# Anua Heartleaf Low PH Deep Cleansing Water for sensitive skin

**Lovi Fit: Average fit for sensitive skin.**
Normal Skin Fit: High · Effectiveness: Average · Safety: High.

Page: https://lovi.care/skincare/es/p/anua/heartleaf-low-ph-deep-cleansing-water/for/sensitive-skin

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for Spain.

Brand: [Anua](https://lovi.care/skincare/es/brands/anua)
Category: [Cleansers](https://lovi.care/skincare/es/best/cleansers)

This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores based on a full skin profile (12D face scan, goals, preferences), use the Lovi app.

Works for sensitive skin; other cleansers fit it better.

## Why this fit

- Offers moderate benefits for your redness and irritation, as Houttuynia Cordata Extract and Panthenol provide hydration and calming effects suitable for normal skin.
- The presence of Glycerin further aids in maintaining skin hydration, ensuring a gentle cleansing experience.
- The product is safe for your sensitive skin, with no harsh ingredients that could cause irritation.

## Fit by skin type

- [Oily skin](https://lovi.care/skincare/es/p/anua/heartleaf-low-ph-deep-cleansing-water/for/oily-skin): Average
- [Dry skin](https://lovi.care/skincare/es/p/anua/heartleaf-low-ph-deep-cleansing-water/for/dry-skin): Average
- [Combination skin](https://lovi.care/skincare/es/p/anua/heartleaf-low-ph-deep-cleansing-water/for/combination-skin): Average
- [Sensitive skin](https://lovi.care/skincare/es/p/anua/heartleaf-low-ph-deep-cleansing-water/for/sensitive-skin): Average (this page)
- [Acne-prone skin](https://lovi.care/skincare/es/p/anua/heartleaf-low-ph-deep-cleansing-water/for/acne-prone-skin): High
- [Skin with dark spots](https://lovi.care/skincare/es/p/anua/heartleaf-low-ph-deep-cleansing-water/for/dark-spots): Low
- [Mature skin](https://lovi.care/skincare/es/p/anua/heartleaf-low-ph-deep-cleansing-water/for/mature-skin): Average
- [Dry sensitive skin](https://lovi.care/skincare/es/p/anua/heartleaf-low-ph-deep-cleansing-water/for/dry-sensitive-skin): Average
- [Oily acne-prone skin](https://lovi.care/skincare/es/p/anua/heartleaf-low-ph-deep-cleansing-water/for/oily-acne-prone-skin): Average

## Key ingredients

Houttuynia Cordata Extract Heartleaf Extract, Panthenol, Glycerin

## What the research says

- Topical dexpanthenol acts as a moisturizer, improves stratum corneum hydration, accelerates wound healing and epidermal regeneration, reduces erythema, and improves symptoms of skin irritation compared to vehicle or no pretreatment. ([American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/))
- A panthenol-enriched mask significantly decreased erythema and hyperpigmentation, increased sebum and stratum corneum moisture, and reduced transepidermal water loss compared to a saline dressing in 60 subjects undergoing facial laser treatment. ([Journal of Cosmetic Dermatology, 2025](https://pubmed.ncbi.nlm.nih.gov/40613435/))
- A new topical panthenol-containing emollient significantly improved transepidermal water loss reduction, stratum corneum hydration, and intercellular lipid lamellae length compared with control in healthy subjects without negatively impacting bacterial viability. ([The Journal of Dermatological Treatment, 2017](https://pubmed.ncbi.nlm.nih.gov/27425824/))
- A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women. ([Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/))
- Quercetin phospholipids 1% cream significantly reduced UV-, histamine-, and chemical-induced skin erythema (-10.05%) and mean wheal diameter in 30 healthy human volunteers, showing comparable efficacy to 1% dexchlorpheniramine cream. ([Clinical, Cosmetic and Investigational Dermatology, 2016](https://pubmed.ncbi.nlm.nih.gov/27013898/))
- Quercetin-loaded niosomes formulated with Span60-RH40 at a 9:11 mass ratio improved quercetin solubility, photostability, sustained release, and transdermal penetration, yielding a skin retention 2.95 times higher than quercetin solution. ([Molecules, 2019](https://pubmed.ncbi.nlm.nih.gov/31238562/))
- Optimized rutin-loaded glycerosomes formulated into a nanosunscreen gel demonstrated sustained drug release, greater skin permeation, good antioxidant activity, and better epidermal retention compared to the dermis, indicating high safety, stability, and sun protection factor values for topical administration. ([Gels, 2023](https://pubmed.ncbi.nlm.nih.gov/37754433/))
- Moisturizer containing 5% panthenol, madecassoside, and copper-zinc-manganese decreased adverse reactions and downtime after ablative fractional carbon dioxide laser resurfacing with comparable efficacy to 0.02% triamcinolone acetonide cream in 20 subjects. ([Journal of Cosmetic Dermatology, 2019](https://pubmed.ncbi.nlm.nih.gov/30945430/))
- Topical dexpanthenol formulated in lipophilic vehicles improved stratum corneum hydration and reduced transepidermal water loss compared to vehicle control in humans. ([Arzneimittel-Forschung, 2000](https://pubmed.ncbi.nlm.nih.gov/10965426/))
- Hyaluronic acid, hyaluronic acid plus dexpanthenol, and isotonic saline nasal sprays all significantly improved dry nose symptoms over four weeks in 240 patients, with hyaluronic acid plus dexpanthenol providing superior nasal moisturisation compared to the other two. ([Auris, Nasus, Larynx, 2020](https://pubmed.ncbi.nlm.nih.gov/32067777/))
- The emollient V0034CR significantly reduced TEWL compared to vehicle and vehicle plus glycerol, and significantly increased corneometry scores compared to vehicle and vehicle plus petrolatum in healthy volunteers with dry skin, demonstrating combined barrier function improvement from petrolatum and hydration improvement from glycerol. ([Journal of Cosmetic Dermatology, 2020](https://pubmed.ncbi.nlm.nih.gov/31532576/))
- Ten days of treatment with a cream containing 20% glycerin significantly increased skin hydration measured by corneometer values in 17 healthy volunteers compared to a placebo cream, but showed no influence on transepidermal water loss or skin sensitivity to an irritating surfactant. ([International Journal of Cosmetic Science, 2001](https://pubmed.ncbi.nlm.nih.gov/18498456/))
- Niacinamide/glycerin body moisturizers provided better rapid and prolonged improvement of cosmetic xerosis through functional improvement of stratum corneum barrier function compared to no treatment and conventional moisturizers in female subjects. ([Journal of Drugs in Dermatology, 2012](https://pubmed.ncbi.nlm.nih.gov/22206073/))

## What reviewers say

Users with sensitive and acne-prone skin highly praise this cleansing water for its ultra-gentle, non-stripping formula that effectively removes base makeup while soothing redness. It leaves skin feeling hydrated and refreshed without a sticky residue, though some users note it may struggle with waterproof mascara.

- Liked: Gentle and non-stripping (mostly mentioned)
- Liked: Effective on base makeup (often mentioned)
- Liked: Soothing for sensitive skin (often mentioned)
- Liked: Hydrating finish (sometimes noted)
- Disliked: Waterproof makeup (sometimes noted)
- Disliked: Eye irritation (rarely noted)
- Disliked: Inconvenient packaging (rarely noted)
- Disliked: Slightly pricey (rarely noted)

## How to apply

- Use your cleanser in the AM and PM routines every day. Start using it daily since your sensitive skin needs gentle care.
- Apply this first in your morning and evening skincare routine before toner and moisturizer. This clears away dirt without upsetting your skin.
- Gently massage a small amount onto your face using soft circles. Avoid any rough rubbing to keep redness away.
- Apply the cleanser on slightly damp skin to help it wash away impurities softly. Clean skin feels fresh and comfortable afterwards.
- Avoid getting the cleanser in your eyes and do a quick patch test before first use. Rinse thoroughly with lukewarm water.
- Video: https://storage.pora.ai/6a08416bd9315041c09c72f61cf27cc1.mp4

## Questions and answers

### How well does Anua Heartleaf Low PH Deep Cleansing Water work for sensitive skin?

This cleanser works well enough for sensitive skin, offering moderate hydration and calming effects to help keep your skin comfortable. Because other products fit your skin better, this type of cleanser needs extra soothing ingredients, strong skin barrier support, and a fragrance-free formula to truly calm redness and irritation.
Sources: [American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/), [Journal of Cosmetic Dermatology, 2025](https://pubmed.ncbi.nlm.nih.gov/40613435/)

### Which ingredients make this cleanser a good fit for sensitive skin?

Houttuynia cordata extract, panthenol, and glycerin make this cleanser a good fit because they help calm redness and keep dry skin hydrated. To fit sensitive skin even better, a cleanser of this type needs extra skin barrier support and soothing ingredients without any potential irritants.
Sources: [American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/), [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/)

### What does Houttuynia Cordata Extract do for sensitive skin?

Houttuynia cordata extract helps calm sensitive skin by reducing inflammation and fighting bacteria without causing irritation. It also helps protect skin cells from daily stress while supporting a strong skin barrier.
Sources: [Bioscience, Biotechnology, and Biochemistry, 2016](https://pubmed.ncbi.nlm.nih.gov/27023331/), [Applied Biochemistry and Biotechnology, 2023](https://pubmed.ncbi.nlm.nih.gov/36495375/)

### What does Panthenol do for sensitive skin?

Panthenol helps calm sensitive skin by reducing redness and irritation while improving hydration and repairing the skin barrier. It is unlikely to cause negative reactions and supports healing for dry or reactive skin.
Sources: [Journal of Cosmetic Dermatology, 2025](https://pubmed.ncbi.nlm.nih.gov/40682399/), [American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/)

### Where does this cleanser go in a skincare routine for sensitive skin?

This cleanser goes in the morning and evening routine for sensitive skin, followed by a soothing toner and a moisturizing SPF in the morning and a toner, treatment, and moisturizer in the evening. Sensitive skin needs a cleanser that offers calming ingredients like heartleaf and panthenol to keep redness down and hydration steady while washing.
Sources: [The Journal of Dermatological Treatment, 2022](https://pubmed.ncbi.nlm.nih.gov/32239984/), [American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/)

### Can I use this cleanser with retinol, and in what order?

You can use this cleanser with retinol by applying it first to gently wash your face before your retinol step, as its gentle and safe formula is unlikely to cause irritation. Sensitive skin requires a cleanser with calming ingredients like heartleaf and panthenol to keep redness down and maintain moisture while using strong treatments.
Sources: [American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/), [Journal of Cosmetic Dermatology, 2025](https://pubmed.ncbi.nlm.nih.gov/40613435/)

### How often should I use this cleanser?

You can use this cleanser daily in the morning and evening as part of your routine. It is safe for sensitive skin and provides calming hydration, though a cleanser for this skin also needs richer barrier-supporting ingredients to fit even better.
Sources: [American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/), [The Journal of Dermatological Treatment, 2017](https://pubmed.ncbi.nlm.nih.gov/27425824/)

### Can this cleanser clog pores, cause breakouts or purging for sensitive skin?

This cleanser is unlikely to clog pores or cause breakouts for sensitive skin since it is free of harsh ingredients, though a product for this skin type typically needs soothing plant extracts and gentle hydrators like glycerin and panthenol to keep the face calm and balanced.
Sources: [American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/), [Journal of Cosmetic Dermatology, 2025](https://pubmed.ncbi.nlm.nih.gov/40613435/)

### Can I use this cleanser around the eyes or on my body?

You can use this cleanser on your body and around your eyes, as it is safe for sensitive skin and has no harsh ingredients that may cause irritation. This cleanser type suits thin skin like the eyelids when it relies on gentle cleansers paired with hydrating and calming ingredients like panthenol and glycerin to keep the skin comfortable.
Sources: [Surgical and Radiologic Anatomy, 2002](https://pubmed.ncbi.nlm.nih.gov/12375070/), [American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/)

### Is this cleanser fragrance-free and alcohol-free?

Yes, it has no fragrance and no drying alcohol.

## Alternatives for sensitive skin

- [Dear, Klairs Supple Preparation Unscented Toner](https://lovi.care/skincare/es/p/dear-klairs/supple-preparation-unscented-toner/for/sensitive-skin) — Superior fit — €12.59 at Amazon
- [Kiehl's Calendula Herbal Extract Alcohol-Free Toner](https://lovi.care/skincare/es/p/kiehl-s/calendula-herbal-extract-toner/for/sensitive-skin) — Superior fit — €30.83 at Amazon
- [Torriden Dive-In Toner](https://lovi.care/skincare/es/p/torriden/dive-in-toner/for/sensitive-skin) — Superior fit — €20.94 at Amazon

## Pairs well with

- Soothing Toner: [SKIN1004 Centella Asiatica Toning Toner](https://lovi.care/skincare/es/p/skin1004/centella-asiatica-toning-toner/for/sensitive-skin) — Superior fit — €23.99 at Amazon
- Moisturizer with Sun Protection: [Bioderma Bioderma Photoderm Mineral SPF 50+](https://lovi.care/skincare/es/p/bioderma/photoderm-mineral-fluide-spf50/for/sensitive-skin) — Superior fit — €19.13 at Amazon
- Pre-Cleanser: [MISSHA Ultra Hyalon Cleansing Cream](https://lovi.care/skincare/es/p/missha/ultra-hyalon-cleansing-cream/for/sensitive-skin) — Superior fit — €10.97 at Amazon

## Where to buy

No store in Spain has a checked price for this product, so the page shows none.

## Ingredients

Water, Houttuynia Cordata Extract Heartleaf Extract, Panthenol, Glycerin, Butylene Glycol, 1,2-Hexanediol, Allantoin, Sodium Citrate, Citric Acid, Disodium Edta
## About the Lovi Fit

Lovi: Unbiased, science-based skincare AI trained on real user outcomes.

Lovi calculates every fit score from the full ingredient list with brand-independent rules its dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update. Levels from best to worst: Superior, High, Average, Low, Caution, Warning.

Behind this fit score: Nadia Kapleva, MS (Co-founder, Medical Director); Alexey Shagraev, PhD (Co-founder, CEO and CTO); Dr. Sofía Perea Pérez, MD, MSc (Medical Board); Aishani Shah, MD (Medical Board); Asya Zubkova, MS (Medical Board); Hanna Kurets, MD (Medical Board, Medical Advisor); Elina Nazarenko, MD (Medical Board); Victoria Derkova, MS (Medical Board).

Page built Nov 8, 2026.

More from Lovi: https://lovi.care/skincare/llms.txt

## This page in other countries

- United States: https://lovi.care/skincare/p/anua/heartleaf-low-ph-deep-cleansing-water/for/sensitive-skin
- United Kingdom: https://lovi.care/skincare/uk/p/anua/heartleaf-low-ph-deep-cleansing-water/for/sensitive-skin
- Ireland: https://lovi.care/skincare/ie/p/anua/heartleaf-low-ph-deep-cleansing-water/for/sensitive-skin
- Germany: https://lovi.care/skincare/de/p/anua/heartleaf-low-ph-deep-cleansing-water/for/sensitive-skin
- France: https://lovi.care/skincare/fr/p/anua/heartleaf-low-ph-deep-cleansing-water/for/sensitive-skin
- Italy: https://lovi.care/skincare/it/p/anua/heartleaf-low-ph-deep-cleansing-water/for/sensitive-skin
- Netherlands: https://lovi.care/skincare/nl/p/anua/heartleaf-low-ph-deep-cleansing-water/for/sensitive-skin
- Spain: https://lovi.care/skincare/es/p/anua/heartleaf-low-ph-deep-cleansing-water/for/sensitive-skin (this page)
- Canada: https://lovi.care/skincare/ca/p/anua/heartleaf-low-ph-deep-cleansing-water/for/sensitive-skin
- Australia: https://lovi.care/skincare/au/p/anua/heartleaf-low-ph-deep-cleansing-water/for/sensitive-skin
- Singapore: https://lovi.care/skincare/sg/p/anua/heartleaf-low-ph-deep-cleansing-water/for/sensitive-skin
- Saudi Arabia: https://lovi.care/skincare/sa/p/anua/heartleaf-low-ph-deep-cleansing-water/for/sensitive-skin
- United Arab Emirates: https://lovi.care/skincare/ae/p/anua/heartleaf-low-ph-deep-cleansing-water/for/sensitive-skin