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innisfree Retinol Cica Moisture Recovery Serum for sensitive skin

Average

  • HighNormal Skin Fit
  • AverageEffectiveness
  • HighSafety

Works for sensitive skin; other moisturizers fit it better.

This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.

Page built Nov 8, 2026How the Fit score works

Lovi Assistant explains

  • This serum offers moderate benefits for your normal skin, with retinol and salicylic acid helping to regulate texture and niacinamide supporting barrier repair. Glycerin and allantoin provide general hydration and soothing effects that can support your redness and irritation.
  • While the formula is generally safe and free from harsh irritants for your sensitive skin, the concentration of active ingredients may not be sufficient for significant improvement of your specific concerns.
  • The product is well-formulated with soothing ingredients like niacinamide and allantoin, ensuring a low risk of irritation for your sensitive skin.

How to apply

  • Use this soothing AM and PM routine every day to keep your normal skin calm. Always remember to apply SPF in the morning after your moisturizer.
  • Apply your moisturizer after your toner in the morning, and after your serum in the evening. This step locks in hydration and protects your skin.
  • Gently press a small amount of the moisturizer evenly across your face. Avoid rubbing to keep your sensitive skin happy and calm.
  • You can apply this gentle formula on dry or slightly damp skin for the best comfort. It works wonderfully on clean skin to soothe redness and irritation.
  • Do a patch test before your very first use to check your skin's reaction. Avoid getting the product directly into your eyes .

People Say

★4.5Overall rating based on 1.5k+ reviews

Based on a very large amount of data, this serum is a gentle, beginner-friendly option that effectively refines skin texture, reduces acne, and hydrates without causing irritation, making it suitable for sensitive and acne-prone skin. Some experienced retinol users find it too mild for significant anti-aging effects.

Highlights

  • Gentle, non-irritating Mostly Mentioned
    • “mildest retinol they've tried”
    • “zero irritation, peeling, or adjustment period”
    • “does not cause irritation”
    • “ideal for sensitive, acne-prone skin”
  • Hydrating, soothing Often Mentioned
    • “leaving skin refreshed and hydrated”
    • “helps to soothe the skin”
    • “floods the skin with moisture”
    • “lightweight but moisturizing texture”
  • Improves texture Often Mentioned
    • “significant improvements in skin's texture”
    • “smooth away dead skin cells”
    • “smoothing out rough patches”
    • “improves the look of texture”
  • Clears acne Sometimes Noted
    • “address acne-prone skin concerns”
    • “works on blemishes, acne, sebum”
    • “reduces blackheads and blemishes”
    • “help with the appearance of blemishes”
  • Too mild Sometimes Noted
    • “experienced retinol users find it too mild”
    • “not going to deliver transformative results”
    • “maintenance dose, not a correction”
    • “limits aggressive anti-aging claims”
  • Confusing rebranding Rarely Noted
    • “confused why retinol cica repair ampoule is not sold”
    • “packaging says retinol cica moisture recovery serum”
    • “wondering if there is a difference”
  • Slow results Rarely Noted
    • “will not deliver a strong retinoid result”
    • “effect, if any, is likely to be small”
    • “intentionally conservative”

Sources: lovi.care, innisfree.com, dermapproved.com, reddit.com, cultbeauty.com, gopicky.com, and more

Questions and answers

How well does innisfree Retinol Cica Serum work for sensitive skin?

This serum works moderately well for sensitive skin, offering gentle soothing benefits with a low risk of irritation, though its active ingredients may not be strong enough for significant improvement. Products of this type need effective hydrating and soothing ingredients, like hyaluronic acid and pro vitamin B5, that address redness and irritation while strengthening the skin barrier.

Clinical, Cosmetic and Investigational Dermatology, 2017

Which ingredients make this serum a good fit for sensitive skin?

Niacinamide and allantoin make this serum a good fit for sensitive skin by helping to calm redness and irritation with a low risk of trouble. A product of this type for sensitive skin needs extra hydrating and soothing ingredients, like hyaluronic acid and pro vitamin B5, to keep moisture high and maintain skin barrier function.

Clinical, Cosmetic and Investigational Dermatology, 2017Medicina Oral, Patologia Oral Y Cirugia Bucal, 2020

What does Retinol do for sensitive skin?

Retinol is generally too harsh for sensitive skin and may cause stinging, scaling, and irritation. A product for this skin needs gentle ingredients that smooth and calm without causing redness.

The British Journal of Dermatology, 2019Toxicology Letters, 2003

What does Centella Asiatica do for sensitive skin?

Centella asiatica helps calm sensitive skin and keeps it feeling soft by soothing irritation and supporting the skin barrier. It is unlikely to cause trouble and may help reduce redness and discomfort over a few weeks of regular use.

Journal of Cosmetic Dermatology, 2025Indian Journal of Pharmaceutical Sciences, 2016

Where does this serum go in a skincare routine for sensitive skin?

This serum goes in the evening routine after your cleansing and toning steps, followed by a moisturizer. A product for this skin needs soothing ingredients and gentle hydrators like Centella asiatica, niacinamide, and hyaluronic acid to calm redness while keeping the skin soft and smooth.

Clinical, Cosmetic and Investigational Dermatology, 2017

Can I use this serum with vitamin C, and in what order?

You can use this serum with vitamin C by applying vitamin C in the morning and this retinol serum at night to help prevent irritation on sensitive skin. This type of skin needs a gentle, lower-strength vitamin C and soothing ingredients like centella asiatica and ceramides to keep skin calm while brightening.

How often should I use this serum?

This serum can be used in the evening as part of your routine. While it has a safe profile with a low risk of irritation, this type of skin needs a product with higher concentrations of active ingredients for significant improvement.

Can this serum clog pores, cause breakouts or purging for sensitive skin?

This serum is unlikely to clog pores or cause breakouts for your sensitive skin because it is generally safe and free from harsh irritants. However, the retinol and salicylic acid inside may cause mild purging as they help smooth your skin texture.

Can I use this serum around the eyes or on my body?

You can use this serum around the eyes and on your body, but because the skin in these areas is often thinner and more delicate, active ingredients like retinol may need to be introduced slowly to prevent irritation. To properly care for sensitive skin in these spots, a product of this type needs gentle soothing ingredients like Centella asiatica and hyaluronic acid alongside rich moisturizers to keep the skin calm and hydrated.

Surgical and Radiologic Anatomy, 2002

Is this serum fragrance-free and alcohol-free?

Yes, it has no fragrance and no drying alcohol.

What the research says

  • A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women.

    Clinical, Cosmetic and Investigational Dermatology, 2017
  • A topical gel containing chitosan, chlorhexidine, allantoin, and dexpanthenol significantly reduced postoperative pain, trismus, swelling, and analgesic consumption, while improving wound healing after third molar surgery compared to a placebo.

    Medicina Oral, Patologia Oral Y Cirugia Bucal, 2020
  • Topical 0.4% retinol significantly increased epidermal thickness, dermal vascularity, and extracellular matrix production by stimulating keratinocyte proliferation, endothelial cell proliferation, and fibroblast activation in naturally aged human skin compared to vehicle.

    International Journal of Cosmetic Science, 2017
  • Topical bakuchiol 0.5% applied twice daily compared with retinol 0.5% applied daily significantly decreased wrinkle surface area and hyperpigmentation with no statistical difference between the compounds in 44 patients over 12 weeks, while retinol users reported more facial skin scaling and stinging.

    The British Journal of Dermatology, 2019
  • Silicone particles encapsulating retinol increased its half-life by 9-fold and yielded 12-23% lower skin irritation in human subjects compared to Microsponge particles while maintaining biological activity.

    Journal of Controlled Release, 2018
  • Topical application of 0.05% w/w ECa 233 gel reduced erythema index by 0.03 U and improved early crusting and general wound appearance compared to placebo in thirty individuals undergoing facial laser resurfacing.

    Journal of Alternative and Complementary Medicine, 2020
  • Moisturizer containing 5% panthenol, madecassoside, and copper-zinc-manganese decreased adverse reactions and downtime after ablative fractional carbon dioxide laser resurfacing with comparable efficacy to 0.02% triamcinolone acetonide cream in 20 subjects.

    Journal of Cosmetic Dermatology, 2019
  • Topical treatment with 5% vitamin C and 0.1% madecassoside significantly improved clinical scores for wrinkles, suppleness, firmness, roughness, and skin hydration, along with functional and structural remodeling of the elastic fiber network in 20 female volunteers with photoaged skin after 6 months compared to baseline.

    Experimental Dermatology, 2008
  • Topical post-laser application of human adipocyte-derived mesenchymal stem cell media combined with niacinamide significantly improved wrinkle index, melanin index, patient satisfaction, and investigator esthetic improvement scores compared to vehicle cream in patients with aging skin.

    Journal of Cosmetic Dermatology, 2021
  • Topical nicotinamide prevented solar-simulated UV-induced immunosuppression in healthy volunteers, and men experienced immunosuppression at solar-simulated UV doses three times lower than those required for women.

    The Journal of Investigative Dermatology, 2008
  • Topical 5% niacinamide applied twice daily for 12 weeks reduced fine lines and wrinkles, hyperpigmented spots, red blotchiness, and skin sallowness, and improved skin elasticity compared to vehicle control in 50 female white subjects with facial photoaging.

    Dermatologic Surgery, 2005
  • Topical application of 0.1% hyaluronic acid formulations of different molecular weights led to significant improvements in skin hydration and elasticity, with low-molecular-weight formulations also significantly reducing wrinkle depth in seventy-six female subjects compared to a vehicle control.

    Journal of Drugs in Dermatology, 2011
  • Topical application of hyaluronic acid in conjunction with free gingival graft significantly reduced donor site postoperative pain until day 7 compared to normal saline, with no significant differences in graft dimensions or patient satisfaction.

    Clinical Oral Investigations, 2022
  • Treatment with a hyaluronic acid-containing mouth rinse or topical gel led to significant lesion reduction, pain relief, and normalization of lesion color in adult patients with minor recurrent aphthous stomatitis, with the gel formulation showing an earlier healing onset at 3 days.

    BMC Oral Health, 2019

Why other moisturizers fit sensitive skin better

  • A panthenol-enriched mask improved skin hydration, regulated sebum, and reduced redness and TEWL across dry sensitive, oily sensitive, and oily acne skin subgroups with excellent tolerance and no adverse reactions.

    Journal of Cosmetic Dermatology, 2024
  • A dexpanthenol-containing cream accelerated skin barrier repair, increased stratum corneum hydration, reduced skin roughness, and decreased skin redness compared to vehicle and untreated controls in sodium lauryl sulphate-irritated skin.

    The Journal of Dermatological Treatment, 2002
  • Topical dexpanthenol acts as a moisturizer, improves stratum corneum hydration, accelerates wound healing and epidermal regeneration, reduces erythema, and improves symptoms of skin irritation compared to vehicle or no pretreatment.

    American Journal of Clinical Dermatology, 2002

Ingredients

Water, Glycerin, Butylene Glycol, Niacinamide, Dibutyl Adipate, Caprylic Capric Triglyceride, 1,2-Hexanediol, Hydrogenated Lecithin, Ammonium Acryloyldimethyltaurate Vp Copolymer, Helianthus Annuus Seed Oil Sunflower Seed Oil, Cholesterol, Allantoin, Glycine Soja Oil Soybean Oil, Tocopherol, Tocopheryl Acetate, Sodium Methyl Stearoyl Taurate, Propanediol, Daucus Carota Sativa Root Extract Carrot Root Extract, Ethylhexylglycerin, Adenosine, Asiaticoside, Madecassic Acid, Camellia Sinensis Seed Extract, Asiatic Acid, Retinol, Stearyl Glycyrrhetinate, Sodium Hyaluronate, Mannitol, Ceramide Np, Beta-Glucan, Beta-Carotene, Phytosphingosine, Bht, Salicylic Acid, Acetyl Tetrapeptide-11

Behind this fit score

Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.

How does it fit your skin?

Scan your face, then any product: Lovi shows how well it fits you and what fits even better.