Neutrogena COLLAGEN BANK Moisturizer for sensitive skin
Glycerin
Cetearyl Alcohol
Average
- HighNormal Skin Fit
- AverageEffectiveness
- HighSafety
Works for sensitive skin; other moisturizers fit it better.
This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.
Page built Nov 8, 2026How the Fit score works
Lovi Assistant explains
- Moderate moisturizing is provided for your normal skin by glycerin and hydrolyzed collagen, which hydrate and plump the skin. While these ingredients offer general skincare benefits supportive for redness and irritation, they lack specialized components to directly address these concerns.
- The formula is highly suitable for normal skin, with glycerin and hydrolyzed collagen offering humectant and collagen-boosting actions.
- The safety profile is excellent, with no risks of irritation for your sensitive skin due to the absence of prohibited or harsh ingredients.
How to apply
- Use this soothing AM and PM routine every day to keep your normal skin calm. Always remember to apply SPF in the morning after your moisturizer.
- Apply your moisturizer after your toner in the morning, and after your serum in the evening. This step locks in hydration and protects your skin.
- Gently press a small amount of the moisturizer evenly across your face. Avoid rubbing to keep your sensitive skin happy and calm.
- You can apply this gentle formula on dry or slightly damp skin for the best comfort. It works wonderfully on clean skin to soothe redness and irritation.
- Do a patch test before your very first use to check your skin's reaction. Avoid getting the product directly into your eyes .
People Say
★4.6Overall rating based on 4.4k+ reviewsBased on a very large amount of data, users with aging and dry skin frequently praise this moisturizer for its lightweight, non-greasy formula that absorbs quickly while providing noticeable hydration and a plumping effect. The inclusion of Bakuchiol and peptides is well-received for smoothing fine lines. A minority of users with acne-prone skin reported breakouts, and some found the scent unpleasant.
Highlights
Lightweight & Non-Greasy Mostly Mentioned
- “absorbs instantly”
- “not heavy”
- “leaves no residue”
- “silky texture”
- “great for summer”
Hydrating & Plumping Often Mentioned
- “skin looks plumper”
- “noticeably softer”
- “glowy finish”
- “restored bounce”
- “smooths fine lines”
Gentle Alternative Sometimes Noted
- “no irritation”
- “good for sensitive skin”
- “gentle retinol alternative”
- “didn't burn”
- “calming feel”
Makeup Compatibility Sometimes Noted
- “works well under makeup”
- “no pilling”
- “smooth canvas”
- “primer-like finish”
- “doesn't slide off”
Insufficient moisture Rarely Noted
- “not rich enough”
- “need to layer”
- “dry patches remained”
- “too light for winter”
- “disappeared too fast”
Packaging/Value Rarely Noted
- “pump stopped working”
- “bottle feels empty”
- “hard to gauge amount”
- “expensive for size”
- “runs out quickly”
Scent issues Rarely Noted
- “smells like sunscreen”
- “weird chemical smell”
- “unpleasant odor”
- “strong scent”
- “smells off”
Skin reactions Rarely Noted
- “caused breakouts”
- “clogged pores”
- “tiny bumps appeared”
- “burning sensation”
- “skin turned red”
Sources: lovi.care, neutrogena.com, target.com, ult.com, walmart.com, hometesterclub.com, and more
Questions and answers
How well does Neutrogena Collagen Bank work for sensitive skin?
Neutrogena Collagen Bank Moisturizer is an average fit for sensitive skin because while it safely hydrates, it lacks specialized ingredients to directly soothe redness and irritation. To work well for this skin type, a product of this type needs soothing ingredients like fermented Centella Asiatica, Cica Ceramide, and nourishing oils that calm redness and strengthen the skin barrier.
Which ingredients make this moisturizer a good fit for sensitive skin?
Glycerin and hydrolyzed collagen make this moisturizer a fit by providing gentle hydration and plumping your skin. A moisturizing treatment for sensitive skin needs soothing ingredients like fermented Centella Asiatica, cica, and nourishing oils to calm redness and strengthen your skin barrier.
What does Water do for sensitive skin?
Using cool water for facial cleansing preserves skin barrier integrity and lowers skin surface pH in healthy adults. This helps keep skin calm and hydrated without causing the irritation associated with warmer water.
What does Glycerin do for sensitive skin?
Glycerin helps keep sensitive skin soft and deeply hydrated while supporting the skin barrier. It is unlikely to cause irritation and may protect against dryness and roughness.
The British Journal of Dermatology, 2008Acta Dermato-venereologica, 1999
Where does this moisturizer go in a skincare routine for sensitive skin?
This moisturizer goes in the evening routine after your treatment, or you can use it anytime your skin feels dry. It is unlikely to cause irritation for your sensitive skin because it lacks harsh ingredients. To be a better fit for sensitive skin, a product of this type needs soothing ingredients to actively calm redness and irritation.
Can I use this moisturizer with retinol, and in what order?
You can use this moisturizer with retinol by applying it after your retinol treatment to help keep your skin calm and hydrated. A moisturizer used with retinol needs soothing ingredients and barrier-supporting components to keep sensitive skin comfortable.
How often should I use this moisturizer?
This moisturizer is generally safe for daily use as part of your evening routine. While it provides good hydration, sensitive skin needs a product that includes soothing ingredients to actively calm redness and irritation.
Can this moisturizer clog pores, cause breakouts or purging for sensitive skin?
This moisturizer is unlikely to cause breakouts or irritation for sensitive skin because it has a very safe formula without harsh ingredients. To care for sensitive skin best, a product of this type needs soothing ingredients like Centella asiatica or niacinamide to calm redness.
Can I use this moisturizer around the eyes or on my body?
You can use this moisturizer around the eyes and on the body because it has an excellent safety profile with no harsh ingredients to cause irritation. However, to truly calm and soothe sensitive skin, a product of this type needs specialized soothing ingredients and extra redness-relieving components.
Is this moisturizer fragrance-free and alcohol-free?
Yes, it has no fragrance and no drying alcohol. Cetearyl alcohol is a fatty alcohol, which soften the skin.
What the research says
A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women.
Clinical, Cosmetic and Investigational Dermatology, 2017The emollient V0034CR significantly reduced TEWL compared to vehicle and vehicle plus glycerol, and significantly increased corneometry scores compared to vehicle and vehicle plus petrolatum in healthy volunteers with dry skin, demonstrating combined barrier function improvement from petrolatum and hydration improvement from glycerol.
Journal of Cosmetic Dermatology, 2020Ten days of treatment with a cream containing 20% glycerin significantly increased skin hydration measured by corneometer values in 17 healthy volunteers compared to a placebo cream, but showed no influence on transepidermal water loss or skin sensitivity to an irritating surfactant.
International Journal of Cosmetic Science, 2001Niacinamide/glycerin body moisturizers provided better rapid and prolonged improvement of cosmetic xerosis through functional improvement of stratum corneum barrier function compared to no treatment and conventional moisturizers in female subjects.
Journal of Drugs in Dermatology, 2012
Why other moisturizers fit sensitive skin better
A panthenol-enriched mask improved skin hydration, regulated sebum, and reduced redness and TEWL across dry sensitive, oily sensitive, and oily acne skin subgroups with excellent tolerance and no adverse reactions.
Journal of Cosmetic Dermatology, 2024Topical dexpanthenol acts as a moisturizer, improves stratum corneum hydration, accelerates wound healing and epidermal regeneration, reduces erythema, and improves symptoms of skin irritation compared to vehicle or no pretreatment.
American Journal of Clinical Dermatology, 2002A dexpanthenol-containing cream accelerated skin barrier repair, increased stratum corneum hydration, reduced skin roughness, and decreased skin redness compared to vehicle and untreated controls in sodium lauryl sulphate-irritated skin.
The Journal of Dermatological Treatment, 2002
Ingredients
Water, Glycerin, Cetearyl Alcohol, Dicaprylyl Carbonate, Hydrolyzed Collagen, Bakuchiol, Acetyl Dipeptide-31 Amide, Butyrospermum Parkii Butter Shea Butter, Hydroxypropyl Phosphate Starch, Steareth-10, Stearic Acid, Palmitic Acid, Glyceryl Dilaurate, Caprylyl Glycol, Sodium Polyacrylate, Petrolatum, Chlorphenesin
Behind this fit score
Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.
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Co-founder, Medical Director
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PhD in computer science, 3x US patent holder, ex-Google, ex-Yandex
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Dr. Sofía Perea Pérez, MD, MSc
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Specialist dermatologist, MBBS, MD, IFAAD
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Dermatology MD
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Elina Nazarenko, MD
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Dermatology and diagnostic consultant
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Victoria Derkova, MS
Medical Board
Cosmetic chemist, cosmetic development technologist
How does it fit your skin?
Scan your face, then any product: Lovi shows how well it fits you and what fits even better.