# Aquaphor Advanced Therapy Healing Ointment for sensitive skin

**Lovi Fit: Average fit for sensitive skin.**
Normal Skin Fit: Average · Effectiveness: Average · Safety: Excellent.

Page: https://lovi.care/skincare/ca/p/aquaphor/advanced-therapy-healing-ointment/for/sensitive-skin

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for Canada.

Brand: [Aquaphor](https://lovi.care/skincare/ca/brands/aquaphor)

This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores based on a full skin profile (12D face scan, goals, preferences), use the Lovi app.

Works for sensitive skin; other products fit it better.

## Why this fit

- Offers moderate moisturizing for your normal skin, as petrolatum and glycerin hydrate and enhance barrier resilience, while Panthenol and Bisabolol provide soothing benefits for your redness and irritation.
- The formula's humectant action from glycerin and anti-inflammatory properties from bisabolol offer general skincare benefits, though it lacks ingredients for more targeted results.
- The safety profile is excellent, with no risks of irritation for your sensitive skin due to the absence of harsh ingredients and the presence of soothing components.

## Fit by skin type

- [Oily skin](https://lovi.care/skincare/ca/p/aquaphor/advanced-therapy-healing-ointment/for/oily-skin): Warning
- [Dry skin](https://lovi.care/skincare/ca/p/aquaphor/advanced-therapy-healing-ointment/for/dry-skin): High
- [Combination skin](https://lovi.care/skincare/ca/p/aquaphor/advanced-therapy-healing-ointment/for/combination-skin): Warning
- [Sensitive skin](https://lovi.care/skincare/ca/p/aquaphor/advanced-therapy-healing-ointment/for/sensitive-skin): Average (this page)
- [Acne-prone skin](https://lovi.care/skincare/ca/p/aquaphor/advanced-therapy-healing-ointment/for/acne-prone-skin): Caution
- [Skin with dark spots](https://lovi.care/skincare/ca/p/aquaphor/advanced-therapy-healing-ointment/for/dark-spots): Low
- [Mature skin](https://lovi.care/skincare/ca/p/aquaphor/advanced-therapy-healing-ointment/for/mature-skin): Low
- [Dry sensitive skin](https://lovi.care/skincare/ca/p/aquaphor/advanced-therapy-healing-ointment/for/dry-sensitive-skin): High
- [Oily acne-prone skin](https://lovi.care/skincare/ca/p/aquaphor/advanced-therapy-healing-ointment/for/oily-acne-prone-skin): Warning

## Key ingredients

Petrolatum, Glycerin, Panthenol, Bisabolol, Lanolin Alcohol

## What the research says

- Topical dexpanthenol acts as a moisturizer, improves stratum corneum hydration, accelerates wound healing and epidermal regeneration, reduces erythema, and improves symptoms of skin irritation compared to vehicle or no pretreatment. ([American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/))
- A panthenol-enriched mask significantly decreased erythema and hyperpigmentation, increased sebum and stratum corneum moisture, and reduced transepidermal water loss compared to a saline dressing in 60 subjects undergoing facial laser treatment. ([Journal of Cosmetic Dermatology, 2025](https://pubmed.ncbi.nlm.nih.gov/40613435/))
- A new topical panthenol-containing emollient significantly improved transepidermal water loss reduction, stratum corneum hydration, and intercellular lipid lamellae length compared with control in healthy subjects without negatively impacting bacterial viability. ([The Journal of Dermatological Treatment, 2017](https://pubmed.ncbi.nlm.nih.gov/27425824/))
- A topical gel containing chitosan, chlorhexidine, allantoin, and dexpanthenol significantly reduced postoperative pain, trismus, swelling, and analgesic consumption, while improving wound healing after third molar surgery compared to a placebo. ([Medicina Oral, Patologia Oral Y Cirugia Bucal, 2020](https://pubmed.ncbi.nlm.nih.gov/32683390/))
- The emollient V0034CR significantly reduced TEWL compared to vehicle and vehicle plus glycerol, and significantly increased corneometry scores compared to vehicle and vehicle plus petrolatum in healthy volunteers with dry skin, demonstrating combined barrier function improvement from petrolatum and hydration improvement from glycerol. ([Journal of Cosmetic Dermatology, 2020](https://pubmed.ncbi.nlm.nih.gov/31532576/))
- Topical treatment with skin-identical lipids in a petrolatum-rich cream base showed no superiority over pure petrolatum in promoting normalization of barrier recovery and inflammation in detergent- and tape-stripped-perturbed human skin over 14 days. ([Acta Dermato-venereologica, 2000](https://pubmed.ncbi.nlm.nih.gov/11243632/))
- Topically applied extra virgin olive oil and petrolatum both significantly improved skin barrier function and microtopographic features in 54 healthy adult volunteers, with petrolatum exerting stronger occlusive effects and extra virgin olive oil uniquely promoting epidermal renewal. ([Journal of Clinical Medicine, 2025](https://pubmed.ncbi.nlm.nih.gov/40649050/))
- A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women. ([Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/))
- Ten days of treatment with a cream containing 20% glycerin significantly increased skin hydration measured by corneometer values in 17 healthy volunteers compared to a placebo cream, but showed no influence on transepidermal water loss or skin sensitivity to an irritating surfactant. ([International Journal of Cosmetic Science, 2001](https://pubmed.ncbi.nlm.nih.gov/18498456/))
- Niacinamide/glycerin body moisturizers provided better rapid and prolonged improvement of cosmetic xerosis through functional improvement of stratum corneum barrier function compared to no treatment and conventional moisturizers in female subjects. ([Journal of Drugs in Dermatology, 2012](https://pubmed.ncbi.nlm.nih.gov/22206073/))
- Moisturizer containing 5% panthenol, madecassoside, and copper-zinc-manganese decreased adverse reactions and downtime after ablative fractional carbon dioxide laser resurfacing with comparable efficacy to 0.02% triamcinolone acetonide cream in 20 subjects. ([Journal of Cosmetic Dermatology, 2019](https://pubmed.ncbi.nlm.nih.gov/30945430/))
- Topical dexpanthenol formulated in lipophilic vehicles improved stratum corneum hydration and reduced transepidermal water loss compared to vehicle control in humans. ([Arzneimittel-Forschung, 2000](https://pubmed.ncbi.nlm.nih.gov/10965426/))
- Hyaluronic acid, hyaluronic acid plus dexpanthenol, and isotonic saline nasal sprays all significantly improved dry nose symptoms over four weeks in 240 patients, with hyaluronic acid plus dexpanthenol providing superior nasal moisturisation compared to the other two. ([Auris, Nasus, Larynx, 2020](https://pubmed.ncbi.nlm.nih.gov/32067777/))
- Application of an alpha-bisabolol-containing cream produced a significant skin-lightening effect in pigmented skin compared to a vehicle control in the majority of female subjects after 8 weeks. ([International Journal of Cosmetic Science, 2010](https://pubmed.ncbi.nlm.nih.gov/20642768/))
- The combination of allantoin, bisabolol, D-panthenol and dipotassium glycyrrhizinate reduces UVB-induced PGE2, inflammatory cytokines, and mitochondrial superoxide in human epidermal keratinocytes. ([International Journal of Cosmetic Science, 2024](https://pubmed.ncbi.nlm.nih.gov/38433250/))

## Why other products fit sensitive skin better

- Soaps containing betaine caused the least skin irritation compared to other tested soaps in twenty-eight healthy subjects, though irritation did not decrease with increasing concentrations of betaine. ([Skin Research and Technology, 2003](https://pubmed.ncbi.nlm.nih.gov/12535284/))
- Cosmetic formulations containing 5% Centella asiatica extract showed the best efficacy in improving skin moisture and decreasing transepidermal water loss, while also exhibiting antiinflammatory properties in 25 volunteers compared to baseline measurements. ([Indian Journal of Pharmaceutical Sciences, 2016](https://pubmed.ncbi.nlm.nih.gov/27168678/))

## What reviewers say

Based on a very large amount of data, users consistently describe this ointment as a "miracle" cure for severely dry, cracked, and compromised skin, particularly on hands, feet, and lips.

- Liked: Rapid healing (mostly mentioned)
- Liked: Effective for diaper rash (often mentioned)
- Liked: Versatile multi-use (often mentioned)
- Disliked: Greasy/sticky texture (often mentioned)
- Liked: Gentle on sensitive skin (sometimes noted)
- Liked: Superior to lotions (sometimes noted)
- Disliked: Packaging/sanitation issues (sometimes noted)
- Disliked: Slow absorption (sometimes noted)
- Disliked: Potential for breakouts (rarely noted)
- Disliked: Price increases (rarely noted)

## Questions and answers

### How well does Aquaphor Advanced Therapy Healing Ointment work for sensitive skin?

This ointment works moderately well for sensitive skin, providing basic hydration and soothing redness, though other products fit it better. A product of this type needs highly effective soothing ingredients like fermented Centella Asiatica, cica ceramide, and nourishing oils to truly enhance barrier function and calm this skin type.
Sources: [American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/), [Journal of Cosmetic Dermatology, 2025](https://pubmed.ncbi.nlm.nih.gov/40613435/)

### Which ingredients make this ointment a good fit for sensitive skin?

Petrolatum and glycerin help lock in moisture and strengthen your skin barrier, while panthenol and bisabolol help calm redness and irritation. To fit sensitive skin even better, a body lotion of this type needs soothing ingredients like fermented centella asiatica and cica ceramides to boost hydration and repair without feeling heavy.
Sources: [American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/), [The Journal of Dermatological Treatment, 2017](https://pubmed.ncbi.nlm.nih.gov/27425824/)

### What does Petrolatum do for sensitive skin?

Petrolatum helps calm and protect sensitive skin by locking in moisture and supporting the outer barrier. This ingredient has a very low chance of causing allergies, making it safe for daily use on easily irritated skin.
Sources: [The Journal of Allergy and Clinical Immunology, 2016](https://pubmed.ncbi.nlm.nih.gov/26431582/), [Journal of the American Academy of Dermatology, 2024](https://pubmed.ncbi.nlm.nih.gov/37315800/)

### What does Glycerin do for sensitive skin?

Glycerin helps keep sensitive skin soft and deeply hydrated while supporting the skin barrier. It is unlikely to cause irritation and may protect against dryness and roughness.
Sources: [The British Journal of Dermatology, 2008](https://pubmed.ncbi.nlm.nih.gov/18510666/), [Acta Dermato-venereologica, 1999](https://pubmed.ncbi.nlm.nih.gov/10598752/)

### Where does this ointment go in a skincare routine for sensitive skin?

This ointment goes in the evening routine as a moisturizer after your toner and treatment. Because this is an average fit for your sensitive skin, a product of this type needs richer hydrating ingredients and calming agents to better soothe redness and fully support your skin barrier.
Sources: [The Journal of Dermatological Treatment, 2022](https://pubmed.ncbi.nlm.nih.gov/32239984/), [American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/)

### Can I use this ointment with retinol, and in what order?

You can use this ointment with retinol by applying the retinol first and then the ointment over it to help prevent dryness and irritation. This type of sensitive skin needs products with barrier-strengthening and soothing ingredients like ceramides, niacinamide, or centella asiatica for the best results.
Sources: [Cutis, 2006](https://pubmed.ncbi.nlm.nih.gov/17121065/)

### How often should I use this ointment?

You can use this body lotion daily to help hydrate and calm redness, as its gentle ingredients are very unlikely to cause irritation on sensitive skin. A product for this skin type needs extra soothing components and barrier-strengthening ingredients for the best results.
Sources: [The Journal of Dermatological Treatment, 2022](https://pubmed.ncbi.nlm.nih.gov/32239984/), [American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/)

### Can this ointment clog pores, cause breakouts or purging for sensitive skin?

This ointment is unlikely to cause breakouts for sensitive skin, though it may feel greasy and absorb slowly. To avoid clogged pores while keeping sensitive skin soft and calm, this type of product needs lightweight hydrators and non-greasy barrier protectors.

## Alternatives for sensitive skin

- [SKIN1004 Madagascar Centella Probio-Cica Enrich Cream](https://lovi.care/skincare/ca/p/skin1004/madagascar-centella-probio-cica-enrich-cream/for/sensitive-skin) — Superior fit — CA$30.98 at Amazon
- [COSRX Advanced Snail 96 Mucin Power Essence](https://lovi.care/skincare/ca/p/cosrx/advanced-snail-96-mucin-power-essence/for/sensitive-skin) — Superior fit — CA$24.99 at Amazon
- [COSRX Advanced Snail 92 All in One Cream](https://lovi.care/skincare/ca/p/cosrx/advanced-snail-92-all-in-one-cream/for/sensitive-skin) — Superior fit — CA$26.18 at Amazon

## Pairs well with

- Cleanser: [Fresh Soy Face Cleanser](https://lovi.care/skincare/ca/p/fresh/soy-face-cleanser/for/sensitive-skin) — Superior fit — CA$44.95 at Amazon
- Soothing Toner: [Clarins Toning Lotion with Camomile](https://lovi.care/skincare/ca/p/clarins/soothing-toning-lotion/for/sensitive-skin) — Superior fit — CA$49.00 at Amazon
- Moisturizer with Sun Protection: [Torriden DIVE-IN Mild Sunscreen](https://lovi.care/skincare/ca/p/torriden/dive-in-mild-sunscreen/for/sensitive-skin) — Superior fit — CA$27.34 at Amazon

## Where to buy

- Amazon.ca: CA$22.79 (https://www.amazon.ca/dp/B09X8Y32YV?tag=lovi-care-web-product01-20&linkCode=osi&th=1&psc=1)
- Shoppers Drug Mart: CA$10.63 (https://www.shoppersdrugmart.ca/aquaphor-healing-ointment-multipurpose-ointment-for-dry-cra/p/BB_056594022379?variantCode=056594022379)
Prices checked 14 Oct – 3 Nov 2026.

## Ingredients

Petrolatum, Mineral Oil, Ceresin, Lanolin Alcohol, Panthenol, Glycerin, Bisabolol
## About the Lovi Fit

Lovi: Unbiased, science-based skincare AI trained on real user outcomes.

Lovi calculates every fit score from the full ingredient list with brand-independent rules its dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update. Levels from best to worst: Superior, High, Average, Low, Caution, Warning.

Behind this fit score: Nadia Kapleva, MS (Co-founder, Medical Director); Alexey Shagraev, PhD (Co-founder, CEO and CTO); Dr. Sofía Perea Pérez, MD, MSc (Medical Board); Aishani Shah, MD (Medical Board); Asya Zubkova, MS (Medical Board); Hanna Kurets, MD (Medical Board, Medical Advisor); Elina Nazarenko, MD (Medical Board); Victoria Derkova, MS (Medical Board).

Page built Nov 8, 2026.

More from Lovi: https://lovi.care/skincare/llms.txt

## This page in other countries

- United States: https://lovi.care/skincare/p/aquaphor/advanced-therapy-healing-ointment/for/sensitive-skin
- United Kingdom: https://lovi.care/skincare/uk/p/aquaphor/advanced-therapy-healing-ointment/for/sensitive-skin
- Ireland: https://lovi.care/skincare/ie/p/aquaphor/advanced-therapy-healing-ointment/for/sensitive-skin
- Germany: https://lovi.care/skincare/de/p/aquaphor/advanced-therapy-healing-ointment/for/sensitive-skin
- France: https://lovi.care/skincare/fr/p/aquaphor/advanced-therapy-healing-ointment/for/sensitive-skin
- Italy: https://lovi.care/skincare/it/p/aquaphor/advanced-therapy-healing-ointment/for/sensitive-skin
- Netherlands: https://lovi.care/skincare/nl/p/aquaphor/advanced-therapy-healing-ointment/for/sensitive-skin
- Spain: https://lovi.care/skincare/es/p/aquaphor/advanced-therapy-healing-ointment/for/sensitive-skin
- Canada: https://lovi.care/skincare/ca/p/aquaphor/advanced-therapy-healing-ointment/for/sensitive-skin (this page)
- Australia: https://lovi.care/skincare/au/p/aquaphor/advanced-therapy-healing-ointment/for/sensitive-skin
- Singapore: https://lovi.care/skincare/sg/p/aquaphor/advanced-therapy-healing-ointment/for/sensitive-skin
- Saudi Arabia: https://lovi.care/skincare/sa/p/aquaphor/advanced-therapy-healing-ointment/for/sensitive-skin
- United Arab Emirates: https://lovi.care/skincare/ae/p/aquaphor/advanced-therapy-healing-ointment/for/sensitive-skin