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Chantecaille Rose de Mai Cleansing Balm for sensitive skin

High

  • HighNormal Skin Fit
  • HighEffectiveness
  • ExcellentSafety

A great choice for sensitive skin; a few pre-cleansers fit it even better.

This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.

Page built Nov 8, 2026How the Fit score works

Lovi Assistant explains

  • Offers excellent makeup removal for your normal skin due to triethylhexanoin and hydrogenated oil effectively dissolving impurities, while Rosa Damascena Flower Water and Rosa Centifolia Flower Extract provide soothing benefits that support your redness and irritation.
  • Glycerin and Sodium Hyaluronate further enhance hydration, making the formula well-suited for your skin type and general comfort.
  • The product is safe for your sensitive skin, containing no harsh ingredients and including beneficial soothing agents like Rosa Damascena Flower Water and Rosa Centifolia Flower Extract.

How to apply

  • Use this makeup remover PM as the first step of your evening routine. Start 3x/week before building up to daily use if your skin tolerates it well.
  • Apply this makeup remover before your regular cleanser and toner. Follow with your usual moisturizer to keep your skin hydrated.
  • Gently press a small amount of the makeup remover onto your face using a soft cotton pad. Avoid any harsh rubbing to protect your sensitive skin.
  • Apply the makeup remover on dry skin to ensure better tolerance for sensitive areas. This helps reduce any potential irritation or redness.
  • Do a patch test before your first use and avoid the direct eye area to ensure safe application.

People Say

★4.0Overall rating based on 200+ reviews

This luxurious cleansing balm is widely praised by users with dry and sensitive skin for its silky, hydrating formula that leaves the complexion feeling soft and soothed without stripping natural oils. While it excels at gently removing daily makeup and calming redness, some users find it struggles with heavy waterproof mascara and note that the high price point makes it a significant investment.

Highlights

  • Hydrating and soothing Mostly Mentioned
    • “leaves skin soft, non-stripping, calms redness, great for sensitive skin”
  • High price point Mostly Mentioned
    • “very expensive, luxury splurge, pricey for cleanser, wallet-damaging”
  • Gentle on skin Often Mentioned
  • Luxurious silky texture Often Mentioned
    • “creamy consistency, glides like butter, feels like spa treatment, melts into skin”
  • Pleasant rose scent Often Mentioned
    • “authentic rose smell, spa-like fragrance, relaxing aroma, not overpowering”
  • Effective daily cleansing Sometimes Noted
    • “dissolves face makeup, cleans pores well, rinses clean, no greasy residue”
  • Struggles with waterproof makeup Sometimes Noted
    • “leaves mascara residue, requires separate eye remover, doesn't remove heavy liner, stings eyes slightly”
  • High consumption rate Rarely Noted
    • “tube finishes quickly, need generous amount, not cost-effective, small jar size”
  • Not a traditional balm Rarely Noted
    • “texture is creamy, not an oil-balm, doesn't melt down same way, unexpected consistency”

Sources: lovi.care, spacenk.com, cultbeauty.co.uk, dermstore.com, bloomingdales.com, and more

Questions and answers

What makes Chantecaille Rose de Mai Cleansing Balm a great fit for sensitive skin?

This cleansing balm is a great fit because it gently removes makeup while soothing redness and irritation with rose flower extracts. It also boosts hydration with glycerin and sodium hyaluronate to keep delicate skin comfortable.

Clinical, Cosmetic and Investigational Dermatology, 2017Molecules, 2020

Which ingredients make this cleanser a good fit for sensitive skin?

Rosa Damascena Flower Water and Rosa Centifolia Flower Extract make this cleanser a great fit by providing soothing benefits that help calm redness and irritation on sensitive skin. Additionally, ingredients like glycerin and sodium hyaluronate boost hydration and general comfort.

Clinical, Cosmetic and Investigational Dermatology, 2017Molecules, 2020

What does Rose Extract do for sensitive skin?

Rose extract helps calm sensitive skin by reducing redness and soothing irritation. It is unlikely to cause trouble when used daily, leaving your face feeling soft and smooth.

What does Rose Flower Water do for sensitive skin?

Rose Flower Water helps calm sensitive skin and keeps it feeling soft and smooth. It may also provide antioxidant benefits that protect your skin from daily stress.

Antioxidants, 2025Antioxidants, 2021

Where does this cleanser go in a skincare routine for sensitive skin?

This makeup remover goes in the evening routine before your cleanser, and also in the weekly routine. It is a great fit for sensitive skin because it gently dissolves makeup while soothing redness and irritation.

Can I use this cleanser with retinol, and in what order?

You can use this makeup remover in your PM routine before your cleanser, and it is safe to use alongside retinol because it contains soothing ingredients that help keep skin calm. This type of product gently dissolves makeup without harshness, which may help reduce dryness and irritation while you use retinol.

How often should I use this cleanser?

This makeup remover is a great fit for your sensitive skin and can be used in your evening routine to gently take off impurities. It contains soothing agents like rose water and flower extract that help calm redness and irritation.

Molecules, 2020

Can this cleanser clog pores, cause breakouts or purging for sensitive skin?

This cleanser is a great fit for your sensitive skin and is unlikely to clog pores, cause breakouts, or lead to purging. It features gentle ingredients that wash away impurities while soothing redness and irritation.

Is this cleanser fragrance-free and alcohol-free?

It has no drying alcohol and contains fragrance (citronellol and geraniol).

What the research says

  • Treatment with a rose extract activated newly identified skin olfactory receptors and prevented epinephrine-induced skin stress responses in epidermal keratinocytes and human skin explants, while clinically decreasing the appearance of under-eye dark circles in stressed women.

    Molecules, 2020
  • A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women.

    Clinical, Cosmetic and Investigational Dermatology, 2017
  • Rose petal extract improves stratum corneum moisture levels in humans by upregulating HAS2 expression via the GLK-MAP2K-MAPK signaling pathway.

    BioFactors, 2023
  • Rosa gallica petal extract (RPE) exerts skin whitening by attenuating tyrosinase activity and melanin accumulation and exhibits anti-wrinkle activity by suppressing MMP-1 levels in human cells.

    Journal of Medicinal Food, 2020
  • Damask rose stem-cell-derived exosome therapy improved scar appearance, skin elasticity, hydration, and tissue quality across four patients with diverse dermatological conditions compared to pretreatment status.

    Pharmaceutics, 2025
  • Tamanu oil emulsion induced cell proliferation, glycosaminoglycan and collagen production, wound healing activity, and modulated gene expression in human skin cells compared to untreated cells.

    Planta Medica, 2016
  • Tamanu oil bigels demonstrated wound-healing and scar-reduction potential with good binding affinity to the TGF-beta1 receptor and better healing properties than a commercial formulation in rats, without causing dermal irritation in rabbits.

    Pharmaceuticals, 2024
  • Topical application of tamanu oil accelerated the formation of macrophage-granulation tissues and fibrosis while resulting in less wound contraction compared to normal saline and Centella asiatica in rats with induced wounds.

    Journal of Wound Care, 2021
  • Electrospun poly (vinyl butyral-co-vinyl alcohol-co-vinyl acetate) patches loaded with evening primrose oil applied to the forearm of volunteers for 6 hours increased skin moisture, with pore size, shape, and fiber diameter influencing oil transport.

    Biomaterials Advances, 2022
  • A topical preparation containing urea, sunflower oil, evening primrose oil, wheat germ oil, and sodium pyruvate led to clinical improvement after a month in diverse hyperkeratotic skin conditions except pityriasis lichenoides.

    Medicina Cutanea Ibero-latino-americana, 1986
  • Topical application of linseed, evening primrose, and olive oil emulsions accelerated wound closure in rats with excision wounds compared to untreated controls, though via different mechanisms.

    Drug Delivery and Translational Research, 2019
  • Topical application of 0.1% hyaluronic acid formulations of different molecular weights led to significant improvements in skin hydration and elasticity, with low-molecular-weight formulations also significantly reducing wrinkle depth in seventy-six female subjects compared to a vehicle control.

    Journal of Drugs in Dermatology, 2011
  • Topical application of hyaluronic acid in conjunction with free gingival graft significantly reduced donor site postoperative pain until day 7 compared to normal saline, with no significant differences in graft dimensions or patient satisfaction.

    Clinical Oral Investigations, 2022
  • Treatment with a hyaluronic acid-containing mouth rinse or topical gel led to significant lesion reduction, pain relief, and normalization of lesion color in adult patients with minor recurrent aphthous stomatitis, with the gel formulation showing an earlier healing onset at 3 days.

    BMC Oral Health, 2019

Ingredients

Rosa Damascena Flower Water, Dipropylene Glycol, Glycerin, Propanediol, Trehalose, Triethylhexanoin, C14-22 Alcohols, 1,2-Hexanediol, Hydrogenated Oil, Peg Ppg Polybutylene Glycol-8 5 3 Glycerin, Dicaprylyl Carbonate, Polyester-7, Cetearyl Olivate, Ci 77891 Titanium Dioxide, Sorbitan Olivate, Stearyl Heptanoate, Glyceryl Stearate, Peg-100 Stearate, C12-20 Alkyl Glucoside, Neopentyl Glycol Diheptanoate, Mica, Stearyl Caprylate, Ammonium Acryloyldimethyltaurate Vp Copolymer, Silica, Carbomer, Calophyllum Inophyllum Seed Oil, Oenothera Biennis Oil, Sodium Hyaluronate, Xanthan Gum, Rosa Canina Oil Fruit, Tocopherol, Helianthus Annuus Seed Oil Sunflower Seed Oil, Phytic Acid, Sodium Hydroxide, Rosa Centifolia Flower Extract, Caprylic Capric Triglyceride, Rubus Idaeus Cell Leaf Culture, Chlorphenesin, Citronellol, Geraniol

Behind this fit score

Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.

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