🇦🇪United Arab Emirates

HERA Refreshing Tonic Cleansing Water for combination skin

Rated by Lovi · Unbiased, science-based skincare AI trained on real user outcomes

HERA Refreshing Tonic Cleansing Water

Average

  • HighCombination Skin Fit
  • AverageEffectiveness
  • HighSafety

Works for combination skin; other cleansing toners fit it better.

This fit is calculated for the concerns frequently associated with combination skin: an oily T-zone, enlarged pores, and dry cheeks. For scores and recommendations based on your full skin profile, including your 12D face scan results and any goals or preferences you have, please use the Lovi app.

Page built Nov 8, 2026How the Fit score works

Lovi Assistant explains

  • This product offers moderate benefits for your combination skin, with Glycerin and Panthenol providing essential hydration without increasing oiliness. Calendula Officinalis Flower Extract and Lactobacillus Ferment contribute to pore decongestion, offering general skincare advantages.
  • While the formula is safe and hydrating for combination skin, it lacks ingredients specifically targeted to address your primary concern of oily shine.
  • The product is safe for your skin, featuring soothing ingredients like Calendula Officinalis Flower Extract and Allantoin, and contains no harsh or prohibited substances.

How to apply

  • Use this cleansing toner in your AM and PM routine. Start 3 times a week and build up to daily use if your skin tolerates it well.
  • Apply the cleansing toner right after cleansing and before your moisturizer or SPF. This fits smoothly into your daily steps.
  • Gently press 2-3 drops of the cleansing toner into your skin with your hands. Let it absorb ⏱ for a minute before layering other products.
  • Apply the cleansing toner to clean and dry skin for the best results against oily shine . This helps your skin stay fresh all day.
  • Avoid the sensitive eye area and do a quick patch test before your first use to ensure your skin is happy.

People Say

★4.9Overall rating based on 100+ reviews

Based on limited data, this no-rinse micellar water is highly praised for its ability to gently remove makeup and impurities while leaving the skin hydrated and soothed, making it ideal for dry and sensitive skin types. Users appreciate the convenient, moist finish, though some find the price point high and the liquid format somewhat wasteful.

Highlights

  • Hydrating and non-drying Mostly Mentioned
    • “leaves skin moist”
    • “no dry feeling at all”
    • “hydrating finish”
    • “skin feels soft”
  • Effective cleansing Often Mentioned
    • “removes makeup well”
    • “no double cleansing needed”
    • “cleanses gently but effectively”
    • “wipes off impurities”
  • Gentle and soothing Often Mentioned
    • “good for sensitive skin”
    • “no irritation”
    • “soothing effect”
    • “calms irritated skin”
  • Convenient usage Sometimes Noted
    • “convenient pump”
    • “quick and easy”
    • “perfect for lazy days”
    • “no-rinse is great”
  • High price point Sometimes Noted
    • “a bit pricey”
    • “expensive for a cleanser”
    • “investment product”
    • “value for money is lower”
  • Heavy makeup removal Rarely Noted
    • “struggles with lip tint”
    • “hard to remove mascara”
    • “requires rubbing for heavy makeup”
  • Scent sensitivity Rarely Noted
    • “scent is polarizing”
    • “strong artificial scent”
    • “overpowering fragrance”
    • “smell is too much”
  • Wasteful application Rarely Noted
    • “uses up cotton pads”
    • “wasteful texture”
    • “goes through bottle quickly”
    • “pad disintegrates”

Sources: lovi.care, dodoskin.com, yesstyle.com, ebay.com, hwahae.co.kr, wimj.kr, and more

Questions and answers

How well does HERA Refreshing Tonic Cleansing Water work for combination skin?

HERA Refreshing Tonic Cleansing Water is an average fit for your combination skin because it provides basic hydration without adding oiliness, but it lacks ingredients specifically targeted to stop oily shine. A cleansing toner for this skin needs soothing and nourishing ingredients, such as squalane and plant oils, that keep the skin balanced while managing both oily and dry areas.

Clinical, Cosmetic and Investigational Dermatology, 2017The Journal of Dermatological Treatment, 2017

Which ingredients make this toner a good fit for combination skin?

Glycerin and Panthenol make this toner a good fit by providing essential hydration without increasing oiliness on combination skin. Calendula Officinalis Flower Extract and Probiotics also help by gently clearing pores and keeping the skin calm.

American Journal of Clinical Dermatology, 2002Clinical, Cosmetic and Investigational Dermatology, 2017

What does Calendula do for combination skin?

Calendula helps soothe and calm combination skin while supporting the skin barrier. It is unlikely to cause irritation and may help keep areas of dry and oily skin balanced.

International Journal of Cosmetic Science, 2025

What do Probiotics do for combination skin?

Probiotics help keep combination skin calm and balanced by supporting the skin barrier and reducing irritation across oily and dry areas. They may also improve skin moisture while helping to keep pores clear and skin smooth.

International Journal of Medical Sciences, 2021Experimental Dermatology, 2019

Where does this toner go in a skincare routine for combination skin?

This toner goes in the evening routine after your makeup remover and cleanser, and before your treatment and moisturizer. It gives your combination skin essential hydration without increasing oiliness.

Can I use this toner with retinol, and in what order?

You can use this toner with retinol by applying it after cleansing and before your retinol treatment. It provides hydration without increasing oiliness, though a product of this type for combination skin needs ingredients that specifically target oily shine.

How often should I use this toner?

You can use this cleansing toner in your evening routine, as recommended for combination skin. It provides gentle hydration and helps clear pores without adding extra oiliness, though a product for this skin type also needs ingredients that specifically target oily shine.

American Journal of Clinical Dermatology, 2002Clinical, Cosmetic and Investigational Dermatology, 2017

Can this toner clog pores, cause breakouts or purging for combination skin?

This toner is unlikely to clog pores or cause breakouts for combination skin, as it contains gentle, hydrating ingredients that keep skin clear without increasing oiliness. However, because it lacks specific ingredients to control oily shine, combination skin also needs oil-balancing extracts and clarifying ingredients to properly manage excess shine.

American Journal of Clinical Dermatology, 2002Clinical, Cosmetic and Investigational Dermatology, 2017

Is this toner fragrance-free and alcohol-free?

Yes, it has no fragrance and no drying alcohol.

What the research says

  • Topical dexpanthenol acts as a moisturizer, improves stratum corneum hydration, accelerates wound healing and epidermal regeneration, reduces erythema, and improves symptoms of skin irritation compared to vehicle or no pretreatment.

    American Journal of Clinical Dermatology, 2002

  • A single application of a moisturizing fluid containing hyaluronic acid 1%, glycerin 5%, and Centella asiatica stem cells extract significantly increased skin hydration by 29% and reduced transepidermal water loss at 24 hours compared to baseline and an untreated control site in twenty healthy women.

    Clinical, Cosmetic and Investigational Dermatology, 2017

  • A new topical panthenol-containing emollient significantly improved transepidermal water loss reduction, stratum corneum hydration, and intercellular lipid lamellae length compared with control in healthy subjects without negatively impacting bacterial viability.

    The Journal of Dermatological Treatment, 2017

  • Topical application of Calendula officinalis extract cream significantly improved skin hydration and firmness (reflected in significant changes in R0 and R6 parameters) in 21 healthy human volunteers compared to a base cream.

    Acta Poloniae Pharmaceutica, 2011

  • Treatment with standardized extract of Calendula officinalis L. led to a shorter epithelization time and faster healing speed compared to mineral oil in patients with acute skin loss wounds of the hand and fingers healing by secondary intention.

    Tissue Barriers, 2022

  • Topical administration of Calendula provides weak evidence of effectiveness in acute and chronic wounds compared to standard treatments based on a narrative review of available trials.

    Wounds, 2008

Why other cleansing toners fit combination skin better

  • A botanical face cleanser with hops and willow bark extract continuously reduced skin sebum levels without reactive seborrhea after treatment in 21 healthy volunteers compared to a sodium laureth sulfate cleanser, with neither cleanser causing skin irritation.

    Journal of Cosmetic Dermatology, 2019

  • Combined ascorbyl palmitate and sodium ascorbyl phosphate treatment significantly reduced facial sebum secretions in healthy female volunteers compared to a placebo control over 90 days.

    Drug Research, 2017

Ingredients

Water, Calendula Officinalis Flower Extract, Lactobacillus Ferment, Glycerin, Butylene Glycol, Sodium Hyaluronate, Allantoin, Panthenol, Caprylyl Glycol, 1,2-Hexanediol, Disodium Edta

Behind this fit score

Lovi calculates every fit score from the full ingredient list with brand-independent rules our dermatologists and cosmetic chemists build and review, and personalizes every pick with AI trained on the real results of millions of users. Lovi trains its fit score models on a proprietary dataset built from more than 10,000 expert-labeled products and more than 100,000 simulated examples, following an internally consistent methodology presented at Cosmoprof, AMWC, and Skin of Color Update.

  • Nadia Kapleva, MS

    Nadia Kapleva, MS

    Co-founder, Medical Director

    Cosmetic chemist, cosmetologist, aesthetic products developer

  • Alexey Shagraev, PhD

    Alexey Shagraev, PhD

    Co-founder, CEO and CTO

    PhD in computer science, 3x US patent holder, ex-Google, ex-Yandex

  • Dr. Sofía Perea Pérez, MD, MSc

    Dr. Sofía Perea Pérez, MD, MSc

    Medical Board

    Aesthetic medicine practitioner, MSc in Longevity and Anti-Aging Medicine

  • Aishani Shah, MD

    Aishani Shah, MD

    Medical Board

    Specialist dermatologist, MBBS, MD, IFAAD

  • Asya Zubkova, MS

    Asya Zubkova, MS

    Medical Board

    Cosmetic chemist, SCS, IFSCC member

  • Hanna Kurets, MD

    Hanna Kurets, MD

    Medical Board, Medical Advisor

    Dermatology MD

  • Elina Nazarenko, MD

    Elina Nazarenko, MD

    Medical Board

    Dermatology and diagnostic consultant

  • Victoria Derkova, MS

    Victoria Derkova, MS

    Medical Board

    Cosmetic chemist, cosmetic development technologist

How does it fit your skin?

Scan your face, then any product.

QR code: get the Lovi app
Download on theApp Store Get it onGoogle Play

How does it fit your skin?

Scan your face, then any product: Lovi shows how well it fits you and what fits even better.

QR code: get the Lovi app
Download on theApp Store Get it onGoogle Play