# HERA Refreshing Tonic Cleansing Water for dry sensitive skin

**Lovi Fit: Average fit for dry sensitive skin.**
Dry Skin Fit: High · Effectiveness: High · Safety: Excellent.

Page: https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/dry-sensitive-skin

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for Germany.

Brand: HERA
Category: [Toners](https://lovi.care/skincare/de/best/toners)

This fit is calculated for the concerns frequently associated with dry sensitive skin: flakiness, tightness, redness, fine lines, and wrinkles. For scores based on a full skin profile (12D face scan, goals, preferences), use the Lovi app.

Works for dry sensitive skin; other cleansing toners fit it better.

## Why this fit

- Offers moderate benefits for your dry or flaky skin, as Glycerin and Sodium Hyaluronate provide hydration, while Calendula Officinalis Flower Extract and Lactobacillus Ferment help decongest pores.
- The formula is highly suitable for your dry skin due to the humectant action of Glycerin, Sodium Hyaluronate, and Panthenol.
- The product is safe for your dry and sensitive skin, containing soothing ingredients like Calendula Officinalis Flower Extract and Allantoin with no harsh or prohibited substances.

## Fit by skin type

- [Oily skin](https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/oily-skin): Average
- [Dry skin](https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/dry-skin): Average
- [Combination skin](https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/combination-skin): Average
- [Sensitive skin](https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/sensitive-skin): High
- [Acne-prone skin](https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/acne-prone-skin): High
- [Skin with dark spots](https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/dark-spots): Average
- [Mature skin](https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/mature-skin): Average
- [Dry sensitive skin](https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/dry-sensitive-skin): Average (this page)
- [Oily acne-prone skin](https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/oily-acne-prone-skin): High

## Key ingredients

Calendula Officinalis, Probiotics, Antioxidants, Soothing Extracts

## What the research says

- A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women. ([Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/))
- Topical application of Lactobacillus plantarum-GMNL6 enhanced collagen synthesis and SPTSSA gene expression while reducing melanin synthesis, Staphylococcus aureus biofilm, and Cutibacterium acnes proliferation, leading to clinical improvements in skin moisture, color, spots, wrinkles, UV spots, and porphyrins in human volunteers. ([International Journal of Medical Sciences, 2021](https://pubmed.ncbi.nlm.nih.gov/33526970/))
- A new topical panthenol-containing emollient significantly improved transepidermal water loss reduction, stratum corneum hydration, and intercellular lipid lamellae length compared with control in healthy subjects without negatively impacting bacterial viability. ([The Journal of Dermatological Treatment, 2017](https://pubmed.ncbi.nlm.nih.gov/27425824/))
- Topical application of Calendula officinalis extract cream significantly improved skin hydration and firmness (reflected in significant changes in R0 and R6 parameters) in 21 healthy human volunteers compared to a base cream. ([Acta Poloniae Pharmaceutica, 2011](https://pubmed.ncbi.nlm.nih.gov/21928714/))
- Treatment with standardized extract of Calendula officinalis L. led to a shorter epithelization time and faster healing speed compared to mineral oil in patients with acute skin loss wounds of the hand and fingers healing by secondary intention. ([Tissue Barriers, 2022](https://pubmed.ncbi.nlm.nih.gov/34674610/))
- Topical administration of Calendula provides weak evidence of effectiveness in acute and chronic wounds compared to standard treatments based on a narrative review of available trials. ([Wounds, 2008](https://pubmed.ncbi.nlm.nih.gov/25941793/))

## What reviewers say

Based on limited data, this no-rinse micellar water is highly praised for its ability to gently remove makeup and impurities while leaving the skin hydrated and soothed, making it ideal for dry and sensitive skin types. Users appreciate the convenient, moist finish, though some find the price point high and the liquid format somewhat wasteful.

- Liked: Hydrating and non-drying (mostly mentioned)
- Liked: Effective cleansing (often mentioned)
- Liked: Gentle and soothing (often mentioned)
- Liked: Convenient usage (sometimes noted)
- Disliked: High price point (sometimes noted)
- Disliked: Heavy makeup removal (rarely noted)
- Disliked: Scent sensitivity (rarely noted)
- Disliked: Wasteful application (rarely noted)

## How to apply

- Could be used as part of your AM or PM routine. Start using your cleansing toner 3 times a week and move to daily use if your skin feels good.
- Apply your cleansing toner after washing your face and before putting on your moisturizer or SPF. This step comes right after cleaning your skin.
- Gently press 2 to 3 drops of the cleansing toner into your skin with your hands. Let it soak in for a minute before adding more products.
- Since your skin is dry and sensitive, apply the cleansing toner on dry skin for better comfort . This helps your face stay calm and happy.
- Always avoid the delicate eye area when putting on your cleansing toner. Do a quick patch test before using it for the first time.
- Video: https://storage.pora.ai/25abe7eb181ba53153fd15de2058c2a9.mp4

## Questions and answers

### How well does HERA Refreshing Tonic Cleansing Water work for dry sensitive skin?

HERA Refreshing Tonic Cleansing Water is an average fit for dry sensitive skin, offering moderate hydration and pore clearing through ingredients like glycerin and probiotics. It is safe and gentle, but a product of this type needs richer hydrating agents, soothing extracts like Centella Asiatica, and deeper moisture to truly comfort very dry or flaky skin.
Sources: [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/), [The Journal of Dermatological Treatment, 2017](https://pubmed.ncbi.nlm.nih.gov/27425824/)

### Which ingredients make this toner a good fit for dry sensitive skin?

Glycerin and Sodium Hyaluronate help hydrate dry skin, while Calendula Officinalis Flower Extract, Lactobacillus Ferment, and Allantoin help calm sensitive areas. A cleansing toner for this skin needs rich hydrating ingredients and soothing plant extracts that protect the skin barrier without causing irritation.
Sources: [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/)

### What does Calendula do for dry sensitive skin?

Calendula helps calm dry sensitive skin by reducing irritation and easing redness. It is unlikely to cause issues and may support healing for stressed skin.
Sources: [Cutaneous and Ocular Toxicology, 2025](https://pubmed.ncbi.nlm.nih.gov/40173007/), [Skin Pharmacology and Physiology, 2005](https://pubmed.ncbi.nlm.nih.gov/15908760/)

### What do Probiotics do for dry sensitive skin?

Probiotics help dry sensitive skin by calming irritation, strengthening the skin barrier, and locking in moisture. These ingredients may also reduce redness and help keep the skin calm against everyday triggers.
Sources: [Experimental Dermatology, 2019](https://pubmed.ncbi.nlm.nih.gov/31021014/), [Experimental Dermatology, 2010](https://pubmed.ncbi.nlm.nih.gov/19624730/)

### Where does this toner go in a skincare routine for dry sensitive skin?

This soothing toner goes after cleansing in both your morning and evening skincare routines. For dry and sensitive skin, this product type also needs gentle hydration ingredients like glycerin and hyaluronic acid, alongside calming plant extracts to keep the skin comfortable.

### Can I use this toner with retinol, and in what order?

You can use this toner before retinol to help calm your skin, as it contains soothing ingredients like Calendula Officinalis Flower Extract and Allantoin with a safe profile for sensitive areas. To properly care for dry sensitive skin, a product of this type needs richer barrier-repairing ingredients and heavier moisture-locking agents.

### How often should I use this toner?

You can use this toner daily in the morning and evening as part of your routine. It provides gentle hydration and soothing benefits that are well-suited for regular use on your skin.
Sources: [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/)

### Can this toner clog pores, cause breakouts or purging for dry sensitive skin?

This toner is unlikely to clog pores or cause breakouts for dry sensitive skin. Its soothing extracts help keep skin calm while providing gentle hydration.
Sources: [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/), [The Journal of Dermatological Treatment, 2017](https://pubmed.ncbi.nlm.nih.gov/27425824/)

### Is this toner fragrance-free and alcohol-free?

Yes, it has no fragrance and no drying alcohol.

## Alternatives for dry sensitive skin

- [ROUND LAB 1025 Dokdo Cleansing Water](https://lovi.care/skincare/de/p/round-lab/1025-dokdo-cleansing-water/for/dry-sensitive-skin) — Superior fit — €13.49 at Amazon
- [Eucerin DermatoCLEAN Hyaluron Toner](https://lovi.care/skincare/de/p/eucerin/dermatoclean-hyaluron-toner/for/dry-sensitive-skin) — Average fit — €11.90 at Amazon

## Pairs well with

- Cleanser: [CeraVe Hydrating Cleanser](https://lovi.care/skincare/de/p/cerave/hydrating-facial-cleanser/for/dry-sensitive-skin) — Superior fit — €8.85 at Amazon
- Soothing Toner: [SKIN1004 Centella Asiatica Toning Toner](https://lovi.care/skincare/de/p/skin1004/centella-asiatica-toning-toner/for/dry-sensitive-skin) — Superior fit — €19.89 at Amazon
- Moisturizer with Sun Protection: [Torriden DIVE-IN Mild Sunscreen](https://lovi.care/skincare/de/p/torriden/dive-in-mild-sunscreen/for/dry-sensitive-skin) — Superior fit — €18.00 at Amazon

## Where to buy

No store in Germany has a checked price for this product, so the page shows none.

## Ingredients

Water, Calendula Officinalis Flower Extract, Lactobacillus Ferment, Glycerin, Butylene Glycol, Sodium Hyaluronate, Allantoin, Panthenol, Caprylyl Glycol, 1,2-Hexanediol, Disodium Edta
## About the Lovi Fit

Lovi: Unbiased, science-based skincare AI trained on real user outcomes.

Lovi calculates every fit score from the full ingredient list with brand-independent rules its dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update. Levels from best to worst: Superior, High, Average, Low, Caution, Warning.

Behind this fit score: Nadia Kapleva, MS (Co-founder, Medical Director); Alexey Shagraev, PhD (Co-founder, CEO and CTO); Dr. Sofía Perea Pérez, MD, MSc (Medical Board); Aishani Shah, MD (Medical Board); Asya Zubkova, MS (Medical Board); Hanna Kurets, MD (Medical Board, Medical Advisor); Elina Nazarenko, MD (Medical Board); Victoria Derkova, MS (Medical Board).

Page built Nov 8, 2026.

More from Lovi: https://lovi.care/skincare/llms.txt

## This page in other countries

- United States: https://lovi.care/skincare/p/hera/refreshing-tonic-cleansing-water/for/dry-sensitive-skin
- United Kingdom: https://lovi.care/skincare/uk/p/hera/refreshing-tonic-cleansing-water/for/dry-sensitive-skin
- Ireland: https://lovi.care/skincare/ie/p/hera/refreshing-tonic-cleansing-water/for/dry-sensitive-skin
- Germany: https://lovi.care/skincare/de/p/hera/refreshing-tonic-cleansing-water/for/dry-sensitive-skin (this page)
- France: https://lovi.care/skincare/fr/p/hera/refreshing-tonic-cleansing-water/for/dry-sensitive-skin
- Italy: https://lovi.care/skincare/it/p/hera/refreshing-tonic-cleansing-water/for/dry-sensitive-skin
- Netherlands: https://lovi.care/skincare/nl/p/hera/refreshing-tonic-cleansing-water/for/dry-sensitive-skin
- Spain: https://lovi.care/skincare/es/p/hera/refreshing-tonic-cleansing-water/for/dry-sensitive-skin
- Canada: https://lovi.care/skincare/ca/p/hera/refreshing-tonic-cleansing-water/for/dry-sensitive-skin
- Australia: https://lovi.care/skincare/au/p/hera/refreshing-tonic-cleansing-water/for/dry-sensitive-skin
- Singapore: https://lovi.care/skincare/sg/p/hera/refreshing-tonic-cleansing-water/for/dry-sensitive-skin
- Saudi Arabia: https://lovi.care/skincare/sa/p/hera/refreshing-tonic-cleansing-water/for/dry-sensitive-skin
- United Arab Emirates: https://lovi.care/skincare/ae/p/hera/refreshing-tonic-cleansing-water/for/dry-sensitive-skin