# Hero Cosmetics Rescue Balm for sensitive skin

**Lovi Fit: Average fit for sensitive skin.**
Normal Skin Fit: Average · Effectiveness: Average · Safety: High.

Page: https://lovi.care/skincare/au/p/hero-cosmetics/rescue-balm/for/sensitive-skin

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for Australia.

Brand: [Hero Cosmetics](https://lovi.care/skincare/au/brands/hero-cosmetics)
Category: [Moisturizers and moisturizing serums](https://lovi.care/skincare/au/best/moisturizers)

This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores based on a full skin profile (12D face scan, goals, preferences), use the Lovi app.

Works for sensitive skin; other moisturizers fit it better.

## Why this fit

- Offers moderate moisturizing and skin barrier support for your normal skin due to glycerin and panthenol, which hydrate and aid in repair, but lacks specialized ingredients to directly address your redness and irritation concerns.
- While the formulation provides general skincare benefits, it does not contain specific anti-inflammatory agents that would be more beneficial for your primary concerns.
- The product is safe for your sensitive skin, featuring soothing ingredients like panthenol and allantoin with no harsh or prohibited substances.

## Fit by skin type

- [Oily skin](https://lovi.care/skincare/au/p/hero-cosmetics/rescue-balm/for/oily-skin): Average
- [Dry skin](https://lovi.care/skincare/au/p/hero-cosmetics/rescue-balm/for/dry-skin): High
- [Combination skin](https://lovi.care/skincare/au/p/hero-cosmetics/rescue-balm/for/combination-skin): Average
- [Sensitive skin](https://lovi.care/skincare/au/p/hero-cosmetics/rescue-balm/for/sensitive-skin): Average (this page)
- [Acne-prone skin](https://lovi.care/skincare/au/p/hero-cosmetics/rescue-balm/for/acne-prone-skin): Average
- [Skin with dark spots](https://lovi.care/skincare/au/p/hero-cosmetics/rescue-balm/for/dark-spots): Average
- [Mature skin](https://lovi.care/skincare/au/p/hero-cosmetics/rescue-balm/for/mature-skin): High
- [Dry sensitive skin](https://lovi.care/skincare/au/p/hero-cosmetics/rescue-balm/for/dry-sensitive-skin): High
- [Oily acne-prone skin](https://lovi.care/skincare/au/p/hero-cosmetics/rescue-balm/for/oily-acne-prone-skin): Average

## Key ingredients

Panthenol, Beta-Glucan, Oligopeptides, Copper Tripeptide-1, Butyrospermum Parkii Butter Shea Butter

## What the research says

- A new topical panthenol-containing emollient significantly improved transepidermal water loss reduction, stratum corneum hydration, and intercellular lipid lamellae length compared with control in healthy subjects without negatively impacting bacterial viability. ([The Journal of Dermatological Treatment, 2017](https://pubmed.ncbi.nlm.nih.gov/27425824/))
- A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women. ([Clinical, Cosmetic and Investigational Dermatology, 2017](https://pubmed.ncbi.nlm.nih.gov/28860834/))
- Topical dexpanthenol acts as a moisturizer, improves stratum corneum hydration, accelerates wound healing and epidermal regeneration, reduces erythema, and improves symptoms of skin irritation compared to vehicle or no pretreatment. ([American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/))
- A panthenol-enriched mask significantly decreased erythema and hyperpigmentation, increased sebum and stratum corneum moisture, and reduced transepidermal water loss compared to a saline dressing in 60 subjects undergoing facial laser treatment. ([Journal of Cosmetic Dermatology, 2025](https://pubmed.ncbi.nlm.nih.gov/40613435/))
- Moisturizer containing 5% panthenol, madecassoside, and copper-zinc-manganese decreased adverse reactions and downtime after ablative fractional carbon dioxide laser resurfacing with comparable efficacy to 0.02% triamcinolone acetonide cream in 20 subjects. ([Journal of Cosmetic Dermatology, 2019](https://pubmed.ncbi.nlm.nih.gov/30945430/))
- Topical dexpanthenol formulated in lipophilic vehicles improved stratum corneum hydration and reduced transepidermal water loss compared to vehicle control in humans. ([Arzneimittel-Forschung, 2000](https://pubmed.ncbi.nlm.nih.gov/10965426/))
- Hyaluronic acid, hyaluronic acid plus dexpanthenol, and isotonic saline nasal sprays all significantly improved dry nose symptoms over four weeks in 240 patients, with hyaluronic acid plus dexpanthenol providing superior nasal moisturisation compared to the other two. ([Auris, Nasus, Larynx, 2020](https://pubmed.ncbi.nlm.nih.gov/32067777/))
- Skin care regimens containing beta-glucan improved hemoglobin index, skin hydration, and transepidermal water loss compared to vehicle control in 20 patients undergoing fractional laser therapy. ([Journal of Cosmetic Dermatology, 2021](https://pubmed.ncbi.nlm.nih.gov/33128496/))
- Treatment with topical formulations containing beta-glucan combined with nanofractional radiofrequency plus magnetic nanofractional radiofrequency showed the best efficacy and was tolerable and effective in Chinese women with abdominal stretch marks compared to control groups. ([Dermatology and Therapy, 2023](https://pubmed.ncbi.nlm.nih.gov/37171578/))
- Topical beta-glucan mildly improved striae gravidarum, 1565-nm non-ablative fractional laser showed better results than topical beta-glucan, and the combined strategy further improved striae gravidarum atrophy compared to single treatment. ([The Journal of Dermatology, 2022](https://pubmed.ncbi.nlm.nih.gov/35570397/))
- Topical copper tripeptide complex on CO2 laser-resurfaced skin caused no significant reduction in erythema or objective improvement in wrinkles compared to controls, but significantly increased patient satisfaction regarding overall skin quality. ([Archives of Facial Plastic Surgery, 2006](https://pubmed.ncbi.nlm.nih.gov/16847171/))
- A novel regimen combining a hydroxy acid-based scrub and copper tripeptide serum significantly reduced adherent scalp flaking by 61.24%, increased hair density by 12.48%, increased hair thickness by 25.36%, and improved scalp skin hydration by 76.24% in adults with mild to moderate dandruff over 15 days. ([Cureus, 2024](https://pubmed.ncbi.nlm.nih.gov/39449909/))
- The combination of Thermus thermophilus and Bacillus subtilis mixed-culture ferment extract and copper tripeptide-1 GHK-Cu reduced inflammatory cytokines, protected skin explants from UV-induced damage, and improved wrinkles and skin barrier conditions compared to individual components or controls. ([Skin Research and Technology, 2026](https://pubmed.ncbi.nlm.nih.gov/42573538/))
- A combination cream of stimu-tex AS and saccharide isomerate reduced erythema, increased skin capacitance, and reduced transepidermal water loss compared to placebo in 20 subjects after fractional CO2 laser procedure without causing serious adverse events. ([Lasers in Medical Science, 2025](https://pubmed.ncbi.nlm.nih.gov/41134387/))
- A skin barrier restoring cream with shea butter, silkflo, and vitamin E increased type I procollagen synthesis, enhanced antioxidant enzyme activity, decreased reactive oxygen species generation, and promoted hyaluronic acid production in H2O2-stimulated human keratinocyte cells compared to untreated cells. ([International Journal of Cosmetic Science, 2025](https://pubmed.ncbi.nlm.nih.gov/39528438/))

## Why other moisturizers fit sensitive skin better

- Soaps containing betaine caused the least skin irritation compared to other tested soaps in twenty-eight healthy subjects, though irritation did not decrease with increasing concentrations of betaine. ([Skin Research and Technology, 2003](https://pubmed.ncbi.nlm.nih.gov/12535284/))
- Cosmetic formulations containing 5% Centella asiatica extract showed the best efficacy in improving skin moisture and decreasing transepidermal water loss, while also exhibiting antiinflammatory properties in 25 volunteers compared to baseline measurements. ([Indian Journal of Pharmaceutical Sciences, 2016](https://pubmed.ncbi.nlm.nih.gov/27168678/))

## What reviewers say

This post-blemish recovery cream is widely praised for significantly speeding up the healing process of popped pimples and picked skin, often reducing recovery time from a week to just a few days. Users with acne-prone and dry skin report that it effectively soothes inflammation, eliminates scaly dry patches, and minimizes redness. Based on a very large amount of data, this should be definitely taken into account. Some users find the tube small for the price.

- Liked: Accelerates healing (mostly mentioned)
- Liked: Eliminates dry patches (often mentioned)
- Liked: Soothes redness (often mentioned)
- Disliked: Small size (often mentioned)
- Liked: Little goes long way (sometimes noted)
- Disliked: Greasy finish (sometimes noted)
- Disliked: Caused breakouts (rarely noted)
- Disliked: Ineffective for some (rarely noted)

## How to apply

- Use this soothing AM and PM routine every day to keep your normal skin calm. Always remember to apply SPF in the morning after your moisturizer.
- Apply your moisturizer after your toner in the morning, and after your serum in the evening. This step locks in hydration and protects your skin.
- Gently press a small amount of the moisturizer evenly across your face. Avoid rubbing to keep your sensitive skin happy and calm.
- You can apply this gentle formula on dry or slightly damp skin for the best comfort. It works wonderfully on clean skin to soothe redness and irritation.
- Do a patch test before your very first use to check your skin's reaction. Avoid getting the product directly into your eyes .
- Video: https://storage.pora.ai/2f72f5d69f07beeafc30237f829efbff.mp4

## Questions and answers

### How well does Hero Cosmetics Rescue Balm work for sensitive skin?

This product works for sensitive skin by offering moderate moisture and barrier support through glycerin and panthenol, though other products fit better. To truly fit sensitive skin, a moisturizing treatment needs soothing ingredients that directly target redness and irritation, like fermented Centella Asiatica and ceramides.
Sources: [The Journal of Dermatological Treatment, 2017](https://pubmed.ncbi.nlm.nih.gov/27425824/), [American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/)

### Which ingredients make this balm a good fit for sensitive skin?

Hero Cosmetics Rescue Balm is a good fit for sensitive skin because it contains soothing panthenol and allantoin, which are safe and help calm the skin. To work even better for sensitive skin, a product of this type needs specialized anti-inflammatory agents, fermented Centella Asiatica, cica ceramide, and nourishing oils to directly address redness and irritation.
Sources: [The Journal of Dermatological Treatment, 2017](https://pubmed.ncbi.nlm.nih.gov/27425824/), [American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/)

### What does Panthenol do for sensitive skin?

Panthenol helps calm sensitive skin by reducing redness and irritation while improving hydration and repairing the skin barrier. It is unlikely to cause negative reactions and supports healing for dry or reactive skin.
Sources: [Journal of Cosmetic Dermatology, 2025](https://pubmed.ncbi.nlm.nih.gov/40682399/), [American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/)

### What does Beta-Glucan do for sensitive skin?

Beta-glucan helps calm sensitive and irritated skin by soothing discomfort and supporting the skin barrier. It is unlikely to cause irritation and may improve overall skin recovery and moisture.
Sources: [International Journal of Biological Macromolecules, 2021](https://pubmed.ncbi.nlm.nih.gov/34237364/), [Phytotherapy Research, 2014](https://pubmed.ncbi.nlm.nih.gov/23494974/)

### Where does it go in a skincare routine for sensitive skin?

Apply this treatment in the evening as part of your routine, after cleansing and toning and before moisturizing. While it is safe for sensitive skin and provides helpful hydration and barrier support with panthenol and glycerin, this skin type needs targeted anti-inflammatory ingredients to properly calm redness and irritation.
Sources: [The Journal of Dermatological Treatment, 2017](https://pubmed.ncbi.nlm.nih.gov/27425824/), [American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/)

### Can I use this balm with retinol, and in what order?

You can use this moisturizing treatment with retinol by applying the treatment after your retinol to help keep your sensitive skin soft and calm. This product is unlikely to cause irritation since it features soothing ingredients like panthenol and allantoin, though a product for sensitive skin also needs specific anti-inflammatory agents to directly address redness and irritation.
Sources: [Cutis, 2006](https://pubmed.ncbi.nlm.nih.gov/17121065/), [American Journal of Clinical Dermatology, 2002](https://pubmed.ncbi.nlm.nih.gov/12113650/)

### How often should I use it?

You can use this moisturizing treatment in the evening as part of your routine for sensitive skin. Daily application helps improve skin moisture and barrier function.
Sources: [Health Science Reports, 2021](https://pubmed.ncbi.nlm.nih.gov/34141902/), [The Journal of Dermatological Treatment, 2017](https://pubmed.ncbi.nlm.nih.gov/27425824/)

### Can this balm clog pores, cause breakouts or purging for sensitive skin?

This balm is unlikely to cause breakouts for sensitive skin, as it features a safe formulation with soothing ingredients like panthenol and allantoin, though a few reviewers have occasionally reported breakouts. A product of this type needs calming anti-inflammatory ingredients to properly soothe sensitive skin and reduce redness.

### Can I use it around the eyes or on my body?

Hero Cosmetics Rescue Balm is safe for use on the body and the thin skin around the eyes, where it helps keep skin soft and hydrated. Because sensitive skin requires specialized care for redness, this type of product also needs targeted soothing ingredients to properly calm irritation in delicate areas.
Sources: [Surgical and Radiologic Anatomy, 2002](https://pubmed.ncbi.nlm.nih.gov/12375070/), [The Journal of Dermatological Treatment, 2017](https://pubmed.ncbi.nlm.nih.gov/27425824/)

### Is this balm fragrance-free and alcohol-free?

Yes, it has no fragrance and no drying alcohol.

## Alternatives for sensitive skin

- [SKIN1004 Madagascar Centella Probio-Cica Enrich Cream](https://lovi.care/skincare/au/p/skin1004/madagascar-centella-probio-cica-enrich-cream/for/sensitive-skin) — Superior fit — A$32.25 at Amazon
- [COSRX Advanced Snail 96 Mucin Power Essence](https://lovi.care/skincare/au/p/cosrx/advanced-snail-96-mucin-power-essence/for/sensitive-skin) — Superior fit — A$18.90 at Amazon
- [COSRX Advanced Snail 92 All in One Cream](https://lovi.care/skincare/au/p/cosrx/advanced-snail-92-all-in-one-cream/for/sensitive-skin) — Superior fit — A$24.00 at Amazon

## Pairs well with

- Cleanser: [Fresh Soy Face Cleanser](https://lovi.care/skincare/au/p/fresh/soy-face-cleanser/for/sensitive-skin) — Superior fit — A$73.61 at Amazon
- Soothing Toner: [Clarins Toning Lotion with Camomile](https://lovi.care/skincare/au/p/clarins/soothing-toning-lotion/for/sensitive-skin) — Superior fit — A$54.00 at Amazon
- Moisturizer with Sun Protection: [Bioderma Bioderma Photoderm Mineral SPF 50+](https://lovi.care/skincare/au/p/bioderma/photoderm-mineral-fluide-spf50/for/sensitive-skin) — Superior fit — A$24.49 at Amazon

## Where to buy

- Amazon.com.au: A$12.99 (https://www.amazon.com.au/dp/B0DSM7Y243?tag=lovi-care-web-product-22&linkCode=osi&th=1&psc=1)
Prices checked 6 Nov 2026.

## Ingredients

Water, Hydrogenated Polyisobutene, Dimethicone, Glycerin, Butyrospermum Parkii Butter Shea Butter, Panthenol, Propanediol, Butylene Glycol, Aluminum Octenylsuccinate Starch, Caprylic Capric Triglyceride, Cetyl Peg Ppg-10 1 Dimethicone, Beta-Glucan, Oligopeptide-32, Oligopeptide-29, Allantoin, Copper Tripeptide-1, Tocopherol, Silica Dimethyl Silylate, Triethoxycaprylylsilane, Pantolactone, Acetyl Hexapeptide-8, Trihydroxystearin, Diisostearoyl Polyglyceryl-3 Dimer Dilinoleate, Polyglyceryl-3 Oleate, Polyglyceryl-4 Isostearate, Polyglyceryl-4 Diisostearate Polyhydroxystearate Sebacate, Disteardimonium Hectorite, Stearalkonium Hectorite, Aluminum Hydroxide, Zinc Oxide, Peg-10 Dimethicone, Magnesium Sulfate, Propylene Carbonate, Tetrasodium Iminodisuccinate, 1,2-Hexanediol, Ethylhexylglycerin, Titanium Dioxide Ci 77891
## About the Lovi Fit

Lovi: Unbiased, science-based skincare AI trained on real user outcomes.

Lovi calculates every fit score from the full ingredient list with brand-independent rules its dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update. Levels from best to worst: Superior, High, Average, Low, Caution, Warning.

Behind this fit score: Nadia Kapleva, MS (Co-founder, Medical Director); Alexey Shagraev, PhD (Co-founder, CEO and CTO); Dr. Sofía Perea Pérez, MD, MSc (Medical Board); Aishani Shah, MD (Medical Board); Asya Zubkova, MS (Medical Board); Hanna Kurets, MD (Medical Board, Medical Advisor); Elina Nazarenko, MD (Medical Board); Victoria Derkova, MS (Medical Board).

Page built Nov 8, 2026.

More from Lovi: https://lovi.care/skincare/llms.txt

## This page in other countries

- United States: https://lovi.care/skincare/p/hero-cosmetics/rescue-balm/for/sensitive-skin
- United Kingdom: https://lovi.care/skincare/uk/p/hero-cosmetics/rescue-balm/for/sensitive-skin
- Ireland: https://lovi.care/skincare/ie/p/hero-cosmetics/rescue-balm/for/sensitive-skin
- Germany: https://lovi.care/skincare/de/p/hero-cosmetics/rescue-balm/for/sensitive-skin
- France: https://lovi.care/skincare/fr/p/hero-cosmetics/rescue-balm/for/sensitive-skin
- Italy: https://lovi.care/skincare/it/p/hero-cosmetics/rescue-balm/for/sensitive-skin
- Netherlands: https://lovi.care/skincare/nl/p/hero-cosmetics/rescue-balm/for/sensitive-skin
- Spain: https://lovi.care/skincare/es/p/hero-cosmetics/rescue-balm/for/sensitive-skin
- Canada: https://lovi.care/skincare/ca/p/hero-cosmetics/rescue-balm/for/sensitive-skin
- Australia: https://lovi.care/skincare/au/p/hero-cosmetics/rescue-balm/for/sensitive-skin (this page)
- Singapore: https://lovi.care/skincare/sg/p/hero-cosmetics/rescue-balm/for/sensitive-skin
- Saudi Arabia: https://lovi.care/skincare/sa/p/hero-cosmetics/rescue-balm/for/sensitive-skin
- United Arab Emirates: https://lovi.care/skincare/ae/p/hero-cosmetics/rescue-balm/for/sensitive-skin