# Vichy Normaderm Phytosolution for sensitive skin

**Lovi Fit: Average fit for sensitive skin.**
Normal Skin Fit: High · Effectiveness: Average · Safety: High.

Page: https://lovi.care/skincare/ca/p/vichy/normaderm-phytosolution/for/sensitive-skin

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for Canada.

Brand: [Vichy](https://lovi.care/skincare/ca/brands/vichy)
Category: [Serums and treatments](https://lovi.care/skincare/ca/best/serums)

This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores based on a full skin profile (12D face scan, goals, preferences), use the Lovi app.

Works for sensitive skin; other serums fit it better.

## Why this fit

- Offers moderate exfoliation and hydration suitable for normal skin, with salicylic acid and glycerin addressing texture and moisture balance. Bifida ferment lysate and sodium hyaluronate provide additional soothing and hydrating benefits that can support your redness and irritation.
- The formulation is generally safe for your sensitive skin, as it avoids harsh ingredients and focuses on gentle actives.
- This product is well-suited for acne-prone skin, effectively reducing lesions and blemishes with its targeted ingredients.

## Fit by skin type

- [Oily skin](https://lovi.care/skincare/ca/p/vichy/normaderm-phytosolution/for/oily-skin): High
- [Dry skin](https://lovi.care/skincare/ca/p/vichy/normaderm-phytosolution/for/dry-skin): Caution
- [Combination skin](https://lovi.care/skincare/ca/p/vichy/normaderm-phytosolution/for/combination-skin): High
- [Sensitive skin](https://lovi.care/skincare/ca/p/vichy/normaderm-phytosolution/for/sensitive-skin): Average (this page)
- [Acne-prone skin](https://lovi.care/skincare/ca/p/vichy/normaderm-phytosolution/for/acne-prone-skin): High
- [Skin with dark spots](https://lovi.care/skincare/ca/p/vichy/normaderm-phytosolution/for/dark-spots): Average
- [Mature skin](https://lovi.care/skincare/ca/p/vichy/normaderm-phytosolution/for/mature-skin): Average
- [Dry sensitive skin](https://lovi.care/skincare/ca/p/vichy/normaderm-phytosolution/for/dry-sensitive-skin): Caution
- [Oily acne-prone skin](https://lovi.care/skincare/ca/p/vichy/normaderm-phytosolution/for/oily-acne-prone-skin): High

## Key ingredients

Salicylic Acid, Bifida Lysate Ferment, Zinc Sulfate, Ascorbyl Glucoside, Sodium Hyaluronate

## What the research says

- A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women. ([Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/))
- A moisturizer containing licochalcone A, 1,2-decanediol, L-carnitine, and salicylic acid significantly reduced noninflammatory, inflammatory, and total acne lesion counts compared to a vehicle control in Thai patients during a 12-week maintenance phase. ([BioMed Research International, 2020](https://pubmed.ncbi.nlm.nih.gov/33150170/))
- Twice daily application of a multitargeted dermocosmetic cream provided comparable efficacy to benzoyl peroxide 5% gel in reducing inflammatory, non-inflammatory, and total lesions in 150 Caucasian subjects with mild-to-moderate acne over 56 days, while demonstrating superior skin tolerability. ([Journal of Cosmetic Dermatology, 2024](https://pubmed.ncbi.nlm.nih.gov/37941097/))
- The use of a salicylic acid-based dermocosmetic significantly reduces the needed quantity of benzoyl peroxide without impacting efficacy in mild to moderate acne, and as maintenance post-benzoyl peroxide allows a significant reduction of acne relapse compared to vehicle. ([Journal of Drugs in Dermatology, 2023](https://pubmed.ncbi.nlm.nih.gov/38051857/))
- Cryotherapy with liquid nitrogen achieved a higher cure rate (39%) than salicylic acid (24%) and a wait-and-see approach (16%) for cutaneous warts at 13 weeks in primary care patients. ([CMAJ, 2010](https://pubmed.ncbi.nlm.nih.gov/20837684/))
- Treatment with 2% supramolecular salicylic acid hydrogel resulted in a regression and markedly improvement rate of 51.01% compared to 43.10% for Adapaline gel in patients with mild to moderate facial acne vulgaris, showing no significant difference in efficacy. ([Journal of Cosmetic Dermatology, 2024](https://pubmed.ncbi.nlm.nih.gov/38590107/))
- Topical 5% benzoyl peroxide plus salicylic acid achieved the greatest lesion reduction at early 2 to 4 week time points compared to benzoyl peroxide, clindamycin, and combination benzoyl peroxide/clindamycin, while 5% benzoyl peroxide plus salicylic acid and combination benzoyl peroxide/clindamycin showed similar efficacy at 10 to 12 weeks in acne patients. ([Journal of the American Academy of Dermatology, 2010](https://pubmed.ncbi.nlm.nih.gov/20488582/))
- Topical application of Bifida Ferment Lysate strengthens the skin barrier function by upregulating barrier and antimicrobial peptide genes, exhibiting strong antioxidant properties, and decreasing inflammatory cytokine secretion in vitro. ([Journal of Cosmetic Dermatology, 2023](https://pubmed.ncbi.nlm.nih.gov/37218728/))
- Topical 10% zinc sulphate solution achieved an 85.7% full response rate in plane warts compared to 42.8% for 5% zinc sulphate and 10% for distilled water, while showing no significant efficacy in common warts. ([Saudi Medical Journal, 2007](https://pubmed.ncbi.nlm.nih.gov/17768472/))
- Topical zinc sulfate augmentation significantly increased the cutaneous delayed hypersensitivity response to Candida antigen in subjects with normal plasma zinc concentrations compared to Aquaphor alone. ([Acta Dermato-venereologica, 1985](https://pubmed.ncbi.nlm.nih.gov/2411072/))
- A hydrogel containing pomegranate rind extract and zinc sulphate delivered punicalagin and zinc across porcine epidermal, buccal, and vaginal membranes while achieving a 2.5 log reduction against HSV-1 and a 64% reduction in COX-2 expression in ex vivo skin. ([European Journal of Pharmaceutical Sciences, 2017](https://pubmed.ncbi.nlm.nih.gov/27516148/))
- Topical application of 5% vitamin C cream significantly improved global clinical scores, increased skin microrelief density, and induced elastic tissue repair in photoaged skin compared to excipient control in healthy female volunteers. ([Experimental Dermatology, 2003](https://pubmed.ncbi.nlm.nih.gov/12823436/))
- Ascorbic acid 2-glucoside gel significantly reduced gingival melanin pigmentation after 4 weeks compared to placebo in 73 subjects with symmetric pigmentation. ([Journal of Periodontology, 2009](https://pubmed.ncbi.nlm.nih.gov/19186973/))
- Topical application of VC-IP cream twice daily for 8 weeks reduces periorbital wrinkles in female subjects compared to a placebo cream. ([Journal of Cosmetic Dermatology, 2022](https://pubmed.ncbi.nlm.nih.gov/34910367/))
- Topical application of 0.1% hyaluronic acid formulations of different molecular weights led to significant improvements in skin hydration and elasticity, with low-molecular-weight formulations also significantly reducing wrinkle depth in seventy-six female subjects compared to a vehicle control. ([Journal of Drugs in Dermatology, 2011](https://pubmed.ncbi.nlm.nih.gov/22052267/))
- Topical application of hyaluronic acid in conjunction with free gingival graft significantly reduced donor site postoperative pain until day 7 compared to normal saline, with no significant differences in graft dimensions or patient satisfaction. ([Clinical Oral Investigations, 2022](https://pubmed.ncbi.nlm.nih.gov/34623507/))
- Treatment with a hyaluronic acid-containing mouth rinse or topical gel led to significant lesion reduction, pain relief, and normalization of lesion color in adult patients with minor recurrent aphthous stomatitis, with the gel formulation showing an earlier healing onset at 3 days. ([BMC Oral Health, 2019](https://pubmed.ncbi.nlm.nih.gov/31311529/))

## What reviewers say

Users with oily and acne-prone skin widely praise this moisturizer for its ability to reduce breakouts and control sebum without drying out the face. The lightweight, water-based texture is frequently highlighted as a standout feature, leaving skin feeling fresh and hydrated, though the strong herbal scent is a polarizing aspect for some.

- Liked: Lightweight & fast-absorbing (mostly mentioned)
- Liked: Effective acne control (often mentioned)
- Liked: Hydrating without grease (often mentioned)
- Liked: Refreshing scent (sometimes noted)
- Disliked: Strong fragrance (sometimes noted)
- Disliked: Insufficient moisture (rarely noted)
- Disliked: Skin irritation (rarely noted)
- Disliked: Sticky residue (rarely noted)

## How to apply

- Use your serum in the PM routine, starting 3 times a week before building up to daily use if your skin is happy.
- Apply the serum after cleansing and toning, but before putting on your moisturizer for the best results.
- Gently press 2-3 drops of the serum into your skin and wait a minute ⏱ for it to soak in.
- Since your skin is sensitive and easily irritated, apply the serum on completely dry skin to help keep it calm.
- Always do a patch test before your first use and avoid getting the serum too close to your eyes .
- Video: https://storage.pora.ai/c879dda8655a61c19d3d8c9ebad6b06d.mp4

## Questions and answers

### How well does Vichy Normaderm Phytosolution work for sensitive skin?

Vichy Normaderm Phytosolution is an average fit for sensitive skin, offering gentle exfoliation and moisture that may help calm redness and irritation. To fit sensitive skin better, a treatment of this type needs soothing ingredients like niacinamide or snail secretion filtrate, along with strong hydrators and antioxidants that calm irritation without any risk of a reaction.
Sources: [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/), [BioMed Research International, 2020](https://pubmed.ncbi.nlm.nih.gov/33150170/)

### Which ingredients make this cream a good fit for sensitive skin?

Bifida ferment lysate and sodium hyaluronate help soothe your sensitive skin and keep it hydrated while reducing redness and irritation. To be an even better fit for sensitive skin, a treatment of this type needs ingredients like niacinamide or soothing plant extracts that target redness without any risk of irritation.
Sources: [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/)

### What does Salicylic Acid do for sensitive skin?

Salicylic acid may cause irritation on sensitive skin, so it requires careful use and good sun protection to keep skin comfortable. A product for this skin type needs gentle, soothing ingredients and a mild formula that respects the skin barrier.
Sources: [The British Journal of Dermatology, 1999](https://pubmed.ncbi.nlm.nih.gov/10233334/), [International Journal of Toxicology, 2003](https://pubmed.ncbi.nlm.nih.gov/14617432/)

### What does Bifida Ferment Lysate do for sensitive skin?

Bifida Ferment Lysate helps calm reactive skin, making it less sensitive and more resistant to daily irritation and physical or chemical aggression. It achieves this by strengthening your skin barrier and keeping moisture locked in while decreasing redness.
Sources: [Experimental Dermatology, 2010](https://pubmed.ncbi.nlm.nih.gov/19624730/), [Scientific Reports, 2023](https://pubmed.ncbi.nlm.nih.gov/37803101/)

### Where does this cream go in a skincare routine for sensitive skin?

This treatment goes in the evening routine after cleansing and toning, and before moisturizing. Sensitive skin needs a product of this type to include calming and soothing ingredients like ferment lysates and hydrating agents that keep skin soft while addressing blemishes.

### Can I use this cream with retinol, and in what order?

You can use this treatment with retinol by applying the retinol first, letting it absorb, and then following with this product. Since this cream contains salicylic acid, combining it with retinol may sometimes cause irritation, so you might want to alternate nights or use them at different times of day to keep your skin calm and comfortable.

### How often should I use this cream?

You can use this treatment once a week in the evening to see how your sensitive skin responds, and if you tolerate it well, you may carefully use it more often. This product works for your skin, though other products fit it better, so this skin type needs gentle soothing ingredients and extra moisture to stay calm and comfortable.

### Can this cream clog pores, cause breakouts or purging for sensitive skin?

This cream is unlikely to clog pores or cause breakouts for your sensitive skin because its ingredients target blemishes and help clear texture. However, because it works to clear out skin, you may experience some initial purging when you first start using it. A product for sensitive skin of this type needs gentle exfoliating ingredients and soothing hydrators like salicylic acid and glycerin to keep the skin calm and smooth.
Sources: [BioMed Research International, 2020](https://pubmed.ncbi.nlm.nih.gov/33150170/), [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/)

### Is this cream fragrance-free and alcohol-free?

Yes, it has no fragrance and no drying alcohol.

## Alternatives for sensitive skin

- [Clarins Double Serum](https://lovi.care/skincare/ca/p/clarins/double-serum/for/sensitive-skin) — High fit — CA$113.00 at Amazon
- [COSRX The Vitamin C 23 Serum](https://lovi.care/skincare/ca/p/cosrx/the-vitamin-c-23-serum/for/sensitive-skin) — High fit — CA$33.98 at Amazon
- [Skin1004 Probio-Cica Intensive Ampoule](https://lovi.care/skincare/ca/p/skin1004/probio-cica-intensive-ampoule/for/sensitive-skin) — High fit — CA$24.44 at Amazon

## Pairs well with

- Cleanser: [Fresh Soy Face Cleanser](https://lovi.care/skincare/ca/p/fresh/soy-face-cleanser/for/sensitive-skin) — Superior fit — CA$44.95 at Amazon
- Soothing Toner: [Clarins Toning Lotion with Camomile](https://lovi.care/skincare/ca/p/clarins/soothing-toning-lotion/for/sensitive-skin) — Superior fit — CA$49.00 at Amazon
- Moisturizer with Sun Protection: [Torriden DIVE-IN Mild Sunscreen](https://lovi.care/skincare/ca/p/torriden/dive-in-mild-sunscreen/for/sensitive-skin) — Superior fit — CA$27.34 at Amazon

## Where to buy

- Amazon.ca: CA$22.95 (https://www.amazon.ca/dp/B0B7V2Q6LT?tag=lovi-care-web-product01-20&linkCode=osi&th=1&psc=1)
Prices checked 2 Nov 2026.

## Ingredients

Water, Glycerin, Salicylic Acid, Isononyl Isononanoate, Butylene Glycol, Kaolin, Zinc Sulfate, Bifida Lysate Ferment, Sodium Hydroxide, Sodium Polyacrylate, Sodium Hyaluronate, Sodium Benzoate, Phenoxyethanol, Ascorbyl Glucoside, Caprylyl Glycol, Hydrolyzed Algin, Trisodium Ethylenediamine Disuccinate, Biosaccharide Gum-1, Acrylates C10-30 Alkyl Acrylate Crosspolymer
## About the Lovi Fit

Lovi: Unbiased, science-based skincare AI trained on real user outcomes.

Lovi calculates every fit score from the full ingredient list with brand-independent rules its dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update. Levels from best to worst: Superior, High, Average, Low, Caution, Warning.

Behind this fit score: Nadia Kapleva, MS (Co-founder, Medical Director); Alexey Shagraev, PhD (Co-founder, CEO and CTO); Dr. Sofía Perea Pérez, MD, MSc (Medical Board); Aishani Shah, MD (Medical Board); Asya Zubkova, MS (Medical Board); Hanna Kurets, MD (Medical Board, Medical Advisor); Elina Nazarenko, MD (Medical Board); Victoria Derkova, MS (Medical Board).

Page built Nov 8, 2026.

More from Lovi: https://lovi.care/skincare/llms.txt

## This page in other countries

- United States: https://lovi.care/skincare/p/vichy/normaderm-phytosolution/for/sensitive-skin
- United Kingdom: https://lovi.care/skincare/uk/p/vichy/normaderm-phytosolution/for/sensitive-skin
- Ireland: https://lovi.care/skincare/ie/p/vichy/normaderm-phytosolution/for/sensitive-skin
- Germany: https://lovi.care/skincare/de/p/vichy/normaderm-phytosolution/for/sensitive-skin
- France: https://lovi.care/skincare/fr/p/vichy/normaderm-phytosolution/for/sensitive-skin
- Italy: https://lovi.care/skincare/it/p/vichy/normaderm-phytosolution/for/sensitive-skin
- Netherlands: https://lovi.care/skincare/nl/p/vichy/normaderm-phytosolution/for/sensitive-skin
- Spain: https://lovi.care/skincare/es/p/vichy/normaderm-phytosolution/for/sensitive-skin
- Canada: https://lovi.care/skincare/ca/p/vichy/normaderm-phytosolution/for/sensitive-skin (this page)
- Australia: https://lovi.care/skincare/au/p/vichy/normaderm-phytosolution/for/sensitive-skin
- Singapore: https://lovi.care/skincare/sg/p/vichy/normaderm-phytosolution/for/sensitive-skin
- Saudi Arabia: https://lovi.care/skincare/sa/p/vichy/normaderm-phytosolution/for/sensitive-skin
- United Arab Emirates: https://lovi.care/skincare/ae/p/vichy/normaderm-phytosolution/for/sensitive-skin