# La Prairie Cellular Softening and Balancing Lotion for sensitive skin

**Lovi Fit: Average fit for sensitive skin.**
Normal Skin Fit: High · Effectiveness: Average · Safety: High.

Page: https://lovi.care/skincare/au/p/la-prairie/cellular-softening-and-balancing-lotion/for/sensitive-skin

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for Australia.

Brand: [La Prairie](https://lovi.care/skincare/au/brands/la-prairie)
Category: [Toners](https://lovi.care/skincare/au/best/toners)

This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores based on a full skin profile (12D face scan, goals, preferences), use the Lovi app.

Works for sensitive skin; other toners fit it better.

## Why this fit

- Offers moderate hydration for your normal skin, as glycerin and glycoproteins provide humectant benefits, while borago officinalis seed oil offers emollient support to maintain skin barrier function.
- While the product offers general soothing and hydration, it lacks specialized ingredients like niacinamide or centella asiatica to directly address your concerns of redness and irritation.
- The formulation is safe for your sensitive skin, with no harsh or prohibited ingredients that could cause irritation.

## Fit by skin type

- [Oily skin](https://lovi.care/skincare/au/p/la-prairie/cellular-softening-and-balancing-lotion/for/oily-skin): Average
- [Dry skin](https://lovi.care/skincare/au/p/la-prairie/cellular-softening-and-balancing-lotion/for/dry-skin): Average
- [Combination skin](https://lovi.care/skincare/au/p/la-prairie/cellular-softening-and-balancing-lotion/for/combination-skin): Average
- [Sensitive skin](https://lovi.care/skincare/au/p/la-prairie/cellular-softening-and-balancing-lotion/for/sensitive-skin): Average (this page)
- [Acne-prone skin](https://lovi.care/skincare/au/p/la-prairie/cellular-softening-and-balancing-lotion/for/acne-prone-skin): Average
- [Skin with dark spots](https://lovi.care/skincare/au/p/la-prairie/cellular-softening-and-balancing-lotion/for/dark-spots): Average
- [Mature skin](https://lovi.care/skincare/au/p/la-prairie/cellular-softening-and-balancing-lotion/for/mature-skin): Average
- [Dry sensitive skin](https://lovi.care/skincare/au/p/la-prairie/cellular-softening-and-balancing-lotion/for/dry-sensitive-skin): Average
- [Oily acne-prone skin](https://lovi.care/skincare/au/p/la-prairie/cellular-softening-and-balancing-lotion/for/oily-acne-prone-skin): Average

## Key ingredients

Panax Ginseng Root Extract, Glycoproteins, Witch Hazel Leaf Extract, Retinyl Palmitate, Sodium Hyaluronate

## What the research says

- A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women. ([Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/))
- Hamamelis bark proanthocyanidins strongly increased the proliferation of cultured human keratinocytes and reduced transepidermal water loss and erythema formation in SLS-irritated skin, whereas the polysaccharide fraction had no effect. ([Phytochemistry, 2001](https://pubmed.ncbi.nlm.nih.gov/11684194/))
- Hyaluronic acid extracts are safe and efficacious products for skin repair when used in tissue regeneration alone or in combination with herbal or Western medicine. ([Journal of Pharmacy & Pharmaceutical Sciences, 2015](https://pubmed.ncbi.nlm.nih.gov/25877441/))
- Enzyme-modified ginseng extract cream significantly reduced the global photo-damage score and various roughness measures including total roughness, smoothness depth, and arithmetic roughness average compared to placebo in 23 human subjects. ([Rejuvenation Research, 2015](https://pubmed.ncbi.nlm.nih.gov/25867599/))
- A red ginseng hydrogel formulation with 1,2-hexanediol promoted selective growth of Staphylococcus epidermidis and decreased Cutibacterium acnes in 20 female subjects. ([Journal of Ginseng Research, 2022](https://pubmed.ncbi.nlm.nih.gov/35509819/))
- A 1% fermented black ginseng cream significantly reduced eye wrinkles and brightened skin color in twenty-three human subjects compared to control cream and baseline. ([Journal of Toxicology and Environmental Health. Part A, 2020](https://pubmed.ncbi.nlm.nih.gov/32564709/))
- A Hamamelis virginiana leaf extract increased LOXL1 expression twofold, decreased elafin synthesis, restored functional elastic fibers, reduced nonfunctional elastin aggregates, decreased wrinkles, and improved skin firmness. ([Journal of Cosmetic Science, 2018](https://pubmed.ncbi.nlm.nih.gov/30052192/))
- Witch hazel bark extract and hamamelitannin showed pronounced anti-inflammatory activity, supported keratinocyte migration in a wound healing assay, and inhibited Staphylococcus aureus growth, whereas their skin microbiota metabolite ellagic acid stimulated inflammatory mediator release. ([Journal of Ethnopharmacology, 2025](https://pubmed.ncbi.nlm.nih.gov/40819781/))
- Hamamelis virginiana bark extract inhibited Cutibacterium acnes-induced IL-6 release and TNF-α-induced IL-8 release in human keratinocytes without showing antibacterial or antibiofilm activities. ([Antioxidants, 2022](https://pubmed.ncbi.nlm.nih.gov/35740016/))
- Over-the-counter retinol products provided only weak evidence for a mild ameliorating effect on fine facial skin wrinkle lines in randomized, double-blind, vehicle-controlled trials, and major methodological flaws call the validity of positive results into question. ([The Journal of Clinical and Aesthetic Dermatology, 2021](https://pubmed.ncbi.nlm.nih.gov/34980969/))
- A cosmetic niacinamide/peptide/retinyl propionate regimen significantly improved periorbital wrinkle appearance relative to a 0.02% tretinoin regimen at 8 weeks with comparable benefits at 24 weeks, while demonstrating significantly better tolerability in 196 women. ([The British Journal of Dermatology, 2010](https://pubmed.ncbi.nlm.nih.gov/20374604/))
- A novel triple-active cosmetic formulation containing 4-hexylresorcinol, retinyl propionate, and niacinamide improved the visual appearance of photoageing similarly to 0.02% tretinoin and reversed a consensus gene signature associated with ageing in female adults while causing less skin irritation. ([International Journal of Cosmetic Science, 2024](https://pubmed.ncbi.nlm.nih.gov/38685700/))
- Topical application of 0.1% hyaluronic acid formulations of different molecular weights led to significant improvements in skin hydration and elasticity, with low-molecular-weight formulations also significantly reducing wrinkle depth in seventy-six female subjects compared to a vehicle control. ([Journal of Drugs in Dermatology, 2011](https://pubmed.ncbi.nlm.nih.gov/22052267/))
- Topical application of hyaluronic acid in conjunction with free gingival graft significantly reduced donor site postoperative pain until day 7 compared to normal saline, with no significant differences in graft dimensions or patient satisfaction. ([Clinical Oral Investigations, 2022](https://pubmed.ncbi.nlm.nih.gov/34623507/))
- Treatment with a hyaluronic acid-containing mouth rinse or topical gel led to significant lesion reduction, pain relief, and normalization of lesion color in adult patients with minor recurrent aphthous stomatitis, with the gel formulation showing an earlier healing onset at 3 days. ([BMC Oral Health, 2019](https://pubmed.ncbi.nlm.nih.gov/31311529/))

## Why other toners fit sensitive skin better

- A panthenol-enriched mask improved skin hydration, regulated sebum, and reduced redness and TEWL across dry sensitive, oily sensitive, and oily acne skin subgroups with excellent tolerance and no adverse reactions. ([Journal of Cosmetic Dermatology, 2024](https://pubmed.ncbi.nlm.nih.gov/38366684/))
- Topical dexpanthenol acts as a moisturizer, improves stratum corneum hydration, accelerates wound healing and epidermal regeneration, reduces erythema, and improves symptoms of skin irritation compared to vehicle or no pretreatment. ([American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/))

## What reviewers say

Based on limited data, users consistently praise this toner for its ability to deliver deep hydration and noticeable softening, often describing it as a luxury experience that preps the skin effectively for subsequent products. While the vast majority report a soothing, glow-giving effect suitable for dry and aging skin, a minority of users find the signature floral fragrance overpowering and the price point difficult to justify.

- Liked: Deep hydration (mostly mentioned)
- Liked: Exceptional softening (mostly mentioned)
- Disliked: Exorbitant price (often mentioned)
- Liked: Product longevity (sometimes noted)
- Liked: Soothing and calming (sometimes noted)
- Disliked: Strong fragrance (sometimes noted)
- Disliked: Packaging issues (rarely noted)
- Disliked: Product pilling (rarely noted)

## How to apply

- Use your hydrating toner in both your AM and PM routines. Start 3 times per week and move to daily use if your skin feels good.
- Apply your hydrating toner right after cleansing and before putting on your moisturizer or SPF.
- Gently press 2-3 drops of the hydrating toner into your skin and let it absorb for a minute before the next step.
- For sensitive skin, apply the hydrating toner on dry skin to keep it calm and comfortable.
- Always do a patch test before your first use and avoid the sensitive eye area.
- Video: https://storage.pora.ai/25abe7eb181ba53153fd15de2058c2a9.mp4

## Questions and answers

### How well does La Prairie Cellular Softening and Balancing Lotion work for sensitive skin?

La Prairie Cellular Softening and Balancing Lotion works moderately well for sensitive skin, providing basic hydration and soothing support without harsh ingredients, though other products fit this skin type better. A product of this type needs soothing ingredients like niacinamide or centella asiatica to directly calm redness and irritation.
Sources: [Phytochemistry, 2001](https://pubmed.ncbi.nlm.nih.gov/11684194/)

### Which ingredients make this toner a good fit for sensitive skin?

Glycerin, glycoproteins, and sodium hyaluronate make this toner a good fit by providing gentle hydration, while borago officinalis seed oil helps support the skin barrier. To be a better fit for sensitive skin, this type of product needs soothing ingredients like niacinamide or centella asiatica to directly calm redness and irritation.
Sources: [Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/)

### What does Ginseng Root Extract do for sensitive skin?

Ginseng Root Extract helps calm skin redness and keeps sensitive skin comfortable by reducing irritation. It also supports skin strength to make it less reactive over time.
Sources: [Phytotherapy Research, 2019](https://pubmed.ncbi.nlm.nih.gov/30506753/), [Journal of Agricultural and Food Chemistry, 2013](https://pubmed.ncbi.nlm.nih.gov/24289140/)

### What do Glycoproteins do for sensitive skin?

Glycoproteins help calm sensitive skin by supporting the outer barrier, keeping moisture locked in, and easing redness or irritation. They are generally well tolerated and may protect against everyday environmental stress, though individual reactions can vary.
Sources: [The Journal of Investigative Dermatology, 2019](https://pubmed.ncbi.nlm.nih.gov/30738053/), [Molecules, 2025](https://pubmed.ncbi.nlm.nih.gov/41302544/)

### Where does this toner go in a skincare routine for sensitive skin?

This toner goes after cleansing in both your morning and evening skincare routines. To properly care for sensitive skin, a product of this type needs soothing ingredients like niacinamide or centella asiatica to directly address redness and irritation.

### Can I use this toner with niacinamide, and in what order?

You can use this toner alongside niacinamide by applying the toner first after cleansing and letting it absorb before putting on your niacinamide serum. This product is safe for sensitive skin, but to better fit this skin type, a toner needs calming ingredients like centella asiatica or niacinamide to directly tackle redness and irritation.

### How often should I use this toner?

This toner works well in your daily morning and evening routine. It is safe for sensitive skin, though a toner of this type for your skin needs soothing ingredients like niacinamide or centella asiatica to directly address redness and irritation.

### Can this toner clog pores, cause breakouts or purging for sensitive skin?

This toner is unlikely to clog pores or cause breakouts on sensitive skin, as its formula contains no heavy or harsh ingredients that typically block pores. To truly soothe redness and irritation, sensitive skin needs a toner that includes calming ingredients like niacinamide or centella asiatica.

### Is this toner fragrance-free and alcohol-free?

It contains fragrance (parfum, limonene, geraniol, and citronellol) and drying alcohol (alcohol).

## Alternatives for sensitive skin

- [Nature Republic Aloe Vera 90% Toner](https://lovi.care/skincare/au/p/nature-republic/soothing-and-moisture-aloe-vera-90-toner/for/sensitive-skin) — Superior fit — A$43.01 at Amazon
- [COSRX Propolis Synergy Toner](https://lovi.care/skincare/au/p/cosrx/propolis-synergy-toner/for/sensitive-skin) — Superior fit — A$37.00 at Amazon
- [Dear, Klairs Supple Preparation Unscented Toner](https://lovi.care/skincare/au/p/dear-klairs/supple-preparation-unscented-toner/for/sensitive-skin) — Superior fit — A$28.00 at Amazon

## Pairs well with

- Cleanser: [Fresh Soy Face Cleanser](https://lovi.care/skincare/au/p/fresh/soy-face-cleanser/for/sensitive-skin) — Superior fit — A$73.61 at Amazon
- Moisturizer with Sun Protection: [Bioderma Bioderma Photoderm Mineral SPF 50+](https://lovi.care/skincare/au/p/bioderma/photoderm-mineral-fluide-spf50/for/sensitive-skin) — Superior fit — A$24.49 at Amazon
- Pre-Cleanser: [MISSHA Ultra Hyalon Cleansing Cream](https://lovi.care/skincare/au/p/missha/ultra-hyalon-cleansing-cream/for/sensitive-skin) — Superior fit — A$27.35 at Amazon

## Where to buy

No store in Australia has a checked price for this product, so the page shows none.

## Ingredients

Water, Dipropylene Glycol, Butylene Glycol, Glycerin, Peg Ppg Polybutylene Glycol-8 5 3 Glycerin, Ppg-26-Buteth-26, Glycoproteins, Panax Ginseng Root Extract, Equisetum Arvense Extract, Propylene Glycol, Peg-40 Hydrogenated Castor Oil, Witch Hazel Leaf Extract, Borago Officinalis Seed Oil, Lactobacillus Ferment, Bisabolol, Retinyl Palmitate, Ascorbyl Palmitate, Tocopheryl Acetate, Yeast Extract, Hydroxyethylcellulose, Ethylhexyl Methoxycinnamate, Tocopherol, Caprylic Capric Triglyceride, Lecithin, Disodium Edta, Ethylhexylglycerin, Citric Acid, Alcohol, Sodium Hydroxide, Parfum, Limonene, Alpha-Isomethyl Ionone, Geraniol, Citronellol, Phenoxyethanol, Red 33 Ci 17200
## About the Lovi Fit

Lovi: Unbiased, science-based skincare AI trained on real user outcomes.

Lovi calculates every fit score from the full ingredient list with brand-independent rules its dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update. Levels from best to worst: Superior, High, Average, Low, Caution, Warning.

Behind this fit score: Nadia Kapleva, MS (Co-founder, Medical Director); Alexey Shagraev, PhD (Co-founder, CEO and CTO); Dr. Sofía Perea Pérez, MD, MSc (Medical Board); Aishani Shah, MD (Medical Board); Asya Zubkova, MS (Medical Board); Hanna Kurets, MD (Medical Board, Medical Advisor); Elina Nazarenko, MD (Medical Board); Victoria Derkova, MS (Medical Board).

Page built Nov 8, 2026.

More from Lovi: https://lovi.care/skincare/llms.txt

## This page in other countries

- United States: https://lovi.care/skincare/p/la-prairie/cellular-softening-and-balancing-lotion/for/sensitive-skin
- United Kingdom: https://lovi.care/skincare/uk/p/la-prairie/cellular-softening-and-balancing-lotion/for/sensitive-skin
- Ireland: https://lovi.care/skincare/ie/p/la-prairie/cellular-softening-and-balancing-lotion/for/sensitive-skin
- Germany: https://lovi.care/skincare/de/p/la-prairie/cellular-softening-and-balancing-lotion/for/sensitive-skin
- France: https://lovi.care/skincare/fr/p/la-prairie/cellular-softening-and-balancing-lotion/for/sensitive-skin
- Italy: https://lovi.care/skincare/it/p/la-prairie/cellular-softening-and-balancing-lotion/for/sensitive-skin
- Netherlands: https://lovi.care/skincare/nl/p/la-prairie/cellular-softening-and-balancing-lotion/for/sensitive-skin
- Spain: https://lovi.care/skincare/es/p/la-prairie/cellular-softening-and-balancing-lotion/for/sensitive-skin
- Canada: https://lovi.care/skincare/ca/p/la-prairie/cellular-softening-and-balancing-lotion/for/sensitive-skin
- Australia: https://lovi.care/skincare/au/p/la-prairie/cellular-softening-and-balancing-lotion/for/sensitive-skin (this page)
- Singapore: https://lovi.care/skincare/sg/p/la-prairie/cellular-softening-and-balancing-lotion/for/sensitive-skin
- Saudi Arabia: https://lovi.care/skincare/sa/p/la-prairie/cellular-softening-and-balancing-lotion/for/sensitive-skin
- United Arab Emirates: https://lovi.care/skincare/ae/p/la-prairie/cellular-softening-and-balancing-lotion/for/sensitive-skin