🇫🇷France

Eve Lom Cleanser for sensitive skin

Rated by Lovi · Unbiased, science-based skincare AI trained on real user outcomes

Eve Lom Cleanser

Average

  • AverageNormal Skin Fit
  • AverageEffectiveness
  • HighSafety

Works for sensitive skin; other cleansers fit it better.

This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.

Page built Nov 8, 2026How the Fit score works

Lovi Assistant explains

  • Offers moderate cleansing for your normal skin, as paraffinum liquidum mineral oil and peg-75 lanolin help dissolve impurities, while Chamomilla Recutita Oil Flower provides general soothing benefits for redness and irritation.
  • The emollient action of mineral oil and lanolin is moderately suitable for your skin type, but the formula lacks sufficient humectants for optimal hydration.
  • The product is safe for your sensitive skin, containing no harsh ingredients and including soothing Chamomilla Recutita Oil Flower.

How to apply

  • Use your cleanser in the AM and PM routines every day. Start using it daily since your sensitive skin needs gentle care.
  • Apply this first in your morning and evening skincare routine before toner and moisturizer. This clears away dirt without upsetting your skin.
  • Gently massage a small amount onto your face using soft circles. Avoid any rough rubbing to keep redness away.
  • Apply the cleanser on slightly damp skin to help it wash away impurities softly. Clean skin feels fresh and comfortable afterwards.
  • Avoid getting the cleanser in your eyes and do a quick patch test before first use. Rinse thoroughly with lukewarm water.

People Say

★4.4Overall rating based on 2.5k+ reviews

Based on a very large amount of data, this balm cleanser is highly praised by users with dry or dull skin for its exceptional makeup removal and ability to leave skin hydrated and glowing. Many enjoy the luxurious, spa-like experience it provides. Conversely, the strong medicinal scent is a frequent point of contention, and some users report breakouts or find the application process too time-consuming for daily use.

Highlights

  • Effective makeup removal Mostly Mentioned
    • “melts waterproof mascara”
    • “dissolves heavy foundation”
    • “removes everything effortlessly”
    • “cleanses deeply”
  • Hydrating and softening Often Mentioned
    • “leaves skin baby soft”
    • “never feels stripped”
    • “plump and moisturized”
    • “great for dry patches”
  • Spa-like experience Often Mentioned
    • “smells like a spa”
    • “luxurious relaxing ritual”
    • “herbal aromatherapy scent”
    • “treat for the senses”
  • Strong medicinal scent Often Mentioned
    • “overpowering clove smell”
    • “smells like medicine”
    • “scent is too strong”
    • “herbal fragrance is off-putting”
  • Radiance and exfoliation Sometimes Noted
    • “glowy complexion afterwards”
    • “muslin cloth exfoliates well”
    • “improves skin texture”
    • “looks brighter next morning”
  • High price point Sometimes Noted
    • “very expensive splurge”
    • “hard to justify cost”
    • “pricey for a cleanser”
    • “luxury budget item”
  • Caused breakouts Rarely Noted
    • “gave me cystic acne”
    • “clogged my pores”
    • “bad reaction to mineral oil”
    • “caused deep pustules”
  • Laborious application Rarely Noted
    • “too much effort”
    • “takes too long”
    • “faff with the cloth”
    • “routine is exhausting”

Sources: lovi.care, spacenk.com, nordstromrack.com, sephora.sg, cultbeauty.com, and more

Questions and answers

How well does Eve Lom Cleanser work for sensitive skin?

This cleanser works moderately well for sensitive skin, using mineral oil and lanolin to dissolve impurities and chamomile to calm redness. It is safe and free of harsh ingredients, but lacks sufficient moisture-attracting ingredients to keep this skin type fully hydrated. A cleanser for sensitive skin needs soothing ingredients like aloe and amino acids, along with plenty of moisture-attracting ingredients to keep the skin comfortable.

Clinical, Cosmetic and Investigational Dermatology, 2015Scientific Reports, 2021

Which ingredients make this cleanser a good fit for sensitive skin?

This cleanser works for sensitive skin because it contains mineral oil and lanolin to gently dissolve dirt and chamomile oil to help calm redness and irritation. A cleanser for this skin type needs soothing ingredients and extra hydrating moisture to keep skin soft and comfortable.

Clinical, Cosmetic and Investigational Dermatology, 2015Scientific Reports, 2021

What does Mineral Oil do for sensitive skin?

Mineral oil helps keep sensitive skin soft by sealing in moisture and is unlikely to cause irritation or penetrate deeply into the skin. Refined mineral oils have a strong safety profile and do not build up in the body.

Journal of the European Academy of Dermatology and Venereology, 2019

What does Cocoa Butter do for sensitive skin?

Cocoa butter helps moisturize dry and sensitive skin, keeping it soft and smooth. Because it is a rich plant fat, it may sometimes feel heavy, so sensitive skin types prone to breakouts need to check how their skin reacts.

Where does it go in a skincare routine for sensitive skin?

This cleanser goes as the first step in your morning routine, and as the second step after makeup removal in your evening routine. It is unlikely to irritate sensitive skin because it lacks harsh ingredients and contains soothing chamomile oil, though a product for this skin type also needs extra hydrators like humectants.

Can I use this cleanser with retinol, and in what order?

You can use this cleanser in your routine when using retinol, applying it before your treatment product. This cleanser is safe for sensitive skin as it contains no harsh ingredients and includes soothing chamomile oil, but a cleanser of this type for sensitive skin also needs plenty of water-binding ingredients to keep the skin hydrated.

How often should I use it?

You can use this cleanser in your morning and evening routine, as it is safe for sensitive skin and contains soothing chamomile. However, because it lacks sufficient hydrating ingredients, this skin type needs a formula that also includes rich moisturizers and humectants.

Can this cleanser clog pores, cause breakouts or purging for sensitive skin?

This cleanser is unlikely to clog pores or cause breakouts for your sensitive skin, as reviewers rarely report this issue. However, a cleanser for this skin needs more lightweight hydration and soothing plant extracts to keep sensitive skin balanced and clear.

Can I use it around the eyes or on my body?

You can use this cleanser on your body and around your eyes because it has a safe and gentle makeup with soothing chamomile oil, though sensitive skin of this type needs added moisture-holding ingredients for the best hydration.

Clinical, Cosmetic and Investigational Dermatology, 2015

Is this cleanser fragrance-free and alcohol-free?

It has no drying alcohol and contains fragrance (eugenol and limonene). Cetearyl alcohol is a fatty alcohol, which soften the skin.

What the research says

  • Repeated application of concentrated water-in-oil emulsions over four weeks caused no skin irritation, positively affected skin properties, and delivered almost 50% of the applied fluorescein sodium, with isopropyl myristate showing superior penetration performance compared to liquid paraffin in healthy volunteers.

    International Journal of Pharmaceutics, 2019

  • Daily application of 3% German chamomile oil for 4 weeks significantly reduced serum IgE levels, serum histamine levels, and scratching frequency in DNCB-sensitized mice compared with control groups.

    Journal of Veterinary Science, 2010

  • The combination of allantoin, bisabolol, D-panthenol and dipotassium glycyrrhizinate reduces UVB-induced PGE2, inflammatory cytokines, and mitochondrial superoxide in human epidermal keratinocytes.

    International Journal of Cosmetic Science, 2024

  • Topical eugenol nanoemulsion exhibited significantly improved anti-inflammatory activity after 1.5 hours in carrageenan-induced paw edema in rats compared with marketed piroxicam gel, with higher eugenol concentrations showing no greater inhibition.

    Pharmaceutical Development and Technology, 2016

  • Eugenol-loaded hyaluronic acid-based dissolving microneedles combined with photothermal therapy destroy sebaceous glands, exhibit antibacterial activity against Propionibacterium acnes, alleviate inflammatory responses, and facilitate the repair of acne vulgaris.

    ACS Applied Materials & Interfaces, 2024

  • Daily bathing with an emulsified lanolin and mineral oil bath additive significantly reduced dry skin severity on the lower legs of patients compared to usual bath soap over 17 days.

    Cutis, 1981

  • Sunscreen formulations containing ethoxylated lanolin as an additional film former resulted in lower and constant physical-mechanical parameters and a higher and better reproducible SPF compared to the formulation without it.

    International Journal of Pharmaceutics, 2021

  • Nanoemulsion-based lanolin derivatives increased skin hydration and oiliness without changing cutaneous pH values and proved non-toxic by causing no skin irritation.

    Molecules, 2016

Ingredients

Paraffinum Liquidum Mineral Oil, Peg-30 Lanolin, Cetearyl Alcohol, Bis-Diglyceryl Polyacyladipate-2, Aluminum Stearate, Theobroma Cacao Seed Butter, Peg-75 Lanolin, Phenoxyethanol, Chamomilla Recutita Oil Flower Matricaria Oil Flower, Eucalyptus Globulus Oil Leaf, Clove Oil Leaf, Humulus Lupulus Oil Cone Oil, Bht, Eugenol, Limonene

Behind this fit score

Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.

  • Nadia Kapleva, MS

    Nadia Kapleva, MS

    Co-founder, Medical Director

    Cosmetic chemist, cosmetologist, aesthetic products developer

  • Alexey Shagraev, PhD

    Alexey Shagraev, PhD

    Co-founder, CEO and CTO

    PhD in computer science, 3x US patent holder, ex-Google, ex-Yandex

  • Dr. Sofía Perea Pérez, MD, MSc

    Dr. Sofía Perea Pérez, MD, MSc

    Medical Board

    Aesthetic medicine practitioner, MSc in Longevity and Anti-Aging Medicine

  • Aishani Shah, MD

    Aishani Shah, MD

    Medical Board

    Specialist dermatologist, MBBS, MD, IFAAD

  • Asya Zubkova, MS

    Asya Zubkova, MS

    Medical Board

    Cosmetic chemist, SCS, IFSCC member

  • Hanna Kurets, MD

    Hanna Kurets, MD

    Medical Board, Medical Advisor

    Dermatology MD

  • Elina Nazarenko, MD

    Elina Nazarenko, MD

    Medical Board

    Dermatology and diagnostic consultant

  • Victoria Derkova, MS

    Victoria Derkova, MS

    Medical Board

    Cosmetic chemist, cosmetic development technologist

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Prices checked 15 Oct – 5 Nov 2026

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for France.

How does it fit your skin?

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