🇦🇺Australia

Aquaphor Advanced Therapy Healing Ointment for sensitive skin

Average

  • AverageNormal Skin Fit
  • AverageEffectiveness
  • ExcellentSafety

Works for sensitive skin; other products fit it better.

This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.

Page built Nov 8, 2026How the Fit score works

Lovi Assistant explains

  • Offers moderate moisturizing for your normal skin, as petrolatum and glycerin hydrate and enhance barrier resilience, while Panthenol and Bisabolol provide soothing benefits for your redness and irritation.
  • The formula's humectant action from glycerin and anti-inflammatory properties from bisabolol offer general skincare benefits, though it lacks ingredients for more targeted results.
  • The safety profile is excellent, with no risks of irritation for your sensitive skin due to the absence of harsh ingredients and the presence of soothing components.

People Say

★4.8Overall rating based on 15.0k+ reviews

Based on a very large amount of data, users consistently describe this ointment as a "miracle" cure for severely dry, cracked, and compromised skin, particularly on hands, feet, and lips.

Highlights

  • Rapid healing Mostly Mentioned
    • “healed my feet overnight”
    • “cracking stopped bleeding in one day”
    • “magic for winter hands”
  • Effective for diaper rash Often Mentioned
    • “works amazing on diaper rash”
    • “only thing that helps”
    • “cleared redness in 3 uses”
  • Versatile multi-use Often Mentioned
    • “best lip moisturizer”
    • “use it for slugging”
    • “great for minor cuts and burns”
  • Greasy/sticky texture Often Mentioned
    • “leaves greasy residue”
    • “gets on my pillow”
    • “hair sticks to face”
  • Gentle on sensitive skin Sometimes Noted
    • “no stinging on raw skin”
    • “perfect for sensitive eyes”
  • Superior to lotions Sometimes Noted
    • “better than Vaseline”
    • “lasts through hand washing”
    • “creates a protective barrier”
  • Packaging/sanitation issues Sometimes Noted
    • “hate dipping fingers in jar”
    • “unsanitary container”
    • “hard to open lid”
  • Slow absorption Sometimes Noted
    • “doesn't absorb completely”
    • “takes forever to dry”
    • “leaves a film”
  • Potential for breakouts Rarely Noted
    • “clogged my pores”
    • “caused small bumps”
    • “too heavy for acne-prone skin”
  • Price increases Rarely Noted
    • “price keeps going up”
    • “expensive for the amount”
    • “pricier than generic petroleum jelly”

Sources: lovi.care, amazon.com, ulta.com, target.com, walmart.com, walgreens.com, and more

Questions and answers

How well does Aquaphor Advanced Therapy Healing Ointment work for sensitive skin?

This ointment works moderately well for sensitive skin, providing basic hydration and soothing redness, though other products fit it better. A product of this type needs highly effective soothing ingredients like fermented Centella Asiatica, cica ceramide, and nourishing oils to truly enhance barrier function and calm this skin type.

American Journal of Clinical Dermatology, 2002Journal of Cosmetic Dermatology, 2025

Which ingredients make this ointment a good fit for sensitive skin?

Petrolatum and glycerin help lock in moisture and strengthen your skin barrier, while panthenol and bisabolol help calm redness and irritation. To fit sensitive skin even better, a body lotion of this type needs soothing ingredients like fermented centella asiatica and cica ceramides to boost hydration and repair without feeling heavy.

American Journal of Clinical Dermatology, 2002The Journal of Dermatological Treatment, 2017

What does Petrolatum do for sensitive skin?

Petrolatum helps calm and protect sensitive skin by locking in moisture and supporting the outer barrier. This ingredient has a very low chance of causing allergies, making it safe for daily use on easily irritated skin.

The Journal of Allergy and Clinical Immunology, 2016Journal of the American Academy of Dermatology, 2024

What does Glycerin do for sensitive skin?

Glycerin helps keep sensitive skin soft and deeply hydrated while supporting the skin barrier. It is unlikely to cause irritation and may protect against dryness and roughness.

The British Journal of Dermatology, 2008Acta Dermato-venereologica, 1999

Where does this ointment go in a skincare routine for sensitive skin?

This ointment goes in the evening routine as a moisturizer after your toner and treatment. Because this is an average fit for your sensitive skin, a product of this type needs richer hydrating ingredients and calming agents to better soothe redness and fully support your skin barrier.

The Journal of Dermatological Treatment, 2022American Journal of Clinical Dermatology, 2002

Can I use this ointment with retinol, and in what order?

You can use this ointment with retinol by applying the retinol first and then the ointment over it to help prevent dryness and irritation. This type of sensitive skin needs products with barrier-strengthening and soothing ingredients like ceramides, niacinamide, or centella asiatica for the best results.

Cutis, 2006

How often should I use this ointment?

You can use this body lotion daily to help hydrate and calm redness, as its gentle ingredients are very unlikely to cause irritation on sensitive skin. A product for this skin type needs extra soothing components and barrier-strengthening ingredients for the best results.

The Journal of Dermatological Treatment, 2022American Journal of Clinical Dermatology, 2002

Can this ointment clog pores, cause breakouts or purging for sensitive skin?

This ointment is unlikely to cause breakouts for sensitive skin, though it may feel greasy and absorb slowly. To avoid clogged pores while keeping sensitive skin soft and calm, this type of product needs lightweight hydrators and non-greasy barrier protectors.

What the research says

  • Topical dexpanthenol acts as a moisturizer, improves stratum corneum hydration, accelerates wound healing and epidermal regeneration, reduces erythema, and improves symptoms of skin irritation compared to vehicle or no pretreatment.

    American Journal of Clinical Dermatology, 2002
  • A panthenol-enriched mask significantly decreased erythema and hyperpigmentation, increased sebum and stratum corneum moisture, and reduced transepidermal water loss compared to a saline dressing in 60 subjects undergoing facial laser treatment.

    Journal of Cosmetic Dermatology, 2025
  • A new topical panthenol-containing emollient significantly improved transepidermal water loss reduction, stratum corneum hydration, and intercellular lipid lamellae length compared with control in healthy subjects without negatively impacting bacterial viability.

    The Journal of Dermatological Treatment, 2017
  • A topical gel containing chitosan, chlorhexidine, allantoin, and dexpanthenol significantly reduced postoperative pain, trismus, swelling, and analgesic consumption, while improving wound healing after third molar surgery compared to a placebo.

    Medicina Oral, Patologia Oral Y Cirugia Bucal, 2020
  • The emollient V0034CR significantly reduced TEWL compared to vehicle and vehicle plus glycerol, and significantly increased corneometry scores compared to vehicle and vehicle plus petrolatum in healthy volunteers with dry skin, demonstrating combined barrier function improvement from petrolatum and hydration improvement from glycerol.

    Journal of Cosmetic Dermatology, 2020
  • Topical treatment with skin-identical lipids in a petrolatum-rich cream base showed no superiority over pure petrolatum in promoting normalization of barrier recovery and inflammation in detergent- and tape-stripped-perturbed human skin over 14 days.

    Acta Dermato-venereologica, 2000
  • Topically applied extra virgin olive oil and petrolatum both significantly improved skin barrier function and microtopographic features in 54 healthy adult volunteers, with petrolatum exerting stronger occlusive effects and extra virgin olive oil uniquely promoting epidermal renewal.

    Journal of Clinical Medicine, 2025
  • A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women.

    Clinical, Cosmetic and Investigational Dermatology, 2017
  • Ten days of treatment with a cream containing 20% glycerin significantly increased skin hydration measured by corneometer values in 17 healthy volunteers compared to a placebo cream, but showed no influence on transepidermal water loss or skin sensitivity to an irritating surfactant.

    International Journal of Cosmetic Science, 2001
  • Niacinamide/glycerin body moisturizers provided better rapid and prolonged improvement of cosmetic xerosis through functional improvement of stratum corneum barrier function compared to no treatment and conventional moisturizers in female subjects.

    Journal of Drugs in Dermatology, 2012
  • Moisturizer containing 5% panthenol, madecassoside, and copper-zinc-manganese decreased adverse reactions and downtime after ablative fractional carbon dioxide laser resurfacing with comparable efficacy to 0.02% triamcinolone acetonide cream in 20 subjects.

    Journal of Cosmetic Dermatology, 2019
  • Topical dexpanthenol formulated in lipophilic vehicles improved stratum corneum hydration and reduced transepidermal water loss compared to vehicle control in humans.

    Arzneimittel-Forschung, 2000
  • Hyaluronic acid, hyaluronic acid plus dexpanthenol, and isotonic saline nasal sprays all significantly improved dry nose symptoms over four weeks in 240 patients, with hyaluronic acid plus dexpanthenol providing superior nasal moisturisation compared to the other two.

    Auris, Nasus, Larynx, 2020
  • Application of an alpha-bisabolol-containing cream produced a significant skin-lightening effect in pigmented skin compared to a vehicle control in the majority of female subjects after 8 weeks.

    International Journal of Cosmetic Science, 2010
  • The combination of allantoin, bisabolol, D-panthenol and dipotassium glycyrrhizinate reduces UVB-induced PGE2, inflammatory cytokines, and mitochondrial superoxide in human epidermal keratinocytes.

    International Journal of Cosmetic Science, 2024

Why other products fit sensitive skin better

Ingredients

Petrolatum, Mineral Oil, Ceresin, Lanolin Alcohol, Panthenol, Glycerin, Bisabolol

Behind this fit score

Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.

How does it fit your skin?

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Prices checked 3 Nov 2026

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for Australia.

How does it fit your skin?

Scan your face, then any product: Lovi shows how well it fits you and what fits even better.