# The Ordinary Salicylic Acid 2% Solution for sensitive skin

**Lovi Fit: Low fit for sensitive skin.**
Normal Skin Fit: Average · Effectiveness: Average · Safety: High.

Page: https://lovi.care/skincare/ae/p/the-ordinary/salicylic-acid-2-solution/for/sensitive-skin

The Lovi Fit is the same in every country; only the stores and prices differ, and the ones here are for the United Arab Emirates.

Brand: [The Ordinary](https://lovi.care/skincare/ae/brands/the-ordinary)
Category: [Exfoliants](https://lovi.care/skincare/ae/best/exfoliators)

This fit is calculated for the concerns frequently associated with sensitive skin: redness, stinging, and reactions to new products. For scores based on a full skin profile (12D face scan, goals, preferences), use the Lovi app.

A weak match for sensitive skin; the products alongside fit it better.

## Why this fit

- Offers moderate exfoliation for your normal skin, as salicylic acid helps cleanse pores and smooth texture, though it lacks sufficient emollients and humectants for optimal hydration and barrier support.
- The witch hazel leaf water provides some soothing benefits, which is beneficial for your redness and irritation concerns.
- The formulation is safe for your sensitive skin, with no harsh or prohibited ingredients that could cause irritation.

## Fit by skin type

- [Oily skin](https://lovi.care/skincare/ae/p/the-ordinary/salicylic-acid-2-solution/for/oily-skin): Average
- [Dry skin](https://lovi.care/skincare/ae/p/the-ordinary/salicylic-acid-2-solution/for/dry-skin): Average
- [Combination skin](https://lovi.care/skincare/ae/p/the-ordinary/salicylic-acid-2-solution/for/combination-skin): Average
- [Sensitive skin](https://lovi.care/skincare/ae/p/the-ordinary/salicylic-acid-2-solution/for/sensitive-skin): Low (this page)
- [Acne-prone skin](https://lovi.care/skincare/ae/p/the-ordinary/salicylic-acid-2-solution/for/acne-prone-skin): Average
- [Skin with dark spots](https://lovi.care/skincare/ae/p/the-ordinary/salicylic-acid-2-solution/for/dark-spots): Average
- [Mature skin](https://lovi.care/skincare/ae/p/the-ordinary/salicylic-acid-2-solution/for/mature-skin): Low
- [Dry sensitive skin](https://lovi.care/skincare/ae/p/the-ordinary/salicylic-acid-2-solution/for/dry-sensitive-skin): Low
- [Oily acne-prone skin](https://lovi.care/skincare/ae/p/the-ordinary/salicylic-acid-2-solution/for/oily-acne-prone-skin): Average

## Key ingredients

Salicylic Acid, Cocamidopropyl Dimethylamine, Hydroxyethylcellulose, Citric Acid

## What the research says

- Twice daily application of a multitargeted dermocosmetic cream provided comparable efficacy to benzoyl peroxide 5% gel in reducing inflammatory, non-inflammatory, and total lesions in 150 Caucasian subjects with mild-to-moderate acne over 56 days, while demonstrating superior skin tolerability. ([Journal of Cosmetic Dermatology, 2024](https://pubmed.ncbi.nlm.nih.gov/37941097/))
- The use of a salicylic acid-based dermocosmetic significantly reduces the needed quantity of benzoyl peroxide without impacting efficacy in mild to moderate acne, and as maintenance post-benzoyl peroxide allows a significant reduction of acne relapse compared to vehicle. ([Journal of Drugs in Dermatology, 2023](https://pubmed.ncbi.nlm.nih.gov/38051857/))
- A moisturizer containing licochalcone A, 1,2-decanediol, L-carnitine, and salicylic acid significantly reduced noninflammatory, inflammatory, and total acne lesion counts compared to a vehicle control in Thai patients during a 12-week maintenance phase. ([BioMed Research International, 2020](https://pubmed.ncbi.nlm.nih.gov/33150170/))
- Hamamelis bark proanthocyanidins strongly increased the proliferation of cultured human keratinocytes and reduced transepidermal water loss and erythema formation in SLS-irritated skin, whereas the polysaccharide fraction had no effect. ([Phytochemistry, 2001](https://pubmed.ncbi.nlm.nih.gov/11684194/))
- A topical gel containing 5% dexpanthenol formulated with 2.5% hydroxyethylcellulose showed good tolerance and anti-inflammatory activity when tested on guinea pigs compared to drops with an equal concentration. ([Acta Poloniae Pharmaceutica, 2004](https://pubmed.ncbi.nlm.nih.gov/15794335/))
- Cryotherapy with liquid nitrogen achieved a higher cure rate (39%) than salicylic acid (24%) and a wait-and-see approach (16%) for cutaneous warts at 13 weeks in primary care patients. ([CMAJ, 2010](https://pubmed.ncbi.nlm.nih.gov/20837684/))
- Treatment with 2% supramolecular salicylic acid hydrogel resulted in a regression and markedly improvement rate of 51.01% compared to 43.10% for Adapaline gel in patients with mild to moderate facial acne vulgaris, showing no significant difference in efficacy. ([Journal of Cosmetic Dermatology, 2024](https://pubmed.ncbi.nlm.nih.gov/38590107/))
- Topical 5% benzoyl peroxide plus salicylic acid achieved the greatest lesion reduction at early 2 to 4 week time points compared to benzoyl peroxide, clindamycin, and combination benzoyl peroxide/clindamycin, while 5% benzoyl peroxide plus salicylic acid and combination benzoyl peroxide/clindamycin showed similar efficacy at 10 to 12 weeks in acne patients. ([Journal of the American Academy of Dermatology, 2010](https://pubmed.ncbi.nlm.nih.gov/20488582/))
- Topical application of a novel gel containing 18% potassium complex, 10% dimethylisosorbide, and 72% aqueous hydroxyethyl cellulose provides rapid pain relief and inhibits chronic inflammation in patients with TMJ disorders, muscles of mastication, and myofascial pain usually within 5 minutes. ([The Journal of Oral Implantology, 2007](https://pubmed.ncbi.nlm.nih.gov/18240797/))
- Fabricated dissolving microneedles composed of sodium hyaluronate, hydroxyethyl cellulose, and gamma-polyglutamic acid exhibited structural integrity, sufficient mechanical strength for skin penetration, in vivo dissolution within 1 hour, and no erythema or edema with rapid pinhole disappearance in mice. ([Drug Delivery and Translational Research, 2026](https://pubmed.ncbi.nlm.nih.gov/41721023/))
- Hydroxyethyl cellulose as a structural modifier in surfactant-free cosmetic serums limited moisture loss to approximately 5% after 30 minutes and improved structural uniformity compared to HEC-free formulations. ([International Journal of Biological Macromolecules, 2026](https://pubmed.ncbi.nlm.nih.gov/42214523/))
- A novel composition containing salicylic acid, capryloyl salicylic acid, HEPES, glycolic acid, citric acid, and dioic acid showed similar tolerance and efficacy compared with clindamycin 1% and benzoyl peroxide 5% gel in subjects with acne vulgaris. ([Journal of Drugs in Dermatology, 2013](https://pubmed.ncbi.nlm.nih.gov/23545907/))
- Daily treatment with a facial serum containing multiple acids reduced post-inflammatory hyperchromia lesion grade and number by 29.4% at 56 days, and decreased skin oiliness by 30.7% at 7 days in Brazilian patients with acne vulgaris. ([Journal of Cosmetic Dermatology, 2021](https://pubmed.ncbi.nlm.nih.gov/33617668/))
- Topical 20% citric acid lotion increases viable epidermal thickness and dermal glycosaminoglycan content in sun-damaged skin compared to vehicle alone. ([Dermatologic Surgery, 1997](https://pubmed.ncbi.nlm.nih.gov/9256916/))

## What reviewers say

Based on a very large amount of data, this serum is highly effective and affordable for acne-prone and oily skin, significantly reducing blemishes and clogged pores. Users frequently criticize the current formulation for foaming and leaving a sticky residue, which is a departure from previous versions.

- Liked: Clears acne (mostly mentioned)
- Liked: Great price (mostly mentioned)
- Liked: Improves texture (often mentioned)
- Disliked: Foaming texture (often mentioned)
- Disliked: Sticky finish (often mentioned)
- Liked: Effective spot treatment (sometimes noted)
- Disliked: Drying and irritating (sometimes noted)
- Disliked: Initial purging (rarely noted)

## How to apply

- Use your exfoliant PM once a week to help with redness and irritation. Start slowly and only increase frequency if your skin feels happy and comfortable.
- Apply the exfoliant after cleansing and toner , but always before your moisturizer . This ensures the product absorbs properly into the skin.
- Gently press 2-3 drops of the exfoliant into your skin without rubbing . Let it absorb for a minute before moving on.
- Since your skin is sensitive , apply the exfoliant on completely dry skin for the best tolerance. This helps prevent any extra stinging or discomfort.
- Always do a patch test before your first use and avoid the delicate eye area .
- Video: https://storage.pora.ai/028e5e793422a3b665c02ff502cf5a68.mp4

## Questions and answers

### Why is The Ordinary Salicylic Acid 2% Solution a weak match for sensitive skin?

This product is a weak match for sensitive skin because it lacks sufficient soft, moisturizing ingredients and moisture-holding components to properly hydrate and protect your skin barrier. An exfoliant treatment for this skin needs soothing ingredients like niacinamide or snail secretion filtrate, along with strong antioxidants and hydrating agents to calm redness and maintain skin health without irritation.

### Which ingredients make this exfoliant a poor fit for sensitive skin?

This exfoliant is a weak match for sensitive skin because salicylic acid may cause dryness and irritation, and the formula lacks sufficient softening and moisturizing ingredients to support the skin barrier. An exfoliant treatment for this skin needs soothing ingredients, antioxidants, and hydrating agents to keep the skin calm and smooth.
Sources: [Journal of Cosmetic Dermatology, 2024](https://pubmed.ncbi.nlm.nih.gov/37941097/), [Journal of Drugs in Dermatology, 2023](https://pubmed.ncbi.nlm.nih.gov/38051857/)

### What does Salicylic Acid do for sensitive skin?

Salicylic acid may cause irritation on sensitive skin, so it requires careful use and good sun protection to keep skin comfortable. A product for this skin type needs gentle, soothing ingredients and a mild formula that respects the skin barrier.
Sources: [The British Journal of Dermatology, 1999](https://pubmed.ncbi.nlm.nih.gov/10233334/), [International Journal of Toxicology, 2003](https://pubmed.ncbi.nlm.nih.gov/14617432/)

### What does Water do for sensitive skin?

Using cool water for facial cleansing preserves skin barrier integrity and lowers skin surface pH in healthy adults. This helps keep skin calm and hydrated without causing the irritation associated with warmer water.
Sources: [International Journal of Cosmetic Science, 2026](https://pubmed.ncbi.nlm.nih.gov/42722630/)

### Where does this exfoliant go in a skincare routine for sensitive skin?

This exfoliant goes in the evening routine once a week, as sensitive skin needs a very slow start with acids to avoid irritation. A product of this type for sensitive skin needs soothing ingredients alongside plenty of soft hydrators and moisture protectors to keep the skin calm and smooth.

### Can I use it with retinol, and in what order?

This product is a weak match for sensitive skin, so using it alongside retinol may easily trigger irritation. To help protect your skin, a product of this type needs added soothing ingredients, along with plenty of hydrating emollients and humectants.

### How often should I use this exfoliant?

You can start using this exfoliant once a week in your evening routine, and if your sensitive skin handles it well, you may carefully use it more often. Sensitive skin needs an exfoliant of this type to be paired with plenty of soothing ingredients and rich moisturizers to keep it calm and comfortable.

### Can it clog pores, cause breakouts or purging for sensitive skin?

This exfoliant treatment helps cleanse pores and smooth texture, but it is a weak match for sensitive skin because it lacks sufficient softners and water-attracting ingredients for proper hydration and skin barrier support. To work well for sensitive skin, a product of this type needs soothing ingredients, emollients, and humectants.

### Is this exfoliant fragrance-free and alcohol-free?

Yes, it has no fragrance and no drying alcohol.

## Alternatives for sensitive skin

- [Paula's Choice RESIST Super Antioxidant Concentrate Serum](https://lovi.care/skincare/ae/p/paula-s-choice/resist-super-antioxidant-concentrate-serum/for/sensitive-skin) — Superior fit — AED 347.75 at Amazon
- [SkinCeuticals C E Ferulic](https://lovi.care/skincare/ae/p/skinceuticals/c-e-ferulic/for/sensitive-skin) — High fit — AED 715.99 at Amazon
- [Neogen Dermalogy Real Vitamin C Serum](https://lovi.care/skincare/ae/p/neogen-dermalogy/real-vitamin-c-serum/for/sensitive-skin) — High fit — AED 89.30 at Amazon

## Routine for sensitive skin

### AM

- Cleanser: [Fresh Soy Face Cleanser](https://lovi.care/skincare/ae/p/fresh/soy-face-cleanser/for/sensitive-skin) — Superior fit — AED 84.53 at Amazon
- Soothing Toner: [Clarins Toning Lotion with Camomile](https://lovi.care/skincare/ae/p/clarins/soothing-toning-lotion/for/sensitive-skin) — Superior fit — AED 81.41 at Amazon
- Moisturizer with Sun Protection: [Bioderma Bioderma Photoderm Mineral SPF 50+](https://lovi.care/skincare/ae/p/bioderma/photoderm-mineral-fluide-spf50/for/sensitive-skin) — Superior fit — AED 65.10 at Amazon

### PM

- Pre-Cleanser: [MISSHA Ultra Hyalon Cleansing Cream](https://lovi.care/skincare/ae/p/missha/ultra-hyalon-cleansing-cream/for/sensitive-skin) — Superior fit — AED 35.29 at Amazon
- Cleanser: [Fresh Soy Face Cleanser](https://lovi.care/skincare/ae/p/fresh/soy-face-cleanser/for/sensitive-skin) — Superior fit — AED 84.53 at Amazon
- Soothing Toner: [Clarins Toning Lotion with Camomile](https://lovi.care/skincare/ae/p/clarins/soothing-toning-lotion/for/sensitive-skin) — Superior fit — AED 81.41 at Amazon
- Serum or Treatment: [Paula's Choice RESIST Super Antioxidant Concentrate Serum](https://lovi.care/skincare/ae/p/paula-s-choice/resist-super-antioxidant-concentrate-serum/for/sensitive-skin) — Superior fit — AED 347.75 at Amazon
- Moisturizer: [SKIN1004 Madagascar Centella Probio-Cica Enrich Cream](https://lovi.care/skincare/ae/p/skin1004/madagascar-centella-probio-cica-enrich-cream/for/sensitive-skin) — Superior fit — AED 34.80 at Amazon

### Weekly

- Pre-Cleanser: [MISSHA Ultra Hyalon Cleansing Cream](https://lovi.care/skincare/ae/p/missha/ultra-hyalon-cleansing-cream/for/sensitive-skin) — Superior fit — AED 35.29 at Amazon
- Cleanser: [Fresh Soy Face Cleanser](https://lovi.care/skincare/ae/p/fresh/soy-face-cleanser/for/sensitive-skin) — Superior fit — AED 84.53 at Amazon
- Enzyme Powder: [Fancl Facial Washing Powder](https://lovi.care/skincare/ae/p/fancl/facial-washing-powder/for/sensitive-skin) — Superior fit — AED 91.68 at Amazon
- Nourishing Mask: [Anua Heartleaf 77% Soothing Sheet Mask](https://lovi.care/skincare/ae/p/anua/heartleaf-77-soothing-sheet-mask/for/sensitive-skin) — Superior fit — AED 97.63 at Amazon
- Serum or Treatment: [Paula's Choice RESIST Super Antioxidant Concentrate Serum](https://lovi.care/skincare/ae/p/paula-s-choice/resist-super-antioxidant-concentrate-serum/for/sensitive-skin) — Superior fit — AED 347.75 at Amazon
- Moisturizer: [SKIN1004 Madagascar Centella Probio-Cica Enrich Cream](https://lovi.care/skincare/ae/p/skin1004/madagascar-centella-probio-cica-enrich-cream/for/sensitive-skin) — Superior fit — AED 34.80 at Amazon

## Where to buy

No store in United Arab Emirates has a checked price for this product, so the page shows none.

## Ingredients

Water, Witch Hazel Leaf Water, Cocamidopropyl Dimethylamine, Salicylic Acid, Dimethyl Isosorbide, Trisodium Ethylenediamine Disuccinate, Citric Acid, Polysorbate 20, Hydroxyethylcellulose, Ethoxydiglycol, Potassium Sorbate, Sodium Benzoate, 1,2-Hexanediol, Caprylyl Glycol
## About the Lovi Fit

Lovi: Unbiased, science-based skincare AI trained on real user outcomes.

Lovi calculates every fit score from the full ingredient list with brand-independent rules its dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update. Levels from best to worst: Superior, High, Average, Low, Caution, Warning.

Behind this fit score: Nadia Kapleva, MS (Co-founder, Medical Director); Alexey Shagraev, PhD (Co-founder, CEO and CTO); Dr. Sofía Perea Pérez, MD, MSc (Medical Board); Aishani Shah, MD (Medical Board); Asya Zubkova, MS (Medical Board); Hanna Kurets, MD (Medical Board, Medical Advisor); Elina Nazarenko, MD (Medical Board); Victoria Derkova, MS (Medical Board).

Page built Nov 8, 2026.

More from Lovi: https://lovi.care/skincare/llms.txt

## This page in other countries

- United States: https://lovi.care/skincare/p/the-ordinary/salicylic-acid-2-solution/for/sensitive-skin
- United Kingdom: https://lovi.care/skincare/uk/p/the-ordinary/salicylic-acid-2-solution/for/sensitive-skin
- Ireland: https://lovi.care/skincare/ie/p/the-ordinary/salicylic-acid-2-solution/for/sensitive-skin
- Germany: https://lovi.care/skincare/de/p/the-ordinary/salicylic-acid-2-solution/for/sensitive-skin
- France: https://lovi.care/skincare/fr/p/the-ordinary/salicylic-acid-2-solution/for/sensitive-skin
- Italy: https://lovi.care/skincare/it/p/the-ordinary/salicylic-acid-2-solution/for/sensitive-skin
- Netherlands: https://lovi.care/skincare/nl/p/the-ordinary/salicylic-acid-2-solution/for/sensitive-skin
- Spain: https://lovi.care/skincare/es/p/the-ordinary/salicylic-acid-2-solution/for/sensitive-skin
- Canada: https://lovi.care/skincare/ca/p/the-ordinary/salicylic-acid-2-solution/for/sensitive-skin
- Australia: https://lovi.care/skincare/au/p/the-ordinary/salicylic-acid-2-solution/for/sensitive-skin
- Singapore: https://lovi.care/skincare/sg/p/the-ordinary/salicylic-acid-2-solution/for/sensitive-skin
- Saudi Arabia: https://lovi.care/skincare/sa/p/the-ordinary/salicylic-acid-2-solution/for/sensitive-skin
- United Arab Emirates: https://lovi.care/skincare/ae/p/the-ordinary/salicylic-acid-2-solution/for/sensitive-skin (this page)