🇮🇹Italy

Etude House SoonJung pH 6.5 Whip Cleanser for sensitive skin

Superior

  • SuperiorNormal Skin Fit
  • HighEffectiveness
  • ExcellentSafety

One of the best cleansers for sensitive skin.

This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.

Page built Nov 8, 2026How the Fit score works

Lovi Assistant explains

  • Excellent suitability for your normal skin and goals of reducing redness and irritation, as lauryl glucoside and disodium cocoyl glutamate effectively cleanse pores while Madecassoside and Camellia Sinensis Leaf Extract provide targeted soothing and anti-inflammatory effects. Panthenol and Madecassoside further support your skin's barrier and hydration, making it an excellent choice for your skin type and concerns.
  • The formulation is gentle and non-irritating, ensuring a comfortable cleansing experience for your sensitive skin.
  • This product is safe for your sensitive skin, containing no harsh ingredients and including soothing components like panthenol and camellia sinensis leaf extract.

How to apply

  • Use your cleanser in the AM and PM routines every day. Start using it daily since your sensitive skin needs gentle care.
  • Apply this first in your morning and evening skincare routine before toner and moisturizer. This clears away dirt without upsetting your skin.
  • Gently massage a small amount onto your face using soft circles. Avoid any rough rubbing to keep redness away.
  • Apply the cleanser on slightly damp skin to help it wash away impurities softly. Clean skin feels fresh and comfortable afterwards.
  • Avoid getting the cleanser in your eyes and do a quick patch test before first use. Rinse thoroughly with lukewarm water.

People Say

★4.6Overall rating based on 1.6k+ reviews

Based on a very large amount of data, this cleanser is highly recommended for those with sensitive, acne-prone, and oily skin due to its gentle, non-stripping formula that effectively calms redness and irritation. Users with dry skin or those who wear heavy makeup may find it slightly drying or not sufficient for complete makeup removal without a preliminary cleanse.

Highlights

  • Gentle and non-stripping Mostly Mentioned
    • “doesn't strip my skin at all”
    • “face feels clean but not tight”
    • “very mild but effective”
  • Pleasant whipped texture Often Mentioned
    • “foam is super fluffy and soft”
    • “feels like washing with a cloud”
    • “pump creates a rich lather”
  • Soothing for sensitive Often Mentioned
    • “calmed my redness significantly”
    • “safe for fungal acne”
  • Minimal, safe ingredients Sometimes Noted
    • “love the short ingredient list”
    • “no fragrance or parabens”
    • “didn't clog my pores”
  • Drying for dry Sometimes Noted
    • “left my skin feeling tight”
    • “too drying for winter use”
    • “need moisturizer immediately after”
  • Weak cleansing power Sometimes Noted
    • “struggled to remove waterproof sunscreen”
    • “won't take off heavy makeup”
    • “requires an oil cleanser first”
  • Caused breakouts Rarely Noted
    • “gave me cystic acne”
    • “tiny bumps appeared after use”
    • “irritated my skin barrier”
  • Unpleasant scent Rarely Noted
    • “smells faintly like plastic”
    • “weird chemical odor”
    • “scent is off-putting”

Sources: lovi.care, iherb.com, sokoglam.com, skinsort.com, ohlolly.com, reddit.com, and more

Questions and answers

What makes Etude House SoonJung pH 6.5 Whip Cleanser one of the best fits for sensitive skin?

This cleanser is an excellent fit because it uses gentle cleansers to wash pores while soothing ingredients like madecassoside and camellia sinensis leaf extract calm redness and irritation. Panthenol and madecassoside also help keep your skin comfortable and protected by supporting its moisture barrier.

American Journal of Clinical Dermatology, 2002The Journal of Dermatological Treatment, 2017

Which ingredients make this cleanser a good fit for sensitive skin?

This cleanser is a great fit because gentle cleansers like lauryl glucoside and disodium cocoyl glutamate clean pores without irritation, while panthenol, madecassoside, and camellia sinensis leaf extract help calm redness and support your skin barrier.

American Journal of Clinical Dermatology, 2002The Journal of Dermatological Treatment, 2017

What does Glycerin do for sensitive skin?

Glycerin helps keep sensitive skin soft and deeply hydrated while supporting the skin barrier. It is unlikely to cause irritation and may protect against dryness and roughness.

The British Journal of Dermatology, 2008Acta Dermato-venereologica, 1999

What does Panthenol do for sensitive skin?

Panthenol helps calm sensitive skin by reducing redness and irritation while improving hydration and repairing the skin barrier. It is unlikely to cause negative reactions and supports healing for dry or reactive skin.

Journal of Cosmetic Dermatology, 2025American Journal of Clinical Dermatology, 2002

Where does this cleanser go in a skincare routine for sensitive skin?

This cleanser is used in both your morning and evening routines as the first or second cleansing step to gently wash your skin. Using a mild cleanser helps remove impurities while keeping your skin calm and comfortable.

The Journal of Dermatological Treatment, 2022

Can I use this cleanser with retinol, and in what order?

You can use this cleanser in your routine alongside retinol, washing your face with it before applying your retinol treatment. Its gentle, non-irritating formula helps clean pores comfortably while soothing sensitive skin.

American Journal of Clinical Dermatology, 2002

How often should I use this cleanser?

This cleanser is gentle enough to use twice a day, both morning and night. Daily use helps keep your sensitive skin calm and clean while supporting your skin barrier with soothing ingredients like panthenol and madecassoside.

The Journal of Dermatological Treatment, 2022American Journal of Clinical Dermatology, 2002

Can this cleanser clog pores, cause breakouts or purging for sensitive skin?

This cleanser is unlikely to cause breakouts or clog pores for sensitive skin since it uses gentle cleansers and soothing ingredients, though reviews show a small number of users still experienced breakouts.

Can I use this cleanser around the eyes or on my body?

You can use this gentle cleanser around the eyes and on the body because its mild formula and soothing ingredients like panthenol and madecassoside are well-tolerated by thin and sensitive skin. It helps cleanse without irritation while supporting the skin barrier and keeping the area comfortable.

Surgical and Radiologic Anatomy, 2002American Journal of Clinical Dermatology, 2002

Is this cleanser fragrance-free and alcohol-free?

Yes, it has no fragrance and no drying alcohol.

What the research says

  • Topical dexpanthenol acts as a moisturizer, improves stratum corneum hydration, accelerates wound healing and epidermal regeneration, reduces erythema, and improves symptoms of skin irritation compared to vehicle or no pretreatment.

    American Journal of Clinical Dermatology, 2002
  • A new topical panthenol-containing emollient significantly improved transepidermal water loss reduction, stratum corneum hydration, and intercellular lipid lamellae length compared with control in healthy subjects without negatively impacting bacterial viability.

    The Journal of Dermatological Treatment, 2017
  • A panthenol-enriched mask significantly decreased erythema and hyperpigmentation, increased sebum and stratum corneum moisture, and reduced transepidermal water loss compared to a saline dressing in 60 subjects undergoing facial laser treatment.

    Journal of Cosmetic Dermatology, 2025
  • Formulating sodium laureth sulphate with sodium laureth carboxylate and lauryl glucoside prevented significant decreases in cutaneous capacitance and reduced erythema and dryness in healthy volunteers compared to unsupplemented sodium laureth sulphate.

    International Journal of Cosmetic Science, 2014
  • A topical gel containing chitosan, chlorhexidine, allantoin, and dexpanthenol significantly reduced postoperative pain, trismus, swelling, and analgesic consumption, while improving wound healing after third molar surgery compared to a placebo.

    Medicina Oral, Patologia Oral Y Cirugia Bucal, 2020
  • A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women.

    Clinical, Cosmetic and Investigational Dermatology, 2017
  • The emollient V0034CR significantly reduced TEWL compared to vehicle and vehicle plus glycerol, and significantly increased corneometry scores compared to vehicle and vehicle plus petrolatum in healthy volunteers with dry skin, demonstrating combined barrier function improvement from petrolatum and hydration improvement from glycerol.

    Journal of Cosmetic Dermatology, 2020
  • Ten days of treatment with a cream containing 20% glycerin significantly increased skin hydration measured by corneometer values in 17 healthy volunteers compared to a placebo cream, but showed no influence on transepidermal water loss or skin sensitivity to an irritating surfactant.

    International Journal of Cosmetic Science, 2001
  • Moisturizer containing 5% panthenol, madecassoside, and copper-zinc-manganese decreased adverse reactions and downtime after ablative fractional carbon dioxide laser resurfacing with comparable efficacy to 0.02% triamcinolone acetonide cream in 20 subjects.

    Journal of Cosmetic Dermatology, 2019
  • Topical dexpanthenol formulated in lipophilic vehicles improved stratum corneum hydration and reduced transepidermal water loss compared to vehicle control in humans.

    Arzneimittel-Forschung, 2000
  • Hyaluronic acid, hyaluronic acid plus dexpanthenol, and isotonic saline nasal sprays all significantly improved dry nose symptoms over four weeks in 240 patients, with hyaluronic acid plus dexpanthenol providing superior nasal moisturisation compared to the other two.

    Auris, Nasus, Larynx, 2020
  • Topical application of 0.05% w/w ECa 233 gel reduced erythema index by 0.03 U and improved early crusting and general wound appearance compared to placebo in thirty individuals undergoing facial laser resurfacing.

    Journal of Alternative and Complementary Medicine, 2020
  • Topical treatment with 5% vitamin C and 0.1% madecassoside significantly improved clinical scores for wrinkles, suppleness, firmness, roughness, and skin hydration, along with functional and structural remodeling of the elastic fiber network in 20 female volunteers with photoaged skin after 6 months compared to baseline.

    Experimental Dermatology, 2008
  • Treatment with an asiaticoside-containing cream applied twice daily for 12 weeks significantly improved periorbital wrinkles in 65% of 27 female volunteers compared to a vehicle control cream.

    International Journal of Cosmetic Science, 2008
  • Topical green tea extract significantly improved clinical symptoms, tear breakup times, and meibomian gland health compared to standard treatment in patients with dry eye and Meibomian Gland Dysfunction.

    Journal of Clinical and Diagnostic Research, 2017
  • Topical low-dose green tea extract reduces UVB-induced p53 expression and apoptosis in human skin keratinocytes compared to placebo.

    Experimental Dermatology, 2009
  • An anti-acne hydrogel containing Aloe barbadensis, Garcinia mangostana, and Camellia sinensis extracts showed superior antiacne and antiblotch activities compared to 1% clindamycin gel in sixty subjects with mild-moderate acne.

    Clinical, Cosmetic and Investigational Dermatology, 2019

Ingredients

Water, Glycerin, Sorbitol, Propanediol, Lauryl Glucoside, Disodium Cocoyl Glutamate, Panthenol, Citric Acid, Glyceryl Caprylate, Ethylhexylglycerin, Madecassoside, Butylene Glycol, Tocopherol, Camellia Sinensis Leaf Extract

Behind this fit score

Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.

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Prices checked 4 Nov 2026

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for Italy.

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