🇬🇧United Kingdom

Chantecaille Rose de Mai Cleansing Balm for dry sensitive skin

High

  • HighDry Skin Fit
  • HighEffectiveness
  • ExcellentSafety

A great choice for dry sensitive skin; a few pre-cleansers fit it even better.

This fit is calculated for the concerns frequently associated with dry sensitive skin: flakiness, tightness, redness, fine lines, and wrinkles. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.

Page built Nov 8, 2026How the Fit score works

Lovi Assistant explains

  • This balm offers excellent makeup removal for your dry and sensitive skin, as Triethylhexanoin and Glycerin effectively dissolve impurities while soothing Rosa Damascena Flower Water and Rosa Centifolia Flower Extract calm irritation. Trehalose and Sodium Hyaluronate further enhance hydration, making it ideal for dry or flaky skin concerns.
  • The inclusion of Calophyllum Inophyllum Seed Oil and Oenothera Biennis Oil provides emollient action to smooth your skin's texture.
  • The product is safe for your skin due to the absence of harsh ingredients and the presence of soothing botanicals.

How to apply

  • Use your makeup remover PM as the first step of your evening routine. Start 3×/week daily use if your dry skin tolerates it well.
  • Apply this makeup remover before your regular cleanser, toner, and moisturizer. It prepares your face for a thorough double-cleansing routine.
  • Gently press a small amount onto your skin using a soft cotton pad. Avoid rubbing to protect your sensitive and flaky skin.
  • Apply the makeup remover on completely dry skin to ensure better tolerance and comfort. This prevents any extra irritation for reactive skin types.
  • Avoid the sensitive eye area and do a patch test before your very first use to prevent irritation.

People Say

★4.0Overall rating based on 200+ reviews

This luxurious cleansing balm is widely praised by users with dry and sensitive skin for its silky, hydrating formula that leaves the complexion feeling soft and soothed without stripping natural oils. While it excels at gently removing daily makeup and calming redness, some users find it struggles with heavy waterproof mascara and note that the high price point makes it a significant investment.

Highlights

  • Hydrating and soothing Mostly Mentioned
    • “leaves skin soft, non-stripping, calms redness, great for sensitive skin”
  • High price point Mostly Mentioned
    • “very expensive, luxury splurge, pricey for cleanser, wallet-damaging”
  • Gentle on skin Often Mentioned
  • Luxurious silky texture Often Mentioned
    • “creamy consistency, glides like butter, feels like spa treatment, melts into skin”
  • Pleasant rose scent Often Mentioned
    • “authentic rose smell, spa-like fragrance, relaxing aroma, not overpowering”
  • Effective daily cleansing Sometimes Noted
    • “dissolves face makeup, cleans pores well, rinses clean, no greasy residue”
  • Struggles with waterproof makeup Sometimes Noted
    • “leaves mascara residue, requires separate eye remover, doesn't remove heavy liner, stings eyes slightly”
  • High consumption rate Rarely Noted
    • “tube finishes quickly, need generous amount, not cost-effective, small jar size”
  • Not a traditional balm Rarely Noted
    • “texture is creamy, not an oil-balm, doesn't melt down same way, unexpected consistency”

Sources: lovi.care, spacenk.com, cultbeauty.co.uk, dermstore.com, bloomingdales.com, and more

Questions and answers

What makes Chantecaille Rose de Mai Cleansing Balm a great fit for dry sensitive skin?

This cleansing balm is a great fit because ingredients like glycerin and sodium hyaluronate boost hydration, while rose extracts calm irritation. Oils like evening primrose and tamanu further help smooth dry and flaky areas safely.

Clinical, Cosmetic and Investigational Dermatology, 2017

Which ingredients make this cleanser a good fit for dry sensitive skin?

This cleanser is a great fit because Triethylhexanoin and Glycerin dissolve impurities while rose flower water and extracts calm irritation. Sodium Hyaluronate and trehalose boost hydration, and soothing oils smooth dry, flaky texture without irritation.

Clinical, Cosmetic and Investigational Dermatology, 2017

What does Rose Extract do for dry sensitive skin?

Rose extract helps calm redness and irritation on dry, sensitive skin while adding soothing relief. This ingredient is unlikely to cause irritation and supports a comfortable, calm feel.

Journal of Food Biochemistry, 2022

What does Rose Flower Water do for dry sensitive skin?

Rosa Damascena extract helps soothe dry sensitive skin and provides antibacterial benefits when used in facial masks. It is unlikely to cause irritation and maintains safe physical application properties.

Journal of Cosmetic Dermatology, 2024

Where does this cleanser go in a skincare routine for dry sensitive skin?

This makeup remover goes in the evening routine before your cleanser, and also in the weekly routine. It is a great fit for your dry sensitive skin because it gently dissolves makeup while soothing and hydrating your face.

Clinical, Cosmetic and Investigational Dermatology, 2017

Can I use this cleanser with retinol, and in what order?

You can use this makeup remover in the evening before your cleanser and retinol. This helps cleanse and soothe your skin while preparing it for your treatment.

How often should I use this cleanser?

You can use this makeup remover in your evening routine and weekly routine to gently take off makeup while keeping your dry and sensitive skin calm and hydrated. It is safe for daily use as it leaves out harsh ingredients and includes soothing botanicals that help prevent irritation.

The Journal of Dermatological Treatment, 2022

Can this cleanser clog pores, cause breakouts or purging for dry sensitive skin?

This cleanser is unlikely to clog pores or cause breakouts on dry sensitive skin because it is free of harsh ingredients and uses gentle, soothing botanicals. The formula helps clear away makeup while keeping your skin calm and hydrated.

Clinical, Cosmetic and Investigational Dermatology, 2017

Is this cleanser fragrance-free and alcohol-free?

It has no drying alcohol and contains fragrance (citronellol and geraniol).

What the research says

  • A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women.

    Clinical, Cosmetic and Investigational Dermatology, 2017
  • Sodium trehalose sulfate decreased transepidermal water loss and increased stratum corneum water content in participants with low stratum corneum water content when applied for 4 weeks compared to placebo.

    Skin Research and Technology, 2024
  • Electrospun poly (vinyl butyral-co-vinyl alcohol-co-vinyl acetate) patches loaded with evening primrose oil applied to the forearm of volunteers for 6 hours increased skin moisture, with pore size, shape, and fiber diameter influencing oil transport.

    Biomaterials Advances, 2022
  • Treatment with a rose extract activated newly identified skin olfactory receptors and prevented epinephrine-induced skin stress responses in epidermal keratinocytes and human skin explants, while clinically decreasing the appearance of under-eye dark circles in stressed women.

    Molecules, 2020
  • Rose petal extract improves stratum corneum moisture levels in humans by upregulating HAS2 expression via the GLK-MAP2K-MAPK signaling pathway.

    BioFactors, 2023
  • Rosa gallica petal extract (RPE) exerts skin whitening by attenuating tyrosinase activity and melanin accumulation and exhibits anti-wrinkle activity by suppressing MMP-1 levels in human cells.

    Journal of Medicinal Food, 2020
  • Damask rose stem-cell-derived exosome therapy improved scar appearance, skin elasticity, hydration, and tissue quality across four patients with diverse dermatological conditions compared to pretreatment status.

    Pharmaceutics, 2025
  • Tamanu oil emulsion induced cell proliferation, glycosaminoglycan and collagen production, wound healing activity, and modulated gene expression in human skin cells compared to untreated cells.

    Planta Medica, 2016
  • Tamanu oil bigels demonstrated wound-healing and scar-reduction potential with good binding affinity to the TGF-beta1 receptor and better healing properties than a commercial formulation in rats, without causing dermal irritation in rabbits.

    Pharmaceuticals, 2024
  • Topical application of tamanu oil accelerated the formation of macrophage-granulation tissues and fibrosis while resulting in less wound contraction compared to normal saline and Centella asiatica in rats with induced wounds.

    Journal of Wound Care, 2021
  • A topical preparation containing urea, sunflower oil, evening primrose oil, wheat germ oil, and sodium pyruvate led to clinical improvement after a month in diverse hyperkeratotic skin conditions except pityriasis lichenoides.

    Medicina Cutanea Ibero-latino-americana, 1986
  • Topical application of linseed, evening primrose, and olive oil emulsions accelerated wound closure in rats with excision wounds compared to untreated controls, though via different mechanisms.

    Drug Delivery and Translational Research, 2019
  • Topical application of 10% evening primrose oil (EPO) and Lioxasol creams resulted in increased cell proliferative activity in the skin of female pigs compared to untreated skin, with EPO producing a more pronounced increase in basal layer labelling index and Lioxasol causing a more immediate increase in papillary dermis labelled cells.

    Cell Proliferation, 1997
  • Topical application of 0.1% hyaluronic acid formulations of different molecular weights led to significant improvements in skin hydration and elasticity, with low-molecular-weight formulations also significantly reducing wrinkle depth in seventy-six female subjects compared to a vehicle control.

    Journal of Drugs in Dermatology, 2011
  • Topical application of hyaluronic acid in conjunction with free gingival graft significantly reduced donor site postoperative pain until day 7 compared to normal saline, with no significant differences in graft dimensions or patient satisfaction.

    Clinical Oral Investigations, 2022
  • Treatment with a hyaluronic acid-containing mouth rinse or topical gel led to significant lesion reduction, pain relief, and normalization of lesion color in adult patients with minor recurrent aphthous stomatitis, with the gel formulation showing an earlier healing onset at 3 days.

    BMC Oral Health, 2019

Ingredients

Rosa Damascena Flower Water, Dipropylene Glycol, Glycerin, Propanediol, Trehalose, Triethylhexanoin, C14-22 Alcohols, 1,2-Hexanediol, Hydrogenated Oil, Peg Ppg Polybutylene Glycol-8 5 3 Glycerin, Dicaprylyl Carbonate, Polyester-7, Cetearyl Olivate, Ci 77891 Titanium Dioxide, Sorbitan Olivate, Stearyl Heptanoate, Glyceryl Stearate, Peg-100 Stearate, C12-20 Alkyl Glucoside, Neopentyl Glycol Diheptanoate, Mica, Stearyl Caprylate, Ammonium Acryloyldimethyltaurate Vp Copolymer, Silica, Carbomer, Calophyllum Inophyllum Seed Oil, Oenothera Biennis Oil, Sodium Hyaluronate, Xanthan Gum, Rosa Canina Oil Fruit, Tocopherol, Helianthus Annuus Seed Oil Sunflower Seed Oil, Phytic Acid, Sodium Hydroxide, Rosa Centifolia Flower Extract, Caprylic Capric Triglyceride, Rubus Idaeus Cell Leaf Culture, Chlorphenesin, Citronellol, Geraniol

Behind this fit score

Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.

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Prices checked 10 Oct 2026

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for the United Kingdom.

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