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HERA Refreshing Tonic Cleansing Water for acne-prone skin

Rated by Lovi · Unbiased, science-based skincare AI trained on real user outcomes

HERA Refreshing Tonic Cleansing Water

High

  • HighCombination Skin Fit
  • HighEffectiveness
  • ExcellentSafety

A great choice for acne-prone skin; a few cleansing toners fit it even better.

This fit is calculated for the concerns frequently associated with acne-prone skin: breakouts, blackheads, and post-acne marks. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.

Page built Nov 8, 2026How the Fit score works

Lovi Assistant explains

  • Highly suitable for your combination skin due to the humectant action of glycerin and sodium hyaluronate, complemented by the soothing and balancing effects of Calendula Officinalis Flower Extract and Lactobacillus Ferment, which also aid in pore decongestion for your acne and blemishes.
  • Allantoin and panthenol further enhance the formula's soothing properties, contributing to a comfortable and well-hydrated feel.
  • The product is safe for your skin, containing no harsh ingredients and featuring beneficial components that minimize irritation risk.

How to apply

  • Could be used as part of your AM and PM routine. Start using the cleansing toner 3 times a week and move to daily use if your skin tolerates it well.
  • Apply the cleansing toner after cleansing and before your moisturizer or SPF.
  • Gently press 2-3 drops of the cleansing toner into your skin and let it absorb for a minute before layering other products.
  • Apply the cleansing toner on dry skin since your skin is not sensitive and you want to target blemishes.
  • Avoid the eye area and do a patch test before first use to ensure your skin feels comfortable.

People Say

★4.9Overall rating based on 100+ reviews

Based on limited data, this no-rinse micellar water is highly praised for its ability to gently remove makeup and impurities while leaving the skin hydrated and soothed, making it ideal for dry and sensitive skin types. Users appreciate the convenient, moist finish, though some find the price point high and the liquid format somewhat wasteful.

Highlights

  • Hydrating and non-drying Mostly Mentioned
    • “leaves skin moist”
    • “no dry feeling at all”
    • “hydrating finish”
    • “skin feels soft”
  • Effective cleansing Often Mentioned
    • “removes makeup well”
    • “no double cleansing needed”
    • “cleanses gently but effectively”
    • “wipes off impurities”
  • Gentle and soothing Often Mentioned
    • “good for sensitive skin”
    • “no irritation”
    • “soothing effect”
    • “calms irritated skin”
  • Convenient usage Sometimes Noted
    • “convenient pump”
    • “quick and easy”
    • “perfect for lazy days”
    • “no-rinse is great”
  • High price point Sometimes Noted
    • “a bit pricey”
    • “expensive for a cleanser”
    • “investment product”
    • “value for money is lower”
  • Heavy makeup removal Rarely Noted
    • “struggles with lip tint”
    • “hard to remove mascara”
    • “requires rubbing for heavy makeup”
  • Scent sensitivity Rarely Noted
    • “scent is polarizing”
    • “strong artificial scent”
    • “overpowering fragrance”
    • “smell is too much”
  • Wasteful application Rarely Noted
    • “uses up cotton pads”
    • “wasteful texture”
    • “goes through bottle quickly”
    • “pad disintegrates”

Sources: lovi.care, dodoskin.com, yesstyle.com, ebay.com, hwahae.co.kr, wimj.kr, and more

Questions and answers

What makes HERA Refreshing Tonic Cleansing Water a great fit for acne-prone skin?

HERA Refreshing Tonic Cleansing Water is a great fit for acne-prone skin because it combines probiotics and soothing extracts like calendula to help decongest pores and calm breakouts. It also includes gentle hydrators like glycerin and sodium hyaluronate to keep your skin comfortable and well-hydrated without clogging pores or causing irritation.

International Journal of Medical Sciences, 2021Clinical, Cosmetic and Investigational Dermatology, 2017

Which ingredients make this toner a good fit for acne-prone skin?

Calendula Officinalis Flower Extract and probiotics help clear pores and calm breakouts on acne-prone skin, while glycerin and sodium hyaluronate keep skin well-hydrated without feeling heavy. Allantoin and panthenol also help reduce irritation and keep the skin comfortable.

International Journal of Medical Sciences, 2021Clinical, Cosmetic and Investigational Dermatology, 2017

What does Calendula do for acne-prone skin?

Calendula helps calm redness and may reduce acne bumps when used regularly. It is generally safe and unlikely to irritate acne-prone skin while supporting healing.

Journal of Cosmetic Dermatology, 2022

What do Probiotics do for acne-prone skin?

For acne-prone skin, probiotics help reduce breakouts, soothe redness, and calm inflammation while balancing the skin microbiome. They also help improve skin barrier function and decrease inflammatory markers with fewer side effects than conventional treatments.

Journal of Experimental Pharmacology, 2025Journal of Cosmetic Dermatology, 2022

Where does this toner go in a skincare routine for acne-prone skin?

This cleansing toner goes in your evening routine after removing makeup and cleansing, and before your treatment and moisturizer. It helps clear pores and soothe breakouts while keeping your skin comfortable and well-hydrated.

International Journal of Medical Sciences, 2021Clinical, Cosmetic and Investigational Dermatology, 2017

Can I use this toner with retinol, and in what order?

You can use this toner alongside retinol by applying the toner first to keep your skin calm and hydrated before putting on your retinol. Using gentle, soothing ingredients helps lower the chance of irritation while you treat breakouts.

International Journal of Medical Sciences, 2021Clinical, Cosmetic and Investigational Dermatology, 2017

How often should I use this toner?

You can use this cleansing toner in your evening routine as a secondary step after your cleanser and makeup remover. It contains soothing ingredients like calendula and probiotics that help keep your skin calm and balanced while gently clearing pores, and it is unlikely to cause irritation.

International Journal of Medical Sciences, 2021

Can this toner clog pores, cause breakouts or purging for acne-prone skin?

This toner is unlikely to clog pores or cause breakouts because it features soothing extracts, probiotics, and gentle ingredients that help calm the skin and keep pores clear. It also avoids harsh components, making it very safe and well-suited for acne-prone skin.

International Journal of Medical Sciences, 2021American Journal of Clinical Dermatology, 2002

Is this toner fragrance-free and alcohol-free?

Yes, it has no fragrance and no drying alcohol.

What the research says

  • Topical application of Lactobacillus plantarum-GMNL6 enhanced collagen synthesis and SPTSSA gene expression while reducing melanin synthesis, Staphylococcus aureus biofilm, and Cutibacterium acnes proliferation, leading to clinical improvements in skin moisture, color, spots, wrinkles, UV spots, and porphyrins in human volunteers.

    International Journal of Medical Sciences, 2021

  • A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women.

    Clinical, Cosmetic and Investigational Dermatology, 2017

  • Topical dexpanthenol acts as a moisturizer, improves stratum corneum hydration, accelerates wound healing and epidermal regeneration, reduces erythema, and improves symptoms of skin irritation compared to vehicle or no pretreatment.

    American Journal of Clinical Dermatology, 2002

  • A new topical panthenol-containing emollient significantly improved transepidermal water loss reduction, stratum corneum hydration, and intercellular lipid lamellae length compared with control in healthy subjects without negatively impacting bacterial viability.

    The Journal of Dermatological Treatment, 2017

  • Topical application of live Lactobacillus reuteri DSM 17938 and its lysate reduced proinflammatory IL-6 and IL-8 in UVB-R-induced inflammation models, with live bacteria also increasing aquaporin 3 expression and exhibiting antimicrobial activity against skin pathogens.

    Experimental Dermatology, 2019

  • Topical application of Calendula officinalis extract cream significantly improved skin hydration and firmness (reflected in significant changes in R0 and R6 parameters) in 21 healthy human volunteers compared to a base cream.

    Acta Poloniae Pharmaceutica, 2011

  • Treatment with standardized extract of Calendula officinalis L. led to a shorter epithelization time and faster healing speed compared to mineral oil in patients with acute skin loss wounds of the hand and fingers healing by secondary intention.

    Tissue Barriers, 2022

  • Topical administration of Calendula provides weak evidence of effectiveness in acute and chronic wounds compared to standard treatments based on a narrative review of available trials.

    Wounds, 2008

Ingredients

Water, Calendula Officinalis Flower Extract, Lactobacillus Ferment, Glycerin, Butylene Glycol, Sodium Hyaluronate, Allantoin, Panthenol, Caprylyl Glycol, 1,2-Hexanediol, Disodium Edta

Behind this fit score

Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.

  • Nadia Kapleva, MS

    Nadia Kapleva, MS

    Co-founder, Medical Director

    Cosmetic chemist, cosmetologist, aesthetic products developer

  • Alexey Shagraev, PhD

    Alexey Shagraev, PhD

    Co-founder, CEO and CTO

    PhD in computer science, 3x US patent holder, ex-Google, ex-Yandex

  • Dr. Sofía Perea Pérez, MD, MSc

    Dr. Sofía Perea Pérez, MD, MSc

    Medical Board

    Aesthetic medicine practitioner, MSc in Longevity and Anti-Aging Medicine

  • Aishani Shah, MD

    Aishani Shah, MD

    Medical Board

    Specialist dermatologist, MBBS, MD, IFAAD

  • Asya Zubkova, MS

    Asya Zubkova, MS

    Medical Board

    Cosmetic chemist, SCS, IFSCC member

  • Hanna Kurets, MD

    Hanna Kurets, MD

    Medical Board, Medical Advisor

    Dermatology MD

  • Elina Nazarenko, MD

    Elina Nazarenko, MD

    Medical Board

    Dermatology and diagnostic consultant

  • Victoria Derkova, MS

    Victoria Derkova, MS

    Medical Board

    Cosmetic chemist, cosmetic development technologist

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