🇬🇧United Kingdom

Lancôme Bi-Facil Double Action Eye Makeup Remover for combination skin

Lancôme Bi-Facil Double Action Eye Makeup Remover

Average

  • AverageCombination Skin Fit
  • AverageEffectiveness
  • Low RiskSafety

Works for combination skin; other pre-cleansers fit it better.

This fit is calculated for the concerns frequently associated with combination skin: an oily T-zone, enlarged pores, and dry cheeks. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.

Page built Nov 8, 2026How the Fit score works

Lovi Assistant explains

  • Offers moderate makeup removal for your combination skin, as Poloxamer 184 and Benzalkonium Chloride help dissolve and lift makeup effectively.
  • Cyclopentasiloxane and isohexadecane provide emollient action suitable for combination skin, though additional ingredients for optimal oil control would enhance its benefits for your oily shine.
  • The product is generally safe for your skin, with a low risk of irritation from the fragrance.

How to apply

  • Use this makeup remover PM as the first step of your evening routine to clear away excess oil.
  • Apply this makeup remover before your regular cleanser to effectively break down heavy makeup and dirt.
  • Gently wipe the makeup remover across your face using a soft cotton pad, avoiding harsh rubbing.
  • Use the makeup remover on completely dry skin to help dissolve surface oils and impurities best.
  • Avoid direct contact with the eyes while using this makeup remover.

People Say

★4.8Overall rating based on 4.8k+ reviews

This bi-phase remover is highly praised by users, especially those with sensitive eyes and contact lens wearers, for effectively removing stubborn waterproof makeup without irritation. A very large amount of data indicates that most users find it leaves the skin feeling clean and conditioned, though a moderate number of reviews mention a potential for a temporary oily film that can blur vision if the product gets into the eyes.

Highlights

  • Removes waterproof makeup Mostly Mentioned
    • “Dissolves waterproof mascara instantly”
    • “No scrubbing needed for heavy liner”
    • “Takes off stage makeup easily”
    • “Melts away 24-hour wear products”
  • Gentle on eyes Often Mentioned
    • “Doesn't sting my eyes”
    • “Great for contact lens wearers”
    • “No redness after use”
    • “Soothing on my sensitive eyelids”
  • Expensive price point Often Mentioned
    • “Way too pricey”
    • “I only buy it during sales”
    • “Wish it was cheaper”
    • “Luxury price tag is a deterrent”
  • Lasts long Sometimes Noted
    • “Bottle lasts forever”
    • “Only need a few drops”
    • “One bottle lasts me 6 months”
    • “Worth the investment because it lasts”
  • Non-drying formula Sometimes Noted
    • “Leaves lashes feeling soft”
    • “Moisturizing without being heavy”
    • “Doesn't dry out my under-eyes”
    • “Conditioning formula”
  • Oily residue Sometimes Noted
    • “Leaves a greasy film”
    • “Makes my vision blurry for a few minutes”
    • “Have to wash face immediately after”
    • “Too oily for my taste”
  • Cap design issues Rarely Noted
    • “Hard to push and twist”
    • “Cap broke off”
    • “Struggled to open the bottle”
    • “Child-proof cap is annoying”

Sources: lovi.care, lancome-usa.com, macys.com, sephora.sg, influenster.com, nordstrom.com, and more

Questions and answers

How well does Lancôme Bi-Facil work for combination skin?

Lancome Bi-Facil Double Action Eye Makeup Remover works moderately well for combination skin by dissolving makeup with Poloxamer 184 and Benzalkonium Chloride while Cyclopentasiloxane and isohexadecane smooth the skin with a safe safety profile. However, it lacks specific components to manage oily shine, so a makeup remover for this skin needs soothing ingredients, plant oils, or hyaluronic acid to balance dry and oily areas.

International Journal of Toxicology, 2011

Which ingredients make this makeup remover a good fit for combination skin?

Poloxamer 184 and benzalkonium chloride help dissolve and lift makeup effectively, while cyclopentasiloxane and isohexadecane smooth the skin. A makeup remover for this skin also needs soothing plant oils or hydrating ingredients like hyaluronic acid and squalane to balance dry and oily areas.

International Journal of Toxicology, 2011

What does Water do for combination skin?

Water helps keep combination skin hydrated, though a product of this type needs additional barrier-protecting ingredients like ceramides or petrolatum to lock in that moisture and support overall skin health.

What does Cyclopentasiloxane do for combination skin?

Cyclopentasiloxane gives combination skin a smooth, silky feel and helps spread other ingredients evenly without feeling heavy or greasy. It is safe for daily use and is unlikely to cause skin irritation or significant absorption into the skin.

International Journal of Toxicology, 2011

Where does this makeup remover go in a skincare routine for combination skin?

This makeup remover goes in the evening routine before your cleanser, and also as a weekly step before cleansing. It effectively dissolves and lifts makeup while feeling smooth on your skin, though an option with extra oil control ingredients would fit your combination skin better.

Can I use this makeup remover with retinol, and in what order?

You can use this makeup remover in the evening before your cleanser and retinol treatment, as it is generally safe for your skin. To better help your combination skin, this type of product also needs ingredients that provide optimal oil control to handle oily shine.

International Journal of Toxicology, 2011

How often should I use this makeup remover?

You can use this makeup remover in the evening to gently dissolve and lift makeup from your combination skin. A product of this type works best for combination skin when it also includes ingredients for oil control to help manage oily shine.

Can this makeup remover clog pores, cause breakouts or purging for combination skin?

Lancôme Bi-Facil Double Action Eye Makeup Remover is unlikely to clog pores or cause breakouts for your combination skin. A product of this type needs ingredients that balance oil and shine to provide an optimal fit for combination skin.

International Journal of Toxicology, 2011

Is this makeup remover fragrance-free and alcohol-free?

It has no drying alcohol and contains fragrance (benzyl alcohol, parfum, citronellol, and geraniol).

What the research says

  • Calcium hydroxylapatite diluted with normal saline combined with microfocused ultrasound with visualization improved age-related changes in the lower face, neck, and décolleté and stimulated collagen and elastin fibers in 20 subjects.

    Journal of Drugs in Dermatology, 2020
  • Hyaluronic acid, hyaluronic acid plus dexpanthenol, and isotonic saline nasal sprays all significantly improved dry nose symptoms over four weeks in 240 patients, with hyaluronic acid plus dexpanthenol providing superior nasal moisturisation compared to the other two.

    Auris, Nasus, Larynx, 2020
  • Topical application of magnetized saline water serum improved skin hydration, reduced transepidermal water loss, sebum content, melanin index, and erythema index, and activated autophagy by increasing Beclin-1 and decreasing mTOR in females wanting to enhance facial and neck skin appearance.

    Cureus, 2023

Why other pre-cleansers fit combination skin better

Ingredients

Water, Cyclopentasiloxane, Isohexadecane, Sodium Chloride, Poloxamer 184, Hexylene Glycol, Dipotassium Phosphate, Benzyl Alcohol, Potassium Phosphate, Quaternium-15, Benzalkonium Chloride, Parfum, Citronellol, Geraniol

Behind this fit score

Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.

How does it fit your skin?

Scan your face, then any product.

Buy online

Prices checked 10 Oct – 4 Nov 2026

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for the United Kingdom.

How does it fit your skin?

Scan your face, then any product: Lovi shows how well it fits you and what fits even better.