# HERA Refreshing Tonic Cleansing Water for sensitive skin

**Lovi Fit: High fit for sensitive skin.**
Normal Skin Fit: Superior · Effectiveness: High · Safety: High.

Page: https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/sensitive-skin

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for Germany.

Brand: HERA
Category: [Toners](https://lovi.care/skincare/de/best/toners)

This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores based on a full skin profile (12D face scan, goals, preferences), use the Lovi app.

One of the best cleansing toners for sensitive skin.

## Why this fit

- Offers moderate benefits for your redness and irritation, as Calendula Officinalis Flower Extract and Allantoin work to soothe and calm the skin, while Glycerin and Sodium Hyaluronate provide essential hydration for normal skin.
- The formula effectively cleanses and decongestes pores with Lactobacillus Ferment, contributing to overall skin comfort.
- The product is safe for your sensitive skin, containing no harsh ingredients and including soothing agents like Calendula Officinalis Flower Extract and Allantoin.

## Fit by skin type

- [Oily skin](https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/oily-skin): Average
- [Dry skin](https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/dry-skin): Average
- [Combination skin](https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/combination-skin): Average
- [Sensitive skin](https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/sensitive-skin): High (this page)
- [Acne-prone skin](https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/acne-prone-skin): High
- [Skin with dark spots](https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/dark-spots): Average
- [Mature skin](https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/mature-skin): Average
- [Dry sensitive skin](https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/dry-sensitive-skin): Average
- [Oily acne-prone skin](https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/oily-acne-prone-skin): High

## Key ingredients

Calendula Officinalis, Probiotics, Antioxidants, Soothing Extracts

## What the research says

- A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women. ([Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/))
- A topical gel containing chitosan, chlorhexidine, allantoin, and dexpanthenol significantly reduced postoperative pain, trismus, swelling, and analgesic consumption, while improving wound healing after third molar surgery compared to a placebo. ([Medicina Oral, Patologia Oral Y Cirugia Bucal, 2020](https://pubmed.ncbi.nlm.nih.gov/32683390/))
- Topical application of Calendula officinalis extract cream significantly improved skin hydration and firmness (reflected in significant changes in R0 and R6 parameters) in 21 healthy human volunteers compared to a base cream. ([Acta Poloniae Pharmaceutica, 2011](https://pubmed.ncbi.nlm.nih.gov/21928714/))
- Treatment with standardized extract of Calendula officinalis L. led to a shorter epithelization time and faster healing speed compared to mineral oil in patients with acute skin loss wounds of the hand and fingers healing by secondary intention. ([Tissue Barriers, 2022](https://pubmed.ncbi.nlm.nih.gov/34674610/))
- Topical administration of Calendula provides weak evidence of effectiveness in acute and chronic wounds compared to standard treatments based on a narrative review of available trials. ([Wounds, 2008](https://pubmed.ncbi.nlm.nih.gov/25941793/))

## What reviewers say

Based on limited data, this no-rinse micellar water is highly praised for its ability to gently remove makeup and impurities while leaving the skin hydrated and soothed, making it ideal for dry and sensitive skin types. Users appreciate the convenient, moist finish, though some find the price point high and the liquid format somewhat wasteful.

- Liked: Hydrating and non-drying (mostly mentioned)
- Liked: Effective cleansing (often mentioned)
- Liked: Gentle and soothing (often mentioned)
- Liked: Convenient usage (sometimes noted)
- Disliked: High price point (sometimes noted)
- Disliked: Heavy makeup removal (rarely noted)
- Disliked: Scent sensitivity (rarely noted)
- Disliked: Wasteful application (rarely noted)

## How to apply

- Could be used as part of your AM or PM routine. Start using the cleansing toner 3 times a week and move to daily use if your skin is happy.
- Apply the cleansing toner after cleansing and before your moisturizer or SPF. This step prepares your skin for the next products.
- Gently press 2-3 drops of the cleansing toner into your skin and avoid rubbing. Let it ⏱absorb for a minute before the next step.
- Since your skin is sensitive, apply the cleansing toner on dry skin for better comfort. This helps reduce any redness and irritation.
- Do a patch test before your first use and avoid the eye area. Stop using it if your skin feels uncomfortable.
- Video: https://storage.pora.ai/25abe7eb181ba53153fd15de2058c2a9.mp4

## Questions and answers

### What makes HERA Refreshing Tonic Cleansing Water a great fit for sensitive skin?

HERA Refreshing Tonic Cleansing Water is a great fit for sensitive skin because it contains no harsh ingredients and features soothing agents like Calendula Officinalis Flower Extract and Allantoin that help calm redness and irritation. It also includes Glycerin and Sodium Hyaluronate to provide essential hydration while Lactobacillus Ferment cleanses and decongestes pores for overall skin comfort.
Sources: [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/)

### Which ingredients make this toner a good fit for sensitive skin?

Calendula Officinalis and Allantoin are the key ingredients that make this toner a great fit by helping to soothe and calm sensitive skin. Additionally, Glycerin and Sodium Hyaluronate provide essential hydration to keep the skin comfortable.
Sources: [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/)

### What does Calendula do for sensitive skin?

Calendula helps calm sensitive skin by reducing irritation, redness, and inflammation. It is unlikely to cause irritation and may support skin barrier recovery.
Sources: [Skin Pharmacology and Physiology, 2005](https://pubmed.ncbi.nlm.nih.gov/15908760/), [International Journal of Cosmetic Science, 2025](https://pubmed.ncbi.nlm.nih.gov/40637214/)

### What do Probiotics do for sensitive skin?

Probiotics help calm sensitive skin, reduce redness, and keep it moisturized by strengthening the skin barrier. Using them daily may also decrease skin reactivity and make your skin feel more comfortable.
Sources: [Scientific Reports, 2023](https://pubmed.ncbi.nlm.nih.gov/37803101/), [Skin Research and Technology, 2024](https://pubmed.ncbi.nlm.nih.gov/38186043/)

### Where does this toner go in a skincare routine for sensitive skin?

This toner goes right after cleansing both morning and night, helping to calm and hydrate sensitive skin. Using gentle hydrating and soothing steps helps keep the skin comfortable and balanced throughout the day.
Sources: [The Journal of Dermatological Treatment, 2022](https://pubmed.ncbi.nlm.nih.gov/32239984/), [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/)

### Can I use this toner with retinol, and in what order?

You can use this toner with retinol by applying the toner first to calm your skin and then following with your retinol treatment. This product is safe and contains soothing ingredients that help keep sensitive skin comfortable while using stronger products.

### How often should I use this toner?

You can use this toner in the morning and evening as part of your daily routine. It is very safe for sensitive skin and helps soothe redness and calm irritation.

### Can this toner clog pores, cause breakouts or purging for sensitive skin?

This toner is unlikely to clog pores or cause breakouts for sensitive skin, as it gently cleanses and decongests pores without harsh ingredients. The formula uses soothing extracts and probiotics to keep the skin calm and comfortable.

### Is this toner fragrance-free and alcohol-free?

Yes, it has no fragrance and no drying alcohol.

## Alternatives for sensitive skin

- [Pyunkang Yul Low pH Cleansing Water](https://lovi.care/skincare/de/p/pyunkang-yul/low-ph-cleansing-water/for/sensitive-skin) — High fit — €14.00 at Amazon
- [Torriden DIVE IN Cleansing Water](https://lovi.care/skincare/de/p/torriden/dive-in-cleansing-water/for/sensitive-skin) — High fit — €14.89 at Amazon
- [ROUND LAB 1025 Dokdo Cleansing Water](https://lovi.care/skincare/de/p/round-lab/1025-dokdo-cleansing-water/for/sensitive-skin) — High fit — €13.49 at Amazon

## Pairs well with

- Cleanser: [Fresh Soy Face Cleanser](https://lovi.care/skincare/de/p/fresh/soy-face-cleanser/for/sensitive-skin) — Superior fit — €39.99 at Amazon
- Soothing Toner: [SKIN1004 Centella Asiatica Toning Toner](https://lovi.care/skincare/de/p/skin1004/centella-asiatica-toning-toner/for/sensitive-skin) — Superior fit — €19.89 at Amazon
- Moisturizer with Sun Protection: [Torriden DIVE-IN Mild Sunscreen](https://lovi.care/skincare/de/p/torriden/dive-in-mild-sunscreen/for/sensitive-skin) — Superior fit — €18.00 at Amazon

## Where to buy

No store in Germany has a checked price for this product, so the page shows none.

## Ingredients

Water, Calendula Officinalis Flower Extract, Lactobacillus Ferment, Glycerin, Butylene Glycol, Sodium Hyaluronate, Allantoin, Panthenol, Caprylyl Glycol, 1,2-Hexanediol, Disodium Edta
## About the Lovi Fit

Lovi: Unbiased, science-based skincare AI trained on real user outcomes.

Lovi calculates every fit score from the full ingredient list with brand-independent rules its dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update. Levels from best to worst: Superior, High, Average, Low, Caution, Warning.

Behind this fit score: Nadia Kapleva, MS (Co-founder, Medical Director); Alexey Shagraev, PhD (Co-founder, CEO and CTO); Dr. Sofía Perea Pérez, MD, MSc (Medical Board); Aishani Shah, MD (Medical Board); Asya Zubkova, MS (Medical Board); Hanna Kurets, MD (Medical Board, Medical Advisor); Elina Nazarenko, MD (Medical Board); Victoria Derkova, MS (Medical Board).

Page built Nov 8, 2026.

More from Lovi: https://lovi.care/skincare/llms.txt

## This page in other countries

- United States: https://lovi.care/skincare/p/hera/refreshing-tonic-cleansing-water/for/sensitive-skin
- United Kingdom: https://lovi.care/skincare/uk/p/hera/refreshing-tonic-cleansing-water/for/sensitive-skin
- Ireland: https://lovi.care/skincare/ie/p/hera/refreshing-tonic-cleansing-water/for/sensitive-skin
- Germany: https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/sensitive-skin (this page)
- France: https://lovi.care/skincare/fr/p/hera/refreshing-tonic-cleansing-water/for/sensitive-skin
- Italy: https://lovi.care/skincare/it/p/hera/refreshing-tonic-cleansing-water/for/sensitive-skin
- Netherlands: https://lovi.care/skincare/nl/p/hera/refreshing-tonic-cleansing-water/for/sensitive-skin
- Spain: https://lovi.care/skincare/es/p/hera/refreshing-tonic-cleansing-water/for/sensitive-skin
- Canada: https://lovi.care/skincare/ca/p/hera/refreshing-tonic-cleansing-water/for/sensitive-skin
- Australia: https://lovi.care/skincare/au/p/hera/refreshing-tonic-cleansing-water/for/sensitive-skin
- Singapore: https://lovi.care/skincare/sg/p/hera/refreshing-tonic-cleansing-water/for/sensitive-skin
- Saudi Arabia: https://lovi.care/skincare/sa/p/hera/refreshing-tonic-cleansing-water/for/sensitive-skin
- United Arab Emirates: https://lovi.care/skincare/ae/p/hera/refreshing-tonic-cleansing-water/for/sensitive-skin