HERA Refreshing Tonic Cleansing Water for dry sensitive skin

Calendula Officinalis
Probiotics
Antioxidants
Soothing Extracts
Average
- HighDry Skin Fit
- HighEffectiveness
- ExcellentSafety
Works for dry sensitive skin; other cleansing toners fit it better.
- Clinical, Cosmetic and Investigational Dermatology, 2017
- International Journal of Medical Sciences, 2021
This fit is calculated for the concerns frequently associated with dry sensitive skin: flakiness, tightness, redness, fine lines, and wrinkles. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.
Page built Nov 8, 2026How the Fit score works
Lovi Assistant explains
- Offers moderate benefits for your dry or flaky skin, as Glycerin and Sodium Hyaluronate provide hydration, while Calendula Officinalis Flower Extract and Lactobacillus Ferment help decongest pores.
- The formula is highly suitable for your dry skin due to the humectant action of Glycerin, Sodium Hyaluronate, and Panthenol.
- The product is safe for your dry and sensitive skin, containing soothing ingredients like Calendula Officinalis Flower Extract and Allantoin with no harsh or prohibited substances.
How to apply
- Could be used as part of your AM or PM routine. Start using your cleansing toner 3 times a week and move to daily use if your skin feels good.
- Apply your cleansing toner after washing your face and before putting on your moisturizer or SPF. This step comes right after cleaning your skin.
- Gently press 2 to 3 drops of the cleansing toner into your skin with your hands. Let it soak in for a minute before adding more products.
- Since your skin is dry and sensitive, apply the cleansing toner on dry skin for better comfort . This helps your face stay calm and happy.
- Always avoid the delicate eye area when putting on your cleansing toner. Do a quick patch test before using it for the first time.
People Say
★4.9Overall rating based on 100+ reviewsBased on limited data, this no-rinse micellar water is highly praised for its ability to gently remove makeup and impurities while leaving the skin hydrated and soothed, making it ideal for dry and sensitive skin types. Users appreciate the convenient, moist finish, though some find the price point high and the liquid format somewhat wasteful.
Highlights
Hydrating and non-drying Mostly Mentioned
- “leaves skin moist”
- “no dry feeling at all”
- “hydrating finish”
- “skin feels soft”
Effective cleansing Often Mentioned
- “removes makeup well”
- “no double cleansing needed”
- “cleanses gently but effectively”
- “wipes off impurities”
Gentle and soothing Often Mentioned
- “good for sensitive skin”
- “no irritation”
- “soothing effect”
- “calms irritated skin”
Convenient usage Sometimes Noted
- “convenient pump”
- “quick and easy”
- “perfect for lazy days”
- “no-rinse is great”
High price point Sometimes Noted
- “a bit pricey”
- “expensive for a cleanser”
- “investment product”
- “value for money is lower”
Heavy makeup removal Rarely Noted
- “struggles with lip tint”
- “hard to remove mascara”
- “requires rubbing for heavy makeup”
Scent sensitivity Rarely Noted
- “scent is polarizing”
- “strong artificial scent”
- “overpowering fragrance”
- “smell is too much”
Wasteful application Rarely Noted
- “uses up cotton pads”
- “wasteful texture”
- “goes through bottle quickly”
- “pad disintegrates”
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Questions and answers
How well does HERA Refreshing Tonic Cleansing Water work for dry sensitive skin?
HERA Refreshing Tonic Cleansing Water is an average fit for dry sensitive skin, offering moderate hydration and pore clearing through ingredients like glycerin and probiotics. It is safe and gentle, but a product of this type needs richer hydrating agents, soothing extracts like Centella Asiatica, and deeper moisture to truly comfort very dry or flaky skin.
Clinical, Cosmetic and Investigational Dermatology, 2017The Journal of Dermatological Treatment, 2017
Which ingredients make this toner a good fit for dry sensitive skin?
Glycerin and Sodium Hyaluronate help hydrate dry skin, while Calendula Officinalis Flower Extract, Lactobacillus Ferment, and Allantoin help calm sensitive areas. A cleansing toner for this skin needs rich hydrating ingredients and soothing plant extracts that protect the skin barrier without causing irritation.
What does Calendula do for dry sensitive skin?
Calendula helps calm dry sensitive skin by reducing irritation and easing redness. It is unlikely to cause issues and may support healing for stressed skin.
Cutaneous and Ocular Toxicology, 2025Skin Pharmacology and Physiology, 2005
What do Probiotics do for dry sensitive skin?
Probiotics help dry sensitive skin by calming irritation, strengthening the skin barrier, and locking in moisture. These ingredients may also reduce redness and help keep the skin calm against everyday triggers.
Experimental Dermatology, 2019Experimental Dermatology, 2010
Where does this toner go in a skincare routine for dry sensitive skin?
This soothing toner goes after cleansing in both your morning and evening skincare routines. For dry and sensitive skin, this product type also needs gentle hydration ingredients like glycerin and hyaluronic acid, alongside calming plant extracts to keep the skin comfortable.
Can I use this toner with retinol, and in what order?
You can use this toner before retinol to help calm your skin, as it contains soothing ingredients like Calendula Officinalis Flower Extract and Allantoin with a safe profile for sensitive areas. To properly care for dry sensitive skin, a product of this type needs richer barrier-repairing ingredients and heavier moisture-locking agents.
How often should I use this toner?
You can use this toner daily in the morning and evening as part of your routine. It provides gentle hydration and soothing benefits that are well-suited for regular use on your skin.
Can this toner clog pores, cause breakouts or purging for dry sensitive skin?
This toner is unlikely to clog pores or cause breakouts for dry sensitive skin. Its soothing extracts help keep skin calm while providing gentle hydration.
Clinical, Cosmetic and Investigational Dermatology, 2017The Journal of Dermatological Treatment, 2017
Is this toner fragrance-free and alcohol-free?
Yes, it has no fragrance and no drying alcohol.
What the research says
A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women.
Clinical, Cosmetic and Investigational Dermatology, 2017Topical application of Lactobacillus plantarum-GMNL6 enhanced collagen synthesis and SPTSSA gene expression while reducing melanin synthesis, Staphylococcus aureus biofilm, and Cutibacterium acnes proliferation, leading to clinical improvements in skin moisture, color, spots, wrinkles, UV spots, and porphyrins in human volunteers.
International Journal of Medical Sciences, 2021A new topical panthenol-containing emollient significantly improved transepidermal water loss reduction, stratum corneum hydration, and intercellular lipid lamellae length compared with control in healthy subjects without negatively impacting bacterial viability.
The Journal of Dermatological Treatment, 2017Topical application of Calendula officinalis extract cream significantly improved skin hydration and firmness (reflected in significant changes in R0 and R6 parameters) in 21 healthy human volunteers compared to a base cream.
Acta Poloniae Pharmaceutica, 2011Treatment with standardized extract of Calendula officinalis L. led to a shorter epithelization time and faster healing speed compared to mineral oil in patients with acute skin loss wounds of the hand and fingers healing by secondary intention.
Tissue Barriers, 2022Topical administration of Calendula provides weak evidence of effectiveness in acute and chronic wounds compared to standard treatments based on a narrative review of available trials.
Wounds, 2008
Ingredients
Water, Calendula Officinalis Flower Extract, Lactobacillus Ferment, Glycerin, Butylene Glycol, Sodium Hyaluronate, Allantoin, Panthenol, Caprylyl Glycol, 1,2-Hexanediol, Disodium Edta
Behind this fit score
Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.
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Dr. Sofía Perea Pérez, MD, MSc
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Specialist dermatologist, MBBS, MD, IFAAD
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Elina Nazarenko, MD
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Victoria Derkova, MS
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Cosmetic chemist, cosmetic development technologist
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