# The Ordinary Natural Moisturizing Factors + HA for sensitive skin

**Lovi Fit: High fit for sensitive skin.**
Normal Skin Fit: Superior · Effectiveness: High · Safety: Excellent.

Page: https://lovi.care/skincare/uk/p/the-ordinary/natural-moisturizing-factors-ha/for/sensitive-skin

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for the United Kingdom.

Brand: [The Ordinary](https://lovi.care/skincare/uk/brands/the-ordinary)
Category: [Moisturizers and moisturizing serums](https://lovi.care/skincare/uk/best/moisturizers)

This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores based on a full skin profile (12D face scan, goals, preferences), use the Lovi app.

A great choice for sensitive skin; a few moisturizers fit it even better.

## Why this fit

- Excellent suitability for normal skin is provided by the superb combination of humectant ingredients like Glycerin and Sodium Hyaluronate, alongside emollient agents such as Caprylic Capric Triglyceride, which provide optimal hydration and barrier support.
- While offering excellent moisturizing benefits, the formula's primary function is hydration, which is supportive but not directly targeted at your redness and irritation.
- The safety profile is excellent for your sensitive skin, with no risks of irritation due to the absence of harsh ingredients and the presence of soothing components like Sodium Hyaluronate and Glycerin.

## Fit by skin type

- [Oily skin](https://lovi.care/skincare/uk/p/the-ordinary/natural-moisturizing-factors-ha/for/oily-skin): High
- [Dry skin](https://lovi.care/skincare/uk/p/the-ordinary/natural-moisturizing-factors-ha/for/dry-skin): Superior
- [Combination skin](https://lovi.care/skincare/uk/p/the-ordinary/natural-moisturizing-factors-ha/for/combination-skin): High
- [Sensitive skin](https://lovi.care/skincare/uk/p/the-ordinary/natural-moisturizing-factors-ha/for/sensitive-skin): High (this page)
- [Acne-prone skin](https://lovi.care/skincare/uk/p/the-ordinary/natural-moisturizing-factors-ha/for/acne-prone-skin): Average
- [Skin with dark spots](https://lovi.care/skincare/uk/p/the-ordinary/natural-moisturizing-factors-ha/for/dark-spots): High
- [Mature skin](https://lovi.care/skincare/uk/p/the-ordinary/natural-moisturizing-factors-ha/for/mature-skin): High
- [Dry sensitive skin](https://lovi.care/skincare/uk/p/the-ordinary/natural-moisturizing-factors-ha/for/dry-sensitive-skin): Superior
- [Oily acne-prone skin](https://lovi.care/skincare/uk/p/the-ordinary/natural-moisturizing-factors-ha/for/oily-acne-prone-skin): Average

## Key ingredients

Moisturizing Factors, Sodium Hyaluronate, Glycerin, Allantoin, Urea

## What the research says

- A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women. ([Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/))
- Topical application of an emollient emulsion containing 15.0% caprylic/capric triglyceride doubled the amount of urocanic acid isomers and increased skin hydration with reduced transepidermal water loss in healthy subjects, though it did not prevent ultraviolet-induced urocanic acid isomerization. ([Life, 2023](https://pubmed.ncbi.nlm.nih.gov/37109405/))
- Topical application of 0.1% hyaluronic acid formulations of different molecular weights led to significant improvements in skin hydration and elasticity, with low-molecular-weight formulations also significantly reducing wrinkle depth in seventy-six female subjects compared to a vehicle control. ([Journal of Drugs in Dermatology, 2011](https://pubmed.ncbi.nlm.nih.gov/22052267/))
- Topical application of hyaluronic acid in conjunction with free gingival graft significantly reduced donor site postoperative pain until day 7 compared to normal saline, with no significant differences in graft dimensions or patient satisfaction. ([Clinical Oral Investigations, 2022](https://pubmed.ncbi.nlm.nih.gov/34623507/))
- Treatment with a hyaluronic acid-containing mouth rinse or topical gel led to significant lesion reduction, pain relief, and normalization of lesion color in adult patients with minor recurrent aphthous stomatitis, with the gel formulation showing an earlier healing onset at 3 days. ([BMC Oral Health, 2019](https://pubmed.ncbi.nlm.nih.gov/31311529/))
- The emollient V0034CR significantly reduced TEWL compared to vehicle and vehicle plus glycerol, and significantly increased corneometry scores compared to vehicle and vehicle plus petrolatum in healthy volunteers with dry skin, demonstrating combined barrier function improvement from petrolatum and hydration improvement from glycerol. ([Journal of Cosmetic Dermatology, 2020](https://pubmed.ncbi.nlm.nih.gov/31532576/))
- Ten days of treatment with a cream containing 20% glycerin significantly increased skin hydration measured by corneometer values in 17 healthy volunteers compared to a placebo cream, but showed no influence on transepidermal water loss or skin sensitivity to an irritating surfactant. ([International Journal of Cosmetic Science, 2001](https://pubmed.ncbi.nlm.nih.gov/18498456/))
- Niacinamide/glycerin body moisturizers provided better rapid and prolonged improvement of cosmetic xerosis through functional improvement of stratum corneum barrier function compared to no treatment and conventional moisturizers in female subjects. ([Journal of Drugs in Dermatology, 2012](https://pubmed.ncbi.nlm.nih.gov/22206073/))
- Topical gel containing chitosan, 0.2% chlorhexidine, allantoin and dexpanthenol did not improve postoperative comfort regarding swelling and pain, but improved the wound's aesthetic appearance following impacted lower third molar extraction compared to no gel. ([Medicina Oral, Patologia Oral Y Cirugia Bucal, 2016](https://pubmed.ncbi.nlm.nih.gov/27475700/))
- A topical gel containing chitosan, chlorhexidine, allantoin, and dexpanthenol significantly reduced postoperative pain, trismus, swelling, and analgesic consumption, while improving wound healing after third molar surgery compared to a placebo. ([Medicina Oral, Patologia Oral Y Cirugia Bucal, 2020](https://pubmed.ncbi.nlm.nih.gov/32683390/))
- An overnight patch containing Allium cepa extract and allantoin safely promotes scar healing after dermatologic surgery, resulting in significantly greater reductions in observer- and patient-assessed POSAS scores compared to no treatment. ([Aesthetic Plastic Surgery, 2018](https://pubmed.ncbi.nlm.nih.gov/29948103/))
- Topical 40% urea cream achieved improvement in less time and showed superiority over 12% ammonium lactate lotion in skin roughness, fissure reduction, thickness, and dryness at day 14 in patients treated for moderate to severe xerosis. ([American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/11978141/))
- Topical treatment with K101 achieved a significantly higher mycological cure rate compared to placebo in patients with ≤50% nail involvement (27.2% vs 10.4%), while showing early visible improvements in nail appearance and no safety issues. ([Mycoses, 2012](https://pubmed.ncbi.nlm.nih.gov/22681227/))

## What reviewers say

Based on a very large amount of data, this moisturizer is highly favored by users with oily, combination, and sensitive skin for its hydrating properties without causing greasiness or breakouts. It is also frequently praised for its affordability and gentle, fragrance-free formula. The packaging size is also a common point of complaint.

- Liked: Non-greasy finish (mostly mentioned)
- Liked: Unbeatable price (mostly mentioned)
- Liked: Fragrance-free, gentle (often mentioned)
- Disliked: Insufficient moisture (often mentioned)
- Liked: Makeup compatibility (sometimes noted)
- Disliked: Small packaging (sometimes noted)
- Disliked: Thick texture (sometimes noted)
- Disliked: White cast (sometimes noted)

## How to apply

- Use this soothing AM and PM routine every day to keep your normal skin calm. Always remember to apply SPF in the morning after your moisturizer.
- Apply your moisturizer after your toner in the morning, and after your serum in the evening. This step locks in hydration and protects your skin.
- Gently press a small amount of the moisturizer evenly across your face. Avoid rubbing to keep your sensitive skin happy and calm.
- You can apply this gentle formula on dry or slightly damp skin for the best comfort. It works wonderfully on clean skin to soothe redness and irritation.
- Do a patch test before your very first use to check your skin's reaction. Avoid getting the product directly into your eyes .
- Video: https://storage.pora.ai/2f72f5d69f07beeafc30237f829efbff.mp4

## Questions and answers

### What makes The Ordinary Natural Moisturizing Factors + HA a great fit for sensitive skin?

This moisturizer is a great fit for sensitive skin because it has an excellent safety profile with no harsh ingredients that could cause irritation. It helps keep your skin calm and hydrated by using soothing components like Sodium Hyaluronate and Glycerin.
Sources: [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/)

### Which ingredients make this cream a good fit for sensitive skin?

Sodium Hyaluronate and Glycerin make this cream a great fit for sensitive skin by providing soothing comfort without any harsh ingredients. These components help keep the skin calm and hydrated safely.
Sources: [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/)

### What do Natural Moisturizing Factors do for sensitive skin?

Natural moisturizing factors help make sensitive skin soft and smooth by boosting surface hydration and strengthening the skin barrier. This helps protect the skin from irritation and daily stress, and improves comfort for dry or sensitive skin types.
Sources: [Journal of Drugs in Dermatology, 2025](https://pubmed.ncbi.nlm.nih.gov/41037531/), [Journal of the European Academy of Dermatology and Venereology, 2022](https://pubmed.ncbi.nlm.nih.gov/35315151/)

### What does Hyaluronic Acid do for sensitive skin?

Hyaluronic acid helps calm and hydrate sensitive skin while supporting the skin barrier to keep it soft and comfortable. Clinical studies show it improves surface moisture and reduces dryness, roughness, and redness without irritation.
Sources: [Journal of Drugs in Dermatology, 2025](https://pubmed.ncbi.nlm.nih.gov/41037531/), [Journal of Cosmetic Dermatology, 2018](https://pubmed.ncbi.nlm.nih.gov/29356277/)

### Where does it go in a skincare routine for sensitive skin?

This moisturizer goes as the last step in your evening routine and can be paired with a soothing toner or treatment, while your daytime routine should feature a moisturizing sunscreen instead. Its gentle formula is unlikely to cause irritation, making it very safe for keeping sensitive skin soft and calm.
Sources: [The Journal of Dermatological Treatment, 2022](https://pubmed.ncbi.nlm.nih.gov/32239984/), [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/)

### Can I use this cream with retinol, and in what order?

You can use this cream with retinol by applying it after your retinol treatment to keep your sensitive skin calm and hydrated. The formula has an excellent safety profile with soothing ingredients like glycerin and sodium hyaluronate, which helps lower the risk of dryness and irritation from your retinol.
Sources: [Cutis, 2006](https://pubmed.ncbi.nlm.nih.gov/17121065/)

### How often should I use it?

You can use this moisturizer daily as part of your morning and evening routine to keep your skin hydrated and supported. Its formula is very safe for sensitive skin with no harsh ingredients, helping to maintain comfort and moisture without irritation.
Sources: [Journal of Cosmetic Dermatology, 2020](https://pubmed.ncbi.nlm.nih.gov/32141711/), [Health Science Reports, 2021](https://pubmed.ncbi.nlm.nih.gov/34141902/)

### Can this cream clog pores, cause breakouts or purging for sensitive skin?

This moisturizer is unlikely to clog pores or cause breakouts on sensitive skin, as its safety profile is very good and it lacks harsh ingredients. It helps keep your skin calm and hydrated without causing irritation.
Sources: [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/)

### Can I use it around the eyes or on my body?

You can use this moisturizer around your eyes and on your body because its gentle formula has a very safe profile for sensitive skin. The thin skin around the eyes and various body areas benefit from the hydrating ingredients like glycerin and sodium hyaluronate, which help keep skin smooth and well-moisturized.
Sources: [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/), [Life, 2023](https://pubmed.ncbi.nlm.nih.gov/37109405/)

### Is this cream fragrance-free and alcohol-free?

Yes, it has no fragrance and no drying alcohol. Cetyl alcohol and stearyl alcohol are fatty alcohols, which soften the skin.

## Alternatives for sensitive skin

- [SKIN1004 Madagascar Centella Probio-Cica Enrich Cream](https://lovi.care/skincare/uk/p/skin1004/madagascar-centella-probio-cica-enrich-cream/for/sensitive-skin) — Superior fit — £14.74 at Amazon
- [COSRX Advanced Snail 96 Mucin Power Essence](https://lovi.care/skincare/uk/p/cosrx/advanced-snail-96-mucin-power-essence/for/sensitive-skin) — Superior fit — £12.21 at Amazon
- [belif The True Cream Aqua Bomb](https://lovi.care/skincare/uk/p/belif/the-true-cream-aqua-bomb/for/sensitive-skin) — High fit — £32.00 at Amazon

## Pairs well with

- Cleanser: [Fresh Soy Face Cleanser](https://lovi.care/skincare/uk/p/fresh/soy-face-cleanser/for/sensitive-skin) — Superior fit — £14.99 at Amazon
- Soothing Toner: [Clarins Toning Lotion with Camomile](https://lovi.care/skincare/uk/p/clarins/soothing-toning-lotion/for/sensitive-skin) — Superior fit — £17.91 at Amazon
- Moisturizer with Sun Protection: [Clinique Mineral Sunscreen Fluid for Face SPF 50](https://lovi.care/skincare/uk/p/clinique/broad-spectrum-spf-50-mineral-sunscreen-fluid-for-face/for/sensitive-skin) — Superior fit — £21.00 at Amazon

## Where to buy

- Amazon.co.uk: £11.40 (https://www.amazon.co.uk/dp/B07N74F8NP?tag=lovi-care-web-product-21&linkCode=osi&th=1&psc=1)
- Notino: £6.50 (https://www.notino.co.uk/the-ordinary/natural-moisturizing-factors-ha-moisturizing-cream-for-face/p-16168471/)
- Lookfantastic: £11.40 (https://www.lookfantastic.com/p/the-ordinary-natural-moisturizing-factors-ha-100ml/11638505/)
Prices checked 16 Oct – 6 Nov 2026.

## Ingredients

Water, Caprylic Capric Triglyceride, Cetyl Alcohol, Propanediol, Stearyl Alcohol, Glycerin, Sodium Hyaluronate, Arginine, Aspartic Acid, Glycine, Alanine, Serine, Valine, Isoleucine, Proline, Threonine, Histidine, Phenylalanine, Glucose, Maltose, Fructose, Trehalose, Sodium Pca, Pca, Sodium Lactate, Urea, Allantoin, Linoleic Acid, Oleic Acid, Phytosteryl Canola Glycerides, Palmitic Acid, Stearic Acid, Lecithin, Trioleic Acid, Tocopherol, Carbomer, Isoceteth-20, Polysorbate 60, Sodium Chloride, Citric Acid, Trisodium Ethylenediamine Disuccinate, Pentylene Glycol, Triethanolamine, Sodium Hydroxide, Phenoxyethanol, Chlorphenesin
## About the Lovi Fit

Lovi: Unbiased, science-based skincare AI trained on real user outcomes.

Lovi calculates every fit score from the full ingredient list with brand-independent rules its dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update. Levels from best to worst: Superior, High, Average, Low, Caution, Warning.

Behind this fit score: Nadia Kapleva, MS (Co-founder, Medical Director); Alexey Shagraev, PhD (Co-founder, CEO and CTO); Dr. Sofía Perea Pérez, MD, MSc (Medical Board); Aishani Shah, MD (Medical Board); Asya Zubkova, MS (Medical Board); Hanna Kurets, MD (Medical Board, Medical Advisor); Elina Nazarenko, MD (Medical Board); Victoria Derkova, MS (Medical Board).

Page built Nov 8, 2026.

More from Lovi: https://lovi.care/skincare/llms.txt

## This page in other countries

- United States: https://lovi.care/skincare/p/the-ordinary/natural-moisturizing-factors-ha/for/sensitive-skin
- United Kingdom: https://lovi.care/skincare/uk/p/the-ordinary/natural-moisturizing-factors-ha/for/sensitive-skin (this page)
- Ireland: https://lovi.care/skincare/ie/p/the-ordinary/natural-moisturizing-factors-ha/for/sensitive-skin
- Germany: https://lovi.care/skincare/de/p/the-ordinary/natural-moisturizing-factors-ha/for/sensitive-skin
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