La Roche-Posay Toleriane Caring Wash for dry sensitive skin
Niacinamide
Glycerin
Ceramide Np
Panthenol
Pentaerythrityl Tetraethylhexanoate
Superior
- SuperiorDry Skin Fit
- SuperiorEffectiveness
- ExcellentSafety
One of the best cleansers for dry sensitive skin.
This fit is calculated for the concerns frequently associated with dry sensitive skin: flakiness, tightness, redness, fine lines, and wrinkles. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.
Page built Nov 8, 2026How the Fit score works
Lovi Assistant explains
- Excellent suitability for your dry and sensitive skin as Glycerin and Ceramide NP provide superior hydration and barrier support, while coco-betaine and glycerin effectively cleanse pores without stripping moisture.
- Niacinamide and panthenol further enhance skin comfort and barrier function, addressing your dry or flaky skin concerns.
- The formulation is exceptionally safe for your skin type, containing no harsh ingredients and featuring soothing components.
How to apply
- Use your cleanser AM and PM every day to keep your face fresh. Start slowly once a day if your dry skin feels sensitive at first.
- Apply your cleanser first thing in your routine before any toner or moisturizer. Follow the usual steps for your AM or PM daily routine.
- Gently massage the cleanser onto your face using soft circular motions. Avoid harsh rubbing to protect your dry skin.
- Apply the cleanser to slightly damp skin to help it clean gently without stripping moisture. This method is very safe for sensitive and dry skin types.
- Rinse thoroughly with lukewarm water and avoid the delicate eye area. Always do a patch test before using the product for the first time.
People Say
★4.5Overall rating based on 300+ reviewsUsers with dry, sensitive, and reactive skin frequently praise this cleanser for its milky, non-foaming texture that effectively cleanses without stripping the moisture barrier, leaving skin soft and calm. However, those with oily skin or who wear heavy makeup often find it too gentle, sometimes requiring a second cleanse to feel fully clean.
Highlights
Gentle & non-stripping Mostly Mentioned
- “skin feels soft not stripped”
- “doesn't leave face tight”
- “gentlest cleanser I've used”
- “perfect for morning cleanse”
Hydrating & soothing Often Mentioned
- “calms my redness”
- “leaves skin feeling hydrated”
- “restores moisture barrier”
Creamy texture Sometimes Noted
- “lovely milky texture”
- “smooth and creamy”
- “glides on skin”
- “feels like a lotion”
Fragrance-free Sometimes Noted
- “no scent irritation”
- “great for fragrance allergy”
- “smells like nothing”
- “safe for sensitive eyes”
Poor makeup removal Sometimes Noted
- “doesn't remove mascara”
- “need to double cleanse”
- “left makeup residue”
- “not for heavy makeup”
Residue sensation Rarely Noted
- “feels like a film”
- “hard to rinse off”
- “residue left on skin”
- “slippery after rinsing”
Stinging on broken Rarely Noted
- “burned my sensitive cheeks”
- “caused slight tingling”
Too mild for oily Rarely Noted
- “didn't remove oil”
- “pores felt clogged”
- “too gentle for summer”
- “forehead still shiny”
Sources: lovi.care, chemistwarehouse.com.au, beautycrew.com.au, gopicky.com, influenster.com, londondrugs.com, and more
Questions and answers
What makes Toleriane Caring Wash one of the best fits for dry sensitive skin?
This cleanser is an exceptional fit for dry sensitive skin because glycerin and ceramide NP provide superior hydration and barrier support while cleansing pores without stripping moisture. Niacinamide and panthenol further enhance skin comfort and barrier function to address flaky areas, and the gentle formula contains no harsh ingredients.
Which ingredients make this cleanser a good fit for dry sensitive skin?
Glycerin and ceramide NP make this cleanser a great fit by providing deep hydration and supporting your skin barrier, while niacinamide and panthenol help calm and soothe dry, flaky areas. It is exceptionally safe and cleanses pores without stripping away your natural moisture.
What does Niacinamide do for dry sensitive skin?
Niacinamide helps dry sensitive skin by calming irritation and keeping moisture locked in so your face feels soft and smooth. It works to build up your skin barrier and calm redness while being very gentle and unlikely to cause irritation.
Journal of Cosmetic Dermatology, 2004International Journal of Pharmaceutics, 2013
What does Glycerin do for dry sensitive skin?
Glycerin helps dry sensitive skin by drawing moisture into the skin and keeping it there, making the skin soft and smooth. It is very gentle and unlikely to cause irritation while improving how well the skin holds onto water. This type of skin needs ingredients that boost hydration and repair the barrier without causing stinging.
Clinical, Cosmetic and Investigational Dermatology, 2017The British Journal of Dermatology, 2008
Where does this cleanser go in a skincare routine for dry sensitive skin?
This cleanser goes in both your morning and evening skincare routines as the first step before toners, treatments, or moisturizers. Using a mild cleanser like this helps improve visual dryness and supports your skin barrier without stripping away moisture.
Can I use this cleanser with retinol, and in what order?
You can use this cleanser in the same routine as retinol by applying the cleanser first on damp skin, rinsing thoroughly, and then following with your retinol treatment once your skin is dry. Using a gentle, barrier-supporting cleanser helps minimize dryness and irritation while you use active ingredients like retinol.
How often should I use this cleanser?
You can use this cleanser twice a day as part of your morning and evening routine. Using a gentle cleanser daily helps wash away impurities while maintaining your skin's moisture and supporting comfort.
Can this cleanser clog pores, cause breakouts or purging for dry sensitive skin?
This cleanser is unlikely to clog pores or cause breakouts for dry sensitive skin. Its gentle ingredients cleanse pores effectively while helping to keep the skin calm and hydrated.
The Journal of Dermatological Treatment, 2017Skin Pharmacology and Physiology, 2022
Can I use this cleanser around the eyes or on my body?
Yes, you can use this cleanser on the thin skin around your eyes and on your body because its gentle formulation cleanses pores without stripping moisture while offering excellent safety and barrier support for dry and sensitive skin.
Surgical and Radiologic Anatomy, 2002The Journal of Dermatological Treatment, 2017
Is this cleanser fragrance-free and alcohol-free?
Yes, it has no fragrance and no drying alcohol.
What the research says
A lipid mixture enriched by ceramide NP with fatty acids of diverse chain lengths significantly improved skin barrier recovery rate, stratum corneum integrity, and hydration compared to a vehicle cream in healthy adult male volunteers with corticosteroid-impaired skin.
Skin Pharmacology and Physiology, 2022A new topical panthenol-containing emollient significantly improved transepidermal water loss reduction, stratum corneum hydration, and intercellular lipid lamellae length compared with control in healthy subjects without negatively impacting bacterial viability.
The Journal of Dermatological Treatment, 2017A panthenol-enriched mask significantly decreased erythema and hyperpigmentation, increased sebum and stratum corneum moisture, and reduced transepidermal water loss compared to a saline dressing in 60 subjects undergoing facial laser treatment.
Journal of Cosmetic Dermatology, 2025Topical post-laser application of human adipocyte-derived mesenchymal stem cell media combined with niacinamide significantly improved wrinkle index, melanin index, patient satisfaction, and investigator esthetic improvement scores compared to vehicle cream in patients with aging skin.
Journal of Cosmetic Dermatology, 2021Topical nicotinamide prevented solar-simulated UV-induced immunosuppression in healthy volunteers, and men experienced immunosuppression at solar-simulated UV doses three times lower than those required for women.
The Journal of Investigative Dermatology, 2008Topical 5% niacinamide applied twice daily for 12 weeks reduced fine lines and wrinkles, hyperpigmented spots, red blotchiness, and skin sallowness, and improved skin elasticity compared to vehicle control in 50 female white subjects with facial photoaging.
Dermatologic Surgery, 2005A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women.
Clinical, Cosmetic and Investigational Dermatology, 2017The emollient V0034CR significantly reduced TEWL compared to vehicle and vehicle plus glycerol, and significantly increased corneometry scores compared to vehicle and vehicle plus petrolatum in healthy volunteers with dry skin, demonstrating combined barrier function improvement from petrolatum and hydration improvement from glycerol.
Journal of Cosmetic Dermatology, 2020Ten days of treatment with a cream containing 20% glycerin significantly increased skin hydration measured by corneometer values in 17 healthy volunteers compared to a placebo cream, but showed no influence on transepidermal water loss or skin sensitivity to an irritating surfactant.
International Journal of Cosmetic Science, 2001Topical dexpanthenol acts as a moisturizer, improves stratum corneum hydration, accelerates wound healing and epidermal regeneration, reduces erythema, and improves symptoms of skin irritation compared to vehicle or no pretreatment.
American Journal of Clinical Dermatology, 2002Moisturizer containing 5% panthenol, madecassoside, and copper-zinc-manganese decreased adverse reactions and downtime after ablative fractional carbon dioxide laser resurfacing with comparable efficacy to 0.02% triamcinolone acetonide cream in 20 subjects.
Journal of Cosmetic Dermatology, 2019Topical dexpanthenol formulated in lipophilic vehicles improved stratum corneum hydration and reduced transepidermal water loss compared to vehicle control in humans.
Arzneimittel-Forschung, 2000
Ingredients
Water, Glycerin, Pentaerythrityl Tetraethylhexanoate, Propylene Glycol, Ammonium Polyacryloyldimethyl Taurate, Polysorbate 60, Ceramide Np, Niacinamide, Sodium Chloride, Coco-Betaine, Disodium Edta, Caprylyl Glycol, Panthenol, T-Butyl Alcohol, Tocopherol Vitamin E
Behind this fit score
Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.
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Co-founder, Medical Director
Cosmetic chemist, cosmetologist, aesthetic products developer
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Co-founder, CEO and CTO
PhD in computer science, 3x US patent holder, ex-Google, ex-Yandex
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Dr. Sofía Perea Pérez, MD, MSc
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Aesthetic medicine practitioner, MSc in Longevity and Anti-Aging Medicine
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Medical Board
Specialist dermatologist, MBBS, MD, IFAAD
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Cosmetic chemist, SCS, IFSCC member
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Medical Board, Medical Advisor
Dermatology MD
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Elina Nazarenko, MD
Medical Board
Dermatology and diagnostic consultant
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Victoria Derkova, MS
Medical Board
Cosmetic chemist, cosmetic development technologist
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