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iS Clinical Cleansing Complex for sensitive skin

Superior

  • SuperiorNormal Skin Fit
  • HighEffectiveness
  • ExcellentSafety

One of the best cleansers for sensitive skin.

This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.

Page built Nov 8, 2026How the Fit score works

Lovi Assistant explains

  • Excellent suitability for your normal skin and effective for redness and irritation due to the presence of glycerin for humectant action and willow bark extract for mild keratolytic action, which are beneficial for maintaining skin hydration and promoting gentle exfoliation.
  • Disodium laureth sulfosuccinate and willow bark extract offer excellent cleansing and pore decongestion, while Chamomilla Recutita Flower Extract and Camellia Sinensis Leaf Extract help calm inflammation.
  • The safety profile is excellent for your sensitive skin, with no risks of irritation due to the absence of harsh ingredients and the presence of soothing components.

How to apply

  • Use your cleanser in the AM and PM routines every day. Start using it daily since your sensitive skin needs gentle care.
  • Apply this first in your morning and evening skincare routine before toner and moisturizer. This clears away dirt without upsetting your skin.
  • Gently massage a small amount onto your face using soft circles. Avoid any rough rubbing to keep redness away.
  • Apply the cleanser on slightly damp skin to help it wash away impurities softly. Clean skin feels fresh and comfortable afterwards.
  • Avoid getting the cleanser in your eyes and do a quick patch test before first use. Rinse thoroughly with lukewarm water.

People Say

★4.8Overall rating based on 1.8k+ reviews

Based on a very large amount of data, this gel cleanser is widely celebrated for balancing deep cleansing with gentle hydration, making it particularly effective for acne-prone or sensitive skin. Users consistently report that it refines texture and minimizes pores without stripping the skin's natural moisture barrier.

Highlights

  • Gentle and non-stripping Mostly Mentioned
    • “doesn't strip skin”
    • “leaves face soft”
    • “no squeaky clean feeling”
  • Clears acne/pores Often Mentioned
    • “keeps acne at bay”
    • “cleared my clogged pores”
    • “helped with hormonal breakouts”
    • “minimized pore appearance”
  • Versatile multitasker Sometimes Noted
    • “great for shaving”
    • “removes light makeup”
    • “use as a mask”
    • “good post-procedure”
  • High price point Sometimes Noted
    • “hard to justify price”
    • “expensive for a face wash”
    • “overpriced basic cleanser”
    • “luxury price tag”
  • Can be drying Rarely Noted
    • “a little drying”
    • “left skin feeling tight”
    • “caused slight flaking”
    • “too strong for dry winter skin”
  • Makeup removal issues Rarely Noted
    • “need to double cleanse”
    • “doesn't remove mascara”
    • “struggles with waterproof makeup”
    • “left residue”

Sources: lovi.care, dermstore.com, lovelyskin.com, bluemercury.com, spacenk.com, and more

Questions and answers

What makes iS Clinical Cleansing Complex one of the best fits for sensitive skin?

iS Clinical Cleansing Complex is one of the best fits for sensitive skin because it gently cleanses and clears pores while keeping skin hydrated. It also helps calm redness and irritation with a very safe formula that is unlikely to cause any discomfort.

Clinical, Cosmetic and Investigational Dermatology, 2017Indian Journal of Pharmaceutical Sciences, 2016

Which ingredients make this cleanser a good fit for sensitive skin?

This cleanser is a great fit for sensitive skin because it uses glycerin to keep skin hydrated and willow bark extract for gentle exfoliation without irritation. It also includes calming chamomile and green tea extracts, along with soothing centella ingredients like asiaticoside and madecassic acid to help calm redness and inflammation.

Clinical, Cosmetic and Investigational Dermatology, 2017Indian Journal of Pharmaceutical Sciences, 2016

What does Willow Bark Extract do for sensitive skin?

Willow bark extract helps calm red and irritated skin because it has gentle anti-inflammatory properties similar to those found in soothing treatments. It is unlikely to cause irritation and may even help clear up discomfort.

What does Asiaticoside do for sensitive skin?

Asiaticoside helps calm sensitive skin and supports skin barrier repair. It is unlikely to cause irritation and may reduce redness and discomfort.

European Journal of Pharmacology, 2026Indian Journal of Pharmaceutical Sciences, 2016

Where does this cleanser go in a skincare routine for sensitive skin?

This cleanser fits well in both your morning and evening routines, used right after your makeup remover at night. It is very gentle on sensitive skin, helping to keep it hydrated while calming redness and irritation.

The Journal of Dermatological Treatment, 2022Clinical, Cosmetic and Investigational Dermatology, 2017

Can I use this cleanser with retinol, and in what order?

You can use this cleanser in the same routine as your retinol, applying the cleanser first to clean your skin before you put on your retinol treatment. This cleanser is very gentle on sensitive skin and is unlikely to cause irritation when paired with active treatments, helping keep your face feeling soft and calm.

Cutis, 2006

How often should I use this cleanser?

You can use this cleanser twice a day as part of your morning and evening routine, because it has an exceptionally safe and gentle formula for sensitive skin. It effectively washes and clears pores while helping keep skin calm and hydrated without causing irritation.

The Journal of Dermatological Treatment, 2022Clinical, Cosmetic and Investigational Dermatology, 2017

Can this cleanser clog pores, cause breakouts or purging for sensitive skin?

This cleanser is unlikely to clog pores or cause breakouts for sensitive skin because it provides thorough pore decongestion while remaining gentle. Its formulation features soothing ingredients and lacks harsh components, making it very safe and well-suited for keeping sensitive skin calm and clear.

International Journal of Nanomedicine, 2021Indian Journal of Pharmaceutical Sciences, 2016

Can I use this cleanser around the eyes or on my body?

Yes, you can use this cleanser around the eyes and on your body because its gentle ingredients and soothing components provide an excellent safety profile with no risks of irritation. It helps keep skin hydrated and calm while cleansing effectively.

Is this cleanser fragrance-free and alcohol-free?

Yes, it has no fragrance and no drying alcohol.

What the research says

  • A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women.

    Clinical, Cosmetic and Investigational Dermatology, 2017
  • Cosmetic formulations containing 5% Centella asiatica extract showed the best efficacy in improving skin moisture and decreasing transepidermal water loss, while also exhibiting antiinflammatory properties in 25 volunteers compared to baseline measurements.

    Indian Journal of Pharmaceutical Sciences, 2016
  • Topical application of 0.05% w/w ECa 233 gel reduced erythema index by 0.03 U and improved early crusting and general wound appearance compared to placebo in thirty individuals undergoing facial laser resurfacing.

    Journal of Alternative and Complementary Medicine, 2020
  • The novel high-payload nanosuspension system of Centella asiatica extract increased skin accumulation of asiatic acid, madecassic acid, and asiaticoside by 5-, 4-, and 4.5-fold respectively compared to a marketed cream in porcine skin, with no local skin irritation in normal rats.

    International Journal of Nanomedicine, 2021
  • A botanical face cleanser with hops and willow bark extract continuously reduced skin sebum levels without reactive seborrhea after treatment in 21 healthy volunteers compared to a sodium laureth sulfate cleanser, with neither cleanser causing skin irritation.

    Journal of Cosmetic Dermatology, 2019
  • Bioactive lipid nanocarriers co-loaded with willow bark or ivy leaf extracts and UV-filters provided pronounced UVA photoprotection up to an SPF-equivalent value of 13 and a maximum in vivo skin hydration effect of 97% when prepared with pomegranate oil.

    Nanomaterials, 2022
  • A topical serum containing 0.5% salicin applied twice daily reduced visible signs of skin aging, including wrinkles and tactile roughness, in 30 female subjects over 12 weeks compared to baseline.

    Journal of Cosmetic Dermatology, 2010
  • Moisturizer containing 5% panthenol, madecassoside, and copper-zinc-manganese decreased adverse reactions and downtime after ablative fractional carbon dioxide laser resurfacing with comparable efficacy to 0.02% triamcinolone acetonide cream in 20 subjects.

    Journal of Cosmetic Dermatology, 2019
  • Topical treatment with 5% vitamin C and 0.1% madecassoside significantly improved clinical scores for wrinkles, suppleness, firmness, roughness, and skin hydration, along with functional and structural remodeling of the elastic fiber network in 20 female volunteers with photoaged skin after 6 months compared to baseline.

    Experimental Dermatology, 2008
  • Treatment with an asiaticoside-containing cream applied twice daily for 12 weeks significantly improved periorbital wrinkles in 65% of 27 female volunteers compared to a vehicle control cream.

    International Journal of Cosmetic Science, 2008
  • Topical application of 5% vitamin C cream significantly improved global clinical scores, increased skin microrelief density, and induced elastic tissue repair in photoaged skin compared to excipient control in healthy female volunteers.

    Experimental Dermatology, 2003
  • Ascorbic acid 2-glucoside gel significantly reduced gingival melanin pigmentation after 4 weeks compared to placebo in 73 subjects with symmetric pigmentation.

    Journal of Periodontology, 2009
  • Topical application of VC-IP cream twice daily for 8 weeks reduces periorbital wrinkles in female subjects compared to a placebo cream.

    Journal of Cosmetic Dermatology, 2022
  • Topical application of an antioxidant serum containing 15% ascorbic acid, 0.5% ferulic acid, and 1% tocopherol prevented particulate matter-induced degradation of extracellular matrix components, inflammation, and oxidative stress in the skin of 15 female volunteers compared to untreated controls.

    Journal of Cosmetic Dermatology, 2025
  • Dermatological products containing d-alpha tocopheryl acetate showed non-comedogenic potential with less than a 50% increase in microcomedones in 12 healthy male subjects compared to octyl palmitate.

    Contemporary Clinical Trials Communications, 2021
  • Topical application of an antioxidant mix containing 15% ascorbic acid, 0.5% ferulic acid, and 1% tocopherol prevented PM and UV-induced skin barrier perturbation, lipid peroxidation, inflammatory markers, MMP9 activation, and Type I collagen loss in 15 healthy females compared to untreated exposed skin.

    Journal of Cosmetic Dermatology, 2024

Ingredients

Water, Disodium Laureth Sulfosuccinate, Cocamidopropyl Betaine, Peg-30 Glyceryl Cocoate, Glycerin, Propylene Glycol, Hydroxyethylcellulose, Willow Bark Extract, Saccharum Officinarum Extract, Camellia Sinensis Leaf Extract, Chamomilla Recutita Flower Extract Matricaria Flower Extract, Asiaticoside, Asiatic Acid, Madecassic Acid, Ascorbyl Palmitate, Tocopheryl Acetate, Retinyl Palmitate, Iodopropynyl Butylcarbamate, Phenoxyethanol

Behind this fit score

Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.

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Prices checked 5 Nov 2026

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for Singapore.

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