True Botanicals Ginger Turmeric Cleansing Balm for sensitive skin
Zingiber Officinale
Curcuma Longa
Sunflower Seed Oil
Avocado Oil
Lactic AcidAverage
- AverageNormal Skin Fit
- AverageEffectiveness
- HighSafety
Works for sensitive skin; other pre-cleansers fit it better.
This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.
Page built Nov 8, 2026How the Fit score works
Lovi Assistant explains
- Offers moderate suitability for normal skin as Helianthus Annuus Seed Oil and Argania Spinosa Kernel Oil provide emollient action, but it lacks sufficient humectants for optimal hydration, and does not directly address your redness and irritation concerns due to the absence of targeted ingredients like Azelaic Acid or Lactic Acid.
- The formulation provides excellent makeup removal with Helianthus Annuus Seed Oil and Hydrogenated Oil, and includes soothing ingredients like oat kernel oil and argan kernel oil.
- The safety profile is excellent for your sensitive skin, with no risks of irritation due to the absence of prohibited or harsh ingredients.
How to apply
- Use this makeup remover PM as the first step of your evening routine. Start 3x/week before building up to daily use if your skin tolerates it well.
- Apply this makeup remover before your regular cleanser and toner. Follow with your usual moisturizer to keep your skin hydrated.
- Gently press a small amount of the makeup remover onto your face using a soft cotton pad. Avoid any harsh rubbing to protect your sensitive skin.
- Apply the makeup remover on dry skin to ensure better tolerance for sensitive areas. This helps reduce any potential irritation or redness.
- Do a patch test before your first use and avoid the direct eye area to ensure safe application.
People Say
★4.7Overall rating based on 1.2k+ reviewsBased on a very large amount of data, this cleansing balm is highly effective at removing makeup and impurities, leaving skin feeling hydrated and soft. Users frequently enjoy its luxurious, spa-like scent and gentle formula. Some users note that the balm can be firm and may require a washcloth for complete removal.
Highlights
Deeply hydrating Often Mentioned
- “Skin feels hydrated and plump”
- “Doesn't strip moisture”
- “Leaves skin feeling supple”
- “No dry patches”
Effective makeup removal Often Mentioned
- “Melt off all my makeup”
- “Removes dirt, sunscreen, and makeup”
- “Gets rid of makeup with ease”
Gentle formula Sometimes Noted
- “Didn't burn my eyes”
- “Doesn't irritate my eyes”
- “Supports skin resilience”
Pleasant scent Sometimes Noted
- “Smells heavenly”
- “Spa-like scent”
- “Love the scent”
- “Refreshing fragrance”
Difficult to rinse Sometimes Noted
- “Doesn't rinse clean”
- “Always had to use a washcloth”
- “Requires a second cleanse”
Firm texture Sometimes Noted
- “Takes longer to melt”
- “Doesn't glide as easily”
- “Very thick”
High price point Sometimes Noted
- “Expensive”
- “Does it live up to its high price”
- “Only drawback is the price”
Sources: lovi.care, nordstrom.com, truebotanicals.com, hannahhereandthere.com, doctoranne.de, thenewknew.com, and more
Questions and answers
How well does True Botanicals Ginger Turmeric Cleansing Balm work for sensitive skin?
This cleansing balm works reasonably well for sensitive skin, though other products fit it better because they calm redness and irritation more effectively. This skin needs a makeup remover that hydrates deeply, keeps the skin barrier strong, and contains soothing ingredients to calm redness without any risk of irritation.
Which ingredients make this cleanser a good fit for sensitive skin?
Sunflower seed oil, avocado oil, oat kernel oil, and argan kernel oil make this cleanser a good fit because they help keep the skin barrier safe and nourished without causing irritation. Cleansers for sensitive skin also need targeted calming ingredients to soothe redness and enough hydrating ingredients to keep the skin comfortable.
What does Ginger Root Extract do for sensitive skin?
What does Turmeric do for sensitive skin?
Turmeric helps calm sensitive skin by reducing redness and soothing inflammation. It is generally safe for daily use, though patch testing is recommended to ensure it does not cause irritation.
Phytotherapy Research, 2016Clinical, Cosmetic and Investigational Dermatology, 2024
Where does this cleanser go in a skincare routine for sensitive skin?
This makeup remover goes in your evening and weekly routines before your cleanser. It is safe for sensitive skin, though a product of this type for this skin works better when it includes extra moisture-locking ingredients and targets redness.
Can I use this cleanser with retinol, and in what order?
You can use this makeup remover in your evening routine before your cleanser when using retinol. Sensitive skin of this type needs a product with extra hydration and ingredients that specifically calm redness and irritation to get a better fit.
How often should I use this cleanser?
You can use this makeup remover in your evening routine and weekly routine. It is safe for sensitive skin, but a product for this skin needs added calming ingredients to help ease redness and irritation.
Can this cleanser clog pores, cause breakouts or purging for sensitive skin?
This cleanser is unlikely to cause irritation or breakouts for sensitive skin due to its very safe ingredients, though other products may fit this skin type better. A product for this skin needs soothing ingredients like oat and argan oils along with targeted ingredients like azelaic acid or lactic acid to calm redness.
Is this cleanser fragrance-free and alcohol-free?
It has no drying alcohol and contains fragrance (limonene, geraniol, and linalool).
What the research says
Application of 15% azelaic acid gel significantly reduced post-inflammatory erythema and hyperpigmentation, decreased hemoglobin and melanin content, improved quality of life, and contributed to acne improvement in patients with mild to moderate acne compared to placebo.
Dermatology and Therapy, 2024A 1-year clinical study on human facial skin demonstrated that Zingiber officinale (L.) Rose extract inhibits the UV-induced decrease in skin elasticity and prevents or improves wrinkle formation around the eye.
Archives of Dermatological Research, 2008Ginger extract transethosomal hydrogel improved skin permeability, sustained drug release, and exhibited significant inhibition of edema swelling along with reduced reactive oxygen species and prostaglandin E2 compared to free ginger extract hydrogel and ketoprofen gel in a rat-paw edema model.
International Journal of Nanomedicine, 2023Topical delivery of ginger extract-loaded nanoemulsions significantly reduced arthritic symptoms, paw edema inhibition by 27.7%, and inflammatory cytokines in RA-induced rats compared to the negative control.
Journal of Pharmaceutical Sciences, 2023Topical application of curcumin or turmeric treats various skin conditions by leveraging antioxidant, anti-inflammatory, and antimicrobial properties.
Skin Pharmacology and Physiology, 2023Topical formulations of curcumin target oxidative damage and inflammation to improve wound healing in animal models.
Drug Discovery Today, 2017A curcumin-loaded spanlastic anti-aging gel utilizing formula F5 incorporated into 2% HPMC E50 demonstrated sustained release action, compatibility, and the ability to penetrate skin layers to a depth of about 112.5 um without signs of irritation.
Saudi Pharmaceutical Journal, 2024Topical cream containing saffron extract and avocado oil improved wrinkle grading, reduced nasolabial fold area and volume, and increased skin elasticity in twenty healthy volunteers over 12 weeks without allergic reactions.
Journal of Cosmetic Dermatology, 2020Topical treatment with SSFAO 50% or avocado oil increased wound contraction, reepithelialization, collagen density, and tensile strength while showing anti-inflammatory activity compared to petroleum jelly in rats.
Evidence-based Complementary and Alternative Medicine, 2013Application of a cream containing lactic acid 12% and pramoxine HCl 1% significantly improved skin dryness, hydration, and itch compared with a nontreated control in 24 women with a history of dry itchy skin.
Cutis, 2004Topical 12% ammonium lactate produced a significant sparing of epidermal and dermal atrophy induced by clobetasol propionate in human volunteers, without influencing the corticosteroid's bioavailability or antiinflammatory properties.
Journal of the American Academy of Dermatology, 1992A lactic acid/ceramide lotion significantly improved skin moisturization and desquamation compared to no treatment in women with dry, rough skin on the anterior shins.
The Journal of Clinical and Aesthetic Dermatology, 2020
Why other pre-cleansers fit sensitive skin better
Cosmetic formulations containing 5% Centella asiatica extract showed the best efficacy in improving skin moisture and decreasing transepidermal water loss, while also exhibiting antiinflammatory properties in 25 volunteers compared to baseline measurements.
Indian Journal of Pharmaceutical Sciences, 2016
Ingredients
Helianthus Annuus Seed Oil Sunflower Seed Oil, Hydrogenated Oil, Polyglyceryl-4 Oleate, Persea Gratissima Oil Avocado Oil, Hydrogenated Jojoba Oil, Cetearyl Olivate, Sorbitan Olivate, Citrus Reticulata Peel Oil Tangerine Peel Oil, Argania Spinosa Kernel Oil Argan Kernel Oil, Avena Sativa Kernel Oil Oat Kernel Oil, Cucumis Sativus Oil, Zingiber Officinale Oil Root, Vaccinium Myrtillus Leaf Extract Fruit, Curcuma Longa Root Extract, Saccharum Officinarum Extract, Citrus Aurantium Dulcis Fruit Extract, Lemon Fruit Extract, Sugar Maple Extract, Yucca Schidigera Extract, Tocopherol, Citrus Aurantium Amara Oil, Azelaic Acid, Lactic Acid, Phosphoric Acid, Sodium Benzoate, Water, Limonene, Geraniol, Linalool
Behind this fit score
Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.
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Co-founder, Medical Director
Cosmetic chemist, cosmetologist, aesthetic products developer
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Co-founder, CEO and CTO
PhD in computer science, 3x US patent holder, ex-Google, ex-Yandex
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Dr. Sofía Perea Pérez, MD, MSc
Medical Board
Aesthetic medicine practitioner, MSc in Longevity and Anti-Aging Medicine
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Medical Board
Specialist dermatologist, MBBS, MD, IFAAD
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Medical Board
Cosmetic chemist, SCS, IFSCC member
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Medical Board, Medical Advisor
Dermatology MD
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Elina Nazarenko, MD
Medical Board
Dermatology and diagnostic consultant
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Victoria Derkova, MS
Medical Board
Cosmetic chemist, cosmetic development technologist
How does it fit your skin?
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