# The Ordinary Azelaic Acid Suspension 10% for sensitive skin

**Lovi Fit: High fit for sensitive skin.**
Normal Skin Fit: High · Effectiveness: High · Safety: High.

Page: https://lovi.care/skincare/ca/p/the-ordinary/azelaic-acid-suspension-10/for/sensitive-skin

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for Canada.

Brand: [The Ordinary](https://lovi.care/skincare/ca/brands/the-ordinary)
Category: [Serums and treatments](https://lovi.care/skincare/ca/best/serums)

This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores based on a full skin profile (12D face scan, goals, preferences), use the Lovi app.

A great choice for sensitive skin; a few serums fit it even better.

## Why this fit

- Highly suitable for your normal skin and addresses your redness and irritation concerns due to the anti-inflammatory and melanogenesis-regulating actions of azelaic acid, complemented by tocopherol's antioxidant activity.
- The formula offers moderate exfoliation and brightens skin tone, which is beneficial for your skin concerns.
- The product is safe for your sensitive skin, as it lacks prohibited or harsh ingredients that could cause irritation.

## Fit by skin type

- [Oily skin](https://lovi.care/skincare/ca/p/the-ordinary/azelaic-acid-suspension-10/for/oily-skin): High
- [Dry skin](https://lovi.care/skincare/ca/p/the-ordinary/azelaic-acid-suspension-10/for/dry-skin): Average
- [Combination skin](https://lovi.care/skincare/ca/p/the-ordinary/azelaic-acid-suspension-10/for/combination-skin): High
- [Sensitive skin](https://lovi.care/skincare/ca/p/the-ordinary/azelaic-acid-suspension-10/for/sensitive-skin): High (this page)
- [Acne-prone skin](https://lovi.care/skincare/ca/p/the-ordinary/azelaic-acid-suspension-10/for/acne-prone-skin): High
- [Skin with dark spots](https://lovi.care/skincare/ca/p/the-ordinary/azelaic-acid-suspension-10/for/dark-spots): High
- [Mature skin](https://lovi.care/skincare/ca/p/the-ordinary/azelaic-acid-suspension-10/for/mature-skin): Average
- [Dry sensitive skin](https://lovi.care/skincare/ca/p/the-ordinary/azelaic-acid-suspension-10/for/dry-sensitive-skin): Average
- [Oily acne-prone skin](https://lovi.care/skincare/ca/p/the-ordinary/azelaic-acid-suspension-10/for/oily-acne-prone-skin): Average

## Key ingredients

Azelaic Acid, Dimethicone, Tocopherol, Chlorphenesin, Hydroxyethyl Acrylate Sodium Acryloyldimethyl Taurate Copolymer

## What the research says

- Application of 15% azelaic acid gel significantly reduced post-inflammatory erythema and hyperpigmentation, decreased hemoglobin and melanin content, improved quality of life, and contributed to acne improvement in patients with mild to moderate acne compared to placebo. ([Dermatology and Therapy, 2024](https://pubmed.ncbi.nlm.nih.gov/38734843/))
- A topical serum containing vitamin C, vitamin E, and raspberry leaf cell culture extract improved skin color, elasticity, radiance, smoothness, scaliness, and wrinkles compared to the untreated contralateral side in fifty female volunteers. ([Journal of Cosmetic Dermatology, 2020](https://pubmed.ncbi.nlm.nih.gov/31975502/))
- Azelaic acid nanocrystal hydrogel 10% achieved a higher success rate and greater lesion reduction than azelaic acid cream 20% in patients with mild to moderate facial acne. ([Pharmaceutics, 2021](https://pubmed.ncbi.nlm.nih.gov/33923739/))
- Topical application of a dermocosmetic containing Myrtus communis extract and azelaic acid reduced acne relapses and helped maintain remission compared to a light moisturizing cream in adult females in the acne maintenance phase over 16 weeks. ([Journal of the European Academy of Dermatology and Venereology, 2023](https://pubmed.ncbi.nlm.nih.gov/36729399/))
- Topical administration of 20% azelaic acid cream and 5% tranexamic acid solution comparably improved acne-related postinflammatory hyperpigmentation in patients with acne vulgaris, while tranexamic acid demonstrated a significantly better safety profile at week 4. ([Journal of Research in Medical Sciences, 2023](https://pubmed.ncbi.nlm.nih.gov/37213446/))
- Wearing an N95 mask alone compared to using dimethicone cream or hydrocolloid dressing caused more adverse skin reactions among 73 military health care workers, with no significant differences in fit test failure rates between groups. ([Military Medicine, 2024](https://pubmed.ncbi.nlm.nih.gov/38771104/))
- A dimethicone skin protectant lotion significantly decreased visual scoring and transepidermal water loss compared to vehicle control and SLS-only treated sites in 12 healthy humans exposed to sodium lauryl sulfate. ([Skin Research and Technology, 2000](https://pubmed.ncbi.nlm.nih.gov/11428946/))
- Treatment with a moisturizer containing dimethicone and glycerine increased epidermal thickness by 0.019 mm, improved barrier function by decreasing transepidermal water loss by 13%, decreased melanin intensity, and induced keratins 6 and 16 in fifteen women with moderately photoaged forearms. ([Clinical and Experimental Dermatology, 2007](https://pubmed.ncbi.nlm.nih.gov/17137484/))
- Topical application of an antioxidant serum containing 15% ascorbic acid, 0.5% ferulic acid, and 1% tocopherol prevented particulate matter-induced degradation of extracellular matrix components, inflammation, and oxidative stress in the skin of 15 female volunteers compared to untreated controls. ([Journal of Cosmetic Dermatology, 2025](https://pubmed.ncbi.nlm.nih.gov/40642809/))
- Dermatological products containing d-alpha tocopheryl acetate showed non-comedogenic potential with less than a 50% increase in microcomedones in 12 healthy male subjects compared to octyl palmitate. ([Contemporary Clinical Trials Communications, 2021](https://pubmed.ncbi.nlm.nih.gov/34471722/))
- Topical application of an antioxidant mix containing 15% ascorbic acid, 0.5% ferulic acid, and 1% tocopherol prevented PM and UV-induced skin barrier perturbation, lipid peroxidation, inflammatory markers, MMP9 activation, and Type I collagen loss in 15 healthy females compared to untreated exposed skin. ([Journal of Cosmetic Dermatology, 2024](https://pubmed.ncbi.nlm.nih.gov/38590207/))

## What reviewers say

While many users report clearer and brighter skin within weeks, a significant portion of reviewers struggle with the formula's tendency to pill under makeup or other skincare layers. This summary is based on a very large amount of data and should be definitely taken into account.

- Liked: Reduces redness (mostly mentioned)
- Disliked: Pills under makeup (mostly mentioned)
- Liked: Clears acne (often mentioned)
- Liked: Smoothes texture (often mentioned)
- Liked: Fades dark spots (sometimes noted)
- Liked: Matte finish (sometimes noted)
- Disliked: Causes stinging (sometimes noted)
- Disliked: Drying formula (sometimes noted)
- Disliked: Thick texture (sometimes noted)
- Disliked: Unpleasant scent (rarely noted)

## How to apply

- Use your serum in the PM routine, starting 3 times a week before building up to daily use if your skin is happy.
- Apply the serum after cleansing and toning, but before putting on your moisturizer for the best results.
- Gently press 2-3 drops of the serum into your skin and wait a minute ⏱ for it to soak in.
- Since your skin is sensitive and easily irritated, apply the serum on completely dry skin to help keep it calm.
- Always do a patch test before your first use and avoid getting the serum too close to your eyes .
- Video: https://storage.pora.ai/c879dda8655a61c19d3d8c9ebad6b06d.mp4

## Questions and answers

### What makes The Ordinary Azelaic Acid Suspension a great fit for sensitive skin?

This product is a great fit because azelaic acid helps calm redness and irritation while vitamin E provides antioxidant activity. The formula safely avoids harsh ingredients that could upset your sensitive skin while offering moderate exfoliation to brighten your skin tone.
Sources: [Dermatology and Therapy, 2024](https://pubmed.ncbi.nlm.nih.gov/38734843/)

### Which ingredients make this cream a good fit for sensitive skin?

Azelaic acid makes this cream a good fit because it helps calm redness and irritation, while tocopherol adds antioxidant support. The formula is safe for sensitive skin as it lacks harsh ingredients that could cause irritation.
Sources: [Dermatology and Therapy, 2024](https://pubmed.ncbi.nlm.nih.gov/38734843/)

### What does Azelaic Acid do for sensitive skin?

Azelaic acid helps calm sensitive, red, or easily irritated skin by soothing inflammation and reducing redness. It is generally well-tolerated and is unlikely to cause severe reactions, making it a gentle option for skin that flares up easily.
Sources: [Experimental Dermatology, 2010](https://pubmed.ncbi.nlm.nih.gov/20545756/), [Journal of Drugs in Dermatology, 2011](https://pubmed.ncbi.nlm.nih.gov/21637903/)

### What does Dimethicone do for sensitive skin?

Dimethicone helps protect sensitive skin against irritants and can keep it feeling calm and comfortable. It is generally well tolerated and unlikely to cause adverse reactions on delicate or reactive skin.
Sources: [Ostomy/wound Management, 2005](https://pubmed.ncbi.nlm.nih.gov/16439809/), [Military Medicine, 2024](https://pubmed.ncbi.nlm.nih.gov/38771104/)

### Where does this cream go in a skincare routine for sensitive skin?

This treatment goes in the evening routine after your toner and before your moisturizer. Starting it once a week helps your sensitive skin adjust safely, and you may use it more often over time if your skin tolerates it well.

### Can I use this cream with retinol, and in what order?

You can use this cream alongside retinol, but it is best to apply retinol and azelaic acid on alternate nights or separate times of day to lower the likelihood of irritation on sensitive skin. Using them carefully helps manage redness and uneven tone while keeping your skin calm and comfortable.

### How often should I use this cream?

Use this treatment once a week in your evening routine, and if your skin feels comfortable and calm, you can carefully use it more often. This gentle approach helps prevent irritation while managing redness and uneven tone.
Sources: [Dermatology and Therapy, 2024](https://pubmed.ncbi.nlm.nih.gov/38734843/)

### Can this cream clog pores, cause breakouts or purging for sensitive skin?

This cream is unlikely to clog pores or cause purging for sensitive skin, as it lacks harsh ingredients that tend to cause irritation. However, it may feel a bit thick and drying for some, and some people experience mild stinging when using it.

### Is this cream fragrance-free and alcohol-free?

Yes, it has no fragrance and no drying alcohol.

## Alternatives for sensitive skin

- [COSRX The Vitamin C 23 Serum](https://lovi.care/skincare/ca/p/cosrx/the-vitamin-c-23-serum/for/sensitive-skin) — High fit — CA$33.98 at Amazon
- [Skin1004 Probio-Cica Intensive Ampoule](https://lovi.care/skincare/ca/p/skin1004/probio-cica-intensive-ampoule/for/sensitive-skin) — High fit — CA$24.44 at Amazon
- [The Ordinary Matrixyl 10% + HA](https://lovi.care/skincare/ca/p/the-ordinary/matrixyl-10-ha/for/sensitive-skin) — High fit — CA$14.40 at Amazon

## Pairs well with

- Cleanser: [Fresh Soy Face Cleanser](https://lovi.care/skincare/ca/p/fresh/soy-face-cleanser/for/sensitive-skin) — Superior fit — CA$44.95 at Amazon
- Soothing Toner: [Clarins Toning Lotion with Camomile](https://lovi.care/skincare/ca/p/clarins/soothing-toning-lotion/for/sensitive-skin) — Superior fit — CA$49.00 at Amazon
- Moisturizer with Sun Protection: [Torriden DIVE-IN Mild Sunscreen](https://lovi.care/skincare/ca/p/torriden/dive-in-mild-sunscreen/for/sensitive-skin) — Superior fit — CA$27.34 at Amazon

## Where to buy

- Amazon.ca: CA$15.80 (https://www.amazon.ca/dp/B06WD5J8KY?tag=lovi-care-web-product01-20&linkCode=osi&th=1&psc=1)
- Sephora: CA$15.80 (https://www.sephora.com/ca/en/product/the-ordinary-deciem-azelaic-acid-suspension-10-P427411?skuId=2031458)
Prices checked 10 Oct – 6 Nov 2026.

## Ingredients

Water, Isodecyl Neopentanoate, Dimethicone, Azelaic Acid, Dimethicone Bis-Isobutyl Ppg-20 Crosspolymer, Dimethyl Isosorbide, Hydroxyethyl Acrylate Sodium Acryloyldimethyl Taurate Copolymer, Polysilicone-11, Isohexadecane, Tocopherol, Trisodium Ethylenediamine Disuccinate, Isoceteth-20, Polysorbate 60, Triethanolamine, Ethoxydiglycol, Phenoxyethanol, Chlorphenesin
## About the Lovi Fit

Lovi: Unbiased, science-based skincare AI trained on real user outcomes.

Lovi calculates every fit score from the full ingredient list with brand-independent rules its dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update. Levels from best to worst: Superior, High, Average, Low, Caution, Warning.

Behind this fit score: Nadia Kapleva, MS (Co-founder, Medical Director); Alexey Shagraev, PhD (Co-founder, CEO and CTO); Dr. Sofía Perea Pérez, MD, MSc (Medical Board); Aishani Shah, MD (Medical Board); Asya Zubkova, MS (Medical Board); Hanna Kurets, MD (Medical Board, Medical Advisor); Elina Nazarenko, MD (Medical Board); Victoria Derkova, MS (Medical Board).

Page built Nov 8, 2026.

More from Lovi: https://lovi.care/skincare/llms.txt

## This page in other countries

- United States: https://lovi.care/skincare/p/the-ordinary/azelaic-acid-suspension-10/for/sensitive-skin
- United Kingdom: https://lovi.care/skincare/uk/p/the-ordinary/azelaic-acid-suspension-10/for/sensitive-skin
- Ireland: https://lovi.care/skincare/ie/p/the-ordinary/azelaic-acid-suspension-10/for/sensitive-skin
- Germany: https://lovi.care/skincare/de/p/the-ordinary/azelaic-acid-suspension-10/for/sensitive-skin
- France: https://lovi.care/skincare/fr/p/the-ordinary/azelaic-acid-suspension-10/for/sensitive-skin
- Italy: https://lovi.care/skincare/it/p/the-ordinary/azelaic-acid-suspension-10/for/sensitive-skin
- Netherlands: https://lovi.care/skincare/nl/p/the-ordinary/azelaic-acid-suspension-10/for/sensitive-skin
- Spain: https://lovi.care/skincare/es/p/the-ordinary/azelaic-acid-suspension-10/for/sensitive-skin
- Canada: https://lovi.care/skincare/ca/p/the-ordinary/azelaic-acid-suspension-10/for/sensitive-skin (this page)
- Australia: https://lovi.care/skincare/au/p/the-ordinary/azelaic-acid-suspension-10/for/sensitive-skin
- Singapore: https://lovi.care/skincare/sg/p/the-ordinary/azelaic-acid-suspension-10/for/sensitive-skin
- Saudi Arabia: https://lovi.care/skincare/sa/p/the-ordinary/azelaic-acid-suspension-10/for/sensitive-skin
- United Arab Emirates: https://lovi.care/skincare/ae/p/the-ordinary/azelaic-acid-suspension-10/for/sensitive-skin