# Shiseido Extra Rich Cleansing Milk for dry sensitive skin

**Lovi Fit: Average fit for dry sensitive skin.**
Dry Skin Fit: Superior · Effectiveness: Average · Safety: Excellent.

Page: https://lovi.care/skincare/de/p/shiseido/extra-rich-cleansing-milk/for/dry-sensitive-skin

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for Germany.

Brand: [Shiseido](https://lovi.care/skincare/de/brands/shiseido)
Category: [Cleansers](https://lovi.care/skincare/de/best/cleansers)

This fit is calculated for the concerns frequently associated with dry sensitive skin: flakiness, tightness, redness, fine lines, and wrinkles. For scores based on a full skin profile (12D face scan, goals, preferences), use the Lovi app.

Works for dry sensitive skin; other cleansers fit it better.

## Why this fit

- Offers moderate suitability for your dry and sensitive skin as Rice Germ Oil and Hydrolyzed Silk provide emollient and humectant actions to nourish and hydrate. Sodium Methyl Cocoyl Taurate and Cocamidopropyl Betaine effectively cleanse pores, supporting overall skin health.
- While the cleansing action is excellent, the formula lacks specialized ingredients like hyaluronic acid or ceramides in concentrations that directly address your dry or flaky skin concerns.
- The product is safe for your dry and sensitive skin, with no risks of irritation due to the absence of harsh ingredients and the inclusion of soothing components.

## Fit by skin type

- [Oily skin](https://lovi.care/skincare/de/p/shiseido/extra-rich-cleansing-milk/for/oily-skin): Caution
- [Dry skin](https://lovi.care/skincare/de/p/shiseido/extra-rich-cleansing-milk/for/dry-skin): Average
- [Combination skin](https://lovi.care/skincare/de/p/shiseido/extra-rich-cleansing-milk/for/combination-skin): Low
- [Sensitive skin](https://lovi.care/skincare/de/p/shiseido/extra-rich-cleansing-milk/for/sensitive-skin): Average
- [Acne-prone skin](https://lovi.care/skincare/de/p/shiseido/extra-rich-cleansing-milk/for/acne-prone-skin): Average
- [Skin with dark spots](https://lovi.care/skincare/de/p/shiseido/extra-rich-cleansing-milk/for/dark-spots): Average
- [Mature skin](https://lovi.care/skincare/de/p/shiseido/extra-rich-cleansing-milk/for/mature-skin): Average
- [Dry sensitive skin](https://lovi.care/skincare/de/p/shiseido/extra-rich-cleansing-milk/for/dry-sensitive-skin): Average (this page)
- [Oily acne-prone skin](https://lovi.care/skincare/de/p/shiseido/extra-rich-cleansing-milk/for/oily-acne-prone-skin): Low

## Key ingredients

Rice Germ Oil, Sodium Acetylated Hyaluronate, Glycerin, Hydrolyzed Silk, Citrus Junos Seed Extract

## What the research says

- A combination of Aloe barbadensis leaf extract and trimethylglycine in a 1:1 mass ratio synergistically increased aquaporin 3 expression by up to 380% in keratinocytes and safely improved skin hydration in healthy volunteers. ([Molecules, 2024](https://pubmed.ncbi.nlm.nih.gov/38611819/))
- L-ascorbic acid and betaine-based therapeutic deep eutectic system significantly enhanced transdermal delivery through porcine skin compared to ascorbic acid alone or physical mixture, and reduced aging markers while inducing an even skin tone in humans. ([Pharmaceutics, 2024](https://pubmed.ncbi.nlm.nih.gov/38794349/))
- A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women. ([Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/))
- Topical application of 0.1% hyaluronic acid formulations of different molecular weights led to significant improvements in skin hydration and elasticity, with low-molecular-weight formulations also significantly reducing wrinkle depth in seventy-six female subjects compared to a vehicle control. ([Journal of Drugs in Dermatology, 2011](https://pubmed.ncbi.nlm.nih.gov/22052267/))
- Topical application of hyaluronic acid in conjunction with free gingival graft significantly reduced donor site postoperative pain until day 7 compared to normal saline, with no significant differences in graft dimensions or patient satisfaction. ([Clinical Oral Investigations, 2022](https://pubmed.ncbi.nlm.nih.gov/34623507/))
- Treatment with a hyaluronic acid-containing mouth rinse or topical gel led to significant lesion reduction, pain relief, and normalization of lesion color in adult patients with minor recurrent aphthous stomatitis, with the gel formulation showing an earlier healing onset at 3 days. ([BMC Oral Health, 2019](https://pubmed.ncbi.nlm.nih.gov/31311529/))
- The emollient V0034CR significantly reduced TEWL compared to vehicle and vehicle plus glycerol, and significantly increased corneometry scores compared to vehicle and vehicle plus petrolatum in healthy volunteers with dry skin, demonstrating combined barrier function improvement from petrolatum and hydration improvement from glycerol. ([Journal of Cosmetic Dermatology, 2020](https://pubmed.ncbi.nlm.nih.gov/31532576/))
- Ten days of treatment with a cream containing 20% glycerin significantly increased skin hydration measured by corneometer values in 17 healthy volunteers compared to a placebo cream, but showed no influence on transepidermal water loss or skin sensitivity to an irritating surfactant. ([International Journal of Cosmetic Science, 2001](https://pubmed.ncbi.nlm.nih.gov/18498456/))
- Niacinamide/glycerin body moisturizers provided better rapid and prolonged improvement of cosmetic xerosis through functional improvement of stratum corneum barrier function compared to no treatment and conventional moisturizers in female subjects. ([Journal of Drugs in Dermatology, 2012](https://pubmed.ncbi.nlm.nih.gov/22206073/))
- Bacterial cellulose wound dressing containing silk sericin and PHMB improved wound quality and reduced pain compared to Bactigras in patients with split-thickness skin graft donor-site wounds. ([Archives of Dermatological Research, 2018](https://pubmed.ncbi.nlm.nih.gov/30302557/))
- A bacterial nanocellulose wound dressing incorporating polyhexamethylene biguanide and sericin showed no skin irritation in healthy volunteers and significantly promoted wound healing with lower wound size and higher collagen formation in full-thickness rat wounds compared to controls. ([Archives of Dermatological Research, 2016](https://pubmed.ncbi.nlm.nih.gov/26796543/))
- Topical application of sericin gels increased skin intrinsic moisturization, hydroxyproline content, and epidermal hydration while decreasing transepidermal water loss and skin impedance in healthy human volunteers. ([Journal of Cosmetic Dermatology, 2005](https://pubmed.ncbi.nlm.nih.gov/17168872/))
- Citrus junos callus extract decreased melanin content in melanocytes 1.85-fold compared with arbutin and promoted the proliferation of and procollagen synthesis by human fibroblasts by 154% and 176% at 500 μg/mL. ([Molecules, 2017](https://pubmed.ncbi.nlm.nih.gov/29232889/))
- Yuja-peel fractions (ethyl acetate, hexane, and butanol) inhibited MMP expression, induced moisturizing factors filaggrin and serine palmitoyltransferase, and decreased melanin content in UVB-irradiated HaCaT, HDF, and α-MSH-treated B16F10 cells. ([Antioxidants, 2022](https://pubmed.ncbi.nlm.nih.gov/36670913/))
- Upcycled low-molecular-weight anionic peptides from Citrus junos seeds protected UVR-irradiated keratinocytes and reconstructed skin tissue by scavenging reactive oxygen species, reducing paracrine cytokines, inhibiting melanin synthesis and TRP-2 expression, and increasing filaggrin, laminin-5, and type I collagen expression. ([International Journal of Molecular Sciences, 2024](https://pubmed.ncbi.nlm.nih.gov/38338991/))

## Why other cleansers fit dry sensitive skin better

- Transgenic cucumber expressing poly-γ-glutamic acid synthesis genes increased water content by 6-14%, reduced water loss by 11-12%, decreased facial wrinkles and roughness by 19.58% and 24.97%, decreased skin melanin by 5.27%, and improved facial elasticity in human skin and zebrafish compared to controls. ([International Journal of Biological Macromolecules, 2024](https://pubmed.ncbi.nlm.nih.gov/38336313/))

## What reviewers say

Users with dry and sensitive skin frequently praise this cleanser for its effective makeup removal and hydrating, softening properties, noting its pleasant foaming texture. A moderate number of users with similar skin types reported a drying or stripping effect, and a moderate number found the fragrance strong or the finish slightly filmy.

- Liked: Effective makeup removal (often mentioned)
- Liked: Hydrating and softening (often mentioned)
- Liked: Gentle on skin (sometimes noted)
- Liked: Luxurious texture (sometimes noted)
- Disliked: Drying or stripping effect (sometimes noted)
- Disliked: Strong fragrance (sometimes noted)
- Disliked: High price point (rarely noted)
- Disliked: Unpleasant residue (rarely noted)

## How to apply

- Use your cleanser AM and PM every day to keep your face fresh. Start slowly once a day if your dry skin feels sensitive at first.
- Apply your cleanser first thing in your routine before any toner or moisturizer. Follow the usual steps for your AM or PM daily routine.
- Gently massage the cleanser onto your face using soft circular motions. Avoid harsh rubbing to protect your dry skin.
- Apply the cleanser to slightly damp skin to help it clean gently without stripping moisture. This method is very safe for sensitive and dry skin types.
- Rinse thoroughly with lukewarm water and avoid the delicate eye area. Always do a patch test before using the product for the first time.
- Video: https://storage.pora.ai/6a08416bd9315041c09c72f61cf27cc1.mp4

## Questions and answers

### How well does Shiseido Extra Rich Cleansing Milk work for dry sensitive skin?

This cleanser offers moderate suitability for dry sensitive skin, providing basic hydration and effective cleansing without irritation. A cleanser for this skin needs rich hydrating ingredients like hyaluronic acid or ceramides and nourishing oils to deliver optimal moisture and comfort.

### Which ingredients make this cleanser a good fit for dry sensitive skin?

Rice Germ Oil and Hydrolyzed Silk make this cleanser a fit for your dry and sensitive skin because they nourish and hydrate it. Yet, a cleanser for this skin needs more specialized moisturizing ingredients like hyaluronic acid or ceramides to truly target dryness and flakiness.

### What does Rice Germ Oil do for dry sensitive skin?

Rice germ oil helps keep dry sensitive skin soft and calm by delivering nourishing antioxidants without causing irritation. Products of this type need gentle, soothing ingredients and deep moisturizers to comfort delicate skin.
Sources: [Pharmaceuticals, 2023](https://pubmed.ncbi.nlm.nih.gov/37242453/)

### What does Sodium Acetylated Hyaluronate do for dry sensitive skin?

Sodium Acetylated Hyaluronate helps keep dry sensitive skin hydrated and feeling smooth. It has a high moisture retention capacity that is very safe and unlikely to cause irritation.
Sources: [International Journal of Toxicology, 2009](https://pubmed.ncbi.nlm.nih.gov/19636067/)

### Where does it go in a skincare routine for dry sensitive skin?

Shiseido Extra Rich Cleansing Milk fits into the morning routine as the first step and the evening routine as the second step after a makeup remover. It cleanses pores effectively while being safe and unlikely to irritate dry and sensitive skin. To truly target dry or flaky skin, this type of product needs specialized ingredients like hyaluronic acid or ceramides.
Sources: [The Journal of Dermatological Treatment, 2022](https://pubmed.ncbi.nlm.nih.gov/32239984/)

### Can I use this cleanser with retinol, and in what order?

Yes, you can use this cleanser in your routine with retinol, applying it before your retinol treatment in the evening to clean your skin safely without irritation. A cleanser for dry and sensitive skin needs to keep the skin barrier strong and well-hydrated with nourishing oils, gentle humectants, and barrier-repairing ceramides.

### How often should I use it?

Use this cleanser in your morning and evening routine to effectively clean your pores while keeping your dry and sensitive skin calm. A consistent daily routine featuring gentle cleansing helps significantly improve visual dryness and overall skin comfort.
Sources: [The Journal of Dermatological Treatment, 2022](https://pubmed.ncbi.nlm.nih.gov/32239984/)

### Can this cleanser clog pores, cause breakouts or purging for dry sensitive skin?

This cleanser is unlikely to clog pores or cause breakouts for your dry and sensitive skin, as it contains effective cleansing ingredients that clear pores while keeping your skin calm and safe from harsh irritants. To better care for dry or flaky skin, a product of this type needs specialized ingredients like hyaluronic acid or ceramides in higher concentrations for deeper hydration.
Sources: [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/), [Molecules, 2024](https://pubmed.ncbi.nlm.nih.gov/38611819/)

### Can I use it around the eyes or on my body?

You can use this cleanser on your body, but it is best to avoid the thin skin directly around your eyes. It cleans well and has a very safe formula, but this skin type needs extra gentle care in such delicate areas.
Sources: [Surgical and Radiologic Anatomy, 2002](https://pubmed.ncbi.nlm.nih.gov/12375070/)

### Is this cleanser fragrance-free and alcohol-free?

It contains fragrance (parfum, linalool, geraniol, and citronellol) and drying alcohol (alcohol).

## Alternatives for dry sensitive skin

- [Fresh Soy Face Cleanser](https://lovi.care/skincare/de/p/fresh/soy-face-cleanser/for/dry-sensitive-skin) — Superior fit — €39.99 at Amazon
- [Missha Super Aqua Ultra Hyalron Cleansing Foam](https://lovi.care/skincare/de/p/missha/super-aqua-ultra-hyalron-cleansing-foam/for/dry-sensitive-skin) — Superior fit — €10.99 at Amazon
- [Pyunkang Yul Calming Low pH Foaming Cleanser](https://lovi.care/skincare/de/p/pyunkang-yul/calming-low-ph-foaming-cleanser/for/dry-sensitive-skin) — High fit — €9.99 at Amazon

## Pairs well with

- Soothing Toner: [SKIN1004 Centella Asiatica Toning Toner](https://lovi.care/skincare/de/p/skin1004/centella-asiatica-toning-toner/for/dry-sensitive-skin) — Superior fit — €19.89 at Amazon
- Moisturizer with Sun Protection: [Torriden DIVE-IN Mild Sunscreen](https://lovi.care/skincare/de/p/torriden/dive-in-mild-sunscreen/for/dry-sensitive-skin) — Superior fit — €18.00 at Amazon
- Pre-Cleanser: [MISSHA Ultra Hyalon Cleansing Cream](https://lovi.care/skincare/de/p/missha/ultra-hyalon-cleansing-cream/for/dry-sensitive-skin) — Superior fit — €10.97 at Amazon

## Where to buy

No store in Germany has a checked price for this product, so the page shows none.

## Ingredients

Water, Sodium Methyl Cocoyl Taurate, Cocamidopropyl Betaine, Peg-2 Laurate, Glycol Distearate, Propylene Glycol Laurate, Glycerin, Dipropylene Glycol, Polyquaternium-10, Phenoxyethanol, Sodium Benzoate, Parfum, Citric Acid, Rice Germ Oil, Disodium Edta, Linalool, Geraniol, Citronellol, Alcohol, Betaine, Ci 15985, Sodium Acetylated Hyaluronate, Citrus Junos Seed Extract, Tocopherol, Red 33 Ci 17200, Hydrolyzed Silk
## About the Lovi Fit

Lovi: Unbiased, science-based skincare AI trained on real user outcomes.

Lovi calculates every fit score from the full ingredient list with brand-independent rules its dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update. Levels from best to worst: Superior, High, Average, Low, Caution, Warning.

Behind this fit score: Nadia Kapleva, MS (Co-founder, Medical Director); Alexey Shagraev, PhD (Co-founder, CEO and CTO); Dr. Sofía Perea Pérez, MD, MSc (Medical Board); Aishani Shah, MD (Medical Board); Asya Zubkova, MS (Medical Board); Hanna Kurets, MD (Medical Board, Medical Advisor); Elina Nazarenko, MD (Medical Board); Victoria Derkova, MS (Medical Board).

Page built Nov 8, 2026.

More from Lovi: https://lovi.care/skincare/llms.txt

## This page in other countries

- United States: https://lovi.care/skincare/p/shiseido/extra-rich-cleansing-milk/for/dry-sensitive-skin
- United Kingdom: https://lovi.care/skincare/uk/p/shiseido/extra-rich-cleansing-milk/for/dry-sensitive-skin
- Ireland: https://lovi.care/skincare/ie/p/shiseido/extra-rich-cleansing-milk/for/dry-sensitive-skin
- Germany: https://lovi.care/skincare/de/p/shiseido/extra-rich-cleansing-milk/for/dry-sensitive-skin (this page)
- France: https://lovi.care/skincare/fr/p/shiseido/extra-rich-cleansing-milk/for/dry-sensitive-skin
- Italy: https://lovi.care/skincare/it/p/shiseido/extra-rich-cleansing-milk/for/dry-sensitive-skin
- Netherlands: https://lovi.care/skincare/nl/p/shiseido/extra-rich-cleansing-milk/for/dry-sensitive-skin
- Spain: https://lovi.care/skincare/es/p/shiseido/extra-rich-cleansing-milk/for/dry-sensitive-skin
- Canada: https://lovi.care/skincare/ca/p/shiseido/extra-rich-cleansing-milk/for/dry-sensitive-skin
- Australia: https://lovi.care/skincare/au/p/shiseido/extra-rich-cleansing-milk/for/dry-sensitive-skin
- Singapore: https://lovi.care/skincare/sg/p/shiseido/extra-rich-cleansing-milk/for/dry-sensitive-skin
- Saudi Arabia: https://lovi.care/skincare/sa/p/shiseido/extra-rich-cleansing-milk/for/dry-sensitive-skin
- United Arab Emirates: https://lovi.care/skincare/ae/p/shiseido/extra-rich-cleansing-milk/for/dry-sensitive-skin