HERA Refreshing Tonic Cleansing Water for sensitive skin
Calendula Officinalis
Probiotics
Antioxidants
Soothing Extracts
High
- SuperiorNormal Skin Fit
- HighEffectiveness
- HighSafety
One of the best cleansing toners for sensitive skin.
- Clinical, Cosmetic and Investigational Dermatology, 2017
- Medicina Oral, Patologia Oral Y Cirugia Bucal, 2020
This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.
Page built Nov 8, 2026How the Fit score works
Lovi Assistant explains
- Offers moderate benefits for your redness and irritation, as Calendula Officinalis Flower Extract and Allantoin work to soothe and calm the skin, while Glycerin and Sodium Hyaluronate provide essential hydration for normal skin.
- The formula effectively cleanses and decongestes pores with Lactobacillus Ferment, contributing to overall skin comfort.
- The product is safe for your sensitive skin, containing no harsh ingredients and including soothing agents like Calendula Officinalis Flower Extract and Allantoin.
How to apply
- Could be used as part of your AM or PM routine. Start using the cleansing toner 3 times a week and move to daily use if your skin is happy.
- Apply the cleansing toner after cleansing and before your moisturizer or SPF. This step prepares your skin for the next products.
- Gently press 2-3 drops of the cleansing toner into your skin and avoid rubbing. Let it ⏱absorb for a minute before the next step.
- Since your skin is sensitive, apply the cleansing toner on dry skin for better comfort. This helps reduce any redness and irritation.
- Do a patch test before your first use and avoid the eye area. Stop using it if your skin feels uncomfortable.
People Say
★4.9Overall rating based on 100+ reviewsBased on limited data, this no-rinse micellar water is highly praised for its ability to gently remove makeup and impurities while leaving the skin hydrated and soothed, making it ideal for dry and sensitive skin types. Users appreciate the convenient, moist finish, though some find the price point high and the liquid format somewhat wasteful.
Highlights
Hydrating and non-drying Mostly Mentioned
- “leaves skin moist”
- “no dry feeling at all”
- “hydrating finish”
- “skin feels soft”
Effective cleansing Often Mentioned
- “removes makeup well”
- “no double cleansing needed”
- “cleanses gently but effectively”
- “wipes off impurities”
Gentle and soothing Often Mentioned
- “good for sensitive skin”
- “no irritation”
- “soothing effect”
- “calms irritated skin”
Convenient usage Sometimes Noted
- “convenient pump”
- “quick and easy”
- “perfect for lazy days”
- “no-rinse is great”
High price point Sometimes Noted
- “a bit pricey”
- “expensive for a cleanser”
- “investment product”
- “value for money is lower”
Heavy makeup removal Rarely Noted
- “struggles with lip tint”
- “hard to remove mascara”
- “requires rubbing for heavy makeup”
Scent sensitivity Rarely Noted
- “scent is polarizing”
- “strong artificial scent”
- “overpowering fragrance”
- “smell is too much”
Wasteful application Rarely Noted
- “uses up cotton pads”
- “wasteful texture”
- “goes through bottle quickly”
- “pad disintegrates”
Sources: lovi.care, dodoskin.com, yesstyle.com, ebay.com, hwahae.co.kr, wimj.kr, and more
Questions and answers
What makes HERA Refreshing Tonic Cleansing Water a great fit for sensitive skin?
HERA Refreshing Tonic Cleansing Water is a great fit for sensitive skin because it contains no harsh ingredients and features soothing agents like Calendula Officinalis Flower Extract and Allantoin that help calm redness and irritation. It also includes Glycerin and Sodium Hyaluronate to provide essential hydration while Lactobacillus Ferment cleanses and decongestes pores for overall skin comfort.
Which ingredients make this toner a good fit for sensitive skin?
Calendula Officinalis and Allantoin are the key ingredients that make this toner a great fit by helping to soothe and calm sensitive skin. Additionally, Glycerin and Sodium Hyaluronate provide essential hydration to keep the skin comfortable.
What does Calendula do for sensitive skin?
Calendula helps calm sensitive skin by reducing irritation, redness, and inflammation. It is unlikely to cause irritation and may support skin barrier recovery.
Skin Pharmacology and Physiology, 2005International Journal of Cosmetic Science, 2025
What do Probiotics do for sensitive skin?
Probiotics help calm sensitive skin, reduce redness, and keep it moisturized by strengthening the skin barrier. Using them daily may also decrease skin reactivity and make your skin feel more comfortable.
Where does this toner go in a skincare routine for sensitive skin?
This toner goes right after cleansing both morning and night, helping to calm and hydrate sensitive skin. Using gentle hydrating and soothing steps helps keep the skin comfortable and balanced throughout the day.
The Journal of Dermatological Treatment, 2022Clinical, Cosmetic and Investigational Dermatology, 2017
Can I use this toner with retinol, and in what order?
You can use this toner with retinol by applying the toner first to calm your skin and then following with your retinol treatment. This product is safe and contains soothing ingredients that help keep sensitive skin comfortable while using stronger products.
How often should I use this toner?
You can use this toner in the morning and evening as part of your daily routine. It is very safe for sensitive skin and helps soothe redness and calm irritation.
Can this toner clog pores, cause breakouts or purging for sensitive skin?
This toner is unlikely to clog pores or cause breakouts for sensitive skin, as it gently cleanses and decongests pores without harsh ingredients. The formula uses soothing extracts and probiotics to keep the skin calm and comfortable.
Is this toner fragrance-free and alcohol-free?
Yes, it has no fragrance and no drying alcohol.
What the research says
A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women.
Clinical, Cosmetic and Investigational Dermatology, 2017A topical gel containing chitosan, chlorhexidine, allantoin, and dexpanthenol significantly reduced postoperative pain, trismus, swelling, and analgesic consumption, while improving wound healing after third molar surgery compared to a placebo.
Medicina Oral, Patologia Oral Y Cirugia Bucal, 2020Topical application of Calendula officinalis extract cream significantly improved skin hydration and firmness (reflected in significant changes in R0 and R6 parameters) in 21 healthy human volunteers compared to a base cream.
Acta Poloniae Pharmaceutica, 2011Treatment with standardized extract of Calendula officinalis L. led to a shorter epithelization time and faster healing speed compared to mineral oil in patients with acute skin loss wounds of the hand and fingers healing by secondary intention.
Tissue Barriers, 2022Topical administration of Calendula provides weak evidence of effectiveness in acute and chronic wounds compared to standard treatments based on a narrative review of available trials.
Wounds, 2008
Ingredients
Water, Calendula Officinalis Flower Extract, Lactobacillus Ferment, Glycerin, Butylene Glycol, Sodium Hyaluronate, Allantoin, Panthenol, Caprylyl Glycol, 1,2-Hexanediol, Disodium Edta
Behind this fit score
Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.
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Co-founder, Medical Director
Cosmetic chemist, cosmetologist, aesthetic products developer
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Co-founder, CEO and CTO
PhD in computer science, 3x US patent holder, ex-Google, ex-Yandex
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Dr. Sofía Perea Pérez, MD, MSc
Medical Board
Aesthetic medicine practitioner, MSc in Longevity and Anti-Aging Medicine
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Medical Board
Specialist dermatologist, MBBS, MD, IFAAD
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Medical Board
Cosmetic chemist, SCS, IFSCC member
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Medical Board, Medical Advisor
Dermatology MD
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Elina Nazarenko, MD
Medical Board
Dermatology and diagnostic consultant
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Victoria Derkova, MS
Medical Board
Cosmetic chemist, cosmetic development technologist
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