# iS Clinical Cleansing Complex for sensitive skin

**Lovi Fit: Superior fit for sensitive skin.**
Normal Skin Fit: Superior · Effectiveness: High · Safety: Excellent.

Page: https://lovi.care/skincare/it/p/is-clinical/cleansing-complex/for/sensitive-skin

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for Italy.

Brand: [iS Clinical](https://lovi.care/skincare/it/brands/is-clinical)
Category: [Cleansers](https://lovi.care/skincare/it/best/cleansers)

This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores based on a full skin profile (12D face scan, goals, preferences), use the Lovi app.

One of the best cleansers for sensitive skin.

## Why this fit

- Excellent suitability for your normal skin and effective for redness and irritation due to the presence of glycerin for humectant action and willow bark extract for mild keratolytic action, which are beneficial for maintaining skin hydration and promoting gentle exfoliation.
- Disodium laureth sulfosuccinate and willow bark extract offer excellent cleansing and pore decongestion, while Chamomilla Recutita Flower Extract and Camellia Sinensis Leaf Extract help calm inflammation.
- The safety profile is excellent for your sensitive skin, with no risks of irritation due to the absence of harsh ingredients and the presence of soothing components.

## Fit by skin type

- [Oily skin](https://lovi.care/skincare/it/p/is-clinical/cleansing-complex/for/oily-skin): Superior
- [Dry skin](https://lovi.care/skincare/it/p/is-clinical/cleansing-complex/for/dry-skin): Average
- [Combination skin](https://lovi.care/skincare/it/p/is-clinical/cleansing-complex/for/combination-skin): Superior
- [Sensitive skin](https://lovi.care/skincare/it/p/is-clinical/cleansing-complex/for/sensitive-skin): Superior (this page)
- [Acne-prone skin](https://lovi.care/skincare/it/p/is-clinical/cleansing-complex/for/acne-prone-skin): High
- [Skin with dark spots](https://lovi.care/skincare/it/p/is-clinical/cleansing-complex/for/dark-spots): High
- [Mature skin](https://lovi.care/skincare/it/p/is-clinical/cleansing-complex/for/mature-skin): High
- [Dry sensitive skin](https://lovi.care/skincare/it/p/is-clinical/cleansing-complex/for/dry-sensitive-skin): Average
- [Oily acne-prone skin](https://lovi.care/skincare/it/p/is-clinical/cleansing-complex/for/oily-acne-prone-skin): Superior

## Key ingredients

Willow Bark Extract, Asiaticoside, Madecassic Acid, Ascorbyl Palmitate, Tocopheryl Acetate

## What the research says

- A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women. ([Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/))
- Cosmetic formulations containing 5% Centella asiatica extract showed the best efficacy in improving skin moisture and decreasing transepidermal water loss, while also exhibiting antiinflammatory properties in 25 volunteers compared to baseline measurements. ([Indian Journal of Pharmaceutical Sciences, 2016](https://pubmed.ncbi.nlm.nih.gov/27168678/))
- Topical application of 0.05% w/w ECa 233 gel reduced erythema index by 0.03 U and improved early crusting and general wound appearance compared to placebo in thirty individuals undergoing facial laser resurfacing. ([Journal of Alternative and Complementary Medicine, 2020](https://pubmed.ncbi.nlm.nih.gov/32310680/))
- The novel high-payload nanosuspension system of Centella asiatica extract increased skin accumulation of asiatic acid, madecassic acid, and asiaticoside by 5-, 4-, and 4.5-fold respectively compared to a marketed cream in porcine skin, with no local skin irritation in normal rats. ([International Journal of Nanomedicine, 2021](https://pubmed.ncbi.nlm.nih.gov/34764648/))
- A botanical face cleanser with hops and willow bark extract continuously reduced skin sebum levels without reactive seborrhea after treatment in 21 healthy volunteers compared to a sodium laureth sulfate cleanser, with neither cleanser causing skin irritation. ([Journal of Cosmetic Dermatology, 2019](https://pubmed.ncbi.nlm.nih.gov/30022595/))
- Bioactive lipid nanocarriers co-loaded with willow bark or ivy leaf extracts and UV-filters provided pronounced UVA photoprotection up to an SPF-equivalent value of 13 and a maximum in vivo skin hydration effect of 97% when prepared with pomegranate oil. ([Nanomaterials, 2022](https://pubmed.ncbi.nlm.nih.gov/35889587/))
- A topical serum containing 0.5% salicin applied twice daily reduced visible signs of skin aging, including wrinkles and tactile roughness, in 30 female subjects over 12 weeks compared to baseline. ([Journal of Cosmetic Dermatology, 2010](https://pubmed.ncbi.nlm.nih.gov/20883292/))
- Moisturizer containing 5% panthenol, madecassoside, and copper-zinc-manganese decreased adverse reactions and downtime after ablative fractional carbon dioxide laser resurfacing with comparable efficacy to 0.02% triamcinolone acetonide cream in 20 subjects. ([Journal of Cosmetic Dermatology, 2019](https://pubmed.ncbi.nlm.nih.gov/30945430/))
- Topical treatment with 5% vitamin C and 0.1% madecassoside significantly improved clinical scores for wrinkles, suppleness, firmness, roughness, and skin hydration, along with functional and structural remodeling of the elastic fiber network in 20 female volunteers with photoaged skin after 6 months compared to baseline. ([Experimental Dermatology, 2008](https://pubmed.ncbi.nlm.nih.gov/18503551/))
- Treatment with an asiaticoside-containing cream applied twice daily for 12 weeks significantly improved periorbital wrinkles in 65% of 27 female volunteers compared to a vehicle control cream. ([International Journal of Cosmetic Science, 2008](https://pubmed.ncbi.nlm.nih.gov/18452433/))
- Topical application of 5% vitamin C cream significantly improved global clinical scores, increased skin microrelief density, and induced elastic tissue repair in photoaged skin compared to excipient control in healthy female volunteers. ([Experimental Dermatology, 2003](https://pubmed.ncbi.nlm.nih.gov/12823436/))
- Ascorbic acid 2-glucoside gel significantly reduced gingival melanin pigmentation after 4 weeks compared to placebo in 73 subjects with symmetric pigmentation. ([Journal of Periodontology, 2009](https://pubmed.ncbi.nlm.nih.gov/19186973/))
- Topical application of VC-IP cream twice daily for 8 weeks reduces periorbital wrinkles in female subjects compared to a placebo cream. ([Journal of Cosmetic Dermatology, 2022](https://pubmed.ncbi.nlm.nih.gov/34910367/))
- Topical application of an antioxidant serum containing 15% ascorbic acid, 0.5% ferulic acid, and 1% tocopherol prevented particulate matter-induced degradation of extracellular matrix components, inflammation, and oxidative stress in the skin of 15 female volunteers compared to untreated controls. ([Journal of Cosmetic Dermatology, 2025](https://pubmed.ncbi.nlm.nih.gov/40642809/))
- Dermatological products containing d-alpha tocopheryl acetate showed non-comedogenic potential with less than a 50% increase in microcomedones in 12 healthy male subjects compared to octyl palmitate. ([Contemporary Clinical Trials Communications, 2021](https://pubmed.ncbi.nlm.nih.gov/34471722/))
- Topical application of an antioxidant mix containing 15% ascorbic acid, 0.5% ferulic acid, and 1% tocopherol prevented PM and UV-induced skin barrier perturbation, lipid peroxidation, inflammatory markers, MMP9 activation, and Type I collagen loss in 15 healthy females compared to untreated exposed skin. ([Journal of Cosmetic Dermatology, 2024](https://pubmed.ncbi.nlm.nih.gov/38590207/))

## What reviewers say

Based on a very large amount of data, this gel cleanser is widely celebrated for balancing deep cleansing with gentle hydration, making it particularly effective for acne-prone or sensitive skin. Users consistently report that it refines texture and minimizes pores without stripping the skin's natural moisture barrier.

- Liked: Gentle and non-stripping (mostly mentioned)
- Liked: Clears acne/pores (often mentioned)
- Liked: Versatile multitasker (sometimes noted)
- Disliked: High price point (sometimes noted)
- Disliked: Can be drying (rarely noted)
- Disliked: Makeup removal issues (rarely noted)

## How to apply

- Use your cleanser in the AM and PM routines every day. Start using it daily since your sensitive skin needs gentle care.
- Apply this first in your morning and evening skincare routine before toner and moisturizer. This clears away dirt without upsetting your skin.
- Gently massage a small amount onto your face using soft circles. Avoid any rough rubbing to keep redness away.
- Apply the cleanser on slightly damp skin to help it wash away impurities softly. Clean skin feels fresh and comfortable afterwards.
- Avoid getting the cleanser in your eyes and do a quick patch test before first use. Rinse thoroughly with lukewarm water.
- Video: https://storage.pora.ai/6a08416bd9315041c09c72f61cf27cc1.mp4

## Questions and answers

### What makes iS Clinical Cleansing Complex one of the best fits for sensitive skin?

iS Clinical Cleansing Complex is one of the best fits for sensitive skin because it gently cleanses and clears pores while keeping skin hydrated. It also helps calm redness and irritation with a very safe formula that is unlikely to cause any discomfort.
Sources: [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/), [Indian Journal of Pharmaceutical Sciences, 2016](https://pubmed.ncbi.nlm.nih.gov/27168678/)

### Which ingredients make this cleanser a good fit for sensitive skin?

This cleanser is a great fit for sensitive skin because it uses glycerin to keep skin hydrated and willow bark extract for gentle exfoliation without irritation. It also includes calming chamomile and green tea extracts, along with soothing centella ingredients like asiaticoside and madecassic acid to help calm redness and inflammation.
Sources: [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/), [Indian Journal of Pharmaceutical Sciences, 2016](https://pubmed.ncbi.nlm.nih.gov/27168678/)

### What does Willow Bark Extract do for sensitive skin?

Willow bark extract helps calm red and irritated skin because it has gentle anti-inflammatory properties similar to those found in soothing treatments. It is unlikely to cause irritation and may even help clear up discomfort.

### What does Asiaticoside do for sensitive skin?

Asiaticoside helps calm sensitive skin and supports skin barrier repair. It is unlikely to cause irritation and may reduce redness and discomfort.
Sources: [European Journal of Pharmacology, 2026](https://pubmed.ncbi.nlm.nih.gov/41802486/), [Indian Journal of Pharmaceutical Sciences, 2016](https://pubmed.ncbi.nlm.nih.gov/27168678/)

### Where does this cleanser go in a skincare routine for sensitive skin?

This cleanser fits well in both your morning and evening routines, used right after your makeup remover at night. It is very gentle on sensitive skin, helping to keep it hydrated while calming redness and irritation.
Sources: [The Journal of Dermatological Treatment, 2022](https://pubmed.ncbi.nlm.nih.gov/32239984/), [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/)

### Can I use this cleanser with retinol, and in what order?

You can use this cleanser in the same routine as your retinol, applying the cleanser first to clean your skin before you put on your retinol treatment. This cleanser is very gentle on sensitive skin and is unlikely to cause irritation when paired with active treatments, helping keep your face feeling soft and calm.
Sources: [Cutis, 2006](https://pubmed.ncbi.nlm.nih.gov/17121065/)

### How often should I use this cleanser?

You can use this cleanser twice a day as part of your morning and evening routine, because it has an exceptionally safe and gentle formula for sensitive skin. It effectively washes and clears pores while helping keep skin calm and hydrated without causing irritation.
Sources: [The Journal of Dermatological Treatment, 2022](https://pubmed.ncbi.nlm.nih.gov/32239984/), [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/)

### Can this cleanser clog pores, cause breakouts or purging for sensitive skin?

This cleanser is unlikely to clog pores or cause breakouts for sensitive skin because it provides thorough pore decongestion while remaining gentle. Its formulation features soothing ingredients and lacks harsh components, making it very safe and well-suited for keeping sensitive skin calm and clear.
Sources: [International Journal of Nanomedicine, 2021](https://pubmed.ncbi.nlm.nih.gov/34764648/), [Indian Journal of Pharmaceutical Sciences, 2016](https://pubmed.ncbi.nlm.nih.gov/27168678/)

### Can I use this cleanser around the eyes or on my body?

Yes, you can use this cleanser around the eyes and on your body because its gentle ingredients and soothing components provide an excellent safety profile with no risks of irritation. It helps keep skin hydrated and calm while cleansing effectively.

### Is this cleanser fragrance-free and alcohol-free?

Yes, it has no fragrance and no drying alcohol.

## Alternatives for sensitive skin

- [Missha Super Aqua Ultra Hyalron Cleansing Foam](https://lovi.care/skincare/it/p/missha/super-aqua-ultra-hyalron-cleansing-foam/for/sensitive-skin) — High fit — €13.60 at Amazon
- [Pyunkang Yul Calming Low pH Foaming Cleanser](https://lovi.care/skincare/it/p/pyunkang-yul/calming-low-ph-foaming-cleanser/for/sensitive-skin) — High fit — €8.69 at Amazon
- [Grown Alchemist Hydra-Restore Cream Cleanser](https://lovi.care/skincare/it/p/grown-alchemist/hydra-restore-cream-cleanser/for/sensitive-skin) — High fit — €44.00 at Amazon

## Pairs well with

- Soothing Toner: [Pixi Milky Tonic](https://lovi.care/skincare/it/p/pixi/milky-tonic/for/sensitive-skin) — Superior fit — €30.10 at Amazon
- Moisturizer with Sun Protection: [Clinique Mineral Sunscreen Fluid for Face SPF 50](https://lovi.care/skincare/it/p/clinique/broad-spectrum-spf-50-mineral-sunscreen-fluid-for-face/for/sensitive-skin) — Superior fit — €19.21 at Amazon
- Pre-Cleanser: [MISSHA Ultra Hyalon Cleansing Cream](https://lovi.care/skincare/it/p/missha/ultra-hyalon-cleansing-cream/for/sensitive-skin) — Superior fit — €15.90 at Amazon

## Where to buy

No store in Italy has a checked price for this product, so the page shows none.

## Ingredients

Water, Disodium Laureth Sulfosuccinate, Cocamidopropyl Betaine, Peg-30 Glyceryl Cocoate, Glycerin, Propylene Glycol, Hydroxyethylcellulose, Willow Bark Extract, Saccharum Officinarum Extract, Camellia Sinensis Leaf Extract, Chamomilla Recutita Flower Extract Matricaria Flower Extract, Asiaticoside, Asiatic Acid, Madecassic Acid, Ascorbyl Palmitate, Tocopheryl Acetate, Retinyl Palmitate, Iodopropynyl Butylcarbamate, Phenoxyethanol
## About the Lovi Fit

Lovi: Unbiased, science-based skincare AI trained on real user outcomes.

Lovi calculates every fit score from the full ingredient list with brand-independent rules its dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update. Levels from best to worst: Superior, High, Average, Low, Caution, Warning.

Behind this fit score: Nadia Kapleva, MS (Co-founder, Medical Director); Alexey Shagraev, PhD (Co-founder, CEO and CTO); Dr. Sofía Perea Pérez, MD, MSc (Medical Board); Aishani Shah, MD (Medical Board); Asya Zubkova, MS (Medical Board); Hanna Kurets, MD (Medical Board, Medical Advisor); Elina Nazarenko, MD (Medical Board); Victoria Derkova, MS (Medical Board).

Page built Nov 8, 2026.

More from Lovi: https://lovi.care/skincare/llms.txt

## This page in other countries

- United States: https://lovi.care/skincare/p/is-clinical/cleansing-complex/for/sensitive-skin
- United Kingdom: https://lovi.care/skincare/uk/p/is-clinical/cleansing-complex/for/sensitive-skin
- Ireland: https://lovi.care/skincare/ie/p/is-clinical/cleansing-complex/for/sensitive-skin
- Germany: https://lovi.care/skincare/de/p/is-clinical/cleansing-complex/for/sensitive-skin
- France: https://lovi.care/skincare/fr/p/is-clinical/cleansing-complex/for/sensitive-skin
- Italy: https://lovi.care/skincare/it/p/is-clinical/cleansing-complex/for/sensitive-skin (this page)
- Netherlands: https://lovi.care/skincare/nl/p/is-clinical/cleansing-complex/for/sensitive-skin
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