Sarah Chapman Ultimate Cleanse for sensitive skin
Isopropyl Palmitate
Caprylic Capric Triglyceride
Prunus Amygdalus Dulcis Oil
Tocopheryl Acetate Vitamin E
Retinyl Palmitate Vitamin A
High
- HighNormal Skin Fit
- HighEffectiveness
- ExcellentSafety
A great choice for sensitive skin; a few pre-cleansers fit it even better.
This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.
Page built Nov 8, 2026How the Fit score works
Lovi Assistant explains
- Highly suitable for normal skin, this cleanser effectively removes makeup with Isopropyl Palmitate and Caprylic Capric Triglyceride, while Ubiquinone and Tocopheryl Acetate offer antioxidant support.
- While it provides general cleansing and hydration, it lacks specific ingredients to target your redness and irritation concerns.
- The formula is safe for your sensitive skin, containing soothing ingredients like Alba Cera Beeswax Cera and Glycerin, and avoiding harsh or prohibited substances.
How to apply
- Use this makeup remover PM as the first step of your evening routine. Start 3x/week before building up to daily use if your skin tolerates it well.
- Apply this makeup remover before your regular cleanser and toner. Follow with your usual moisturizer to keep your skin hydrated.
- Gently press a small amount of the makeup remover onto your face using a soft cotton pad. Avoid any harsh rubbing to protect your sensitive skin.
- Apply the makeup remover on dry skin to ensure better tolerance for sensitive areas. This helps reduce any potential irritation or redness.
- Do a patch test before your first use and avoid the direct eye area to ensure safe application.
People Say
★4.8Overall rating based on 600+ reviewsThis balm-to-milk cleanser is highly regarded for its luxurious, spa-like experience, effectively dissolving stubborn makeup and waterproof mascara without drying out the skin. It is especially favored by those with dry, mature, and sensitive skin for its hydrating and soothing properties, leaving the complexion feeling plump. A notable drawback is the polarizing, potent essential oil fragrance.
Highlights
Spa-like scent Mostly Mentioned
- “smells like a spa”
- “heavenly scent”
- “relaxing evening ritual”
- “divine smell”
Effective makeup remover Often Mentioned
- “melts waterproof mascara”
- “removes all traces”
- “dissolves heavy makeup”
- “no scrubbing needed”
Hydrating and non-stripping Often Mentioned
- “leaves skin soft”
- “never feels tight”
- “nourishing for dry skin”
- “plump and bouncy”
High price point Often Mentioned
- “very expensive”
- “pricey for a cleanser”
- “luxury splurge”
- “wish it was cheaper”
Luxurious texture Sometimes Noted
- “buttery balm”
- “silky consistency”
- “glides on skin”
- “pleasure to massage”
Strong fragrance Sometimes Noted
- “scent is overpowering”
- “too much camphor”
- “smell is too strong”
- “fragrance lingers”
Opaque packaging Rarely Noted
- “can't see amount left”
- “runs out unexpectedly”
- “heavy bottle hides content”
- “hard to gauge usage”
Requires cloth removal Rarely Noted
- “needs a flannel”
- “leaves oily film”
- “residue if not wiped”
- “heavy for morning”
Sources: lovi.care, sarahchapman.com, spacenk.com, lookfantastic.com, cultbeauty.co.uk, qvcuk.com, and more
Questions and answers
What makes Sarah Chapman Ultimate Cleanse a great fit for sensitive skin?
Sarah Chapman Ultimate Cleanse is a great fit because its formula is safe for sensitive skin, using soothing ingredients like Alba Cera Beeswax Cera and glycerin while avoiding harsh or prohibited substances. It also provides antioxidant support with ubiquinone and tocopheryl acetate.
Journal of Wound, Ostomy, and Continence Nursing, 2026BioFactors, 2015
Which ingredients make this cleanser a good fit for sensitive skin?
This cleanser is a good fit for sensitive skin because it contains soothing ingredients like Alba Cera Beeswax Cera and Glycerin while avoiding harsh or prohibited substances. It also features Ubiquinone and Tocopheryl Acetate, which offer helpful antioxidant support.
BioFactors, 2015Journal of Wound, Ostomy, and Continence Nursing, 2026
What does Isopropyl Palmitate do for sensitive skin?
Isopropyl Palmitate helps make dry skin feel soft and smooth by locking in moisture. However, it may clog pores or cause irritation for sensitive skin, so you might want to test a small patch first.
What does Caprylic/Capric Triglyceride do for sensitive skin?
Caprylic/Capric Triglyceride helps keep sensitive skin hydrated and soft by sealing in moisture to prevent dryness. This ingredient is generally well tolerated, though sensitive skin types may still benefit from soothing additions like ceramides or niacinamide to keep the skin calm and comfortable.
Where does it go in a skincare routine for sensitive skin?
This makeup remover goes in the evening routine before your cleanser, or as a weekly first step before cleansing. The formula helps clear away makeup while keeping your sensitive skin comfortable and calm.
Can I use this cleanser with retinol, and in what order?
You can use this makeup remover in your evening routine before your cleanser when using retinol. The formula is safe for your sensitive skin and provides antioxidant support with Ubiquinone and Tocopheryl Acetate, but it may lack specific ingredients to calm redness and irritation.
How often should I use it?
You can use this makeup remover in your evening and weekly routine as a first step to take off makeup. It helps safely cleanse while offering antioxidant support, though it is a good idea to follow with a gentle cleanser to ensure your sensitive skin is thoroughly clean.
Can this cleanser clog pores, cause breakouts or purging for sensitive skin?
Sarah Chapman Ultimate Cleanse is safe for your sensitive skin and is unlikely to clog pores or cause breakouts. The formula includes soothing ingredients like Alba Cera Beeswax Cera and Glycerin while avoiding harsh or prohibited substances.
Is it fragrance-free and alcohol-free?
It contains fragrance (limonene and linalool) and drying alcohol (ethanol).
What the research says
Topical treatment with coenzyme Q10 formulas replenishes Q10 levels in the skin surface and deeper epidermis, augments cellular energy metabolism, and reduces free radicals while increasing antioxidant capacity in stressed skin.
BioFactors, 2015Topical application of CoQ10 improves mitochondrial function in aging skin in vivo, combating cellular signs of aging caused by an age-dependent shift to a functionally anaerobic energy metabolism.
BioFactors, 2008Encapsulating coenzyme Q10 in lipid nanoparticles for topical use improves skin compatibility, protects against degradation, increases skin penetration, and provides controlled release to counteract aging effects.
Colloids and Surfaces. B, Biointerfaces, 2023Both US- and Tanzanian-sourced beeswax-pine resin mixtures produced equivalent short-term skin irritation compared to a hydrocolloid active comparator in 35 healthy volunteers over 7 days.
Journal of Wound, Ostomy, and Continence Nursing, 2026Topical application of an emollient emulsion containing 15.0% caprylic/capric triglyceride doubled the amount of urocanic acid isomers and increased skin hydration with reduced transepidermal water loss in healthy subjects, though it did not prevent ultraviolet-induced urocanic acid isomerization.
Life, 2023Topical application of an antioxidant serum containing 15% ascorbic acid, 0.5% ferulic acid, and 1% tocopherol prevented particulate matter-induced degradation of extracellular matrix components, inflammation, and oxidative stress in the skin of 15 female volunteers compared to untreated controls.
Journal of Cosmetic Dermatology, 2025Dermatological products containing d-alpha tocopheryl acetate showed non-comedogenic potential with less than a 50% increase in microcomedones in 12 healthy male subjects compared to octyl palmitate.
Contemporary Clinical Trials Communications, 2021Topical application of an antioxidant mix containing 15% ascorbic acid, 0.5% ferulic acid, and 1% tocopherol prevented PM and UV-induced skin barrier perturbation, lipid peroxidation, inflammatory markers, MMP9 activation, and Type I collagen loss in 15 healthy females compared to untreated exposed skin.
Journal of Cosmetic Dermatology, 2024Over-the-counter retinol products provided only weak evidence for a mild ameliorating effect on fine facial skin wrinkle lines in randomized, double-blind, vehicle-controlled trials, and major methodological flaws call the validity of positive results into question.
The Journal of Clinical and Aesthetic Dermatology, 2021A cosmetic niacinamide/peptide/retinyl propionate regimen significantly improved periorbital wrinkle appearance relative to a 0.02% tretinoin regimen at 8 weeks with comparable benefits at 24 weeks, while demonstrating significantly better tolerability in 196 women.
The British Journal of Dermatology, 2010A novel triple-active cosmetic formulation containing 4-hexylresorcinol, retinyl propionate, and niacinamide improved the visual appearance of photoageing similarly to 0.02% tretinoin and reversed a consensus gene signature associated with ageing in female adults while causing less skin irritation.
International Journal of Cosmetic Science, 2024
Ingredients
Isopropyl Palmitate, Caprylic Capric Triglyceride, Peg-20 Glyceryl Triisostearate, Cetyl Ethylhexanoate, Sorbitan Oleate, Peg-10 Laurate, Hydrogenated Castor Oil, Ceteareth-6 Olivate, Prunus Amygdalus Dulcis Oil, Alba Cera Beeswax Cera, Decyl Glucoside, Crambe Abyssinica Seed Oil, Limnanthes Alba Seed Oil, C12-15 Alkyl Benzoate, Stearalkonium Hectorite, Water, Camphor Oil Bark, Eucalyptus Globulus Oil Leaf, Limonene, Bergamot Oil Fruit, Propylene Carbonate, Tribehenin, Ethanol, Ubiquinone, Tocopheryl Acetate, Juniperus Virginiana Oil, Lavandula Angustifolia Oil Lavender Oil, Ceramide 2, Peg-10 Phytosterol, Adansonia Digitata Seed Oil, Borago Officinalis Seed Oil, Rosa Canina Oil Fruit, Lilium Candidum Bulb Extract, Glycerin, Retinyl Palmitate, Palmitoyl Hexapeptide-12, Linalool, Citrus Aurantium Amara Oil Twig Leaf, Lemon Peel Oil, Citrus Aurantium Dulcis Peel Oil, Citrus Aurantium Amara Oil Flower, Citrus Nobilis Peel Oil Mandarin Orange Peel Oil, Myrtus Communis Oil, Anthemis Nobilis Oil Flower, Myrocarpus Fastigiatus Oil, Mimosa Tenuiflora Bark Extract, Cananga Odorata Oil Flower, Jasmine Leaf Extract Flower, Rosa Damascena Oil Flower
Behind this fit score
Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.
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Co-founder, Medical Director
Cosmetic chemist, cosmetologist, aesthetic products developer
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Co-founder, CEO and CTO
PhD in computer science, 3x US patent holder, ex-Google, ex-Yandex
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Dr. Sofía Perea Pérez, MD, MSc
Medical Board
Aesthetic medicine practitioner, MSc in Longevity and Anti-Aging Medicine
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Medical Board
Specialist dermatologist, MBBS, MD, IFAAD
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Medical Board
Cosmetic chemist, SCS, IFSCC member
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Medical Board, Medical Advisor
Dermatology MD
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Elina Nazarenko, MD
Medical Board
Dermatology and diagnostic consultant
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Victoria Derkova, MS
Medical Board
Cosmetic chemist, cosmetic development technologist
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