it has no fragrance and no drying alcohol. Behenyl alcohol is a fatty alcohol, which soften the skin.
What the research says
A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women.
Clinical, Cosmetic and Investigational Dermatology, 2017Topical application of tocopherol succinate ethosomal gel decreased erythema, melanin, and sebum levels while improving moisture content and skin elasticity in 34 human women.
Journal of Cosmetic Dermatology, 2024Squalane at 0.005-0.015% counteracts UVA-induced oxidative stress, inflammation, and collagen metabolism inhibition while stimulating fibroblast migration in human dermal fibroblasts.
Molecules, 2025Plant-derived squalane protected human dermal fibroblasts against UVA-induced damage by counteracting ROS formation, suppressing apoptosis-related proteins p53, caspase-3, caspase-9, and PARP, and restoring the pro-survival p-Akt/mTOR pathway.
Antioxidants, 2025Topical cream containing saffron extract and avocado oil improved wrinkle grading, reduced nasolabial fold area and volume, and increased skin elasticity in twenty healthy volunteers over 12 weeks without allergic reactions.
Journal of Cosmetic Dermatology, 2020Topical treatment with SSFAO 50% or avocado oil increased wound contraction, reepithelialization, collagen density, and tensile strength while showing anti-inflammatory activity compared to petroleum jelly in rats.
Evidence-based Complementary and Alternative Medicine, 2013Topical application of an antioxidant serum containing 15% ascorbic acid, 0.5% ferulic acid, and 1% tocopherol prevented particulate matter-induced degradation of extracellular matrix components, inflammation, and oxidative stress in the skin of 15 female volunteers compared to untreated controls.
Journal of Cosmetic Dermatology, 2025Dermatological products containing d-alpha tocopheryl acetate showed non-comedogenic potential with less than a 50% increase in microcomedones in 12 healthy male subjects compared to octyl palmitate.
Contemporary Clinical Trials Communications, 2021Topical application of an antioxidant mix containing 15% ascorbic acid, 0.5% ferulic acid, and 1% tocopherol prevented PM and UV-induced skin barrier perturbation, lipid peroxidation, inflammatory markers, MMP9 activation, and Type I collagen loss in 15 healthy females compared to untreated exposed skin.
Journal of Cosmetic Dermatology, 2024
Ingredients
Water, Sodium Laureth Sulfate, Decyl Glucoside, Glycerin, Cocamidopropyl Betaine, Disodium Cocoamphodiacetate, Acrylates Copolymer, Peg-200 Hydrogenated Glyceryl Palmate, Lauryl Glucoside, Sodium Chloride, Pentylene Glycol, Triethanolamine, Phenoxyethanol, Peg-7 Glyceryl Cocoate, Distearyl Ether, Behenyl Alcohol, Methylparaben, Laureth-2, Propylparaben, Sodium Methylparaben, Squalane, Prunus Amygdalus Dulcis Sweet Almond Oil, Prunus Armeniaca Apricot Kernel Oil, Tocopherol, Ascorbyl Glucoside, Persea Gratissima Avocado Oil, Sodium Hydroxide, Citric Acid
Behind this fit score
Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.
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Co-founder, Medical Director
Cosmetic chemist, cosmetologist, aesthetic products developer
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Co-founder, CEO and CTO
PhD in computer science, 3x US patent holder, ex-Google, ex-Yandex
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Dr. Sofía Perea Pérez, MD, MSc
Medical Board
Aesthetic medicine practitioner, MSc in Longevity and Anti-Aging Medicine
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Medical Board
Specialist dermatologist, MBBS, MD, IFAAD
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Medical Board
Cosmetic chemist, SCS, IFSCC member
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Medical Board, Medical Advisor
Dermatology MD
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Elina Nazarenko, MD
Medical Board
Dermatology and diagnostic consultant
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Victoria Derkova, MS
Medical Board
Cosmetic chemist, cosmetic development technologist
How does it fit your skin?
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