# Lancôme Bi-Facil Double Action Eye Makeup Remover for oily acne-prone skin

**Lovi Fit: Average fit for oily acne-prone skin.**
Oily Skin Fit: Average · Effectiveness: Average · Safety: Low Risk.

Page: https://lovi.care/skincare/fr/p/lancome/bi-facil-double-action-eye-makeup-remover/for/oily-acne-prone-skin

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for France.

Brand: [Lancôme](https://lovi.care/skincare/fr/brands/lancome)
Category: [Makeup removers](https://lovi.care/skincare/fr/best/makeup-removers)

This fit is calculated for the concerns frequently associated with oily acne-prone skin: shine, breakouts, blemishes, and enlarged pores. For scores based on a full skin profile (12D face scan, goals, preferences), use the Lovi app.

Works for oily acne-prone skin; other pre-cleansers fit it better.

## Why this fit

- Offers moderate suitability for oily skin as cyclopentasiloxane and isohexadecane provide emollient action, but it lacks sufficient ingredients for optimal oil control, making it only moderately beneficial for your concerns.
- The presence of Poloxamer 184 and Benzalkonium Chloride aids in dissolving and lifting makeup, offering general cleansing benefits that are supportive but not targeted for your acne, blemishes, and breakouts.

## Fit by skin type

- [Oily skin](https://lovi.care/skincare/fr/p/lancome/bi-facil-double-action-eye-makeup-remover/for/oily-skin): Average
- [Dry skin](https://lovi.care/skincare/fr/p/lancome/bi-facil-double-action-eye-makeup-remover/for/dry-skin): Average
- [Combination skin](https://lovi.care/skincare/fr/p/lancome/bi-facil-double-action-eye-makeup-remover/for/combination-skin): Average
- [Sensitive skin](https://lovi.care/skincare/fr/p/lancome/bi-facil-double-action-eye-makeup-remover/for/sensitive-skin): Average
- [Acne-prone skin](https://lovi.care/skincare/fr/p/lancome/bi-facil-double-action-eye-makeup-remover/for/acne-prone-skin): Average
- [Skin with dark spots](https://lovi.care/skincare/fr/p/lancome/bi-facil-double-action-eye-makeup-remover/for/dark-spots): Average
- [Mature skin](https://lovi.care/skincare/fr/p/lancome/bi-facil-double-action-eye-makeup-remover/for/mature-skin): Average
- [Dry sensitive skin](https://lovi.care/skincare/fr/p/lancome/bi-facil-double-action-eye-makeup-remover/for/dry-sensitive-skin): Average
- [Oily acne-prone skin](https://lovi.care/skincare/fr/p/lancome/bi-facil-double-action-eye-makeup-remover/for/oily-acne-prone-skin): Average (this page)

## Key ingredients

Cyclopentasiloxane, Isohexadecane, Sodium Chloride, Poloxamer 184

## What the research says

- Calcium hydroxylapatite diluted with normal saline combined with microfocused ultrasound with visualization improved age-related changes in the lower face, neck, and décolleté and stimulated collagen and elastin fibers in 20 subjects. ([Journal of Drugs in Dermatology, 2020](https://pubmed.ncbi.nlm.nih.gov/32272518/))
- Hyaluronic acid, hyaluronic acid plus dexpanthenol, and isotonic saline nasal sprays all significantly improved dry nose symptoms over four weeks in 240 patients, with hyaluronic acid plus dexpanthenol providing superior nasal moisturisation compared to the other two. ([Auris, Nasus, Larynx, 2020](https://pubmed.ncbi.nlm.nih.gov/32067777/))
- Topical application of magnetized saline water serum improved skin hydration, reduced transepidermal water loss, sebum content, melanin index, and erythema index, and activated autophagy by increasing Beclin-1 and decreasing mTOR in females wanting to enhance facial and neck skin appearance. ([Cureus, 2023](https://pubmed.ncbi.nlm.nih.gov/38130575/))

## Why other pre-cleansers fit oily acne-prone skin better

- Epigallocatechin-3-gallate significantly improved acne in patients compared to the control side during an 8-week clinical trial. ([The Journal of Investigative Dermatology, 2013](https://pubmed.ncbi.nlm.nih.gov/23096708/))
- Topical application of tocopherol succinate ethosomal gel decreased erythema, melanin, and sebum levels while improving moisture content and skin elasticity in 34 human women. ([Journal of Cosmetic Dermatology, 2024](https://pubmed.ncbi.nlm.nih.gov/38268219/))

## What reviewers say

This bi-phase remover is highly praised by users, especially those with sensitive eyes and contact lens wearers, for effectively removing stubborn waterproof makeup without irritation. A very large amount of data indicates that most users find it leaves the skin feeling clean and conditioned, though a moderate number of reviews mention a potential for a temporary oily film that can blur vision if the product gets into the eyes.

- Liked: Removes waterproof makeup (mostly mentioned)
- Liked: Gentle on eyes (often mentioned)
- Disliked: Expensive price point (often mentioned)
- Liked: Lasts long (sometimes noted)
- Liked: Non-drying formula (sometimes noted)
- Disliked: Oily residue (sometimes noted)
- Disliked: Cap design issues (rarely noted)

## How to apply

- Use this makeup remover PM as the first step of your evening routine to clear away impurities. Start by using it 3×/week before working up to daily use if your skin tolerates it well.
- Apply this makeup remover before your regular cleanser and toner. Follow it with your usual cleansing steps to ensure all residue is thoroughly washed away.
- Gently press a small amount of the makeup remover onto your face using soft cotton pads. Avoid harsh rubbing to prevent irritating your blemishes and active breakouts.
- Apply the makeup remover on completely dry skin to effectively break down excess oil and makeup. Clean away thoroughly before moving on to the next skincare steps .
- Do a patch test before your first use to ensure your skin reacts well. Avoid getting the product directly into your eyes .
- Video: https://storage.pora.ai/c35a78bc839b6c00f5359ad6ae653522.mp4

## Questions and answers

### How well does Lancôme Bi-Facil work for oily acne-prone skin?

Lancôme Bi-Facil Double Action Eye Makeup Remover is an average fit for oily acne-prone skin because while it dissolves makeup well, it lacks oil control ingredients. A makeup remover for this skin type needs soothing ingredients like aloe or chamomile, oil-controlling elements, and lightweight hydration that does not clog pores.

### Which ingredients make this makeup remover a good fit for oily acne-prone skin?

Cyclopentasiloxane and isohexadecane help by softening the skin, while poloxamer 184 and benzalkonium chloride lift away makeup. However, it lacks ingredients that control oil and breakouts, so a makeup remover for this skin needs oil-controlling and soothing ingredients like hyaluronic acid, aloe, or chamomile.

### What does Water do for oily acne-prone skin?

Water helps keep oily, acne-prone skin hydrated without making it greasy. Keeping skin hydrated is important because acne treatments can dry it out and irritate the skin barrier.
Sources: [Journal of Drugs in Dermatology, 2025](https://pubmed.ncbi.nlm.nih.gov/40196957/)

### What does Cyclopentasiloxane do for oily acne-prone skin?

Cyclopentasiloxane gives this product a light, silky feel that spreads easily without clogging pores or leaving a heavy layer on oily skin. It evaporates quickly and is unlikely to cause skin irritation.
Sources: [International Journal of Toxicology, 2011](https://pubmed.ncbi.nlm.nih.gov/22247236/)

### Where does this makeup remover go in a skincare routine for oily acne-prone skin?

This makeup remover goes in your evening routine before cleansing, and in your weekly routine before cleansing. Oily acne-prone skin needs products with ingredients that provide oil control and target breakouts.

### Can I use this makeup remover with retinol, and in what order?

You can use this makeup remover in the evening before your cleanser and retinol. However, this makeup remover only offers an average fit for your skin, so an ideal product for oily acne-prone skin needs ingredients that provide better oil control and target breakouts.

### How often should I use this makeup remover?

You can use this makeup remover in the evening to gently dissolve and lift eye makeup, though it lacks targeted oil-control ingredients for your breakouts. A makeup remover for this skin needs oil-balancing and blemish-clearing ingredients to properly support your concerns.

### Can this makeup remover clog pores, cause breakouts or purging for oily acne-prone skin?

This makeup remover is unlikely to cause purging, but it may leave an oily residue that does not help breakouts for oily acne-prone skin. A product for this skin needs targeted ingredients that control oil and help keep pores clear.

### Is this makeup remover fragrance-free and alcohol-free?

It has no drying alcohol and contains fragrance (benzyl alcohol, parfum, citronellol, and geraniol).

## Alternatives for oily acne-prone skin

- [Pyunkang Yul Deep Cleansing Oil](https://lovi.care/skincare/fr/p/pyunkang-yul/deep-cleansing-oil/for/oily-acne-prone-skin) — Superior fit — €21.99 at Amazon
- [MISSHA Ultra Hyalon Cleansing Cream](https://lovi.care/skincare/fr/p/missha/ultra-hyalon-cleansing-cream/for/oily-acne-prone-skin) — Superior fit — €16.10 at Amazon
- [Cetaphil Gentle Makeup Removing Wipes](https://lovi.care/skincare/fr/p/cetaphil/gentle-makeup-removing-wipes/for/oily-acne-prone-skin) — High fit — €22.99 at Amazon

## Pairs well with

- Cleanser: [CeraVe Foaming Facial Cleanser](https://lovi.care/skincare/fr/p/cerave/foaming-facial-cleanser/for/oily-acne-prone-skin) — Superior fit — €11.35 at Amazon
- Hydrating Toner: [Paula's Choice Pore-Reducing Toner](https://lovi.care/skincare/fr/p/paula-s-choice/skin-balancing-pore-reducing-toner/for/oily-acne-prone-skin) — Superior fit — €36.00 at Amazon
- Moisturizer: [COSRX Oil-Free Ultra-Moisturizing Lotion with Birch Sap](https://lovi.care/skincare/fr/p/cosrx/oil-free-ultra-moisturizing-lotion-with-birch-sap/for/oily-acne-prone-skin) — Superior fit — €17.47 at Amazon

## Where to buy

- Lookfantastic: €25.76 (https://www.lookfantastic.fr/p/lancome-bi-facil-makeup-remover-125ml/11077850/)
- Notino: €30.00 (https://www.notino.fr/lancome/cleansers-demaquillant-yeux-pour-tous-types-de-peau-y-compris-peau-sensible/p-615532/)
Prices checked 10 Oct – 22 Oct 2026.

## Ingredients

Water, Cyclopentasiloxane, Isohexadecane, Sodium Chloride, Poloxamer 184, Hexylene Glycol, Dipotassium Phosphate, Benzyl Alcohol, Potassium Phosphate, Quaternium-15, Benzalkonium Chloride, Parfum, Citronellol, Geraniol
## About the Lovi Fit

Lovi: Unbiased, science-based skincare AI trained on real user outcomes.

Lovi calculates every fit score from the full ingredient list with brand-independent rules its dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update. Levels from best to worst: Superior, High, Average, Low, Caution, Warning.

Behind this fit score: Nadia Kapleva, MS (Co-founder, Medical Director); Alexey Shagraev, PhD (Co-founder, CEO and CTO); Dr. Sofía Perea Pérez, MD, MSc (Medical Board); Aishani Shah, MD (Medical Board); Asya Zubkova, MS (Medical Board); Hanna Kurets, MD (Medical Board, Medical Advisor); Elina Nazarenko, MD (Medical Board); Victoria Derkova, MS (Medical Board).

Page built Nov 8, 2026.

More from Lovi: https://lovi.care/skincare/llms.txt

## This page in other countries

- United States: https://lovi.care/skincare/p/lancome/bi-facil-double-action-eye-makeup-remover/for/oily-acne-prone-skin
- United Kingdom: https://lovi.care/skincare/uk/p/lancome/bi-facil-double-action-eye-makeup-remover/for/oily-acne-prone-skin
- Ireland: https://lovi.care/skincare/ie/p/lancome/bi-facil-double-action-eye-makeup-remover/for/oily-acne-prone-skin
- Germany: https://lovi.care/skincare/de/p/lancome/bi-facil-double-action-eye-makeup-remover/for/oily-acne-prone-skin
- France: https://lovi.care/skincare/fr/p/lancome/bi-facil-double-action-eye-makeup-remover/for/oily-acne-prone-skin (this page)
- Italy: https://lovi.care/skincare/it/p/lancome/bi-facil-double-action-eye-makeup-remover/for/oily-acne-prone-skin
- Netherlands: https://lovi.care/skincare/nl/p/lancome/bi-facil-double-action-eye-makeup-remover/for/oily-acne-prone-skin
- Spain: https://lovi.care/skincare/es/p/lancome/bi-facil-double-action-eye-makeup-remover/for/oily-acne-prone-skin
- Canada: https://lovi.care/skincare/ca/p/lancome/bi-facil-double-action-eye-makeup-remover/for/oily-acne-prone-skin
- Australia: https://lovi.care/skincare/au/p/lancome/bi-facil-double-action-eye-makeup-remover/for/oily-acne-prone-skin
- Singapore: https://lovi.care/skincare/sg/p/lancome/bi-facil-double-action-eye-makeup-remover/for/oily-acne-prone-skin
- Saudi Arabia: https://lovi.care/skincare/sa/p/lancome/bi-facil-double-action-eye-makeup-remover/for/oily-acne-prone-skin
- United Arab Emirates: https://lovi.care/skincare/ae/p/lancome/bi-facil-double-action-eye-makeup-remover/for/oily-acne-prone-skin