# The Ordinary Natural Moisturizing Factors + PhytoCeramides for sensitive skin

**Lovi Fit: Average fit for sensitive skin.**
Normal Skin Fit: Low · Effectiveness: High · Safety: Low Risk.

Page: https://lovi.care/skincare/it/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/sensitive-skin

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for Italy.

Brand: [The Ordinary](https://lovi.care/skincare/it/brands/the-ordinary)
Category: [Moisturizers and moisturizing serums](https://lovi.care/skincare/it/best/moisturizers)

This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores based on a full skin profile (12D face scan, goals, preferences), use the Lovi app.

Works for sensitive skin; other moisturizers fit it better.

## Why this fit

- Offers moderate moisturizing for your normal skin, with ceramides and hyaluronic acid supporting barrier resilience and hydration, though it lacks targeted ingredients for normal skin concerns.
- Glycerin and sodium hyaluronate provide hydration and barrier support beneficial for your redness and irritation.
- The formula is generally safe for your sensitive skin, with urea and citric acid posing a slight risk of irritation.

## Fit by skin type

- [Oily skin](https://lovi.care/skincare/it/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/oily-skin): Average
- [Dry skin](https://lovi.care/skincare/it/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/dry-skin): Superior
- [Combination skin](https://lovi.care/skincare/it/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/combination-skin): High
- [Sensitive skin](https://lovi.care/skincare/it/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/sensitive-skin): Average (this page)
- [Acne-prone skin](https://lovi.care/skincare/it/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/acne-prone-skin): Average
- [Skin with dark spots](https://lovi.care/skincare/it/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/dark-spots): Average
- [Mature skin](https://lovi.care/skincare/it/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/mature-skin): Average
- [Dry sensitive skin](https://lovi.care/skincare/it/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/dry-sensitive-skin): Superior
- [Oily acne-prone skin](https://lovi.care/skincare/it/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/oily-acne-prone-skin): Average

## Key ingredients

Moisturizing Factors, Phytoceramides, Sodium Hyaluronate, Glycerin, Urea

## What the research says

- Ceramides play an essential role in structuring and maintaining the water permeability barrier function of the skin, and skin disorders with diminished barrier function typically present a decrease in total ceramide content. ([American Journal of Clinical Dermatology, 2003](https://pubmed.ncbi.nlm.nih.gov/12553851/))
- A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women. ([Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/))
- Topical application of 0.1% hyaluronic acid formulations of different molecular weights led to significant improvements in skin hydration and elasticity, with low-molecular-weight formulations also significantly reducing wrinkle depth in seventy-six female subjects compared to a vehicle control. ([Journal of Drugs in Dermatology, 2011](https://pubmed.ncbi.nlm.nih.gov/22052267/))
- Topical application of hyaluronic acid in conjunction with free gingival graft significantly reduced donor site postoperative pain until day 7 compared to normal saline, with no significant differences in graft dimensions or patient satisfaction. ([Clinical Oral Investigations, 2022](https://pubmed.ncbi.nlm.nih.gov/34623507/))
- Treatment with a hyaluronic acid-containing mouth rinse or topical gel led to significant lesion reduction, pain relief, and normalization of lesion color in adult patients with minor recurrent aphthous stomatitis, with the gel formulation showing an earlier healing onset at 3 days. ([BMC Oral Health, 2019](https://pubmed.ncbi.nlm.nih.gov/31311529/))
- The emollient V0034CR significantly reduced TEWL compared to vehicle and vehicle plus glycerol, and significantly increased corneometry scores compared to vehicle and vehicle plus petrolatum in healthy volunteers with dry skin, demonstrating combined barrier function improvement from petrolatum and hydration improvement from glycerol. ([Journal of Cosmetic Dermatology, 2020](https://pubmed.ncbi.nlm.nih.gov/31532576/))
- Ten days of treatment with a cream containing 20% glycerin significantly increased skin hydration measured by corneometer values in 17 healthy volunteers compared to a placebo cream, but showed no influence on transepidermal water loss or skin sensitivity to an irritating surfactant. ([International Journal of Cosmetic Science, 2001](https://pubmed.ncbi.nlm.nih.gov/18498456/))
- Niacinamide/glycerin body moisturizers provided better rapid and prolonged improvement of cosmetic xerosis through functional improvement of stratum corneum barrier function compared to no treatment and conventional moisturizers in female subjects. ([Journal of Drugs in Dermatology, 2012](https://pubmed.ncbi.nlm.nih.gov/22206073/))
- Topical 40% urea cream achieved improvement in less time and showed superiority over 12% ammonium lactate lotion in skin roughness, fissure reduction, thickness, and dryness at day 14 in patients treated for moderate to severe xerosis. ([American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/11978141/))
- Topical treatment with K101 achieved a significantly higher mycological cure rate compared to placebo in patients with ≤50% nail involvement (27.2% vs 10.4%), while showing early visible improvements in nail appearance and no safety issues. ([Mycoses, 2012](https://pubmed.ncbi.nlm.nih.gov/22681227/))

## What reviewers say

Based on a very large amount of data, this ultra-rich moisturizer is widely celebrated by users with dry, dehydrated, or mature skin for its ability to repair the moisture barrier and provide a plump, dewy finish. Users with oily or acne-prone skin frequently find the texture too heavy and greasy, with some reporting congestion or breakouts.

- Liked: Intense hydration (often mentioned)
- Disliked: Greasy finish (often mentioned)
- Liked: Barrier repair (sometimes noted)
- Liked: Rich texture (sometimes noted)
- Liked: Value for money (sometimes noted)
- Disliked: Causes breakouts (sometimes noted)
- Disliked: Scent (rarely noted)
- Disliked: Slow absorption (rarely noted)

## How to apply

- Use this soothing AM and PM routine every day to keep your normal skin calm. Always remember to apply SPF in the morning after your moisturizer.
- Apply your moisturizer after your toner in the morning, and after your serum in the evening. This step locks in hydration and protects your skin.
- Gently press a small amount of the moisturizer evenly across your face. Avoid rubbing to keep your sensitive skin happy and calm.
- You can apply this gentle formula on dry or slightly damp skin for the best comfort. It works wonderfully on clean skin to soothe redness and irritation.
- Do a patch test before your very first use to check your skin's reaction. Avoid getting the product directly into your eyes .
- Video: https://storage.pora.ai/2f72f5d69f07beeafc30237f829efbff.mp4

## Questions and answers

### How well does The Ordinary Natural Moisturizing Factors + PhytoCeramides work for sensitive skin?

This moisturizer works for sensitive skin, though other products fit it better, because it offers moderate hydration with ceramides and hyaluronic acid while posing a slight risk of irritation from urea and citric acid. A product of this type needs highly effective, soothing ingredients like fermented Centella Asiatica and Cica Ceramide that target redness and irritation without any risk of irritation or unsuitability.
Sources: [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/)

### Which ingredients make this cream a good fit for sensitive skin?

Glycerin, sodium hyaluronate, and phytoceramides help calm and hydrate sensitive skin while supporting the moisture barrier. However, a moisturizer for this skin needs soothing ingredients like Centella Asiatica and Cica Ceramide to better target redness without irritation risks.
Sources: [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/)

### What do Natural Moisturizing Factors do for sensitive skin?

Natural moisturizing factors help make sensitive skin soft and smooth by boosting surface hydration and strengthening the skin barrier. This helps protect the skin from irritation and daily stress, and improves comfort for dry or sensitive skin types.
Sources: [Journal of Drugs in Dermatology, 2025](https://pubmed.ncbi.nlm.nih.gov/41037531/), [Journal of the European Academy of Dermatology and Venereology, 2022](https://pubmed.ncbi.nlm.nih.gov/35315151/)

### What do Phytoceramides do for sensitive skin?

Phytoceramides help calm sensitive skin by supporting the moisture barrier and locking in hydration, which keeps the skin feeling soft and smooth. This type of ingredient may also reduce dryness and redness while improving overall skin comfort. A product for sensitive skin needs barrier-repairing ingredients and soothing agents like ceramides and plant extracts to keep the skin calm and protected.
Sources: [Experimental Dermatology, 2025](https://pubmed.ncbi.nlm.nih.gov/39912256/), [Journal of Cosmetic Dermatology, 2025](https://pubmed.ncbi.nlm.nih.gov/40682399/)

### Where does this cream go in a skincare routine for sensitive skin?

This moisturizer goes as the final step of your evening routine, after your cleanser, toner, and treatment. It helps keep your skin calm and hydrated, though sensitive skin often does better with a product that avoids ingredients like urea and citric acid.
Sources: [The Journal of Dermatological Treatment, 2022](https://pubmed.ncbi.nlm.nih.gov/32239984/)

### Can I use this cream with retinol, and in what order?

You can use this cream with retinol, and it works best applied after your retinol treatment in your evening routine. Using a moisturizer with ceramides and glycerin helps support your skin barrier and may reduce dryness and irritation while you use retinol.
Sources: [Cutis, 2006](https://pubmed.ncbi.nlm.nih.gov/17121065/), [Journal of Drugs in Dermatology, 2012](https://pubmed.ncbi.nlm.nih.gov/22648223/)

### How often should I use this cream?

You can use this cream daily as part of your morning and evening routine, though a moisturizer for sensitive skin also needs soothing ingredients to calm redness and irritation.
Sources: [Journal of Cosmetic Dermatology, 2020](https://pubmed.ncbi.nlm.nih.gov/32141711/), [Health Science Reports, 2021](https://pubmed.ncbi.nlm.nih.gov/34141902/)

### Can this cream clog pores, cause breakouts or purging for sensitive skin?

This cream may cause breakouts for some people with sensitive skin, as reviewers moderately complain about this issue. To better suit sensitive skin, a moisturizer of this type needs soothing ingredients that calm irritation without heavy oils that can clog pores.

### Can I use this cream around the eyes or on my body?

This cream is safe to use on the body and around the eyes, though the skin on the body and the thin skin around the eyes may need extra targeted ingredients to keep dry areas smooth and soft.
Sources: [Surgical and Radiologic Anatomy, 2002](https://pubmed.ncbi.nlm.nih.gov/12375070/)

### Is this cream fragrance-free and alcohol-free?

Yes, it has no fragrance and no drying alcohol.

## Alternatives for sensitive skin

- [COSRX Advanced Snail 96 Mucin Power Essence](https://lovi.care/skincare/it/p/cosrx/advanced-snail-96-mucin-power-essence/for/sensitive-skin) — Superior fit — €12.09 at Amazon
- [COSRX Advanced Snail 92 All in One Cream](https://lovi.care/skincare/it/p/cosrx/advanced-snail-92-all-in-one-cream/for/sensitive-skin) — Superior fit — €16.22 at Amazon
- [belif The True Cream Aqua Bomb](https://lovi.care/skincare/it/p/belif/the-true-cream-aqua-bomb/for/sensitive-skin) — High fit — €35.00 at Amazon

## Pairs well with

- Cleanser: [La Roche-Posay Hydrating Gentle Cleanser](https://lovi.care/skincare/it/p/la-roche-posay/toleriane-hydrating-gentle-cleanser/for/sensitive-skin) — Superior fit — €17.59 at Amazon
- Soothing Toner: [Pixi Milky Tonic](https://lovi.care/skincare/it/p/pixi/milky-tonic/for/sensitive-skin) — Superior fit — €30.10 at Amazon
- Moisturizer with Sun Protection: [Clinique Mineral Sunscreen Fluid for Face SPF 50](https://lovi.care/skincare/it/p/clinique/broad-spectrum-spf-50-mineral-sunscreen-fluid-for-face/for/sensitive-skin) — Superior fit — €19.21 at Amazon

## Where to buy

- Notino: €11.60 (https://www.notino.it/the-ordinary/natural-moisturizing-factors-phytoceramides-crema-idratante-viso-con-ceramidi/p-16199787/)
- Lookfantastic: €23.00 (https://www.lookfantastic.it/p/the-ordinary-natural-moisturizing-factors-and-phytoceramides-cream-100ml/14239224/)
Prices checked 10 Oct 2026.

## Ingredients

Water, Caprylic Capric Triglyceride, Cetyl Ethylhexanoate, Isodecyl Neopentanoate, Glycerin, Propanediol, Polyglyceryl-6 Polyricinoleate, Hydrogenated Oil, Polyglyceryl-2 Isostearate, Isosorbide Dicaprylate, Disteardimonium Hectorite, Phytosteryl Canola Glycerides, Glycosphingolipids, Glycolipids, Linoleic Acid, Oleic Acid, Palmitic Acid, Stearic Acid, Arginine, Glycine, Alanine, Serine, Proline, Threonine, Glutamic Acid, Lysine Hcl, Betaine, Xylitylglucoside, Anhydroxylitol, Xylitol, Glucose, Maltose, Fructose, Trehalose, Sodium Pca, Pca, Sodium Lactate, Urea, Allantoin, Sodium Hyaluronate, Lecithin, Triolein, Dimethyl Isosorbide, Pentylene Glycol, Tocopherol, Hydroxymethoxyphenyl Decanone, Citric Acid, Trisodium Ethylenediamine Disuccinate, Magnesium Sulfate, Sodium Chloride, Sodium Hydroxide, Phenoxyethanol, Chlorphenesin
## About the Lovi Fit

Lovi: Unbiased, science-based skincare AI trained on real user outcomes.

Lovi calculates every fit score from the full ingredient list with brand-independent rules its dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update. Levels from best to worst: Superior, High, Average, Low, Caution, Warning.

Behind this fit score: Nadia Kapleva, MS (Co-founder, Medical Director); Alexey Shagraev, PhD (Co-founder, CEO and CTO); Dr. Sofía Perea Pérez, MD, MSc (Medical Board); Aishani Shah, MD (Medical Board); Asya Zubkova, MS (Medical Board); Hanna Kurets, MD (Medical Board, Medical Advisor); Elina Nazarenko, MD (Medical Board); Victoria Derkova, MS (Medical Board).

Page built Nov 8, 2026.

More from Lovi: https://lovi.care/skincare/llms.txt

## This page in other countries

- United States: https://lovi.care/skincare/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/sensitive-skin
- United Kingdom: https://lovi.care/skincare/uk/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/sensitive-skin
- Ireland: https://lovi.care/skincare/ie/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/sensitive-skin
- Germany: https://lovi.care/skincare/de/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/sensitive-skin
- France: https://lovi.care/skincare/fr/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/sensitive-skin
- Italy: https://lovi.care/skincare/it/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/sensitive-skin (this page)
- Netherlands: https://lovi.care/skincare/nl/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/sensitive-skin
- Spain: https://lovi.care/skincare/es/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/sensitive-skin
- Canada: https://lovi.care/skincare/ca/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/sensitive-skin
- Australia: https://lovi.care/skincare/au/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/sensitive-skin
- Singapore: https://lovi.care/skincare/sg/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/sensitive-skin
- Saudi Arabia: https://lovi.care/skincare/sa/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/sensitive-skin
- United Arab Emirates: https://lovi.care/skincare/ae/p/the-ordinary/natural-moisturizing-factors-phytoceramides/for/sensitive-skin