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BY ECOM Heartleaf Ampoule for dry sensitive skin

Average

  • AverageDry Skin Fit
  • AverageEffectiveness
  • Low RiskSafety

Works for dry sensitive skin; other serums fit it better.

This fit is calculated for the concerns frequently associated with dry sensitive skin: flakiness, tightness, redness, fine lines, and wrinkles. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.

Page built Nov 8, 2026How the Fit score works

Lovi Assistant explains

  • Offers moderate hydration for your dry skin, as Glycerin and Polyquaternium-51 provide some moisture, but it lacks sufficient emollient and occlusive ingredients for optimal results.
  • The formulation excels at treating acne-prone skin with Houttuynia Cordata Extract and Willow Bark Extract to decongest pores and reduce blemishes.
  • While generally safe, the presence of alcohol poses a slight risk of irritation for your sensitive skin.

How to apply

  • Use this PM routine for your evening skincare. Start using the serum 3 times a week and increase to daily use if your skin feels comfortable.
  • Apply the serum after cleansing and toner, but right before your moisturizer. This step locks in deep hydration for dry skin.
  • Gently press 2-3 drops of the serum into your skin using your palms. Let it absorb completely for a minute ⏱ before applying your next product.
  • Since your skin is sensitive, apply the serum on completely dry skin for better tolerance and less irritation.
  • Avoid the sensitive eye area during application. Always do a patch test before your first use to ensure your skin reacts well.

People Say

★3.9Overall rating based on 800+ reviews

Users with oily and acne-prone skin frequently report that this ampoule effectively soothes inflammation and provides a cooling sensation. A moderate number of users also find it hydrating and notice some pore refining effects. A significant minority of reviewers mention a sticky finish and a strong alcohol scent, with some experiencing irritation or breakouts. Results for pore shrinking are mixed.

Highlights

  • Hydrating texture Often Mentioned
    • “Absorbs beautifully”
    • “Liquid-gel consistency”
    • “Feels refreshing and moisturizing”
  • Soothing and calming Often Mentioned
    • “Instantly calmed my redness”
    • “Reduced inflammation overnight”
    • “Great for heated skin”
  • Aesthetic packaging Sometimes Noted
    • “Bottle looks premium”
    • “Cute pastel green tint”
    • “High-quality glass dropper”
  • Pore refining Sometimes Noted
    • “Pores look cleaner”
    • “Skin texture feels smoother”
    • “Helped tighten oily zones”
  • Alcohol scent Sometimes Noted
    • “Smells like rubbing alcohol”
    • “Scent is too chemical”
    • “Strong alcohol fragrance”
  • Pore claims weak Sometimes Noted
    • “No change in pore size”
    • “Did not clear blackheads”
    • “Just a basic hydrator”
  • Sticky finish Sometimes Noted
    • “Leaves a sticky residue”
    • “Felt tacky after drying”
    • “Interfered with makeup application”
  • Caused irritation Rarely Noted
    • “Caused red bumps”
    • “Stung my sensitive skin”
    • “Broke me out immediately”

Sources: lovi.care, hwahae.co.kr, stylekorean.com, yesstyle.com, incidecoder.com, picky.com, and more

Questions and answers

How well does BY ECOM Heartleaf work for dry sensitive skin?

This ampoule works for dry sensitive skin by offering moderate hydration through ingredients like glycerin, though alcohol poses a slight risk of irritation. A product of this type needs rich moisturizing components and protective barrier support ingredients to keep dry sensitive skin smooth, calm, and comfortable.

Clinical, Cosmetic and Investigational Dermatology, 2017

Which ingredients make this serum a good fit for dry sensitive skin?

Glycerin and sodium hyaluronate help hydrate dry skin, while centella asiatica extract may calm it. However, because this product only offers moderate moisture and contains alcohol, dry sensitive skin needs a product with richer softening ingredients and heavy sealants to lock in hydration and protect the skin barrier.

Clinical, Cosmetic and Investigational Dermatology, 2017

What does Heartleaf Extract do for dry sensitive skin?

Heartleaf Extract helps calm dry sensitive skin by reducing irritation and supporting the skin barrier. It is unlikely to cause trouble and may help keep your skin feeling soft and smooth.

International Journal of Biological Macromolecules, 2025

What does Hyaluronic Acid do for dry sensitive skin?

Hyaluronic acid is a great fit for dry, sensitive skin because it brings a large boost in hydration, making the skin feel soft and smooth while improving barrier function. It helps calm tightness and dryness, and is unlikely to cause irritation.

Journal of Drugs in Dermatology, 2011Dermatology and Therapy, 2021

Where does this serum go in a skincare routine for dry sensitive skin?

This treatment goes in the evening routine after your soothing toner and before your moisturizer. Dry sensitive skin needs a product of this type that also adds rich softening ingredients and protective sealants to lock in moisture and prevent irritation.

Can I use this serum with retinol, and in what order?

You can use this treatment in your evening routine, applying it after your toner and before your moisturizer. For dry sensitive skin, this product needs rich smoothing oils and heavy protective creams to lock in moisture and prevent irritation from the alcohol content.

How often should I use this serum?

You can use this serum in the evening as part of your routine. A product of this type for dry sensitive skin needs rich moisturizers and soothing ingredients to lock in hydration and prevent irritation.

Can this serum clog pores, cause breakouts or purging for dry sensitive skin?

This serum is unlikely to clog your pores or cause breakouts, as it uses willow bark extract to help decongest them, though the alcohol may pose a slight risk of irritation for your dry sensitive skin. A product for this skin needs rich, softening, and sealing ingredients to lock in moisture effectively.

Journal of Cosmetic Dermatology, 2019

Is this serum fragrance-free and alcohol-free?

It has no fragrance and contains drying alcohol (alcohol).

What the research says

  • A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women.

    Clinical, Cosmetic and Investigational Dermatology, 2017
  • A botanical face cleanser with hops and willow bark extract continuously reduced skin sebum levels without reactive seborrhea after treatment in 21 healthy volunteers compared to a sodium laureth sulfate cleanser, with neither cleanser causing skin irritation.

    Journal of Cosmetic Dermatology, 2019
  • Benzyl Alcohol, Benzoic Acid, and Sodium Benzoate can be used safely in cosmetic formulations at concentrations up to 5%, and Benzyl Alcohol is safe up to 10% in hair dyes, despite causing nonimmunologic contact reactions.

    International Journal of Toxicology, 2001
  • Quercetin phospholipids 1% cream significantly reduced UV-, histamine-, and chemical-induced skin erythema (-10.05%) and mean wheal diameter in 30 healthy human volunteers, showing comparable efficacy to 1% dexchlorpheniramine cream.

    Clinical, Cosmetic and Investigational Dermatology, 2016
  • Quercetin-loaded niosomes formulated with Span60-RH40 at a 9:11 mass ratio improved quercetin solubility, photostability, sustained release, and transdermal penetration, yielding a skin retention 2.95 times higher than quercetin solution.

    Molecules, 2019
  • Optimized rutin-loaded glycerosomes formulated into a nanosunscreen gel demonstrated sustained drug release, greater skin permeation, good antioxidant activity, and better epidermal retention compared to the dermis, indicating high safety, stability, and sun protection factor values for topical administration.

    Gels, 2023
  • Topical application of 0.1% hyaluronic acid formulations of different molecular weights led to significant improvements in skin hydration and elasticity, with low-molecular-weight formulations also significantly reducing wrinkle depth in seventy-six female subjects compared to a vehicle control.

    Journal of Drugs in Dermatology, 2011
  • Topical application of hyaluronic acid in conjunction with free gingival graft significantly reduced donor site postoperative pain until day 7 compared to normal saline, with no significant differences in graft dimensions or patient satisfaction.

    Clinical Oral Investigations, 2022
  • Treatment with a hyaluronic acid-containing mouth rinse or topical gel led to significant lesion reduction, pain relief, and normalization of lesion color in adult patients with minor recurrent aphthous stomatitis, with the gel formulation showing an earlier healing onset at 3 days.

    BMC Oral Health, 2019
  • The emollient V0034CR significantly reduced TEWL compared to vehicle and vehicle plus glycerol, and significantly increased corneometry scores compared to vehicle and vehicle plus petrolatum in healthy volunteers with dry skin, demonstrating combined barrier function improvement from petrolatum and hydration improvement from glycerol.

    Journal of Cosmetic Dermatology, 2020
  • Ten days of treatment with a cream containing 20% glycerin significantly increased skin hydration measured by corneometer values in 17 healthy volunteers compared to a placebo cream, but showed no influence on transepidermal water loss or skin sensitivity to an irritating surfactant.

    International Journal of Cosmetic Science, 2001
  • Niacinamide/glycerin body moisturizers provided better rapid and prolonged improvement of cosmetic xerosis through functional improvement of stratum corneum barrier function compared to no treatment and conventional moisturizers in female subjects.

    Journal of Drugs in Dermatology, 2012
  • Topical application of 0.05% w/w ECa 233 gel reduced erythema index by 0.03 U and improved early crusting and general wound appearance compared to placebo in thirty individuals undergoing facial laser resurfacing.

    Journal of Alternative and Complementary Medicine, 2020
  • Moisturizer containing 5% panthenol, madecassoside, and copper-zinc-manganese decreased adverse reactions and downtime after ablative fractional carbon dioxide laser resurfacing with comparable efficacy to 0.02% triamcinolone acetonide cream in 20 subjects.

    Journal of Cosmetic Dermatology, 2019
  • Topical treatment with 5% vitamin C and 0.1% madecassoside significantly improved clinical scores for wrinkles, suppleness, firmness, roughness, and skin hydration, along with functional and structural remodeling of the elastic fiber network in 20 female volunteers with photoaged skin after 6 months compared to baseline.

    Experimental Dermatology, 2008
  • Topical application of curcumin or turmeric treats various skin conditions by leveraging antioxidant, anti-inflammatory, and antimicrobial properties.

    Skin Pharmacology and Physiology, 2023
  • Topical formulations of curcumin target oxidative damage and inflammation to improve wound healing in animal models.

    Drug Discovery Today, 2017
  • A curcumin-loaded spanlastic anti-aging gel utilizing formula F5 incorporated into 2% HPMC E50 demonstrated sustained release action, compatibility, and the ability to penetrate skin layers to a depth of about 112.5 um without signs of irritation.

    Saudi Pharmaceutical Journal, 2024

Why other serums fit dry sensitive skin better

  • Tocopherol succinate-loaded ethosomal gel increased skin deposition, stability, moisture, and mechanical properties in 13 human subjects compared to a control gel over 12 weeks.

    Journal of Cosmetic Dermatology, 2022
  • In 50 participants with sensitive skin, a Ceramide NP C15-containing emollient improved skin barrier function with a significant reduction in transepidermal water loss and induced modest changes in skin microbiota compared to the vehicle.

    Skin Pharmacology and Physiology, 2026
  • Hydrogels containing vitamin E-loaded nanostructured lipid carriers exhibited better occlusive properties and long-lasting effects, while vitamin E-loaded nanoemulsions performed a faster skin hydration effect and were selected as more attractive for skin application.

    Colloids and Surfaces. B, Biointerfaces, 2019

Ingredients

Houttuynia Cordata Extract, Methylpropanediol, Butylene Glycol, Glycerin, 2-Hexanediol, Cyclohexasiloxane, Laminaria Japonica Extract, Eclipta Prostrata Leaf Extract, Camellia Sinensis Leaf Extract, Centella Asiatica Extract, Melia Azadirachta Flower Extract, Melia Azadirachta Leaf Extract, Lemon Fruit Extract, Monarda Didyma Leaf Extract, Citrus Aurantium Dulcis Fruit Extract, Anthemis Nobilis Flower Extract, Avena Sativa Kernel Extract Oat Kernel Extract, Pteris Multifida Extract, Cynara Scolymus Leaf Extract, Curcuma Longa Root Extract, Ocimum Sanctum Leaf Extract, Chestnut Shell Extract, Piper Methysticum Stem Extract Root Leaf, Panax Ginseng Extract Berry, Corallina Officinalis Extract, Willow Bark Extract, Glycyrrhiza Glabra Root Extract Licorice Root Extract, Paeonia Albiflora Root Extract, Cnidium Officinale Root Extract, Pueraria Thunbergiana Root Extract, Portulaca Oleracea Extract, Enantia Chlorantha Bark Extract, Persea Gratissima Fruit Extract Avocado Fruit Extract, Hydrogenated Lecithin, Sodium Hyaluronate, Water-Soluble Collagen, Aloe Barbadensis Leaf Juice, Sh-Polypeptide-19, Ammonium Acryloyldimethyltaurate Vp Copolymer, Xanthan Gum, Water, Carbomer, Fructooligosaccharides, Beta-Glucan, Disodium Edta, Tromethamine, Polyquaternium-51, Hydrolyzed Hyaluronic Acid, Alcohol, Lecithin, Pistacia Lentiscus Gum, Maltodextrin, Sodium Phosphate, Sh-Oligopeptide-1, Sh-Oligopeptide-2, Sh-Polypeptide-1, Oleanolic Acid, Ethylhexylglycerin, Caprylyl Glycol

Behind this fit score

Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.

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