The Body Shop Camomile Sumptuous Cleansing Butter for sensitive skin
Calming Chamomile Extract
England
Shea Butter
Olive Oil Fruit
Sunflower Seed Oil
Caprylyl Glycol
High
- HighNormal Skin Fit
- HighEffectiveness
- HighSafety
A great choice for sensitive skin; a few pre-cleansers fit it even better.
This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.
Page built Nov 8, 2026How the Fit score works
Lovi Assistant explains
- Highly suitable for your normal skin with sensitivity, as ethylhexyl palmitate and Olea Europaea Fruit Oil effectively dissolve makeup while Butyrospermum Parkii Butter aids in barrier repair.
- The presence of Anthemis Nobilis Flower Extract and Chamomilla Recutita Flower Extract offers moderate benefits for your redness and irritation by soothing the skin.
- The product is safe for your skin due to the absence of prohibited or harsh ingredients, minimizing the risk of irritation.
How to apply
- Use this makeup remover PM as the first step of your evening routine. Start 3x/week before building up to daily use if your skin tolerates it well.
- Apply this makeup remover before your regular cleanser and toner. Follow with your usual moisturizer to keep your skin hydrated.
- Gently press a small amount of the makeup remover onto your face using a soft cotton pad. Avoid any harsh rubbing to protect your sensitive skin.
- Apply the makeup remover on dry skin to ensure better tolerance for sensitive areas. This helps reduce any potential irritation or redness.
- Do a patch test before your first use and avoid the direct eye area to ensure safe application.
People Say
★4.8Overall rating based on 10.0k+ reviewsBased on a very large amount of data, this cleansing balm is overwhelmingly loved for its ability to easily remove stubborn makeup, including waterproof formulas, while being gentle on sensitive and reactive skin. Users frequently mention that it leaves skin feeling soft and hydrated without stripping natural oils. A small number of users with acne-prone skin have noted potential pore-clogging ingredients.
Highlights
Effortless makeup removal Mostly Mentioned
- “Melts waterproof mascara”
- “Dissolves red lipstick”
- “Removes heavy foundation”
Gentle on sensitive skin Often Mentioned
- “No stinging eyes”
- “Great for contact lens wearers”
Luxurious texture Often Mentioned
- “Turns to silky oil”
- “Buttery consistency”
- “Glides over skin”
Great value Sometimes Noted
- “Lasts for months”
- “Little goes a long way”
- “Affordable price point”
Travel-friendly packaging Sometimes Noted
- “Secure metal tin”
- “No liquid leaks”
- “Compact for bags”
Oily residue Sometimes Noted
- “Leaves film on eyes”
- “Foggy vision”
- “Requires cloth to remove”
Breakout potential Rarely Noted
- “Clogged my pores”
- “Caused cystic acne”
- “Too heavy for oily skin”
Hygiene concerns Rarely Noted
- “Dipping fingers in pot”
- “Unsanitary jar packaging”
- “Prefer pump dispenser”
Scent dislike Rarely Noted
- “Fragrance too strong”
- “Smells artificial”
- “Irritating perfume”
Sources: lovi.care, thebodyshop.com, influenster.com, ulta.com, makeupalley.com, amazon.com, and more
Questions and answers
What makes The Body Shop Camomile Cleansing Butter a great fit for sensitive skin?
This cleansing butter is a great fit because it effectively melts away makeup with oils while using shea butter to help repair your skin barrier. Chamomile extracts in the formula also help calm redness and irritation, and the gentle formula minimizes the risk of flare-ups on sensitive skin.
Which ingredients make this cleanser a good fit for sensitive skin?
This cleanser is a great fit for sensitive skin because it uses olive oil and ethylhexyl palmitate to easily melt away makeup while shea butter helps repair the skin barrier. Additionally, chamomile extract calms redness and irritation to keep your skin feeling calm and comfortable.
What does Chamomile Extract do for sensitive skin?
Chamomile extract helps calm sensitive skin by reducing inflammation and easing redness. It is unlikely to cause irritation and may soothe discomfort.
Frontiers in Immunology, 2024Clinical, Cosmetic and Investigational Dermatology, 2024
What does England do for sensitive skin?
This type of product needs gentle ingredients like ceramides, hyaluronic acid, and colloidal oatmeal to protect the skin barrier against cold and dry weather. It also requires soothing agents to calm irritation and keep sensitive skin feeling soft and comfortable.
Journal of the European Academy of Dermatology and Venereology, 2016Annals of Allergy, Asthma & Immunology, 2023
Where does this cleanser go in a skincare routine for sensitive skin?
This makeup remover goes in your evening and weekly routines before your regular cleanser. It is a great fit because chamomile extract and shea butter help soothe and repair sensitive skin without causing irritation.
Can I use this cleanser with retinol, and in what order?
You can use this makeup remover in the evening before your cleanser and retinol because it gently melts away makeup while helping repair the skin barrier. Using a nourishing formula like this first helps keep sensitive skin calm and protected against potential irritation from stronger treatments.
How often should I use this cleanser?
This makeup remover is a great fit for your sensitive skin and is designed for your evening routine. It effectively dissolves makeup while shea butter helps repair your skin barrier, and chamomile extracts soothe redness and irritation safely.
Can this cleanser clog pores, cause breakouts or purging for sensitive skin?
This cleansing butter is unlikely to clog pores or cause breakouts for sensitive skin, as it has a low breakout potential and a safe formulation. It gently removes makeup while helping to protect and soothe the skin.
Is this cleanser fragrance-free and alcohol-free?
It has no drying alcohol and contains fragrance (parfum, linalool, and limonene).
What the research says
A combination cream of stimu-tex AS and saccharide isomerate reduced erythema, increased skin capacitance, and reduced transepidermal water loss compared to placebo in 20 subjects after fractional CO2 laser procedure without causing serious adverse events.
Lasers in Medical Science, 2025A preservative system containing 1,2-hexanediol and caprylyl glycol showed no delayed Type IV dermal sensitivity reactions in 200 subjects when tested as a 15% mixture in carbomer gel and in a cosmetic formulation.
Cutaneous and Ocular Toxicology, 2009Apigenin protects against UVA-induced cytotoxicity and senescence in normal human dermal fibroblasts, decreases MMP-1 expression, and when applied topically as a cream in human subjects, increases dermal density and elasticity while reducing fine wrinkle length, skin evenness, moisture content, and transepidermal water loss compared to control cream.
International Journal of Molecular Medicine, 2016Topical chamomile oil combined with a night splint significantly improved the symptomatic and functional status of patients with severe carpal tunnel syndrome compared to placebo, while electrodiagnostic parameters showed no significant changes.
Complementary Therapies in Clinical Practice, 2015German chamomile solution applied twice a day healed peristomal skin lesions significantly faster than once-a-day 1% hydrocortisone ointment in colostomy patients, with a mean healing time of 8.89 days versus 14.53 days.
Ostomy/wound Management, 2011A skin barrier restoring cream with shea butter, silkflo, and vitamin E increased type I procollagen synthesis, enhanced antioxidant enzyme activity, decreased reactive oxygen species generation, and promoted hyaluronic acid production in H2O2-stimulated human keratinocyte cells compared to untreated cells.
International Journal of Cosmetic Science, 2025
Ingredients
Ethylhexyl Palmitate, Synthetic Wax, Peg-20 Glyceryl Triisostearate, Olea Europaea Oil Fruit Olive Oil Fruit, Butyrospermum Parkii Butter Shea Butter, Caprylyl Glycol, Tocopherol, Parfum, Water, Linalool, Limonene, Helianthus Annuus Seed Oil Sunflower Seed Oil, Anthemis Nobilis Flower Extract, Citric Acid, Chamomilla Recutita Flower Extract Matricaria Flower Extract
Behind this fit score
Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.
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Co-founder, Medical Director
Cosmetic chemist, cosmetologist, aesthetic products developer
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Co-founder, CEO and CTO
PhD in computer science, 3x US patent holder, ex-Google, ex-Yandex
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Dr. Sofía Perea Pérez, MD, MSc
Medical Board
Aesthetic medicine practitioner, MSc in Longevity and Anti-Aging Medicine
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Medical Board
Specialist dermatologist, MBBS, MD, IFAAD
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Medical Board
Cosmetic chemist, SCS, IFSCC member
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Medical Board, Medical Advisor
Dermatology MD
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Elina Nazarenko, MD
Medical Board
Dermatology and diagnostic consultant
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Victoria Derkova, MS
Medical Board
Cosmetic chemist, cosmetic development technologist
How does it fit your skin?
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